Brentford Day Nursery & Pre-school

Brentford Day Nursery & Preschool, Half Acre, Brentford TW8 8BH

Little Garden Brentford Day Nursery and Pre-school is located in a quiet, residential area and caters for children between three months and five years of age. The nursery is situated in a former Victorian school and has high windows and ceilings providing a light and spacious place for children to learn and develop.

The nursery has been fully refurbished and is designed to ensure that children can benefit from inspirational and educational activities both inside and also in the garden.

The equipment and activities inside and in the garden are designed to nurture the children, through fun activities such as climbing, water play, cycling and sand pits. The nursery is dedicated to providing the children with outdoor play opportunities, where the children have areas to investigate the world that include mud kitchens for growing vegetables and a large space to play.

Children are supported by a team of caring and supportive childcare practitioners who strive to nurture, inspire and care for every child at the nursery.

The nursery is dedicated to providing the children with a healthy and balanced diet to fuel growth and development. Their seasonal and fresh menus provide a wide range of meals to ensure they are nutritional and also delicious and encourage the children to explore new flavours. The nursery is able to cater for all dietary requirements.

The Little Garden has ensured that children are nurtured, inspired and cared for so parents can get on with their busy day.

Group: Little Garden Day Nurseries & Pre-Schools

Person in charge: Lyn Barallon (Manager)

Local Authority / Social Services: London Borough of Hounslow Council

Number of Staff: 10

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 42

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0745-1815

When Closed: Bank Holidays & Christmas

Directions:

The nursery can be found on Half Acre, just around the corner from the Morrisons Supermarket. Close by there’s a main bus stop and Brentford overland is just a ten-minute walk away. Around the corner on “The Butts” there is metered parking for drop off and pick up outside, but be quick, some traffic wardens can be ticket happy!!

Overview

The Review Score of 9.5 (maximum of 10) for Brentford Day Nursery & Pre-school is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 49 Reviews over all time. This Average Rating is also the rating value for Brentford Day Nursery & Pre-school in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 29 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.451 for Brentford Day Nursery & Pre-school is calculated as follows: ( (360 Excellents x 5) + (173 Goods x 4) + (27 Satisfactorys x 3) + (6 Poors x 2) + (19 Very Poors x 1) ) ÷ 585 Ratings = 4.451

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Brentford Day Nursery & Pre-school is based on 29 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8.4 positive Reviews (42 registered maximum number of service users ÷ 5). 29 Reviews ÷ 8.4 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.5 Brentford Day Nursery & Pre-school has a Review Score of 9.5 (9.451)

Average Ratings

  • Excellent
    33
  • Good
    12
  • Satisfactory
    1
  • Poor
    3
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Brentford Day Nursery & Pre-school?

  • Extremely LIKELY
    40
  • Likely
    5
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    4

Reviewer Connection to Brentford Day Nursery & Pre-school

  • Mother of Child
    30
  • Father of Child
    14
  • Aunt of Child
    2
  • Grandmother of Child
    1
  • Nanny/Carer of Child
    1
  • more

My daughter has really flourished at this nursery since joining at 5 months old. Staff are extremely helpful and caring. Her development and needs are individually met through carefully thought out activities. The rapport between children and staff is excellent.

How likely would you be to recommend Brentford Day Nursery & Pre-school? Extremely Likely

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Average Rating:   4.8 out of 5

David Hancock at Brentford Day Nursery & Pre-school responded to this review on 04 May 2018:

Dear Una, Thank you for taking the time to write a lovely review. We love to hear how well the children are getting on at nursery and the Brentford team will be delighted to hear how helpful and caring you think they are. Thank you again.

My child is very happy to go to this nursery and to tell us what she is learning there.

She made a lot of friends and the staff is great and careful.

How likely would you be to recommend Brentford Day Nursery & Pre-school? Extremely Likely

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Average Rating:   5 out of 5

David Hancock at Brentford Day Nursery & Pre-school responded to this review on 04 May 2018:

Dear Frederic, It's great to hear that your daughter has made lots of friends at nursery. Thank you for taking the time to write a review!

Good nursery and staff are friendly and professional. I believe they have a new chef/cook as the standard of meals has definitely improved over the past 6 months. My nephew really enjoys going to nursery and all the activities he gets to do while there. Keep up the good work.

How likely would you be to recommend Brentford Day Nursery & Pre-school? Likely

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Average Rating:   4 out of 5

David Hancock at Brentford Day Nursery & Pre-school responded to this review on 09 May 2018:

Dear Sonia, Thank you for your review. I'm glad to hear that your nephew really enjoys going to nursery and you're right - our new chef does create some amazing tasty dishes! Its a shame to see you have graded management as satisfactory as we pride ourselves on our fantastic management team. We would love for you to get in touch to speak more about this so we can receive some feedback. Thank you again.

