Grasshoppers Day Nursery (St Albans)

20 York Road, St Albans AL1 4PL

Grasshoppers Day Nursery is a service in St Albans that is dedicated to the highest standards of care for babies and toddlers, and prides itself on the warm and welcoming atmosphere.

Grasshoppers has excellent play areas and secluded gardens, together with a great range of resources to suit all age ranges. Activities are designed in line with EYFS principles and aim to encourage learning through play.

Open from 7.30 to 6.30, Grasshoppers offers an all to inclusive package to maximise the convenience to parents.

Group: Childbase Partnership

Person in charge: Claire Heath (Manager)

Local Authority / Social Services: Hertfordshire County Council

Number of Staff: 20

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care

Total Places for Children: 51

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1830

When Closed: Bank Holidays

Overview

The Review Score of 9.6 (maximum of 10) for Grasshoppers Day Nursery (St Albans) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 49 Reviews over all time. This Average Rating is also the rating value for Grasshoppers Day Nursery (St Albans) in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 17 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.595 for Grasshoppers Day Nursery (St Albans) is calculated as follows: ( (359 Excellents x 5) + (204 Goods x 4) + (15 Satisfactorys x 3) ) ÷ 578 Ratings = 4.595

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Grasshoppers Day Nursery (St Albans) is based on 17 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 10.2 positive Reviews (51 registered maximum number of service users ÷ 5). 17 Reviews ÷ 10.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.6 Grasshoppers Day Nursery (St Albans) has a Review Score of 9.6 (9.595)

Average Ratings

  • Excellent
    33
  • Good
    16
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Grasshoppers Day Nursery (St Albans)?

  • Extremely LIKELY
    41
  • Likely
    8
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Grasshoppers Day Nursery (St Albans)

  • Mother of Child
    42
  • Father of Child
    6
  • Grandmother of Child
    1

Grasshoppers is a superb nursery at every level. The staff are consistently excellent - I have two sons in the nursery in different rooms and both teams are excellent. From an administration and management perspective, they are also excellent and put the children and parents at the forefront of all they do. My eldest son has attended four nurseries, two very briefly, and Grasshoppers has been the best for so many reasons. Both my sons are confident, cared for, loved, educated, curious, adventurous and happy each and every day. The setting and facilities are also excellent both inside and outside. I'd be happy to recommend Grasshoppers to anyone.

How likely would you be to recommend Grasshoppers Day Nursery (St Albans)? Extremely Likely

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Average Rating:   5 out of 5

After my eldest son attended Grasshoppers for over 3 years, I had no doubt that my youngest son would also go there. The staff throughout the nursery are attentive, fun, engaging and approachable. This is the case from management to room staff and catering. Everyone knows who everyone is and I really like and value this. There is always someone available to talk to. Grasshoppers do a great job in supporting every aspect of my son's development.

How likely would you be to recommend Grasshoppers Day Nursery (St Albans)? Extremely Likely

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Average Rating:   4.8 out of 5

Our daughter looks forward to her days at Grasshoppers and is often not ready to come home at the end of the day.
She is developing into an independent girl with the support and encouragement of great staff.

How likely would you be to recommend Grasshoppers Day Nursery (St Albans)? Extremely Likely

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Average Rating:   4.6 out of 5

Lovely nursery - my daughter loves it here. So many activities - from music and football to science and arty things. She has tonnes to do.
We're amazed by her progress in language and trying new things and confidence.
Lovely friendly staff and my daughter has really great connections and friendships with many of them.

How likely would you be to recommend Grasshoppers Day Nursery (St Albans)? Extremely Likely

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Average Rating:   4.6 out of 5

Overall, we have had a very positive experience at Grasshoppers. All the staff are friendly and competent. Both my children enjoy their time there.
The baby rooms have very limited capacity and tend to fill up with siblings. Therefore, there is little flexibility if you need to change days.
The key workers strive to complete an observation each week but sometimes, only manage once a month. Although if that happens, they usually do several. Handovers at the end of the day are done well, even though it's a busy time.

