Little Crystals Day Nursery

49 Maberley Road, Upper Norwood, London SE19 2JE

Little Crystals Day Nursery is located in the ground floor of a semi detached house in Upper Norwood. The nursery is made up of three rooms situated on the ground floor, including a baby room providing care for children aged three-months to five-years-old; a separate room for children aged two to three-years-old; and a pre-school room for children aged two to five-years-old.

The nursery offers children aged two and over access to their own bathroom while babies have their own nappy changing facilities.

The nursery has a separate staff and office area, while children can access the nursery's secure outdoor garden area, which is complete with safety surfacing. All children at the nursery can enjoy freshly prepared meals, made on-site the nursery's cook.

Children can benefit from a range if resources and play equipment and have access to three playrooms, toilets and a the secure outdoor play area. The nursery offers children the chance to take part in additional activities including French lessons and football.

Group: Crystal Childcare Ltd

Person in charge: Geraldine Decaestecker (Nursery Manager)

Local Authority / Social Services: London Borough of Bromley Council

Number of Staff: 7

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care

Total Places for Children: 20

Age Range: from 2 years 0 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0800-1800

When Closed: 1 week in August & 1 week at Christmas

Vacancies

Please Contact Us for Latest Vacancies

Reviews

6.5 Little Crystals Day Nursery has a Review Score of 6.5 (6.542)

The Review Score of 6.5 (maximum of 10) for Little Crystals Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Little Crystals Day Nursery in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 1.6 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.917 for Little Crystals Day Nursery is calculated as follows: ( (11 Excellents x 5) + (1 Goods x 4) ) ÷ 12 Ratings = 4.917

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 1.625 Points relating to the number of positive Reviews for Little Crystals Day Nursery is based on 1 positive Reviews in the last 24 months and is calculated as follows:

    1. 3 = 3 then divided by 2 = 1.500

    2. Target of 4 positive Reviews (20 registered maximum number of service users ÷ 5). 1 Reviews ÷ 4 Target = 0.250 , then divided by 2 = 0.125

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    1
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Little Crystals Day Nursery?

  • Extremely LIKELY
    1
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Little Crystals Day Nursery

  • Mother of Child
    1

I have used this nursery for my daughter since she was 3 until she moved on to reception and now my son since he was 1 year old (now 22 months). Both children enjoy going to the nursery, are comfortable there and love the staff. My daughter commented regularly that it is like a family. The manager is fantastic and approachable and the staff are very caring. It is a very friendly atmosphere.

Every day there are a variety of exciting toys set out for the children to play with. Carers help children, catering to their individuality and personal needs. My daughter was desperate to learn to read. Her key worker took the time to sit and teach her, which really prepared her for her first year at school.

I would only mark the outdoor area as 'Good' as it is a small area with no grass. However, they have made the best of the space they have and children go outside regularly.

Overall I am very happy with this nursery and its staff.

How likely would you be to recommend Little Crystals Day Nursery? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

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