Happy Days Nursery & Preschool - Penrice (St Austell)

Penrice Hospital, Porthpean Road, St Austell PL26 6AA
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9.2 61 Reviews
  • Happy Days Nursery & Preschool - Penrice (St Austell), St Austell
Happy Days Penrice is a long-established setting that always provides a warm and nurturing environment for early years children. With a newly refurbished outdoor area, children are provided with a safe and secure environment, with free flow access to indoor rooms that are decorated with natural and calming interior.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Toni Smith (Nursery Manager)

Number of Childcare Staff

  • 24

Total Places for Children

  • 80

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Funding & Fees

  • Full Day Care Fees
    0–2 Years: £77.27 per day (08:00–18:00)
    2–3 Years: £77.22 per day (08:00–18:00)
    Over 3 Years: £76.41 per day (08:00–18:00)

    Government funding is available and can be used to reduce daily fees. Further information is available on our website, or you can call and speak with our knowledgeable nursery team. We’re here to ensure you receive all the support and funding you’re entitled to.

    Please note, fee information is correct as of Dec 2025.

  • For fee information, contact the Nursery directly.

Opening Times

  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00

When Closed

  • Bank Holidays & Christmas

Parking

  • The nursery provides parent parking and level access to the nursery/pre-school.

Happy Days Nursery & Preschool - Penrice (St Austell) Reviews (61)

9.2

Happy Days Nursery & Preschool - Penrice (St Austell) has a Review Score of 9.2 (9.163) out of 10, based on 16 reviews in the last 2 years.
Over all time Happy Days Nursery & Preschool - Penrice (St Austell) has 61 reviews.

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Reviewer Connection to Happy Days Nursery & Preschool - Penrice (St Austell)
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Review from Paige S (Mother of Child) published on 16 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cannot fault happy days Penrice. They have been very supportive throughout our time there.
My little boy started at 9 months old,we were always updated on his day. When in toddlers,the staff were amazing with him, they helped identify my son needed additional support, they helped give me things to
try at home. He is now in the preschool room, his key person,who is deputy senco, is amazing with him. He often talks about her at home and when having a bad day, she knows exactly how to distract him and help regulate. She celebrates each milestone with us, which shows the true dedication she has for him and the other children.
The SENCO herself is amazing, keeps us updated with all referrals, speaks to us as parents to check we are happy, regularly checks in to see if we have any updates and is very very supportive.
The chef is an amazing, ensuring he never misses out,especially being DF,she adapts all meals to him. Couldn't recommend the nursery any more!
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Review from C T (Mother of Child) published on 15 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are completely satisfied with our choice of Happy Days Penrice for our child to attend. We have been at the nursery for 2 years now and have experienced all 3 rooms for our child and all of the staff across the nursery provide outstanding care for our child. They are in a great environment for learning
while also being nurtured through basics like meal times and potty training. I have recommended this nursery to multiple friends as I am consistently impressed with their genuine care, curriculum and smiles each day.
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Review from Alex Y (Mother of Child) published on 20 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son has just graduated nursery after 4 years there and we cannot recommend them highly enough. That staff have become like extra family to him and have helped his development no end! The staff have always gone the extra mile and he has always felt safe and secure there. He is very well prepared
for his next steps at school thanks to their hard work and he even received extra support with his speech. I would recommend this nursery to anyone and if we have any more children in the future, they will definitely be attending here.
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Review from Rachel C (Mother of Child) published on 2 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have both of our children in happy days penrice since 2022. We have nothing but the highest praise for all of the staff there. We are always greeted with a smile and staff know the names of all children even if they're not directly looking after them which is a lovely touch.
The nursery has solid
management and are always so welcoming and friendly. We could not recommend them any higher. Thank you to everyone at happy days penrice.
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Review from C L (Mother of Child) published on 16 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I could not recommend Penrice happy days enough! The staff are so friendly and welcoming with a smile every single day. The way they also address my child and every other child by name is so welcoming and inclusive. My daughter (2) had a hard time settling as she had never been apart from me and this
is her first setting but with the trust and comfort the staff provided for me and her, she's now settled and has an amazing amount of confidence and has built a amazingly strong relationships and bonds with every staff member as well as making friends with other children!. She enjoys her day as I do too knowing she is having fun and learning along the way! The food is brilliant as is their attention to personal care and applying suncream in this heat!! They really do have the children in their hearts and you can tell by the quality of care they provide
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Review from A B (Mother of Child) published on 26 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our child really loves going to Happy Days Penrice, from the start they have made us all feel so welcome and happy leaving her in the hands of the lovely, smiling staff members who do an amazing job keeping her safe, looked after, educated and entertained! It's a lovely warm space, with a lovely outdoor
area so she can never get bored. She really enjoys the food that is provided, lunch in particular always goes down very well! Really can't recommend it enough, I was a little apprehensive about her starting nursery but they've made it so easy for us from the start and we have no worries at all, knowing how happy she is to go into nursery and how much she loves her key workers makes us really happy too!
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Review from Joanna T (Mother of Child) published on 24 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 3 year old son has been at this nursery now for a year and has loved his time in the toddlers and preschool rooms. The staff are all so lovely and friendly, and he can't wait to tell them about his weekend/etc. He loves to sit and have cuddles with them.
He has come on leaps and bounds with his
talking, counting, and imaginative play. They encourage him to use the toilet and potty, and he eats a far wider variety of foods than I could ever offer (and it always smells delicious!!).


