Crystal Palace Day Nursery

49 Maberley Road, Upper Norwood, London SE19 2JE
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9.9 67 Reviews
  • Crystal Palace Day Nursery, London
Crystal Palace Day Nursery is committed to providing a nurturing and caring environment for children aged 3 to 24 months. They focus on offering a home-from-home experience, with a well-designed setting and outdoor learning areas, including a forest garden and vegetable patch. Their ‘Good’ Ofsted (October 2024) rating highlights their dedication to high standards of care and education.

The team is made up of long-standing staff, including two SENCo practitioners and several Designated Safeguarding Leads. Families are engaged through the Famly App, receiving regular updates on their child’s progress. With a focus on community and learning at home, they encourage strong bonds between families and the nursery.

Regular outings, sensory activities, and unique initiatives like bilingual story sessions add to their rich learning experience. Their nursery is easily accessible with excellent transport links, making it a top choice for families across London.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Delilah Theocharous (Nursery Manager)

Number of Childcare Staff

  • 9

Total Places for Children

  • 24

Age Range

  • from 0 years 3 months
  • to 2 years 0 months

Opening Times

  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30

When Closed

  • Bank Holidays, 1 week at Christmas & 1 week in August

Parking

  • You are able to park on the road outside the nursery there are no parking restrictions

Crystal Palace Day Nursery Reviews (67)

9.9

Crystal Palace Day Nursery has a Review Score of 9.9 (9.892) out of 10, based on 27 reviews in the last 2 years.
Over all time Crystal Palace Day Nursery has 67 reviews.

Overall Experience
  • 65
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Date Published
  • 67
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Reviewer Connection to Crystal Palace Day Nursery
  • 54
  • 9
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Total of 67, showing 61-67
Review from Jamie U (Father of Child) published on 14 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
We count ourselves as extremely fortunate to have this as our local nursery. The place feels really relaxed but everything runs like clockwork, not an easy task when you’re dealing with little kids all day. The staff are all friendly, caring and capable, both our children are very happy here and I wouldn’t
hesitate to recommend it to anyone.
Reply from Donna Shepherd-Gill, nursery manager at Crystal Palace Day Nursery
Thank you so much for your review, it's a pleasure looking after your children. It's our priority to provide a friendly, caring nursery for all our families.
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Review from Natasha S (Mother of Child) published on 3 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been here for a year and a half and loves this nursery! The staff are so caring and wonderful. He didn’t settle immediately when he started but they made every effort to help him feel happy and secure in the nursery setting. He has now formed strong bonds with several of the staff and happily
talks about his day and his peers when he comes home. I’d definitely recommend Little Crystals to anyone looking for childcare.
Reply from Donna Shepherd-Gill, Nursery Manager at Crystal Palace Day Nursery
Thank you for your review its nice to hear that your son is having such a positive experience at our nursery, we strive to continually make families feel welcome.
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Review from Sarah J (Mother of Child) published on 3 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter, now four, has been going to Little Crystals nursery for almost two years. It is her second home. The staff are lovely and caring. The facilities are clean. She is filled with joy every morning she arrives and she is absolutely exhausted (in a good way) at the end of the day. She is a very
social person! The nursery is small, but they make excellent use of the spaces, which are cleaned constantly; the conservatory is heated during winter and the garden is used throughout the day (we live across the road and hear the kids playing outside a lot). The safeguarding is excellent and staff take such care in knowing the children. I cannot recommend this nursery enough. We have been very lucky and will miss it when our daughter starts reception. She will miss her lovely teachers a lot.
Reply from Donna Shepherd-Gill, Nursery Manager at Crystal Palace Day Nursery
Thank you for your review, it is lovely to be part of your daughter's development and for to her grow into a very confident young girl.
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Review from B C (Mother of Child) published on 3 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter has been with Little Crystals from the baby room to toddler and is now in the pre-school room. We have noticed her confidence grow, her language widen and seen her enjoy a wide variety of fun activities such as messy play, baking and quality outdoors time.
The nursery staff have supported
key milestones such as potty training, teeth brushing, learning how to share and helped refine skills such as putting on shoes and zipping up coats. We're particularly impressed with how the nursery responds to her personal needs such as understanding her favourite things to do, ways to learn and her dietary needs. The staff really care about the children and have always offered support around her development and if I ever need to discuss anything, they always make time to listen and help.
The nursery itself is full of lovely toys and resources and the staff set up great learning throughout the day. Our daughter comes home having had a lot of fun and is very happy there.
Reply from Donna Shepherd-Gill, nursery manager at Crystal Palace Day Nursery
Thank you for your review understanding all the children's needs is one of the important parts of the nursery, we are always here if parents need to speak to us partnership with parents is important…read more
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Review from Sarah W (Mother of Child) published on 3 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been attending Little Crystals Day Nursery since he was 8 months old. It was such a big decision choosing childcare for my first baby and I definitely feel I made the right decision. The staff that have cared for my son from such a young age feel like an extension of our family!
Little
Crystals provide updates on progress referenced to the EYFS via an app and parents evenings. Staff always make time to meet or speak informally, including the managers who care for the children and are very 'hands-on'. I feel like they really know my son.
Displays are well maintained. The food is excellent. I am so impressed with the range of food my son tries at nursery. The menu is varied. The cost of the provision is competitive for the area.
Reply from Donna Shepherd-Gill, Nursery Manager at Crystal Palace Day Nursery
Thank you for your review, we are so glad you made the decision to start your son's learning journey with us.
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Review from Kofo (Mother of Child) published on 3 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have had 2 of my children attend this nursery and both improved with their speech and confidence. They provide love and care for my children and make sure it is a safe place for my kids also my daughter that still goes to the nursery always looks forward to nursery.
Reply from Donna Shepherd-Gill, nursery manager at Crystal Palace Day Nursery
Thank you for your review, we always aim to build on all children's confidence for them to become independent in everything they do and build relationships with their peers.
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Review from Emma (Mother of Child) published on 11 July 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have used this nursery for my daughter since she was 3 until she moved on to reception and now my son since he was 1 year old (now 22 months). Both children enjoy going to the nursery, are comfortable there and love the staff. My daughter commented regularly that it is like a family. The manager is
fantastic and approachable and the staff are very caring. It is a very friendly atmosphere.


Every day there are a variety of exciting toys set out for the children to play with. Carers help children, catering to their individuality and personal needs. My daughter was desperate to learn to read. Her key worker took the time to sit and teach her, which really prepared her for her first year at school.


I would only mark the outdoor area as 'Good' as it is a small area with no grass. However, they have made the best of the space they have and children go outside regularly.


Overall I am very happy with this nursery and its staff.

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Current Review Score: 9.9 (9.892)

Overview of Review Score

The Review Score of 9.9 (9.892) out of 10 for Crystal Palace Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.892 for Crystal Palace Day Nursery is calculated as follows: ( (292 Excellents x 5) + (29 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 324 Ratings = 4.892
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Crystal Palace Day Nursery is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 number of registered child places is 4.8, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (1)

Delilah

Delilah

Job Title: Nursery Manager

Delilah has a Level 3 Diploma for the Children and Young Peoples workforce. Delilah has worked at Anerley Day Nursery for 12 years where she worked her way up to becoming Nursery Manager. Delilah aims to create an environment where children can feel happy and safe and reach their full potential.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Crystal Palace Day Nursery to verify any information. View our terms and conditions. Crystal Palace Day Nursery has an Enhanced Service - more info.