Little Pioneers Nursery & Pre-School, Bristol

Excellent nursery. My daughter has been going there since she was a year old and is now in the pre-school room. She has been happy there from the beginning. Co-op’s attention to her care has been consistent and steady all the way through. I have no hesitation in recommending them.

Food is varied and nutritious.

Only improvements would be to let the younger children have access to the garden all the time, and have more day trips out.

I have now sent both of my children to this nursery and have nothing but praise. The staff are really friendly and put the children first at every point. They always try to think of new and exciting activities and I find it really easy to drop my child off as he loves going. It's great how they supply all the nappies, creams and food. On another positive is the food is really varied and healthy. They supply Calpol when required which is great for working parents and their opening times work really well. I also find they are great at listening to feedback. Such a fantastic place and both my children have developed with confidence in their care.

My little boy started here just before he turned 1 and he's just about to turn 2. The staff here have been brilliant with him. We have a little biter on our hands and they've been brilliant working with me to try and help him pass through this stage. The environment is lovely and the food is great too. I am really happy that we have this nursery available and would happily recommend it.

Everyone is always really friendly and helpful. My child loves going to nursery and it’s often hard to get him to come home! He often lists all of the staff and his friend's names which shows how good the relationships are that he has.

We are really happy with the nursery. We can see how much he grows and how much he learns every day. He really likes it.

Although the staff in the baby room were lovely I found the overall approach to communication disappointing. I logged a call with the main Co-operative Nursery switchboard about access to the online feedback and received no callback or resolution to the issues. I never saw the key worker who we were assigned - who seemed to not work on the day my child was in the setting.

The setting wasn’t welcoming to parents entering the main door and it was frequently difficult to talk to staff in the office. Rooms were moved without any notice and left me searching for the group. I also was concerned about security on occasion when I could just walk in through the inner door with no one acknowledging or questioning me.

Generally, it felt like, as my child was only there one day a week, that we didn’t get the acknowledgement or attention which should be due to a parent with a baby in the setting.

The individual staff in the rooms are great; they are always enthusiastic and talk fondly and knowledgeable of my daughter. She has bonded well with them and is clearly in a caring environment and receiving focused attention. She would benefit from more structured activities. When picking her up she often seems left to her own devices a lot and sometimes the children have been watching TV, which I would much prefer not to be the case. They do spend a lot of time in the garden, which is great.

The nursery has suffered from management and staff turn over this year, resulting in poor communication (esp. about room allocations), not knowing who is who and slow responses to emails. I used to really appreciate their flexibility, but company policy is to cut this out with administration fees and no ability to swap days - even if there is spare capacity that day. Also, things like the boards with people's pictures, roles and names are out of date which seems poor.

The staff are lovey they show a genuine care for the children to nurture and bring out the best in them as individuals. Highly recommend.

He gets on very well with all the staff not just his key worker and his confidence continuously grows. He loves it here and very excited his baby brother joins the baby room in a few weeks time.

Both my children have been and still are at the nursery and in the five years we have been there we have never had a single complaint.

We are really pleased with the environment in both the preschool and baby rooms. All the staff are really lovely and caring and my children really like going.

I find the staff in the nursery is very friendly and welcoming to my little girl. But the best review I can offer is that my daughter can't wait to go to nursery, she really enjoys her time there.

My daughter started the nursery with the usual phase of tearful mornings and even pickups but staff were always welcoming with smiles and cuddles. In no time at all, my girl was loving it, regularly running in full of excitement. She has made some lovely friends and memories. Her allergies were always nicely catered for.

My daughter has been in Co-op Nursery in Bristol for last four years. She really enjoyed her time in the nursery, she has been looked after very well by nursery staff. All the staff members are quite friendly and well caring. We really liked this nursery as its more spacious compared to other congested nurseries. The best thing about this nursery is the convenient timings, as it's opened for longer hours from 07:30 am to 18:30 pm which is ideal for working parents, as we need not rush to pick up our child. The staff are outstanding. I thank all the staff for looking after our daughter very well for last four years, she really misses everyone in the nursery as she has moved to school now.

My daughter is very happy there. The only issue is that it is dearer than other nurseries. I wish that we could remain at the nursery but sadly will be leaving for a more affordable place.

The staff are very approachable, friendly and caring and seem to work really well together as a wider team. The staff engage really well with the children and form good relationships. Both our children have always enjoyed the food and mealtimes where they can serve themselves. The outside space is limited but made the best of and resources inside are plentiful. In preschool, I did hope there would be more structured learning activities but they are clear about children choice too. They do lots of messy play which the children enjoy. They were good with recognising development needs and supporting this. Fantastic at supporting with inhalers/medication etc. The access times are good without additional wrap around charges. There can be problems with the billing but they have recently launched a new payment system which is expected to simplify things. Ultimately we feel our children are in a happy, safe, stimulating and nurturing environment.

My child started in the nursery (cats1) and is now in the attached pre-school. I have always found the staff to be very friendly and informative. Nothing I have asked for has ever been too much trouble. All staff are happy to help. Management always reply to any requests immediately and seem honest and open. My child has always been happy here and therefore so am I.

She has moved up rooms twice since being there. Each time she settles really quickly and well. All the staff are friendly and welcoming, my little girl willingly walks into her room and goes to staff when I drop her in, she is happy and has come on so much since being there.

This is a great nursery and my 2 children have loved it and miss the people and friends they have made. The care has always been excellent with staff really friendly and clearly caring for the children. We have no quibbles whatsoever about the nursery.