Crystal Palace Day Nursery

49 Maberley Road, Upper Norwood, London SE19 2JE
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9.9 67 Reviews
  • Crystal Palace Day Nursery, London
Crystal Palace Day Nursery is committed to providing a nurturing and caring environment for children aged 3 to 24 months. They focus on offering a home-from-home experience, with a well-designed setting and outdoor learning areas, including a forest garden and vegetable patch. Their ‘Good’ Ofsted (October 2024) rating highlights their dedication to high standards of care and education.

The team is made up of long-standing staff, including two SENCo practitioners and several Designated Safeguarding Leads. Families are engaged through the Famly App, receiving regular updates on their child’s progress. With a focus on community and learning at home, they encourage strong bonds between families and the nursery.

Regular outings, sensory activities, and unique initiatives like bilingual story sessions add to their rich learning experience. Their nursery is easily accessible with excellent transport links, making it a top choice for families across London.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Delilah Theocharous (Nursery Manager)

Number of Childcare Staff

  • 9

Total Places for Children

  • 24

Age Range

  • from 0 years 3 months
  • to 2 years 0 months

Opening Times

  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30

When Closed

  • Bank Holidays, 1 week at Christmas & 1 week in August

Parking

  • You are able to park on the road outside the nursery there are no parking restrictions

Crystal Palace Day Nursery Reviews (67)

9.9

Crystal Palace Day Nursery has a Review Score of 9.9 (9.892) out of 10, based on 27 reviews in the last 2 years.
Over all time Crystal Palace Day Nursery has 67 reviews.

