Bright Horizons Chiswick Park Day Nursery and Preschool

The Old Chapel, Evershed Walk, Chiswick, London W4 5BW

Chiswick Park Day Nursery and Preschool offers premium care and education for children from three months to five years.

With direct access to gardens, the baby and toddler rooms offer a home from home environment, while enjoying the space to explore the world around them as they move through each developmental stage.

The pre-school children have access to two rooms offering them the ability to prepare for the next step in their learning journey. Interactive whiteboards, classroom style lessons, self-registration and more all assist with the transition to school.

The nursery is well respected amongst families in the local community who have seen the results of the professional childcare and pre-school learning where children are encouraged to develop a wide range of skills and abilities.

Extra curriculum activities include French and Technotots (PC lessons).

Group: Bright Horizons Family Solutions

Person in charge: Rebecca Fergus (Manager)

Local Authority / Social Services: London Borough of Ealing Council

Number of Staff: 22

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 75

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0800-1800

When Closed: Bank Holidays & Christmas

Directions:

Located within a five minute walk from Chiswick Park Station.

Visiting:

The local shops and park are all within a short walk from the nursery, making exciting outings for children.

Overview

The Review Score of 9.4 out of 10 for Bright Horizons Chiswick Park Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 17 Reviews over all time. This Average Rating is also the rating value for Bright Horizons Chiswick Park Day Nursery and Preschool in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 12 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.584 for Bright Horizons Chiswick Park Day Nursery and Preschool is calculated as follows: ( (125 Excellents x 5) + (70 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 202 Ratings = 4.584

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.8 Points relating to the number of positive Reviews for Bright Horizons Chiswick Park Day Nursery and Preschool is based on 12 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 15 positive Reviews (75 registered maximum number of service users ÷ 5). 12 Reviews ÷ 15 Target = 0.800

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.4 Bright Horizons Chiswick Park Day Nursery and Preschool has a Review Score of 9.4 (9.384) out of 10 and an Average Rating of 4.6 out of 5 from 17 Reviews over all time

Average Ratings

  • Excellent
    12
  • Good
    5
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Bright Horizons Chiswick Park Day Nursery and Preschool?

  • Extremely LIKELY
    15
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Bright Horizons Chiswick Park Day Nursery and Preschool

  • Mother of Child
    16
  • Father of Child
    1

My son was really happy at nursery. All the staff were always very kind and willing to help. I definitely recommend Chiswick Park Nursery.

How likely would you be to recommend Bright Horizons Chiswick Park Day Nursery and Preschool? Extremely Likely

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Average Rating:   3.8 out of 5

My son has been at Chiswick Park Day Nursery for 2 days a week for the last 2 years and I have to say we have been extremely happy about everything. The teachers are amazing and have always had a very "motherly" attitude which made me feel a lot better. Both little learners and preschool are very good, the ratio of children to teachers is great and they always plan fun activities. My son loves the Spanish lessons and the dancing lessons. There has always been great care in the food preparation and also in pushing my little picky eater to try new thing without forcing him. If I could delay school I would love to leave him there for another year! We will for sure stay in touch with some of the teachers and will cherish our experience. Leaving my child has always been a bit of trauma for me and I have always felt supported and never judged for crying or being upset and more than once I have been called to reassure me that my LO was ok after I left. Top rated service 360 degrees!

How likely would you be to recommend Bright Horizons Chiswick Park Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

Nursery staff and management are really good. They have a really good influence on my son. He has spent a year at the nursery and during this time they have taken good care of him. Staff keep track on his improvements and encourage him to speak English.

How likely would you be to recommend Bright Horizons Chiswick Park Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.6 out of 5

The staff at this nursery have made the last year so special to our son and to us. They have shown unconditional care to my whole family, putting the needs of all us at the centre of everything they do. It feels like we have joined a very special family. Our son has developed into such a happy and confident little boy and he truly loves every day at nursery!

How likely would you be to recommend Bright Horizons Chiswick Park Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.8 out of 5

Great place, very warm teachers and a beautiful atmosphere.

How likely would you be to recommend Bright Horizons Chiswick Park Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.7 out of 5

Staff in the baby room are exceptional, taking wonderful care of the children. Management seems to have been overstretched, often having to cover staff shortages elsewhere, including the kitchen. The menu is often disappointing and not as advertised. Transition to little learners has been handled brilliantly by staff.

How likely would you be to recommend Bright Horizons Chiswick Park Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.2 out of 5

Amazing and supportive staff during a difficult time. Very helpful and caring.