My 1 year old daughter also attends the setting in the babies room, she goes to the lovely staff with a smile on her face. She demolishes every meal, and I can tell she has been well cared for and had a lovely day! The staff are always able to recount everything that she has done/eaten, which proves that their full attention is on the children.


The management team work hard, stationed right by the front-door and greet all the kids with a smile and chat. Emails and calls are always replied to promptly

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Review from L T (Mother of Child) published on 21 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son has been attending Happy Days Penrice since he was 9 months old and we've always been impressed with the professionalism and kindness of the staff, which is a great relief as a parent. Our son is relaxed, confident and keen to learn while there and comes home well fed and full of stories about
his day. I must also mention the amazing lady who cooks at the nursery as the meals are varied, wholesome and have helped our son's confidence grow around food - he will eat nearly anything he's given and is always keen to try new things. I wouldn't hesitate to recommend this nursery and we'll be enrolling our baby daughter later this year too, to follow in her big brothers' footsteps. Well done all.
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Review from E W (Mother of Child) published on 20 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been going to Happy Days Penrice since she was nearly 6 months old and I could not recommend them enough. She absolutely loves it here and is always so excited to go in every morning. The staff are absolutely amazing and show so much care towards my daughter it's not wonder why she loves
it so much here.
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Review from R R (Mother of Child) published on 7 February 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
We are incredibly grateful to all the staff at Happy Days Penrice for the exceptional care and attention they provide to our little boy. The team consistently keeps us informed about his progress and addresses any concerns with professionalism and kindness. Our son has a language delay due to being
bilingual, and enrolling him in the Language Enrichment Program has been a transformative experience. Thanks to the staff's dedication and expertise, he has made remarkable progress, and we are confident he will be well-prepared for reception next year. It brings us so much joy to see how excited and happy he is to attend nursery every day - he looks forward to it even after a weekend at home! We couldn't be more pleased with the nurturing and supportive environment at Happy Days Penrice.
Reply from Rebekah Fice-Thomson, Marketing Manager at Happy Days Nursery & Preschool - Penrice (St Austell)Thank you for your wonderful feedback! It's truly rewarding to know our team's dedication is making a difference, and we'll be sure to share your kind words with them. We're grateful for your trust in us and look forward to continuing to support your son's journey to reception!
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Review from N A (Mother of Child) published on 6 February 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
Penrice Happy Days Nursery & Pre-School. Today was my son's last day at nursery, due to withdrawing him from Penrice Nursery after he was a victim of verbal abuse from a colleague. After following every avenue to ask for this colleague to be removed from the room it was declined. Please be aware families,
this incident that happened was far from the nurturing environment the company proclaim as their ethos. If I hadn't happened to walk past the window at this particular time I would have been none the wiser. Please be aware when considering this nursery as would hate for any child/parent to experience the ordeal we had to endure. Along with the complaints procedure where I was told no witness statement was needed to conclude their investigation/disciplinary, no integrity and lack of process, which tolerates such behaviours. Please take this as a warning, I honestly hope this will not happen again to any child within their setting.
Reply from Rebekah Fice-Thomson, Marketing Manager at Happy Days Nursery & Preschool - Penrice (St Austell)Thank you for your review. We're sorry to hear that you're not satisfied with how we handled your complaint. Please be assured that the incident was thoroughly investigated, and the necessary regulatory bodies were informed. They were satisfied with our findings, and no further action was required. We take all concerns very seriously and have strong policies and procedures in place to ensure every matter is addressed fairly and with great care.
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Review from Steve M (Father of Child) published on 6 February 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
Happy Days Nursery clearly shows a lack of empathy to parents who have clear grounds for concern. Yes policy and procedures have been followed, however putting a colleague who has committed acts of gross misconduct back into a setting with the same child that the offence was committed against is grounds
for neglect which clearly happy days can not see. Even their Head of Quality has a lack of professionalism and unable to apologise and respond to our complaint. An absolute abomination of a company, avoid at all costs!
Today was our son's last day at nursery, due to withdrawing him from Penrice Nursery after he was a victim of verbal abuse from a colleague in this nursery. Please be aware families, this incident that happened was far from the nurturing environment the company proclaim as their ethos. If I hadn't happened to walk past the window at this particular time I would have been none the wiser. Do not put your child into this Nursery.