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Total of 67, showing 1-20
Review from J M (Mother of Child) published on 1 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter has been to this nursery since she turned 1 and I can tell she really enjoys going there, which is reassuring as a parent. Everyone in the team provides great care and ensures parents are updated regularly throughout the app. I highly recommend this nursery.
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Review from Amie O (Mother of Child) published on 1 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son has settled in so well at Crystal Palace Day Nursery, always big smiles at drop off! The staff are so warm and friendly - they really take the time to get to know each child. I'm constantly impressed by the variety of creative, educational and fun activities they plan each day. It's clear that
the team cares about the babies development and happiness. So grateful to have found this nursery!
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Review from Clementine B (Mother of Child) published on 28 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our baby boy started here at 10 months and left at 16 months because we moved house. We were absolutely heartbroken to leave the CP Day nursery family! The staff were all absolutely wonderful, so attentive and creative with the little ones. It's such a nice environment that you want to stick around
and play during drop off and pick up! We couldn't have hoped for a better experience. Our boy was so happy going to nursery every day and created real bonds with the staff. Thank you to everyone there!
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Review from Ellie N (Mother of Child) published on 18 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is an absolutely wonderful nursery. Our little boy is so happy here and has developed so much since he started going. The staff are all lovely and so caring, and our son has really bonded with them. We really like the outdoor space and the fact that as the children are all 0-2 they all play together
- it's a great set up. We wouldn't hesitate to recommend to anyone looking for a nursery in Crystal Palace.
Reply from Charlie G, Nursery Support Team at Crystal Palace Day Nursery
Thank you for your review of Crystal Palace Day Nursery. We're delighted to hear that your little one is so happy here and that you've seen such a positive growth in his development sine joining us!…read more
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Review from Rebecca J (Mother of Child) published on 17 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have felt so assured that my son is in the best most professional and loving care which has made the whole process of going back to work so much better. My son had been coming since he was only 8 months old and I've always felt like he was getting all the love, attention, cuddles and stimulation he
needs. They really are the best
Reply from Charlie G, Nursery Support Team at Crystal Palace Day Nursery
Thank you for your review of Crystal Palace Day Nursery. We're so pleased to hear how reassured you've felt since your son joined the nursery, and that the team's care and attention have made such a…read more
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Review from Tobyn M (Father of Child) published on 4 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely staff. Our son settled in so quickly and is very happy there. Good communication via the app. Very flexible around our needs as parents regarding drop off times and the like. Our son seems to love the food and all the team there. Also very good hours and no random early closures or similar that
we had at our previous nursery. They also do lots of activities and trips.
Reply from Charlie G, Nursery Support Team at Crystal Palace Day Nursery
Thank you for your review of Crystal Palace Day Nursery. We're delighted to hear that your little one settled in quickly and is so happy in our care. We always strive for flexibility around our…read more
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Review from Ebony G (Mother of Child) published on 4 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
It's a wonderful nursery - my daughter goes here and really enjoys every moment. The staff are kind, attentive, and always willing to answer questions about her day. The app is excellent too, keeping you updated on everything day to day and giving real peace of mind.
Reply from Charlie G, Nursery Support Team at Crystal Palace Day Nursery
Thank you for your review of Crystal Palace Day Nursery. It's so great to hear that your little one is enjoying her time with us! Our warm, friendly team are always open to speak to our families and…read more
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Review from S L (Mother of Child) published on 4 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our child has been with this nursery since turning 1. The care, love, and attention the staff provide is absolutely heart-warming. There is a set of experienced core staff, with apprentices helping as needed. Every day has new activities, and our child absolutely loves going. Illnesses and incidents
have been handled professionally, we've never had any worries that our child is very well looked after. The management are experienced and responsive. The small group size is also a real bonus for the little ones. I would absolutely recommend this nursery!
Reply from Charlie G, Nursery Support Team at Crystal Palace Day Nursery
Thank you for your review of Crystal Palace Day Nursery. Our experienced team are so passionate about providing exceptional childcare, supporting and nurturing each individual child to help them…read more
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Review from R B (Mother of Child) published on 4 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been at Crystal Palace Day Nursery for around 6months and it's been a dream. We are so happy with the care and attention she receives. We are always so pleased to drop off and collect a happy little girl. We get plenty of updates, on when she sleeps and eats and lots of lovely pictures
of the fun they get up to while in their care. It's been brilliant all round. We would highly recommend, the nursery and the team :)
Reply from Charlie G, Nursery Support Team at Crystal Palace Day Nursery
Thank you for your review of Crystal Palace Day Nursery. It's lovely to hear that you're so happy with the high-quality childcare we provide! Our friendly team work are dedicated to ensuring each…read more
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Review from G Z (Mother of Child) published on 29 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our LO loves this place and the staff. They are super attentive, great with updates and observation, the food our LO gets is nutritious and our LO eats almost all. The staff is flexible and accomodating. There is loads of activities on a daily basis.
Reply from Charlie G, Nursery Support Team at Crystal Palace Day Nursery
Thank you for your review of Crystal Palace Day Nursery. It's fantastic to hear how much your little one enjoys their time at the nursery, from the daily activities to the nutritious meals. The team…read more
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Review from Celine D (Mother of Child) published on 29 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We feel very lucky that our son gets to attend this lovely nursery. He has been there since he was 6 months old and all of the staff have been so warm, loving and kind with him. They are so patient and encouraging and our son has developed and learnt so much from all of the varied activities that they
do there. The food is also great and freshly made. Thank you to all of the wonderful staff at Crystal Palace Day nursery!
Reply from Charlie G, Nursery Support Team at Crystal Palace Day Nursery
Thank you for your review of Crystal Palace Day Nursery. It's great to hear how your son has settled and flourished at Crystal Palace Day Nursery, enjoying the varied activities and developing so much…read more
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Review from Lizzie H (Mother of Child) published on 11 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son goes to Crystal Palace Day Nursery and he loves it. The staff are lovely they really get to know the children and the whole nursery feels safe, loving and friendly. I would recommend to anyone.
Reply from Charlie G, Nursery Support Team at Crystal Palace Day Nursery
Hi, thank you for your review of Crystal Palace Day Nursery. It's wonderful to hear that your little one is loving his time here! Our team is dedicated to ensuring every child is able to thrive in…read more
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Review from Yulia J (Mother of Child) published on 8 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a great nursery, with very attentive and kind carers, healthy and delicious food and lots of opportunities for learning. My daughter runs in and is always happy when I pick her up. There is a lovey garden at the back and children go for walks at the local park.
Reply from Charlie G, Nursery Support Team at Crystal Palace Day Nursery
Thank you for your review of Crystal Palace Day Nursery. It's lovely to read that your little one is so happy to come to nursery each day. The wide variety of activities children enjoy throughout the…read more
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Review from S F (Mother of Child) published on 20 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment my daughter joined the nursery, she has been nurtured and supported in her early years development. My daughter started at 6 months old and I was very nervous with her being so young but I need not have been, due to the excellent care that my daughter received from day 1. She quickly
built a strong relationship with her key worker and was able to form solid bonds with all of the staff, which put my mind at ease.


My daughter has developed beautifully in the time she has been at the nursery. We enjoy the homework we are given by the nursery and most recently, as a family, we have helped our daughter grow her own plant which was potted at the nursery. Seasonal events are always fun, such as the autumn and Christmas parties.


The nursery is very family orientated meaning that you truly get to know the staff looking after your child and the environment is extremely warm and welcoming. My daughter has flourished here and she has been given a great early years foundation.