How likely would you be to recommend Grasshoppers Day Nursery (St Albans)? Likely

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Average Rating:   4.1 out of 5

My son has recently joined the nursery and this is our first experience. I have been extremely impressed by how welcoming and supportive staff have all been, which has helped settle him in so well and put my mind at ease.
When leaving my son for the first time, I was encouraged to call as often as needed in this first few weeks and never felt like I was fussing. Staff all have a genuine interest and show enthusiasm supporting his development. Regular updates and pictures on the portal evidence this. My only suggestion for improvement would be the construction of a bigger pram store area (fire exit sometimes blocked). However, overall an excellent experience.

How likely would you be to recommend Grasshoppers Day Nursery (St Albans)? Extremely Likely

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Average Rating:   4.1 out of 5

We are so happy with the standard of care offered at Grasshoppers. Our daughter joined the nursery 3 months ago when the family relocated. The team have been fantastic in supporting her settling in and she thoroughly enjoys her time there. There is clear and effective leadership from the manager and room leaders. The activities are fun, engaging and promote learning. Each child is treated as an individual and the atmosphere is friendly and fun. Thank you to the whole team.

How likely would you be to recommend Grasshoppers Day Nursery (St Albans)? Extremely Likely

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Average Rating:   5 out of 5

My youngest child is currently at Grasshoppers and my oldest now at school also attended the nursery.
It’s a lovely home from home environment with attentive staff and would not hesitate to recommend this to other parents. Both children have loved their time here and the benefit is they do a variety of activities that cover a good spectrum.

How likely would you be to recommend Grasshoppers Day Nursery (St Albans)? Extremely Likely

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Average Rating:   4.6 out of 5

A really wonderful nursery. Lovely friendly staff who truly care about the children and a lovely nurturing environment.
I would recommend highly to anyone.
They have also catered for our daughter's allergies with ease.

How likely would you be to recommend Grasshoppers Day Nursery (St Albans)? Extremely Likely

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Average Rating:   4.8 out of 5

I'm happy with the level of care my daughter receives and she seems happy at Grasshoppers Day Nursery. The staff are friendly and welcoming.
I think the building could do with some slight refurbishment particularly flooring could be replaced with a cleaner carpet.
The food is very good.

How likely would you be to recommend Grasshoppers Day Nursery (St Albans)? Likely

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Average Rating:   3.9 out of 5

Great experience, really helpful staff. Homely atmosphere. The staff always make an effort to say good morning to all the children who enter, they are always smiley and happy and nothing is ever too much of a problem. They seem to really care for the children.

How likely would you be to recommend Grasshoppers Day Nursery (St Albans)? Extremely Likely

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Average Rating:   4.3 out of 5

Very good nursery and helpful/friendly staff. Helped a lot with settling in period. The only thing which I would change is for the staff members to always be the same in my daughter's room.

How likely would you be to recommend Grasshoppers Day Nursery (St Albans)? Likely

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Average Rating:   4.2 out of 5

From the moment our toddler stepped into Grasshoppers, we know we have found the one. Settling in was quick and the staff are incredibly friendly and caring. Highly recommended.

How likely would you be to recommend Grasshoppers Day Nursery (St Albans)? Extremely Likely

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Average Rating:   5 out of 5

Wide variety of toys, resources and learning materials that are stimulating in terms of sensory and intellectual. Good variety of meals - made blended suitably for my baby. Very caring, welcoming staff - always make me and my baby feel welcomed. Very attentive staff. Clean facility and hygienic practices in place. Overall very happy with this nursery.

How likely would you be to recommend Grasshoppers Day Nursery (St Albans)? Extremely Likely

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Average Rating:   4.8 out of 5

Fantastic service.

How likely would you be to recommend Grasshoppers Day Nursery (St Albans)? Extremely Likely

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Average Rating:   4.6 out of 5

Grasshoppers is a great nursery. Our son enjoys his friends and family here. The 'school' always has fun and learning activities - lots of stimulation.
A friendly, fun, family environment.
Recommend it wholeheartedly.

How likely would you be to recommend Grasshoppers Day Nursery (St Albans)? Extremely Likely

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Average Rating:   4.2 out of 5

We are extremely pleased with our experience of the nursery. The staff are always nice and supportive. Our child has learnt so much from the nursery and we thank everyone for taking care of her.