Reply from Rebekah Fice-Thomson, Marketing Manager at Happy Days Nursery & Preschool - Penrice (St Austell)Thank you for your review. We're sorry to hear that you're not satisfied with how we handled your complaint. Please be assured that the incident was thoroughly investigated, and the necessary regulatory bodies were informed. They were satisfied with our findings, and no further action was required. We take all concerns very seriously and have strong policies and procedures in place to ensure every matter is addressed fairly and with great care.
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Review from Jamie M (Stepfather of Child) published on 25 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My experience so far with this nursery has been nothing but excellent, from when I drop them off to when I pick them up, I am always updated on different things such as nappy changes to food they have through the app. My child always comes home with the happiest smile, and they have improved drastically
in themselves. The services the nursery provide are also superb, I wouldn’t want to change the nursery as well.
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Review from B T (Father of Child) published on 25 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Penrice Happy Days is fantastic, the staff are outstanding, four members of staff in particular are so friendly and approachable which is great as first-time parents! The rooms are well decorated, there are plenty of toys for our child to play with (and new toys come through too which is great for variety!).
There is a well-structured curriculum and we always appreciate the regular updates on the app!
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Review from Katie O (Mother of Child) published on 25 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter currently attends Happy Days Nursery and has for almost 3 years.
My son attended previously.
I have nothing but positive things to say about the nursery. The staff are welcoming and friendly.
Both my children have really bonded with the team and my son till now, returning on drop off
and pick ups with his little sister.
The staff are supportive of new milestones e.g. potty training and work with you to continue what you have done at home.
The online platform is regularly updated so I can see what my child has done throughout the day.
She takes part in a wide variety of activities every day including plenty of time outside!
I would highly recommend the nursery to anyone.
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Review from Katie D (Mother of Child) published on 25 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We adore the whole setup of Happy Days Penrice. Our daughter is always so happy to talk about her day and what she has been up to. We love hearing about the activities she does throughout the day, and how much fun she has had. Her confidence has blossomed and she is coming home teaching us all the new
things she has learnt. A big thank you to six members of staff in particular.
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Review from Shelley T (Mother of Child) published on 6 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My son has been going to Happy Days at Penrice since he was 13 months old (now 2 and a half years); I have so much appreciation and praise for the staff. My little boy loves nursery, he has learned so much and developed new skills through play and exploring in a safe and caring environment.
I couldn't
have chosen a better nursery and have always felt safe and settled knowing my son is in very good hands.
Reply from Kelly Russell, Digital Marketing Executive at Happy Days Nursery & Preschool - Penrice (St Austell)Thank you for leaving such a wonderful review! It is really appreciated and we are so thrilled to hear your son has settled in so well!
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Review from H A (Mother of Child) published on 17 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son had recently started at Happy Days, I was so nervous and anxious about leaving him for the first time ever however, the staff at Penrice were so lovely they made me feel reassured and cared for my son beautifully. The staff are very kind and approachable and have great systems and processes in
place to ensure the safety of the children. My son always comes home happy and content after a fun day. We are very happy with our experience, thank you.
Reply from Kelly Russell, Digital Marketing Executive at Happy Days Nursery & Preschool - Penrice (St Austell)Thank you so much for your kind words - it is greatly appreciated!
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Review from I K (Father of Child) published on 7 August 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Great staff and rigorous systems reassure me that my child is safe and thoroughly entertained. The app is great for regular, entertaining updates on my son's daily routine. I like the way that you can reply/engage with the individualised updates, creating a memory chain.
Reply from Kelly Russell, Digital Marketing Executive at Happy Days Nursery & Preschool - Penrice (St Austell)Thank you so much for your review - your feedback means so much to us, and we are so glad to hear about our communication!
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Review from Kapri M (Mother of Child) published on 4 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely staff, couldn’t fault them. My boy has thrived since being here! And he loves it. Highly recommend this nursery.
One member of staff, in particular, is amazing! But they’re all understanding and super supportive,e and thanks to them, my son is now more verbal and more confident and thriving.
Reply from Kelly Russell, Digital Marketing Executive at Happy Days Nursery & Preschool - Penrice (St Austell)Thank you so much for your review, Kapri! It is wonderful to hear how brilliantly your son has settled with us.
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Current Review Score: 9.2 (9.163)

