Butterfly Nursery

Hove Polyclinic Site, Marshall Way, Neville Avenue, Hove BN3 7HY

Group: Sussex Community NHS Foundation Trust

Person in charge: Janet Jones (Nursery Manager)

Local Authority / Social Services: Brighton & Hove City Council

Number of Staff: 15

Service Offered: Day Nursery (NHS Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 46

Age Range: from 0 years 3 months to 7 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0700-1900 upon request

When Closed: Bank Holidays & Christmas

Fees Guide: Discounted rates for NHS

Directions:

Public transport and parking facilities-
Buses: No.5A stops next to the nursery.
By car or walking -
Entre to hospital grounds and at the round about turn left and follow the short road. The nursery is on the left side.

Visiting:

Please bring photographic ID

Parking:

There are three nursery parking and dropping off bays and a disabled parking bay.

Overview

The Review Score of 9.8 (maximum of 10) for Butterfly Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 13 Reviews over all time. This Average Rating is also the rating value for Butterfly Nursery in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 13 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.814 for Butterfly Nursery is calculated as follows: ( (127 Excellents x 5) + (29 Goods x 4) ) ÷ 156 Ratings = 4.814

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Butterfly Nursery is based on 13 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 9.2 positive Reviews (46 registered maximum number of service users ÷ 5). 13 Reviews ÷ 9.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.8 Butterfly Nursery has a Review Score of 9.8 (9.814)

Average Ratings

  • Excellent
    11
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Butterfly Nursery?

  • Extremely LIKELY
    12
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Butterfly Nursery

  • Mother of Child
    8
  • Father of Child
    5

Butterfly is a caring, nurturing, safe and professional nursery. I have had complete peace of mind sending my little boy there for the last 2.5 years and my little girl will join in the summer. The nursery staff and management are warm, kind and work to a very high standard providing great care and fun for the children and supporting all aspects of their development.

How likely would you be to recommend Butterfly Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

We would highly recommend this nursery. Both our children are settled there and enjoy going. The staff are friendly to both children and parents and there is always a positive and friendly atmosphere. We are always given a handover at the end of each day and the online tapestry is an excellent way of getting regular updates on what they are up to, and what new things they are learning.

How likely would you be to recommend Butterfly Nursery? Extremely Likely

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Average Rating:   4.2 out of 5

My son is now 6 years old, he went to Butterfly Nursery last week, during school half-term. We couldn't be happier with the care and fun activities. The staff are friendly and caring, can't recommend it enough!

How likely would you be to recommend Butterfly Nursery? Extremely Likely

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Average Rating:   5 out of 5

I would highly recommend Butterfly Nursery. The staff are experienced and extremely caring. The setting is well organised, bright, vibrant and inviting. My son really enjoys himself every single day he attends. I am so glad I found Butterfly Nursery, it makes you feel so much better about leaving your child when you know that they will be so well looked after by lovely people who genuinely care.

How likely would you be to recommend Butterfly Nursery? Extremely Likely

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Average Rating:   5 out of 5

Cara Mitchell, Nursery Business Manager at Butterfly Nursery responded to this review on 19 Dec 2017:

Thank you for taking the time to write this lovely review.

-Daughter attending for 2 years and son for 6 months.
-Very happy and impressed with their development and believe they have learnt so much - especially our daughter's speech, understanding and social skills
-The staff really care about all the kids and both of our children are very comfortable with them all and trust them.
-The meals come from an off-site facility and are vegetarian based with good nutrition and a varied menu.
-Separate rooms for different age groups allowing for different levels of learning.
-Have a little garden that kids play in a lot and sometimes take them out to the local park.
-No webcam facility - not required in our opinion but you may feel differently.
-Not sure how price compares to other nurseries, it is a significant outlay each month but this is true of all childcare options - we know for certain that our children are happy, well cared for and are developing well so it couldn't be spent any better for us.

How likely would you be to recommend Butterfly Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

Cara Mitchell, Nursery Business Manager at Butterfly Nursery responded to this review on 06 Dec 2017:

Thank you for taking the time to send your review, it’s great to hear such positive feedback

Very welcoming and friendly nursery. Inclusive and accommodating of parent and child’s needs.
Great, flexible indoor and outdoor space in a newish build.
Staff are kind and caring but also very responsive and adaptive to children’s needs with regards to activities daily.

Plus imaginative initiatives always seem to be flowing to keep us all engaged, have fun and grow.