How likely would you be to recommend Grasshoppers Day Nursery (St Albans)? Extremely Likely

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Average Rating:   5 out of 5

Excellent staff, friendly, efficient, go the extra mile, fab with the children. Fab activities. Happy Children.

How likely would you be to recommend Grasshoppers Day Nursery (St Albans)? Extremely Likely

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Average Rating:   5 out of 5

My daughter started nursery at 6 months old at Grasshoppers Day Nursery (St Albans). This was very hard for me as I was nervous, she was so young. The team were simply fantastic at reassuring her and us as parents. My daughter absolutely loves coming here - she giggles and plays with the other children and adores her key worker. Grasshoppers Day Nursery (St Albans) has the ultimate 'homely' feel - The management ensures that everything runs smoothly and I have confidence that my daughter could not be in better/safer hands.

How likely would you be to recommend Grasshoppers Day Nursery (St Albans)? Extremely Likely

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Average Rating:   5 out of 5

My son settled very quickly and gets on well with his key person. The staff are lovely and everyone knows his name. It feels very much like an extension of our family. We are very happy with his progress at the nursery and would highly recommend the nursery to anyone who wants to join. The admin staff also make the registration and joining process very smooth and try to be accommodating as possible.

How likely would you be to recommend Grasshoppers Day Nursery (St Albans)? Extremely Likely

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Average Rating:   4.7 out of 5

Brilliant nursery, caring staff, our boy has settled well.

How likely would you be to recommend Grasshoppers Day Nursery (St Albans)? Extremely Likely

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Average Rating:   4.8 out of 5

I had my first son started here in the pre-school room. We had a good experience. Staff were good and caring. Now he is in Oakwood School and I got my 2nd son in the nursery. It is difficult to assess as he has been poorly so many days and didn't attend the nursery regularly. But the staff are very good it seems.

How likely would you be to recommend Grasshoppers Day Nursery (St Albans)? Extremely Likely

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Average Rating:   4.3 out of 5

Our child is ten months old and has just started at Grasshoppers. He has settled in very well thanks to all of the staff being so positive and friendly. His key worker seems responsible and well trained and has demonstrated initiative, for example, to help with teething. Our child has some food allergies and they have tried to support us in managing a varied diet.

How likely would you be to recommend Grasshoppers Day Nursery (St Albans)? Extremely Likely

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Average Rating:   4.3 out of 5

Grasshoppers is a fantastic nursery, my daughter has been attending for 2 months now and she has settled so well. She has built a strong relationship with the staff who look after her and she is full of smiles for them all when she arrives each day. I love the fact that all the staff know her even if they don't work in the same room and it makes me feel relaxed at work knowing she is having such a good time. The nursery has a real home from home feel and I really value the staffs knowledge and the care they take with the children.

How likely would you be to recommend Grasshoppers Day Nursery (St Albans)? Extremely Likely

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Average Rating:   4.7 out of 5

I am pleased that my baby is developing well at the nursery. I have found that the staff are very knowledgeable about the child's development and actually guide and help me ensure that milestones are reached and how to support/help the baby achieve them. This nursery has surpassed my expectations and my baby has established very strong bonds with the staff which makes it easier for me to work knowing she is well looked after.

How likely would you be to recommend Grasshoppers Day Nursery (St Albans)? Extremely Likely

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Average Rating:   4.9 out of 5

It's a fantastic nursery, the children are well looked after, It is a home from home environment. The staff are highly skilled. I wouldn't hesitate using them again.

How likely would you be to recommend Grasshoppers Day Nursery (St Albans)? Extremely Likely

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Average Rating:   4.8 out of 5

We were seeking a bright, safe and clean school for our toddler and have found it at Grasshoppers St Albans. Staff are friendly and are genuinely caring of the children. We refer all those we know who are shopping for a place to try here.

How likely would you be to recommend Grasshoppers Day Nursery (St Albans)? Extremely Likely

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Average Rating:   4.6 out of 5

Our two children went to Grasshoppers, starting in August 2010, the younger of the two having just 'graduated' preschool recently. We appreciated the caring staff, particularly those who had been there for so long and always felt assured we were leaving our children in a safe and loving environment.

