Robins Nest Day Nursery

Perrymount Road, Haywards Heath RH16 3BJ

Robins Nest Day Nursery is a newly refurbished children's nursery in the centre of Haywards Heath. The nursery's mission is to provide a flexible and holistic approach to affordable childcare, suiting the needs of families.

The nursery has a dedicated baby unit with specialist, experienced staff, and a separate nursery school with lots of space to play inside and out. A qualified early years teacher ensures a fun, child centred curriculum that well prepares children for school.

Group: Early Beginnings Nurseries Ltd

Person in charge: Sophie Sutcliffe (Manager)

Local Authority / Social Services: West Sussex County Council

Number of Staff: 15

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care

Total Places for Children: 37

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0700-1800

When Closed: Bank Holidays

Directions:

Robin's Nest Nursery is situated on Perrymount Road, directly between Haywards Heath town centre and the train station.

Visiting:

Visitors are welcome at any time during the nursery opening hours of 0700 - 1800.

Parking:

The Nursery has off-road car-parking for collections.

Overview

The Review Score of 9.5 (maximum of 10) for Robins Nest Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Robins Nest Day Nursery in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 6 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.653 for Robins Nest Day Nursery is calculated as follows: ( (49 Excellents x 5) + (21 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 72 Ratings = 4.653

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.811 Points relating to the number of positive Reviews for Robins Nest Day Nursery is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 7.4 positive Reviews (37 registered maximum number of service users ÷ 5). 6 Reviews ÷ 7.4 Target = 0.811

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.5 Robins Nest Day Nursery has a Review Score of 9.5 (9.464)

Average Ratings

  • Excellent
    4
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Robins Nest Day Nursery?

  • Extremely LIKELY
    6
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Robins Nest Day Nursery

  • Mother of Child
    6

Our son has been attending Robins Nest for nearly two years now and we couldn't be happier with it. The staff are really dedicated and the nursery is fairly small, so it has a nice, friendly atmosphere and they all get to know the children well. We feel they really care about the children. They do lots of different activities with the children, who learn a lot, plus regular music activities and a yoga instructor! They also do some extracurricular activities like sports day and a Christmas party at which parents can get to know each other too. Our son has really blossomed here, from being very shy with other children to getting along well with them; often he now he says he wants to go "see his friends" in the morning and he's very attached to a number of the staff. The facilities have recently been refurbished, with a much improved outdoor area. The nursery have an online system on which they upload photos and detailed progress reports for each child (with the parent's consent).

How likely would you be to recommend Robins Nest Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

Our daughter has been going to Robins Nest since she was 10 months old, and has been through the Baby room and now in the Toddler room. The staff at Robins are fantastic, incredibly caring and very loving. They have also been a huge support for me and my husband. My daughter is a nervous soul and I have never seen her so happy and communicative as when she is there. It's always very clean, the menu is brilliant and she loves all the toys and activities. There isn't a huge garden space but it's recently been done up and to be honest, she doesn't need a huge space. I am so very glad and grateful my daughter goes to this nursery.

How likely would you be to recommend Robins Nest Day Nursery? Extremely Likely

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Average Rating:   4.7 out of 5

Really pleased with the nursery. Our son took a while to settle as he was only going two afternoons a week and was a bit older than many when they start but the staff were honest with us about this, helpful and persevered and now he seems to be really enjoying it.
Always seem very clean, welcoming and friendly when we go in and very helpful that you can do two afternoon sessions only as many nurseries don't offer this.
Have also been great at accommodating us on occasions when we wanted to swap a day, which was much appreciated. The only downside is outside space is a bit close to the road but all securely fenced (our son does actually love cars!) and not much that could be done about this.

How likely would you be to recommend Robins Nest Day Nursery? Extremely Likely

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Average Rating:   4.6 out of 5

Robins Nest is a lovely nursery. The staff are welcoming and caring. I couldn't think of a better place to send a child. Children are encouraged to undertake activities but also balanced by allowing children choice.
My little one has blossomed since going to the nursery, increasing in confidence. The recent improvements in the building and equipment have given the nursery a fresh look. The nursery is always clean when I collect my child.

How likely would you be to recommend Robins Nest Day Nursery? Extremely Likely

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Average Rating:   4.9 out of 5

We have always been more than happy with the care and staff at Robins Nest. We feel our son is well looked after and the range of activities and learning they do is brilliant. Whilst it may not be the most 'new' nursery in terms of equipment or outside space, for me it is the staff that are the most important and which is taking care of my child. Our son always has fun and since attending the nursery school has excelled with his learning.

How likely would you be to recommend Robins Nest Day Nursery? Extremely Likely

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Average Rating:   4.3 out of 5

A fantastic nursery! It's like a second home to my son who loves it at Robins Nest and loves the staff, especially his lead, who is amazing! I have peace of mind knowing my son is well looked after there. The care is truly exceptional.

How likely would you be to recommend Robins Nest Day Nursery? Extremely Likely

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Average Rating:   4.4 out of 5

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