Very helpful and dedicated staff and under their care my child has developed very well and her progress in terms of her communication has been excellent.

How likely would you be to recommend Brentford Day Nursery & Pre-school? Extremely Likely

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Average Rating:   4.8 out of 5

David Hancock at Brentford Day Nursery & Pre-school responded to this review on 30 Apr 2018:

Dear Sudipto, I am so glad to hear that your daughter developed so well under the care of the wonderful staff team - they are very dedicated and will be so happy to hear this. Thank you for taking the time to write a review!

My stepson loves being at the nursery, he is so excited about going in.
He loves the staff, he especially loves the food, the chef is excellent to get my boy to eat. He says it’s yummy lol.
Her interaction with the kids is brilliant, she is a great asset.

How likely would you be to recommend Brentford Day Nursery & Pre-school? Extremely Likely

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Average Rating:   4.6 out of 5

David Hancock at Brentford Day Nursery & Pre-school responded to this review on 30 Apr 2018:

Dear Mahalia, Thank you for taking the time to write a lovely review. It's always nice to hear how well children are getting on and especially how much they love the staff; they will be delighted to hear this. Our wonderful chef really is a great asset and I agree - her food is yummy! Thank you again.

The Nursery is really clean and very homely. My grandson attends the nursery and I have noticed huge changes in his development. My grandson is very happy when he comes to the nursery and the staff really do the great job looking after children and helping them in development. I very often pick him up and drop him off at the nursery and everyone is extremely nice and professional.

How likely would you be to recommend Brentford Day Nursery & Pre-school? Extremely Likely

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Average Rating:   4.8 out of 5

David Hancock at Brentford Day Nursery & Pre-school responded to this review on 30 Apr 2018:

Dear Bridget, Thank you for your wonderful review. I'm glad to hear that your grandson is always so happy to come to the nursery, it really makes a difference! The wonderful staff team will be so happy to hear your lovely comments about them, thank you again.

The nursery overall is pretty good. The teacher will support your child every time and teach them a lot.

How likely would you be to recommend Brentford Day Nursery & Pre-school? Extremely Likely

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Average Rating:   4.5 out of 5

David Hancock at Brentford Day Nursery & Pre-school responded to this review on 30 Apr 2018:

Dear Roberta, Thank you for your review. Our wonderful staff team really are fantastic teachers - they will love to hear that you think so too!

My very energetic and full of life nephew loves the nursery. Staff all takes the time to answer all of his questions (for 3 he does talk and have a lot of options). The staff encourage the kids to learn and work with the parents in potty training, learning and much other important learning. I know when he moves on he will be sad not be with his friends and staff. The communication is what I found to be great, always keeping us informed was very important to me.

How likely would you be to recommend Brentford Day Nursery & Pre-school? Extremely Likely

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Average Rating:   4.5 out of 5

David Hancock at Brentford Day Nursery & Pre-school responded to this review on 30 Apr 2018:

Dear Hodan. Thank you for taking the time to write a lovely review. It's always nice to hear that extended family enjoy coming to the nursery as much as the parents and children! Communication is a major factor in making sure everyone is happy so the staff will be delighted to hear that you think its so great! Thank you again.

My son loves attending nursery. It has really seen him bloom and my wife and I look forward to seeing him grow at the nursery.

How likely would you be to recommend Brentford Day Nursery & Pre-school? Extremely Likely

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Average Rating:   4.2 out of 5

David Hancock at Brentford Day Nursery & Pre-school responded to this review on 09 May 2018:

Dear Michael, It's so lovely to hear that your son is blooming at Little Garden Nurseries. Our wonderful team are trained to nurture, care for and inspire every child to help them to grow so I know you and your wife will be able to see this. Thank you again.

The staff at Little Garden, Brentford are really amazing. Always positive and enthusiastic and providing excellent care and education for our little ones. We could not be happier with our decision to leave our son with this great team.

How likely would you be to recommend Brentford Day Nursery & Pre-school? Extremely Likely

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Average Rating:   4.3 out of 5

David Hancock at Brentford Day Nursery & Pre-school responded to this review on 30 Apr 2018:

Dear Tim, Thank you for a lovely review. The staff team at Brentford really are amazing and they will be delighted to hear how positive and enthusiastic you think they are! We are glad to hear you could not be happier with your decision, thank you again.

We just started attending in January to the nursery. So far so good. After a month our son started staying without crying.

How likely would you be to recommend Brentford Day Nursery & Pre-school? Extremely Likely

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Average Rating:   4.3 out of 5

David Hancock at Brentford Day Nursery & Pre-school responded to this review on 08 May 2018:

I am glad to hear that your son is doing well so far and coming to nursery without crying - that must be a relief! Thank you for your review.

