Treetops (Harlesden)

59 Longstone Avenue, Harlesden, London NW10 3TY

Treetops Harlesden Nursery provides places for children aged between three months and five years old.

The nursery is located next to Roundwood Park which has benefitted from a refurbishment to improve the services it can offer children.

There is a large outdoor area for children to explore, and inside the nursery, staff have created a stimulating environment to learn in.

The staff at the nursery continue their on going professional development in order to provide the best care for children at the nursery.

Group: Treetops Nurseries Ltd

Person in charge: Laura Ferguson (Nursery Manager)

Local Authority / Social Services: London Borough of Brent Council

Number of Staff: 10

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care

Total Places for Children: 66

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0800-1800

When Closed: Bank Holidays

Overview

The Review Score of 9.2 (maximum of 10) for Treetops (Harlesden) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for Treetops (Harlesden) in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 6 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.702 for Treetops (Harlesden) is calculated as follows: ( (60 Excellents x 5) + (23 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 84 Ratings = 4.702

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.455 Points relating to the number of positive Reviews for Treetops (Harlesden) is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 13.2 positive Reviews (66 registered maximum number of service users ÷ 5). 6 Reviews ÷ 13.2 Target = 0.455

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.2 Treetops (Harlesden) has a Review Score of 9.2 (9.157)

Average Ratings

  • Excellent
    6
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Treetops (Harlesden)?

  • Extremely LIKELY
    6
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Treetops (Harlesden)

  • Mother of Child
    5
  • Father of Child
    1
  • Nanny/Carer of Child
    1

Our son joined Treetops at 10 months old. Of course, we were anxious as he was so young. The staff at the nursery are absolutely amazing. Our son has been in the baby room but just moved to the toddler room and each room has just the right carers in it. One staff member stands out as exceptional. She is so warm and loving with the babies as well as mindful and informative with us the parents.
Also, the manager is wonderful. She's helpful, kind and patient at all times, always helping when possible. Overall, all the staff are fantastic, The nursery is kept clean, the group sizes are excellent and the location next to the park is stunning. What a great first experience of nursery life.

How likely would you be to recommend Treetops (Harlesden)? Extremely Likely

Overall Standard

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Average Rating:   4.7 out of 5

Staff are fantastic, my boys come home having learnt new things all the time, wonderful outdoor play area, lovely food/menu.

How likely would you be to recommend Treetops (Harlesden)? Extremely Likely

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Average Rating:   4.9 out of 5

This is the second nursery my child has attended, having removed them from the first for inadequate care as I had lost my trust. However, this nursery has definitely restored my faith and my child loved it straight away and settled in so well. This is a fantastic nursery, the care my child has received is outstanding. The management and staff are brilliant and genuinely care about my child. I would definitely recommend this nursery.

How likely would you be to recommend Treetops (Harlesden)? Extremely Likely

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Average Rating:   5 out of 5

My son began the nursery a month ago and he really enjoys it. Staff are very nurturing towards him and this allowed him to settle in beautifully.
His speech has improved a lot also he is trying a variety of different foods.
The nursery offers a lovely garden as my son is very active and enjoys the outdoors. Staff allow him to be independent when using the outdoor area. They allow him to pick his own activities along with creating new ones keeping him generously entertained all day.

How likely would you be to recommend Treetops (Harlesden)? Extremely Likely

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Average Rating:   5 out of 5

My son started at this nursery just under 2 months ago and has settled in so well and he is so happy there. He literally jumps out of my arms and into his key worker's when we arrive and he is smiley when I pick him up too. His eating and sleeping have improved and he has become a lovely sociable 1-year-old.

Going to this nursery has been the best thing for him and his development. The food is great, he gets involved in loads of arts/crafts/sensory play and outdoor time. All the staff are very caring, comforting and loving towards him and I cannot recommend the nursery higher. I would recommend it to all local parents.

How likely would you be to recommend Treetops (Harlesden)? Extremely Likely

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Average Rating:   4.5 out of 5

Friendly caring staff.
Amazing outdoor area - large play equipment.

Our boys love attending, Large varied meals. Feedback at parent/teacher meetings could be improved should be more specific about progress, needs and goals.

How likely would you be to recommend Treetops (Harlesden)? Likely

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Average Rating:   4 out of 5

My baby has been going to this nursery since September 2016 when he was 18 months old. It's been absolutely amazing, the amazing staff, flexibility and average price for what they offer. My son enjoys being there and he has improved since attending this nursery. Very happy.

How likely would you be to recommend Treetops (Harlesden)? Extremely Likely

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Average Rating:   4.8 out of 5

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March 2017

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