Reply from Mia Mayes, Marketing Team Lead at Crystal Palace Day Nursery
Thank you for your review of Crystal Palace Day Nursery. It's wonderful to hear how well your daughter settled in from such a young age and how supported you've felt as a family throughout her…read more
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Review from Siobhan B (Mother of Child) published on 28 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff have all been so friendly, accommodating & professional. Communication through the app & in person has been great, making my transition back to work so much easier. The nursery has a homely feel and is always very clean. Our son is enjoying his time there & all the activities they do. We
have noticed a lot of positive development since he started.
Reply from Mia Mayes, Marketing Team Lead at Crystal Palace Day Nursery
Thank you for your review of Crystal Palace Day Nursery. We're so pleased your son is enjoying the activities and that you've seen such positive development since he started. Creating a warm,…read more
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Review from C C (Mother of Child) published on 28 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our child has been at the nursery since he turned one in September: the staff were absolutely brilliant with the onboarding process and mindful to his needs and preferences as they changed over time; they encouraged him to explore the various spaces in the nursery at his own pace, developing him into
a confident little dude; and kept a mindful eye as his mobility increased. It's a shame the kids are only allowed to stay until they turn two, but we are grateful this first experience with childcare has been such a positive one!
Reply from Mia Mayes, Marketing Team Lead at Crystal Palace Day Nursery
Thank you for your review of Crystal Palace Day Nursery. We're glad to hear that your child's first experience with childcare has been such a positive one. It's lovely to know that our onboarding…read more
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Review from N H (Father of Child) published on 18 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Ever since our child joined the nursery they have gone from strength to strength in their social well-being, cognitive development and communication. The staff are really caring and knows all the names and needs of the children that attend. They regularly hold events that allow the children to showcase
their work such as painting etc.
Management respond quickly to any questions you may have and are always checking in on how we as parents are doing as well which is a nice touch!
Our child is really happy at the nursery and really grateful for everyone being involved and hands on in these formative years of development.
The staff are experienced, well trained and have their qualifications and details displayed on the wall. Each child is provided with a key worker who works closely with the child and will regularly provide updates on the app on their progress.
Children have lots of opportunities to play and explore which is crucial for development at this stage.
Reply from Robyn Hattingh, Marketing Team Lead at Crystal Palace Day Nursery
Thank you for your review on Crystal Palace Day Nursery. We are so pleased to hear that your child has gone from strength to strength and is enjoying their time with us! We are committed to providing…read more
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Review from T G (Father of Child) published on 18 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a lovely nursery with warm, caring staff who know my child well and make sure she is well taken care of. The nursery feels like a family and my child has settled in here so well. I would absolutely recommend this nursery.
Reply from Robyn Hattingh, Marketing Team Lead at Crystal Palace Day Nursery
Thank you for your feedback on Crystal Palace Day Nursery. We are so pleased that your feel like you are leaving your child in safe, caring hands. We are committed to providing excellent care and…read more
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Review from C H (Mother of Child) published on 1 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter started at Crystal Palace Day Nursery at approximately 10 months old, settled in quickly, and continues to absolutely love it. The staff are genuinely so caring and loving towards the babies, and they offer a wonderful range of activities including lots of time in the garden when the weather
allows. It feels like a home from home, and no matter who I speak to at pick up, all members of staff have an anecdote for us on what our daughter got up to that day. The photos and app updates are also wonderful to give us a glimpse into nursery life. Our child is excited to arrive in the mornings, and we feel very happy leaving her there.
Reply from Charlotte Whyatt, Marketing and Communications Executive at Crystal Palace Day Nursery
Thank you for taking the time to leave a review. It's great to read that your little one is so happy and settled here! Our team strives to make the transition to nursery as smooth as possible for both…read more
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Review from D A (Mother of Child) published on 1 July 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall my daughter has settled in very well! She now recognises the staff and looks forward to her time there. Personally, I find the staff very helpful, friendly, and accommodating, and feel like they have my daughter's interests, safety, and well-being at the top of their minds. The food is always
great lots of choice and nutritious! My only bit of feedback would be a few occasions the app wasn't updated but this seems to have been sorted now.
Reply from Charlotte Whyatt, Marketing and Communications Executive at Crystal Palace Day Nursery
Thank you for taking the time to leave a review. It's so great to read that your little one has settled in so well! Our team strives to make the settling-in process as smooth as possible. We offer…read more
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Current Review Score: 9.9 (9.892)

Overview of Review Score

The Review Score of 9.9 (9.892) out of 10 for Crystal Palace Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.892 for Crystal Palace Day Nursery is calculated as follows: ( (292 Excellents x 5) + (29 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 324 Ratings = 4.892
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Crystal Palace Day Nursery is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 number of registered child places is 4.8, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (1)

Delilah

Delilah

Job Title: Nursery Manager

Delilah has a Level 3 Diploma for the Children and Young Peoples workforce. Delilah has worked at Anerley Day Nursery for 12 years where she worked her way up to becoming Nursery Manager. Delilah aims to create an environment where children can feel happy and safe and reach their full potential.

Frequently Asked Questions about Crystal Palace Day Nursery

What is the Age Range of Children that Crystal Palace Day Nursery accepts?

Crystal Palace Day Nursery accepts Children aged from 0 years 3 months to 2 years 0 months.

What Days & Hours is Crystal Palace Day Nursery Open?

Crystal Palace Day Nursery is open: Monday 07:30-18:30, Tuesday 07:30-18:30, Wednesday 07:30-18:30, Thursday 07:30-18:30, Friday 07:30-18:30.

How many Children does Crystal Palace Day Nursery have capacity for?

Crystal Palace Day Nursery has capacity for a total of 24 Children.

How far is Crystal Palace Day Nursery to the centre of London?

7.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Crystal Palace Day Nursery to verify any information. View our terms and conditions. Crystal Palace Day Nursery has an Enhanced Service - more info.