How likely would you be to recommend Grasshoppers Day Nursery (St Albans)? Extremely Likely

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Average Rating:   5 out of 5

Our daughter has only been at Grasshoppers for a year and a half but she has really settled there well. The staff are all very approachable and friendly, some in particular have been outstanding. She has made firm friends and developed close relationships with many of the staff. Their core values/rules have helped our daughter to play nicely with others and also to help them do the same. Her writing skills have been developed by the practice there and she has thoroughly enjoyed the creative and physical aspects of being there - she will greatly miss racing around in the lovely garden and playing in the playhouse and on the bikes! Thank you for looking after her so well!

How likely would you be to recommend Grasshoppers Day Nursery (St Albans)? Likely

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Average Rating:   4.6 out of 5

Our son's key workers have been fantastic in helping our son settle in to nursery life and he loves coming to Grasshoppers and seeing all his friends. It's so reassuring to know how much they care for and nurture him while he is here.

How likely would you be to recommend Grasshoppers Day Nursery (St Albans)? Extremely Likely

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Average Rating:   4.3 out of 5

Grasshoppers Day Nursery is an overall very friendly and hard working day nursery. All staff are trying their best to provide a family style learning environment to children. Children's natural personality development are looked after well with a diverse learning facility, toys, books and school paid attention and effort of multiple cultures. Full functional kitchen producing very good lunch and tea, fresh and delicious!

How likely would you be to recommend Grasshoppers Day Nursery (St Albans)? Extremely Likely

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Average Rating:   4.3 out of 5

Great staff and care. Our daughter loves coming to nursery and is always very excited.

How likely would you be to recommend Grasshoppers Day Nursery (St Albans)? Extremely Likely

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Average Rating:   4.5 out of 5

My daughter settled in quickly, due to the fantastic staff. The range of activities are brilliant. We feel that she has developed really well since joining the nursery.

How likely would you be to recommend Grasshoppers Day Nursery (St Albans)? Likely

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Average Rating:   3.9 out of 5

The staff at Grasshoppers are amazing. My son is always so excited to go to nursery and is full of excitement and energy when he gets home. The staff have helped him settle in very quickly with their care and attention. The activities they do are very well suited to my son's needs and he obviously really enjoys everything they do. He eats and sleeps well there and is very happy and content. The weekly emails are excellent and provide actual practical activities and ideas to carry out at home to support the activities taking place at the nursery. Excellent communication - thank you!

How likely would you be to recommend Grasshoppers Day Nursery (St Albans)? Extremely Likely

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Average Rating:   5 out of 5

Great fun, lovely staff. Brilliant activities for the children! Would highly recommend.

How likely would you be to recommend Grasshoppers Day Nursery (St Albans)? Extremely Likely

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Average Rating:   5 out of 5

A great experience so far - my daughter has received a warm welcome over her first month at nursery. The staff seem knowledgeable, welcoming and fun. I would wholeheartedly recommend.

How likely would you be to recommend Grasshoppers Day Nursery (St Albans)? Extremely Likely

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Average Rating:   4.8 out of 5

A very friendly nursery with lots of learning facilities for the children. I am very pleased with the communication each week. Very proactive and the staff are very friendly and approachable.

How likely would you be to recommend Grasshoppers Day Nursery (St Albans)? Extremely Likely

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Average Rating:   4.8 out of 5

My daughter has been at the nursery for 3 months now and really enjoys it. The staff did a good job settling her in and I have been happy with the care provided. The activities and facilities are good and the staff seem very competent. I feel very comfortable leaving my daughter in the care of the team and would recommend the nursery.

How likely would you be to recommend Grasshoppers Day Nursery (St Albans)? Likely

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Average Rating:   4 out of 5

Very warm learning environment.

How likely would you be to recommend Grasshoppers Day Nursery (St Albans)? Extremely Likely

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Average Rating:   4.3 out of 5

My child is very happy in the nursery and enjoys all the activities. The staff are lovely and care for the kids wonderfully.