How likely would you be to recommend Bright Horizons Chiswick Park Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.7 out of 5

Our child joined the nursery when he was 7 months old. We always felt that he was safe and happy there. He feels at home and receives a lot of attention from very professional people who really love children. They contribute to his development and education as much as we do. We will trust the nursery again to take care of our second child in a few months.

How likely would you be to recommend Bright Horizons Chiswick Park Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.8 out of 5

Our daughter absolutely loves it here. The staff are great and very friendly and she is extremely happy. From a personal point of view, we are very comfortable with leaving her here everyday and have no worries. Overall we are very pleased we sent her to Bright Horizons Chiswick and would recommend it to other parents.

How likely would you be to recommend Bright Horizons Chiswick Park Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.9 out of 5

Teddies is a vibrant, fun, caring and friendly environment. The nursery staff are all wonderful and genuinely care for all their children. Our son has loved his time here and has benefitted massively both academically and socially.

How likely would you be to recommend Bright Horizons Chiswick Park Day Nursery and Preschool? Likely

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Average Rating:   4.3 out of 5

My son has been attending the nursery for just over a year now, and I have only positive things to say about our experience. The staff are very friendly and very attentive and, most importantly, my son looks forward to coming each day! I would gladly recommend the nursery to other parents.

How likely would you be to recommend Bright Horizons Chiswick Park Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.7 out of 5

As always, great care is given to the children and their individual needs. There is a good balance between fun, education, discipline and the children knowing that the staff care.

How likely would you be to recommend Bright Horizons Chiswick Park Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

I'm very pleased with the professionalism, respect and affection that all of Teddies Nurseries Southfields employees have with my daughter and my family. I'm a foreigner and I do not speak English very well but they NEVER make me feel different or bad about it. Everyone knows how to explain and clarify all my doubts and anxieties as a mother. A clean, organised place and I feel very safe in leaving my daughter. Always stimulating my daughter in all areas.

How likely would you be to recommend Bright Horizons Chiswick Park Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.7 out of 5

A caring nursery where my child has fun every day in a relaxed, safe environment.

How likely would you be to recommend Bright Horizons Chiswick Park Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.7 out of 5

Teddies is such a warm and friendly nursery. All the staff are very attentive. Children are encouraged to be creative, to use their imagination, to be kind and share. My daughter absolutely loves Teddies and is always exhausted at the end of each day. I would recommend this nursery to all.

How likely would you be to recommend Bright Horizons Chiswick Park Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.4 out of 5

I have had both my kids (ages 4 and 2) in Teddies for one year now. We moved from NY and had to get then settled in quickly as my husband and I both work. Teddies were absolutely brilliant during the settling period and beyond. They take such a great interest in making sure the kids are active, well fed and stimulated and just having fun!

How likely would you be to recommend Bright Horizons Chiswick Park Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.1 out of 5

marketa, mrkg at Bright Horizons Chiswick Park Day Nursery and Preschool responded to this review on 22 Sep 2015:

Thank you for your feedback, what you think is important to us.

My daughter loves nursery and all of the team who care for her. Her development is excellent and I cannot thank the team enough.

How likely would you be to recommend Bright Horizons Chiswick Park Day Nursery and Preschool? Likely

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Average Rating:   4.5 out of 5

Marketa, mrkg at Bright Horizons Chiswick Park Day Nursery and Preschool responded to this review on 16 Sep 2015:

Thank you, as a valued customer, what you think is important to us.

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Staff Profiles

Rebecca

Rebecca Fergus

Job Title: Nursery Manager

Joined: 2004

Description:

I have been working with children since 2004 and have a Level 3 Diploma in Childcare and Education.
I have been working with Bright horizons since September 2008 and started my journey as a nursery nurse at our Highgate nursery, I became Manager of Highgate in May 2014 I then transferred to our Chiswick Park Nursery in May 2016.
I am very passionate about providing quality care and education for children in our care, allowing children the opportunity to explore, challenge themselves and develop their own unique personalities.

Gina

Gina Brewster

Job Title: Nursery Deputy Manager

Joined: 2006

Description:

I have joined Bright Horizons after over almost 10 years in childcare. I started off as a playground assistant in 2007 and became a nursery nurse in 2008 which is when I also completed my NVQ Level 3 in Childcare. In 2011, I then went on to become a room leader and am now the deputy manager at Chiswick Park. I am excited to have joined the Bright Horizons team and continue this adventure at Chiswick Park and looking forward to further learning and development throughout my career. I am passionate about childcare and believe the safety of our children is of the utmost priority.

Awards / Recognitions

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