Mama Bear's Day Nursery (Shirehampton)

112-116 Grove Leaze, Shirehampton, Bristol BS11 9QU

Mama Bear's Day Nursery (Shirehampton), Bristol, Bristol
Mama Bear's Day Nursery (Shirehampton), Bristol, Bristol
Mama Bear's Day Nursery (Shirehampton), Bristol, Bristol

Mama Bear's Day Nursery (Shirehampton), in Bristol, is a converted nineteenth century farmhouse. This is an ideal setting for providing early years learning and quality childcare, because there is a fantastic amount of indoor and outdoor space. A flexible and wide ranging curriculum includes a focus on confidence building, problem solving, motor skills and balance.

Extensive resources and a team that are carefully chosen has allowed the nursery to connect positively with parents. The gardens have recently been redeveloped supporting children to make new discoveries and create their own adventures.

The new flexible sessions and availability of term-time only places have been designed to further support parents in the local community.

Group: Mama Bear's Day Nursery

Person in charge: Nicola Lane (Manager)

Local Authority / Social Services: Bristol City Council

Number of Staff: 18

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 68

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1900

When Closed: Bank Holidays & 1 week at Christmas

Vacancies

Please Contact Us for Latest Vacancies

Reviews

8 Mama Bear's Day Nursery (Shirehampton) has a Review Score of 8 (8.036)

The Review Score of 8 (maximum of 10) for Mama Bear's Day Nursery (Shirehampton) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Mama Bear's Day Nursery (Shirehampton) in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.639 for Mama Bear's Day Nursery (Shirehampton) is calculated as follows: ( (26 Excellents x 5) + (7 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 36 Ratings = 4.639

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.397 Points relating to the number of positive Reviews for Mama Bear's Day Nursery (Shirehampton) is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 13.6 positive Reviews (68 registered maximum number of service users ÷ 5). 2 Reviews ÷ 13.6 Target = 0.147

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    2
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Mama Bear's Day Nursery (Shirehampton)?

  • Extremely LIKELY
    2
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    1
  • Extremely UNLIKELY
    0

Reviewer Connection to Mama Bear's Day Nursery (Shirehampton)

  • Mother of Child
    2
  • Father of Child
    1

Very disappointed by the nursery recently. They are unwilling to help when we need extra hours. Today I have a really bad throat and am not able to cope with the kids at home and asked to send them in early but was turned down and told they could only come in half an hour early because they hadn't prepared lunch. We have complained in the past that we don't get observations for our daughter and put in a formal complaint, then we got them for a week then they stopped again.

How likely would you be to recommend Mama Bear's Day Nursery (Shirehampton)? Unlikely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Satisfactory

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Satisfactory

Management: Satisfactory

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Nicola Lane, Nursery Manager at Mama Bear's Day Nursery (Shirehampton) responded to this review on 30 Aug 2017:

Hi Nicola,

We acknowledge your review about our nursery and we are sorry you are disappointed with us at the moment. We try our best to be flexible and accommodate the needs of our parents, however, the ability to offer additional hours at short notice does vary as we are required to operate within set child to adult ratios. We are happy to discuss the points raised in your review in more detail at the nursery if you would like to pop into the office and see us or make an appointment if easier.

Best wishes

Nursery Manager

We had our daughter's 1-year-old review with two staff members, one of which was her key worker but both clearly knew our daughter very well.

We covered off all areas of her development that would expect and more. We were given the opportunity to ask any questions.

It clear that the staff really care about our daughter and that she is being kept constantly stimulated.

The one small criticism we'd raised regarding having more daily observations was immediately addressed and we now get more regular photos of all the fun activities that they're getting up to.

How likely would you be to recommend Mama Bear's Day Nursery (Shirehampton)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

We are so happy with everything about this nursery, but our favourite thing is definitely the staff team.
Ever since my daughter has started at 8 months old, she has been shown so much love and care.
They really know her and recognise each new development.
Every time at drop off we are welcomed by everyone and they all know my daughter's name.
We are so pleased we found this nursery.
Thank you so much, Mama Bear's!

How likely would you be to recommend Mama Bear's Day Nursery (Shirehampton)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

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