How likely would you be to recommend Butterfly Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

Cara Mitchell, Nursery Business Manager at Butterfly Nursery responded to this review on 06 Dec 2017:

Thank you for taking the time to send your review, it’s great to hear such positive feedback.

My little boy has been attending Butterfly Nursery since he was 10 months old. He absolutely loves it here and the staff are so caring and friendly that I have no worries about leaving him. He always comes home with pictures he’s drawn whether on paper or on his clothes I know that he has had fun.

The nursery has an amazing outside area which my little one loves and there are always activities going on whether it’s raining or sunny.

It’s a real caring and loving environment and I cannot fault anyone who works there for making my little ones start to education so much fun. They have helped to guide him into a happy, playful little boy and I cannot thank them all enough.

How likely would you be to recommend Butterfly Nursery? Extremely Likely

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Average Rating:   4.9 out of 5

Cara Mitchell, Nursery Business Manager at Butterfly Nursery responded to this review on 01 Dec 2017:

Thank you for taking the time to send your review, it’s great to hear such positive feedback.

We have absolutely loved this nursery, the staff and atmosphere are excellent, 5 stars! I have really valued this nursery and my son loved it there.

How likely would you be to recommend Butterfly Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

Cara Mitchell, Nursery Business Manager at Butterfly Nursery responded to this review on 01 Dec 2017:

Thank you for taking the time to send your review, it’s great to hear such positive feedback.

Both my children have attended Butterfly Nursery and both have LOVED their time there! The staff are all warm and approachable and the management is extremely flexible when I need extra hours from a whole day to just 1 hour. The garden is large and inviting and the rooms are age appropriate and fun. I recommended this nursery and have done so to other 'mummy' friends. Highly recommended.

How likely would you be to recommend Butterfly Nursery? Extremely Likely

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Average Rating:   4.9 out of 5

Cara Mitchell, Nursery Business Manager at Butterfly Nursery responded to this review on 01 Dec 2017:

Thank you for taking the time to send your review, it’s great to hear such positive feedback

My son went to Butterfly Nursery from when he was 8 months until starting school. Everyone at the nursery was wonderful. They nurtured and cared for him. He really loved it there and often says how he misses it.
No ask was too much and they were always happy to be as flexible as possible to accommodate any ad hoc care.
The place is built for a purpose which creates a great safe environment for the children and peace of mind as a parent.

How likely would you be to recommend Butterfly Nursery? Extremely Likely

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Average Rating:   5 out of 5

Cara Mitchell, Nursery Business Manager at Butterfly Nursery responded to this review on 01 Dec 2017:

Thank you for taking the time to send your review, it’s great to hear such positive feedback.

Staff have been wonderful during my son's time at the nursery, they were very supportive and gave us lots of reassurance during the first couples of weeks when my son was very upset and didn't want to be left alone. They helped my son to grow into a very happy and confident boy. They are very professional, caring and friendly, always happy to advise and help.

How likely would you be to recommend Butterfly Nursery? Extremely Likely

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Average Rating:   5 out of 5

Cara Mitchell, Nursery Business Manager at Butterfly Nursery responded to this review on 30 Nov 2017:

Thank you for taking the time to send your review, it’s great to hear such positive feedback and we will ensure the team is notified.

A very good nursery. They grew to know my child very well and were patient and kind with him during his more difficult phase (now happily resolved!). They gave lots of feedback and photos via Tapestry.
We found the billing system confusing at times but this resolved in the last couple of months.

How likely would you be to recommend Butterfly Nursery? Likely

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Average Rating:   4.3 out of 5

Cara Mitchell, Nursery Business Manager at Butterfly Nursery responded to this review on 30 Nov 2017:

Thank you for taking the time to send your review, it’s great to hear such positive feedback and we will ensure the team is notified.

My daughter first went to Butterfly Nursery when she was 8 months old. I have seen the staff develop her and encourage her over the years, to make her into a confident girl. They are excellent at teaching her the skills she will need for school life. The nursery is a happy friendly place and I would recommend the nursery to any parent. It's been a pleasure to have her there.

How likely would you be to recommend Butterfly Nursery? Extremely Likely

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Average Rating:   5 out of 5

Cara Mitchell, Nursery Business Manager at Butterfly Nursery responded to this review on 30 Nov 2017:

Thank you for taking the time to send your review, it’s great to hear such positive feedback.

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