Sutherland Day Nursery
384-386 Ewell Road, Surbiton KT6 7BB
Funding & Fees
Type of Service
- Day Nursery
Opening Schedule
Open all yearFull days available
YesHalf day sessions offered
YesOwner
- Grazyna Anna Sutherland
- Private Owned
Number of Childcare Staff
- 17
Total Places for Children
- 72
Age Range
- from 0 years 3 months
- to 5 years 0 months
Meals Provided
NoConsumables provided
NoOpening Times
- Monday 07:30-18:30
- Tuesday 07:30-18:30
- Wednesday 07:30-18:30
- Thursday 07:30-18:30
- Friday 07:30-18:30
When Closed
- Bank Holidays & 1 week at Christmas
Parking
- Up to 30 minutes free parking outside the nursery and no restriction on the adjacent roads.
Sutherland Day Nursery Reviews (28)
Sutherland Day Nursery has a Review Score of 8.1 (8.069) out of 10, based on 1 reviews in the last 2 years.
Over all time Sutherland Day Nursery has 28 reviews.
The team at Sutherland have always been very supportive and also proactive in helping my son with his transition to school.
Firstly, like in all nurseries, a child becomes cheaper as they get older. So they have a policy where when a child turns 3 they charge you the full month at a 2-year-old rate and start the 3-year-old rate from the following month, in our case he was 4 days in the month. Harsh. Then we left and told to give 2 months notice per their policy and when I said we may only leave temporarily to save money and come back they said we couldn’t because they have a really long waiting list. So when I asked why we have to give 2 months notice if they have a waiting list (and hence no business would be lost) they insisted we still abide. Then despite paying for 6 weeks in advance, they locked the key hob the evening before forcing me to pay the notice even though in their policy (which they’ve always loved referring by the way) it doesn’t say anything about actual payment deadline for the 2 months. We’ve since used childminders, far more flexible, and far more relaxed so I highly recommend them.
Thank you for your review. We are naturally disappointed to read the first review of this kind we have ever received, especially from a parent who had two of his children with us for over 4 years. We felt that you must have been very happy with the service quality and that’s why you decided to...
Also, we like that she can try all sorts of different foods, vegetables and fruits.
Initially, the kids were apprehensive starting a new place but within a week they were both happy and wanted to stay longer!
They were both settled in very well by the wonderfully caring staff. All the staff members show a genuine care for our girls. They all know them and their individual personalities and needs. Whilst modest in size it is far better than one of the huge baby factories for this reason.
The facilities and daily activities keep the girls entertained all day and our girls are keen to go each morning. Sometimes even on weekends!!
The girls seem to be stimulated every day and are advancing well in all areas. We are very impressed by the recent child reports and open evening. The staff put a huge amount of effort in on an ongoing basis to make sure their individual needs are catered for.
They also love the food.
We like the rules and gentle discipline that has been instilled in our children and use some of these at home now. Quiet voices. Listening ears, walking feet etc.
Their repertoire of songs is unbelievable.
She was settled in well when she first started and thrives in its caring environment. She loves all the staff who each know her and her needs well. She learns, plays, creates and laughs there and is being well prepared for her start at school in September. The outside space is small but they work hard to get the best out of it and my daughter loves being in it.
Would totally recommend.
He is now very excited to go in the morning, has started speaking shortly after starting there and is coming home with new words a few times per week. Overall, he is a very happy boy.
My son started Sutherland Day Nursery at 14 months and settled very quickly. He moved from the under 2s to the toddler group with ease and quite frequently doesn’t want to come home! This sense of contentment and fun comes from the great staff who have made my son feel welcome, wanted and challenged. I am constantly amazed at the things he has achieved whilst at nursery and I have the utmost trust in the staff and their knowledge of what children at this age need.
Child Vacancies
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Awards / Recognitions (1)
- Recipient: Sutherland Day NurseryDate: Tuesday 15 Apr 2014
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