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Average Rating:   4.7 out of 5

Overall I am very happy with the nursery. My child is looked after really well and she formed some good relationships with the children and adults. Staff are very friendly and approachable. My child is very attached to her key worker and on some days that my child is very is doing, her worker is always (smiley day). This makes my child very upset and if this could be changed, that would be great.

How likely would you be to recommend Grasshoppers Day Nursery (St Albans)? Extremely Likely

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Average Rating:   4.8 out of 5

Really happy. Lots of feedback provided - including likes, activities and happiness. Great carers. Lots of fun and creative ideas for playing, variety. Really helpful including ideas to help my son with a new sibling. Very friendly staff and carers.

How likely would you be to recommend Grasshoppers Day Nursery (St Albans)? Extremely Likely

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Average Rating:   4.3 out of 5

I thought Grasshoppers Day Nursery looked wonderful when we came to open day and it has been just that. We are so happy with the care that our two girls get here. The staff are so welcoming and kind and do lovely activities with the children. There's great communications between staff and parents especially in the younger rooms. I also like the way the nursery has fun days which the whole family are invited to. Thank you to everyone who works here.

How likely would you be to recommend Grasshoppers Day Nursery (St Albans)? Extremely Likely

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Average Rating:   4.8 out of 5

The staff at Grasshoppers have always been warm, welcoming and completely professional. They seem to genuinely care about the children at the nursery and do as much as they can to put your mind at rest if you're concerned about anything. Most recently, they played an integral part in helping my one year old to adjust to life at full time nursery, and they certainly didn't seem to mind me calling then several times a day when my one year old first started.

How likely would you be to recommend Grasshoppers Day Nursery (St Albans)? Extremely Likely

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Average Rating:   3.9 out of 5

Staff at very friendly, welcoming and helpful. I'm incredibly impressed with the great level of care and attention each child is provided. Staff provide support not only to kid but each parent. It makes you feel at ease and comfortable to leave your child.
Our daughter is happy, confident and became more independent. She is always busy learning, creating and exploring something new. This is a professional nursery with professional approach to all kids.

How likely would you be to recommend Grasshoppers Day Nursery (St Albans)? Likely

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Average Rating:   4.6 out of 5

Grasshoppers is a lovely nursery with a real home from home feel. As a first time mum returning to work the staff have gone out of their way to help with the transition and my daughter has settled well. There is a real feeling of positivity and fun about the nursery and the staff all seem to be incredibly engaged and passionate about what they do. It's a very caring environment and all members of staff know every child across all of the rooms. I would not hesitate to recommend this nursery and would like to thank Grasshoppers for the excellent service they provide. We are lucky to have found you!

How likely would you be to recommend Grasshoppers Day Nursery (St Albans)? Extremely Likely

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Average Rating:   5 out of 5

Very friendly staff. Extremely accommodating when a day change required. Feels like 'home from home'.

How likely would you be to recommend Grasshoppers Day Nursery (St Albans)? Extremely Likely

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Average Rating:   4.9 out of 5

Grasshoppers is a friendly, caring and nurturing environment. We are only sorry to be leaving and would not hesitate to recommend it to anyone. The care is second to none and it really feels like a home from home, where all the staff know your child and you.

How likely would you be to recommend Grasshoppers Day Nursery (St Albans)? Extremely Likely

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Average Rating:   5 out of 5

I am a parent of three children, all of whom are at grasshoppers Nursery in St Albans. My children are extremely happy there and I am very pleased with the care they receive. The staff are excellent and provide a very individual and personal interaction with each child. I recommend this nursery to every parent I know. A professional nursery with a brilliant personal touch.

How likely would you be to recommend Grasshoppers Day Nursery (St Albans)? Extremely Likely

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Average Rating:   4.3 out of 5

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Vacancies

3 Child Vacancies

posted 15 Apr 2018

All age groups, now taking registrations for September 2013

Awards / Recognitions

March 2018

February 2015

Investors in Diversity

Recipient: Childbase Partnership

Date: Friday 15 Feb 2013

more details

Sunday Times Top 100

Recipient: Childbase Partnership

Date: Friday 15 Feb 2013

more details

Job Vacancies

Staff Profiles

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