Mama Bear's Day Nursery (Hengrove) has a very homely feel, offering excellent childcare for children aged three months to five years. The setting has recently been expanded into the bungalow next door creating a fantastic outdoor play space for the children.
The children have their own base rooms with age-specific toys and resources. This allows for calm and quiet stimulation for the babies as well as a more lively space for the older children to express themselves in. The children love playing in the garden and are encouraged to make new discoveries every day!
The effective key worker system means that an experienced staff team have a great understanding of the different stages in each individual child’s early years and are there to support families as well as the children. All of the nursery nurses, room leaders and nursery management undergo regular training to ensure they are consistently providing outstanding childcare.
Group: Mama Bear's Day Nursery
Person in charge: Jackie Rutt (Manager)
Local Authority / Social Services: Bristol City Council
Number of Staff: 17
Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care
Total Places for Children: 68
Age Range: from 0 years 3 months to 5 years 0 months
Opening Days: Mon-Fri
Opening Hours: 0730-1800
When Closed: Bank Holidays & 1 week at Christmas
The Review Score of 8.9 (maximum of 10) for Mama Bear's Day Nursery (Hengrove) is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Mama Bear's Day Nursery (Hengrove) in Google's Search Results - more info
b) The score for the number of positive Reviews is 4.4 out of 5 from 5 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.528 for Mama Bear's Day Nursery (Hengrove) is calculated as follows: ( (47 Excellents x 5) + (19 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 72 Ratings = 4.528
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 4.368 Points relating to the number of positive Reviews for Mama Bear's Day Nursery (Hengrove) is based on 5 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 13.6 positive Reviews (68 registered maximum number of service users ÷ 5). 5 Reviews ÷ 13.6 Target = 0.368
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Mama Bear's Day Nursery (Hengrove) has a Review Score of 8.9 (8.896)
Review submitted from a Website Submission by Tracy H (Mother of Child) on Wednesday 3 January 2018. Relates to December 2017.
My daughter enjoys attending the nursery and I believe it has helped her massively with her talking and communication skills, including her skills in learning.
How likely would you be to recommend Mama Bear's Day Nursery (Hengrove)? Extremely Likely
Overall Standard
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review submitted from a Website Submission by Larry S (Father of Child) on Wednesday 3 January 2018. Relates to January 2018.
My son would not settle with a childminder but has really taken to the staff and the setting at Mama Bears. There is a friendly and warm atmosphere in the nursery and he staff have really supported him over the years so that his transition from the baby room up to pre-school was smooth and seamless. Even when there have been the occasional tears on saying 'Goodbye', I have always known that he will be fine and that he is in good hands. Whenever the weather is clear, they always take them out and encourage them to explore the garden area and play with the equipment. The food is excellent and he never seems to leave anything on his plate! The best thing, however, are the regular photos and videos on the learning log which parents receive. It is so reassuring to get a photo or video and some information about what he has been up to and I will treasure these for years to come. Thank you Mama Bears.
How likely would you be to recommend Mama Bear's Day Nursery (Hengrove)? Extremely Likely
Overall Standard
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review submitted from a Website Submission by Katie D (Mother of Child) on Wednesday 3 January 2018. Relates to December 2017.
My son has been coming to this nursery since August when we moved from another town. The staff were really helpful from the get-go, helping to put my mind at ease, and working hard to settle him in. He loves it there now, and always comes home exhausted from all the activities he’s done! On occasion, we’ve needed him to go an extra day here and there, and the staff have been really accommodating. Overall a really friendly, well organized nursery.
How likely would you be to recommend Mama Bear's Day Nursery (Hengrove)? Likely
Overall Standard
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review submitted from a Postal Card by J R (Mother of Child) on Friday 22 September 2017. Relates to September 2017.
My son has been going to this nursery for just over a year now. He started when he was just 7 months old and loves each and every session he attends. The staff are all caring and friendly. The activities vary each day and the onsite cook delivers some great food.
Knowing our son is happy, content and safe made my return to work so much easier. I would recommend Mama Bear's in Hengrove to everyone.
How likely would you be to recommend Mama Bear's Day Nursery (Hengrove)? Extremely Likely
Overall Standard
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review submitted from a Website Submission by Shivonne S (Mother of Child) on Thursday 14 September 2017. Relates to September 2017.
My son and daughter absolutely love this nursery/preschool so much. Very welcoming, clean and tidy with a homely feel. The staff are very helpful, friendly and always seem to go the extra mile.
They love the excellent choice of meals which cover a wide range of different foods. They've also enjoyed the special visits to the local church for harvest festival and outings to the local park. They've also experienced a visit from the vets for talks on animals and an exotic fruit tasting session by the local supermarket.
It's lovely to see the daily updates from the nursery app which includes photo's/video's accompanied by a detailed summary. I was always kept informed of special event days which include things like Grandparents stay and play parent evenings, Children in need fundraising and not forgetting the Christmas nativity play. My children have blossomed from language, physical development and social skills.
I wouldn't say it's excellent, I'd say outstanding.......Thank you, Mama Bear's.
How likely would you be to recommend Mama Bear's Day Nursery (Hengrove)? Extremely Likely
Overall Standard
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review submitted from a Website Submission by Mel (Mother of Child) on Thursday 14 July 2016. Relates to July 2016.
Lovely nursery with lovely staff. Just super unorganised! They never remember the dress up days that they have on their calendar and often forget to inform parents of vital things like closure dates, child moving up a class etc.
How likely would you be to recommend Mama Bear's Day Nursery (Hengrove)? Neither Unlikely or Likely
Overall Standard
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Jackie, Manager at Mama Bear's Day Nursery (Hengrove) responded to this review on 25 Jul 2016:
Thank you for your review, we always welcome feedback to improve and benefit our nursery for the children and staff to develop.
We display all of our event days on our entrance door as well as emailing a copy to all parents through our planning and observation system - Ey-log. All staff are aware of our event days and are encouraged to dress up and always take part, which make it a fun day for all. Transitions are very important and we ensure that they are dealt with as smoothly as possible, ensuring all children feel settled and comfortable. Parents are given a letter in advance with dates and new key person information of when their child will be transitioning to the next room, along with an all about me booklet to update their routine and any other relevant information.
March 2018
Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Mama Bear's Day Nursery (Hengrove) to verify any information. Our terms and conditions can be viewed here. Mama Bear's Day Nursery (Hengrove) has an Enhanced Service – more info.