Happy Days Nursery & Preschool - Penrice (St Austell)

Penrice Hospital, Porthpean Road, St Austell PL26 6AA
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9.2 60 Reviews
  • Happy Days Nursery & Preschool - Penrice (St Austell), St Austell
Happy Days Penrice is a long-established setting that always provides a warm and nurturing environment for early years children. With a newly refurbished outdoor area, children are provided with a safe and secure environment, with free flow access to indoor rooms that are decorated with natural and calming interior.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Toni Smith (Nursery Manager)

Number of Childcare Staff

  • 24

Total Places for Children

  • 80

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Funding & Fees

  • We know childcare is such an important part of family life, and we’re here to make it as simple, clear, and affordable as possible. There are numerous government schemes available to help with the cost, and we’ll guide you through your options so you can find what works best for your family. Why not get in touch today for a personalised quote? You can head to our website and take a look at our Affordable Childcare page to see the different types of support you might be entitled to.

    Did you know Happy Days offers government funded childcare? Depending on your child’s age and your circumstances, you could receive up to 570 or even 1,140 hours of funded care each year — giving you extra support when you need it most.

    We like to keep things open and straightforward when it comes to fees, so there are no surprises. Click the button below to see our weekly, daily, and session rates for the exceptional care we’re proud to provide. And if you’d like to talk through your options, your Nursery Manager will be more than happy to help, we’re always just a friendly chat away.

  • For fee information, contact the Nursery directly.

Opening Times

  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00

When Closed

  • Bank Holidays & Christmas

Parking

  • The nursery provides parent parking and level access to the nursery/pre-school.

Happy Days Nursery & Preschool - Penrice (St Austell) Reviews (60)

9.2

Happy Days Nursery & Preschool - Penrice (St Austell) has a Review Score of 9.2 (9.202) out of 10, based on 15 reviews in the last 2 years.
Over all time Happy Days Nursery & Preschool - Penrice (St Austell) has 60 reviews.