Overview of Review Score

The Review Score of 9.2 (9.163) out of 10 for Happy Days Nursery & Preschool - Penrice (St Austell) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.438 for Happy Days Nursery & Preschool - Penrice (St Austell) is calculated as follows: ( (157 Excellents x 5) + (10 Goods x 4) + (1 Satisfactorys x 3) + (24 Very Poors x 1) ) ÷ 192 Ratings = 4.438
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.725 Points relating to the number of positive Reviews for Happy Days Nursery & Preschool - Penrice (St Austell) is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 = 3.85
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 number of registered child places is 16. 14 Positive Reviews ÷ 16 = 0.875
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Child Vacancies

Posted: 09 Dec 2025

Vacancies are available! Please contact Happy Days Enquiries team for more information, and to book a tour.

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Awards / Recognitions (7)

Meet the Team (1)

Toni

Toni Smith

Job Title: Nursery Manager

Toni has worked in childcare for 15 years, starting out with Level 3 and moving on to a teaching degree. Toni started teaching in SEN schools and gathered a range of experience and knowledge. However, after having her first son, she found a love and passion for Early Years. Toni has worked in nurseries for almost 6 years, working her way up from Nursery Practitioner, third in Charge, Deputy, and now Manager. Toni loves messy play and Science and music activities.

Frequently Asked Questions about Happy Days Nursery & Preschool - Penrice (St Austell)

What is the Age Range of Children that Happy Days Nursery & Preschool - Penrice (St Austell) accepts?

Happy Days Nursery & Preschool - Penrice (St Austell) accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Happy Days Nursery & Preschool - Penrice (St Austell) Open?

Happy Days Nursery & Preschool - Penrice (St Austell) is open: Monday 07:30-18:00, Tuesday 07:30-18:00, Wednesday 07:30-18:00, Thursday 07:30-18:00, Friday 07:30-18:00.

How many Children does Happy Days Nursery & Preschool - Penrice (St Austell) have capacity for?

Happy Days Nursery & Preschool - Penrice (St Austell) has capacity for a total of 80 Children.

How far is Happy Days Nursery & Preschool - Penrice (St Austell) to the centre of St Austell?

1.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Happy Days Nursery & Preschool - Penrice (St Austell) to verify any information. View our terms and conditions. Happy Days Nursery & Preschool - Penrice (St Austell) has an Enhanced Service - more info.