Mama Bear's Day Nursery (Hengrove)

691 Wells Road, Hengrove, Bristol BS14 9HU

Mama Bear's Day Nursery (Hengrove), Bristol, Bristol
Mama Bear's Day Nursery (Hengrove), Bristol, Bristol
Mama Bear's Day Nursery (Hengrove), Bristol, Bristol

Mama Bear's Day Nursery (Hengrove) has a very homely feel, offering excellent childcare for children aged three months to five years. The setting has recently been expanded into the bungalow next door creating a fantastic outdoor play space for the children.

The children have their own base rooms with age-specific toys and resources. This allows for calm and quiet stimulation for the babies as well as a more lively space for the older children to express themselves in. The children love playing in the garden and are encouraged to make new discoveries every day!

The effective key worker system means that an experienced staff team have a great understanding of the different stages in each individual child’s early years and are there to support families as well as the children. All of the nursery nurses, room leaders and nursery management undergo regular training to ensure they are consistently providing outstanding childcare.

Group: Mama Bear's Day Nursery

Person in charge: Jackie Rutt (Manager)

Local Authority / Social Services: Bristol City Council

Number of Staff: 17

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 68

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1800

When Closed: Bank Holidays & 1 week at Christmas

Vacancies

Please Contact Us for Latest Vacancies

Reviews

8 Mama Bear's Day Nursery (Hengrove) has a Review Score of 8 (8.008)

The Review Score of 8 (maximum of 10) for Mama Bear's Day Nursery (Hengrove) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Mama Bear's Day Nursery (Hengrove) in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.611 for Mama Bear's Day Nursery (Hengrove) is calculated as follows: ( (30 Excellents x 5) + (1 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 36 Ratings = 4.611

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.397 Points relating to the number of positive Reviews for Mama Bear's Day Nursery (Hengrove) is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 13.6 positive Reviews (68 registered maximum number of service users ÷ 5). 2 Reviews ÷ 13.6 Target = 0.147

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    2
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Mama Bear's Day Nursery (Hengrove)?

  • Extremely LIKELY
    2
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    1
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Mama Bear's Day Nursery (Hengrove)

  • Mother of Child
    3

My son has been going to this nursery for just over a year now. He started when he was just 7 months old and loves each and every session he attends. The staff are all caring and friendly. The activities vary each day and the onsite cook delivers some great food.

Knowing our son is happy, content and safe made my return to work so much easier. I would recommend Mama Bear's in Hengrove to everyone.

How likely would you be to recommend Mama Bear's Day Nursery (Hengrove)? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son and daughter absolutely love this nursery/preschool so much. Very welcoming, clean and tidy with a homely feel. The staff are very helpful, friendly and always seem to go the extra mile.
They love the excellent choice of meals which cover a wide range of different foods. They've also enjoyed the special visits to the local church for harvest festival and outings to the local park. They've also experienced a visit from the vets for talks on animals and an exotic fruit tasting session by the local supermarket.

It's lovely to see the daily updates from the nursery app which includes photo's/video's accompanied by a detailed summary. I was always kept informed of special event days which include things like Grandparents stay and play parent evenings, Children in need fundraising and not forgetting the Christmas nativity play. My children have blossomed from language, physical development and social skills.

I wouldn't say it's excellent, I'd say outstanding.......Thank you, Mama Bear's.

How likely would you be to recommend Mama Bear's Day Nursery (Hengrove)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Lovely nursery with lovely staff. Just super unorganised! They never remember the dress up days that they have on their calendar and often forget to inform parents of vital things like closure dates, child moving up a class etc.

How likely would you be to recommend Mama Bear's Day Nursery (Hengrove)? Neither Unlikely or Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Satisfactory

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Satisfactory

Care: Excellent

Activities: Poor

Staff: Excellent

Food / Nutrition: Excellent

Management: Very Poor

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Satisfactory

Jackie, Manager at Mama Bear's Day Nursery (Hengrove) responded to this review on 25 Jul 2016:

Thank you for your review, we always welcome feedback to improve and benefit our nursery for the children and staff to develop.
We display all of our event days on our entrance door as well as emailing a copy to all parents through our planning and observation system - Ey-log. All staff are aware of our event days and are encouraged to dress up and always take part, which make it a fun day for all. Transitions are very important and we ensure that they are dealt with as smoothly as possible, ensuring all children feel settled and comfortable. Parents are given a letter in advance with dates and new key person information of when their child will be transitioning to the next room, along with an all about me booklet to update their routine and any other relevant information.

Submit a Review for Mama Bear's Day Nursery (Hengrove)

    • We welcome parents/individuals responsible for a child to submit reviews to daynurseries.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the nursery)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on daynurseries.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

There are currently no awards/recognitions posted yet for Mama Bear's Day Nursery (Hengrove)

Job Vacancies

Staff Profiles

There are no staff profiles posted yet