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Reviewer Connection to Happy Days Nursery & Preschool - Penrice (St Austell)
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Review from W S (Mother of Child) published on 27 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter started in September and has done nothing but grow in confidence. All of the preschool practitioners are fantastic and go above and beyond to ensure the child thrives in a safe and nurturing environment. My little girl has gone from not saying a word to anyone to being a complete chatterbox,
I'm so pleased we chose Happy Days Nursery & Preschool Penrice.
Reply from Kelly Russell, Digital Marketing Executive at Happy Days Nursery & Preschool - Penrice (St Austell)
Thank you so much for leaving such a lovely review! We are thrilled to hear about your daughter's progress.
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Review from Ben S (Father of Child) published on 27 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My child started in September and comes home every day with the biggest smile on their face eager to tell me all the exciting things they have done. Feedback from the practitioners is second to none, very informative and you never feel like you are being rushed out the door. The new app they have introduced
is amazing and makes me feel so involved with her learning and nursery experience even when I'm not with them. I wouldn't want them to go anywhere else.
Reply from Kelly Russell, Digital Marketing Executive at Happy Days Nursery & Preschool - Penrice (St Austell)
Thank you for leaving such a positive review Ben - it is lovely to hear about your child's progress!
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Review from T A (Mother of Child) published on 27 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing experience for us! My daughter started off at 8 months and is now 2 years old and I don’t have any complaints really. The nursery staff are truly caring and my daughter is excited every morning to leave for nursery. The new manager is so great and you can tell she loves the children. I would
recommend this nursery for any parent looking for a good childcare setting for their little one.
Reply from Kelly Russell, Digital Marketing Executive at Happy Days Nursery & Preschool - Penrice (St Austell)
Thank you for such a positive review. It is greatly appreciated.
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Review from Lucy T (Mother of Child) published on 20 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little boy absolutely loves it here in the 0-2’s room. The girls are very friendly too. The resources and outside space are fabulous for him too. He has come on leaps and bounds since joining this setting.
Reply from Kelly Russell, Digital Marketing Executive at Happy Days Nursery & Preschool - Penrice (St Austell)
Thank you Lucy for such a wonderful review and we agree - the outdoor space is marvellous!
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Review from Tamsin K (Mother of Child) published on 2 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both of my children have been to Happy days. My eldest has just left and gone onto school and still talks about his time there- especially the yummy potatoes!
My 11 month old son really enjoys his mornings. The staff and his key worker are so lovely and make you feel right at ease when dropping off.
He goes straight to them with no tears!
We love that on pick up you get a run through of their day and what they have eaten. Always smiles and happy faces when they come home which is all you can ask for!
All members of the Happy Days team quote clearly really care for your babies. Thank you!
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Review from M B (Mother of Child) published on 3 October 2022 Submitted via Website • Report
Overall Experience 2.0 out of 5
Sadly not for us. Our son joined at the beginning of the year and the nursery were great at comforting him then. Although the staff were friendly, our son became understimulated when he got older. There was limited outdoor time, no ride-on toys and he never seemed to have suncream on when we picked
him up. We tried to stay because he liked his key workers but wasn't enough. He became unsettled, rarely napped, and would cry on arrival at the car park. Since moving to a new provider it has only taken 2 weeks to settle. No tears, drastic changes in independence and development; our son is so much happier and we are relieved. We don't want to do a disservice to the nursery but wanted to provide an honest account. No photos in 8 months and 1 paragraph written for the 6-month review noting very little in terms of progress and development. Claimed to offer a lot but delivered a lot less. We believe this is an organisational issue rather than those who tried to do well by our son.
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Review from S B (Father of Child) published on 1 March 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Great nursery! Friendly staff ad always collect a very happy child!
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Review from S H (Mother of Child) published on 10 September 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Children have gained confidence, enjoy the food and the outside areas. The staff are friendly and caring.
Reply from Rebekah Fice-Thomson, Marketing Manager at Happy Days Nursery & Preschool - Penrice (St Austell)
Thank you for leaving us a review - it means a lot to the team, including the chef!
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Review from E V (Mother of Child) published on 10 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brilliant! Both children have attended now and they worked really well with my first who was really shy. My second is really confident and loves coming!
Reply from Rebekah Fice-Thomson, Marketing Manager at Happy Days Nursery & Preschool - Penrice (St Austell)
Thank you for leaving us a review - it means a lot to the team!
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Review from Emma J (Mother of Child) published on 10 September 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My son has attended since 11-months-old, he loves the nursery and staff and has progressed in so many areas.
Reply from Rebekah Fice-Thomson, Marketing Manager at Happy Days Nursery & Preschool - Penrice (St Austell)
Thank you for the review - we're glad your son loves the nursery and the team!
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Review from M P (Grandmother of Child) published on 10 September 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Well organised, friendly, caring and good fun. The children are well fed too.
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Review from Kylie R (Mother of Child) published on 10 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has attended Happy Days Nursery & Preschool - Penrice (St Austell) since September 2020. In that time his speech and vocabulary have improved and he has become much more sociable. He genuinely enjoys nursery and doesn't appear to have separation anxiety. Previously he used to cry when left with
other people. He always has a fabulous time and talks about his day. I go to work knowing he is safe, happy and well cared for.
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Review from Heather T (Mother of Child) published on 6 April 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The last year my daughter's nursery has been very supportive. I have found everything relating to new guidelines informative and efficient. I have felt safe taking my child to nursery. I would always recommend a nursery to any friend, especially Happy Days.
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Review from James B (Father of Child) published on 28 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am so glad we have found this incredible nursery for our one year old boy! He settled straight away which is something we really worried about, seeing as his whole life has been lockdowns and masks! Every single member of staff that we have come across from the girls in his room, to the chef, to the
management have all been so welcoming, helpful and friendly. Our son gets excited when he realises he’s at nursery and always comes out with a smile on his face.
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Review from Wendy P (Mother of Child) published on 27 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
An amazing nursery with such a caring, dedicated team. My child loves coming to nursery and I have trouble getting them home at the end of the day! The settling in process was individualised to my child and the management were so accommodating. My child eats so well at nursery with a varied menu and
snacks.
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Review from Alison J (Mother of Child) published on 24 March 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Both of my children have used this nursery and it is wonderful. The staff are kind, professional and appear to understand the pressures of family life. My children have gained confidence and made good friends here.
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Review from Sammie W (Mother of Child) published on 23 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My baby started at Happy Days Nursery & Preschool - Penrice (St Austell) in December. He had no trouble settling in thanks to the amazing team working there. He has such a great bond with the girls in his room and I feel so comfortable and happy leaving him in their care. They have worked with me to
establish a routine and he is now thriving. We are a vegan family and the nursery management and chef have been brilliant at adapting meals to ensure he still gets all his nutrients.
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Review from Kim S (Mother of Child) published on 22 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My children love coming to nursery every day they attend. They are welcomed by friendly staff, who are always smiling. They have a kind and caring manner with each child individually. My eldest will be going to primary school in September and the staff have helped her to develop and become ready for
that transition. My youngest has accomplished so much since being at the nursery, before he started here he wasn't really speaking a lot but now his sentences are amazing. I'm so pleased that we chose Happy Days Nursery & Preschool - Penrice (St Austell) for our children and I'm sure their time at Happy Days Nursery & Preschool - Penrice (St Austell) will remain in their memories for a long time. As we can all appreciate in these uncertain times with Covid-19 regulations and guidance's changing frequently, it has not been easy to manage and they have all coped amazingly well with this. Never allowing it to affect the children but welcoming it as a learning process for them. This is so beneficial to them for their understanding and adaptation to what was normal.
Thank you!
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Review from Lynzi J (Mother of Child) published on 21 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have one child in Happy Days Nursery & Preschool - Penrice at the moment, one has gone through and is now at school and a baby who will start when I go back to work. Happy Days Nursery & Preschool - Penrice is a lovely nursery. The staff are beyond amazing. They are always so lovely and nothing is
too much trouble. My children love the food more than mine. They learn through play and are always doing something new and fun. I've never had any issues and would highly recommend to anyone looking to place their child there.
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Review from D E (Mother of Child) published on 16 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Found all staff friendly and professional. Welcoming and nurturing environment. Would highly recommend to friends and have done. Highly impressed with the senior staff at management level, who have dealt with the Covid-19 period under such stressful conditions. Well done!
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Current Review Score: 9.2 (9.202)

