Happy Days Nursery - Penrice

Penrice Hospital, Porthpean Road, St Austell PL26 6AA

Happy Days South West Ltd Penrice has been specifically designed to suit different age groups, allowing staff to implement a versatile learning curriculum with both indoor and outdoor areas to incorporate into daily activities.

Play areas include Discoverer and Adventurer rooms, ideal for exercising the imagination, while children also benefit from sound nutrition and parents can feel confident their child is developing in a secure and healthy atmosphere.

Group: Happy Days South West Ltd

Person in charge: Wendy Potts (Nursery Manager)

Local Authority / Social Services: Cornwall Council

Number of Staff: 24

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 67

Age Range: from 0 years 3 months to 8 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1800

When Closed: Bank Holidays & Christmas

Directions:

The nursery is situated in the grounds of Penrice Hospital, which is ideal for those working at the hospital. It is also on the main bus routes.

Overview

The Review Score of 9.8 (maximum of 10) for Happy Days Nursery - Penrice is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 14 Reviews over all time. This Average Rating is also the rating value for Happy Days Nursery - Penrice in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 14 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.845 for Happy Days Nursery - Penrice is calculated as follows: ( (143 Excellents x 5) + (24 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 168 Ratings = 4.845

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Happy Days Nursery - Penrice is based on 14 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 13.4 positive Reviews (67 registered maximum number of service users ÷ 5). 14 Reviews ÷ 13.4 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.8 Happy Days Nursery - Penrice has a Review Score of 9.8 (9.845)

Average Ratings

  • Excellent
    13
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Happy Days Nursery - Penrice?

  • Extremely LIKELY
    14
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Happy Days Nursery - Penrice

  • Mother of Child
    14

My son has built a very strong bond with all the staff at Happy Days and has developed into a very happy boy. He learns new skills every day and has developed friendships among his class. I cannot thank Happy Days enough for the role they have played in his early year's development.

How likely would you be to recommend Happy Days Nursery - Penrice? Extremely Likely

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Average Rating:   4.9 out of 5

Staff are very friendly and have done a lot of work with our daughter to make her feel welcome and settled in. They are all welcoming and she loves going there.

How likely would you be to recommend Happy Days Nursery - Penrice? Extremely Likely

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Average Rating:   4.8 out of 5

Happy Days Penrice have always provided excellent childcare for my children. The children are involved in a lot of daily activities which I believe gives them a great start in life. The staff are always caring and helpful. The children all seem happy. Any problems/concerns are dealt with quickly and professionally.

How likely would you be to recommend Happy Days Nursery - Penrice? Extremely Likely

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Average Rating:   4.4 out of 5

Our child has received excellent care throughout his four years. We valued the advice of the nursery staff in his early years and trusted completely their competence to handle any problems/illnesses etc which may arise whilst in their care. They have shown great willingness to accommodate and learn more about any special needs of children in their care. There are very good structured learning and play activities organised daily, sometimes based on on-going themes but varied, giving new challenges daily on which our child thrives. Whilst having great fun, there is an excellent variety of educational equipment, creative and reading material used, with books and educational packs available for us to use together at home. My child's independence, self-awareness and awareness of others have been fostered well to prepare him for life's social situations. My child thoroughly enjoys the meals provided often having a second helping and has insisted I ask for some recipes to cook at home. Above all, we have felt welcomed as part of the friendly, happy atmosphere, whilst the scrupulous organisation enables the daily nursery life to flow seemingly fluidly along enabling our child's confidence and happiness to flourish.

How likely would you be to recommend Happy Days Nursery - Penrice? Extremely Likely

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Average Rating:   4.8 out of 5

Happy Days Penrice is a fabulous nursery. Friendly, welcoming and the staff are fantastic with the children of all ages. I have had a daughter and son attend and they have both loved it. Freshly cooked food that smells wonderful every day and fun activities that are educational and help build their skills. Cannot recommend it highly enough.

How likely would you be to recommend Happy Days Nursery - Penrice? Extremely Likely

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Average Rating:   5 out of 5

My daughter loves going to nursery. There is always a good range of activities on offer and a good size outdoor space. Staff are always friendly and very helpful. Would definitely recommend this nursery.

How likely would you be to recommend Happy Days Nursery - Penrice? Extremely Likely

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Average Rating:   4.8 out of 5

I feel very relaxed leaving my child as the nursery staff are kind and caring. My child has progressed so much over the last few years. The overall standard is amazing and I couldn't ask for a better nursery.

How likely would you be to recommend Happy Days Nursery - Penrice? Extremely Likely

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Average Rating:   5 out of 5

Staff are always lovely. My son has really come on since being at this nursery and loves it.

How likely would you be to recommend Happy Days Nursery - Penrice? Extremely Likely

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Average Rating:   5 out of 5

My child absolutely loves his time at pre-school. I've watched him develop and grow in many ways; emotionally, education/academically and he has access to extracurricular activities such as tennis lessons.

Management are superb and hot on keeping you up to date with protocol and any changes. They are very flexible and bend over backwards to meet my needs and my child's. I feel content and happy in the knowledge that my son is safe, well looked after and having a wonderful time. I couldn't recommend highly enough.

How likely would you be to recommend Happy Days Nursery - Penrice? Extremely Likely

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Average Rating:   5 out of 5

Great place of care for my 2-year-old, learning new things every session and great with helping new skills such a potty training. A safe and happy environment to begin my child's learning journey.

How likely would you be to recommend Happy Days Nursery - Penrice? Extremely Likely

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Average Rating:   5 out of 5

My daughter has attended Happy Days Nursery - Penrice since she was 9 months old. We were given lots of settling in sessions and made to feel comfortable with the process.
My daughter has moved up in classes at each time it has been at her pace, a very child-friendly approach to service delivery.
I am positive that my daughter's learning and independence has been in part to the activities at Penrice, she loves her lunch there and we have already recommended Happy Days to friends and family.

How likely would you be to recommend Happy Days Nursery - Penrice? Extremely Likely

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Average Rating:   4.8 out of 5

My daughter started at Happy Days Penrice at only 3 months old. All the staff were so helpful and made me feel so at ease leaving her when she was so little.

How likely would you be to recommend Happy Days Nursery - Penrice? Extremely Likely

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Average Rating:   5 out of 5

My child has been coming to Happy Days Penrice since the age of 10 months. The staff have always been happy to help and are very welcoming. My child has come on leaps and bounds since being in the setting and I'm truly grateful for all their hard work.

How likely would you be to recommend Happy Days Nursery - Penrice? Extremely Likely

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Average Rating:   4.7 out of 5

Excellent nursery. All the staff are friendly and welcoming. Management also lovely and easy to talk to about any matters. The interaction and learning with the children is very good constant learning through play, group and individual activities. They talk with the children about everything they are doing and try to instil being safe, kind to others and explore and explain "Well why do we do this", "what happens if we do this", my child also loves the cooked lunches.

How likely would you be to recommend Happy Days Nursery - Penrice? Extremely Likely

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Average Rating:   4.7 out of 5

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