Overview of Review Score

The Review Score of 9.2 (9.202) out of 10 for Happy Days Nursery & Preschool - Penrice (St Austell) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.389 for Happy Days Nursery & Preschool - Penrice (St Austell) is calculated as follows: ( (143 Excellents x 5) + (12 Goods x 4) + (1 Satisfactorys x 3) + (24 Very Poors x 1) ) ÷ 180 Ratings = 4.389
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.813 Points relating to the number of positive Reviews for Happy Days Nursery & Preschool - Penrice (St Austell) is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 number of registered child places is 16. 13 Positive Reviews ÷ 16 = 0.813
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

Meet the Team (1)

Toni

Toni Smith

Job Title: Nursery Manager

Toni has worked in childcare for 15 years, starting out with Level 3 and moving on to a teaching degree. Toni started teaching in SEN schools and gathered a range of experience and knowledge. However, after having her first son, she found a love and passion for Early Years. Toni has worked in nurseries for almost 6 years, working her way up from Nursery Practitioner, third in Charge, Deputy, and now Manager. Toni loves messy play and Science and music activities.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Happy Days Nursery & Preschool - Penrice (St Austell) to verify any information. View our terms and conditions. Happy Days Nursery & Preschool - Penrice (St Austell) has an Enhanced Service - more info.