Brentford Nursery has exceeded all of our expectations over the past few months! We are delighted with the staff who are always positive, motivated and most of all caring. Our child comes home happy, engaged, and satisfied every day, having taken part in a variety of activities and fun.
Communication with parents is excellent with daily feedback as well as comprehensive reporting on developmental progress.

How likely would you be to recommend Brentford Day Nursery & Pre-school? Extremely Likely

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Average Rating:   5 out of 5

David Hancock at Brentford Day Nursery & Pre-school responded to this review on 27 Apr 2018:

Dear Nicole, thank you for such a wonderful review. It's always nice to hear how happy parents are with the nursery and the service they receive. It's wonderful to hear that your child comes home happy after lots of fun! Thank you again!

My son started this nursery in November, and I must say I was extremely nervous about how he would settle in, how he would interact with so many different people etc, but I have to say he has settled in brilliantly, and it did not take him anytime whatsoever.
With the help, patience and encouragement from all the staff at the nursery, I cannot thank the staff enough.
In the morning I can't get him in fast enough, it's very uplifting as a parent to see a smile on your toddlers face every morning we arrive, and makes my day at work so much more relaxing.
The food is amazing, and I love the variety of healthy food that is given. Every day when I am given my feedback from the staff of my sons overall day, he has always eaten ALL of his meals, which is brilliant to hear. Overall this nursery is excellent, from the staff, the chef, the activities the development of my son and the communication, I could not have chosen a better nursery. If I could give 10 stars I would. Very happy mummy.

How likely would you be to recommend Brentford Day Nursery & Pre-school? Extremely Likely

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Average Rating:   5 out of 5

David Hancock at Brentford Day Nursery & Pre-school responded to this review on 27 Apr 2018:

Dear Nadine, It's wonderful to hear that you are a "very happy mummy" as we couldn't ask for any more! I'm so glad to hear that your little one really enjoys coming to the nursery in the morning and how uplifting that is for you. The staff team are going to be delighted to hear the lovely comments you have written! Thank you again.

I drop off and pick up the child quite often when parents can’t do it and I always feel very welcome. Staff is very professional and greet you with a smile on their face. First time when I picked up the child, staff did not know me and did everything to check if I am a Carer - the staff safeguard children very well and I feel safe leaving the child at the nursery.
At the end of the day, he always talks about his friends and shows me everything that he has done.

How likely would you be to recommend Brentford Day Nursery & Pre-school? Extremely Likely

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Average Rating:   4.7 out of 5

David Hancock at Brentford Day Nursery & Pre-school responded to this review on 27 Apr 2018:

Dear Jenna, Thank you for your lovely review. It's amazing to hear that you are receiving fantastic service even as a nanny. Safeguarding is something we take very seriously, so it's great to hear that you realise how on top of it we are! Thank you again for your kind comments.

We adore Brentford Little Garden Nursery. My son started in January this year and he is coming on leaps and bounds. His communication skills have improved massively and his confidence continues to grow.
All the staff are so friendly and easy to talk to, whenever I walk in I am greeted with smiles. The bond between the staff and my son is so lovely to see, he's forever talking about his friends and staff members at home.

How likely would you be to recommend Brentford Day Nursery & Pre-school? Extremely Likely

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Average Rating:   4.8 out of 5

David Hancock at Brentford Day Nursery & Pre-school responded to this review on 27 Apr 2018:

Dear Sian, It's so wonderful to hear how much you adore the Brentford nursery. The staff will be delighted to hear how friendly you think they are as service with a smile is part of the package! Thank you again for your kind comments.

Our son began at Brentford Day Nursery almost a year ago, at the age of eight months and we have been delighted with his care.
Each of the staff contributes to our son's development. One particular nursery practitioner, who has known him since he arrived, helped tremendously when he first settled in and continues to encourage routines of behaviour. Another nursery practitioner who is a warm, encouraging presence for our son; someone who has helped track any health concerns or 'firsts' with diligence. The deputy manager has instilled professionalism and has inspired areas of growth. Finally, all of the food is made from scratch; we feel very fortunate the nursery takes such care with what fuels play.

Our son is undoubtedly receiving a nurturing experience at BDN. We have no doubt they will continue to look for areas to flourish even further, which as teachers ourselves, we find very pleasing. First and foremost though, they provide a safe and warm environment for our son and we would not hesitate to recommend them to other parents.

How likely would you be to recommend Brentford Day Nursery & Pre-school? Extremely Likely

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Average Rating:   4.8 out of 5

David Hancock at Brentford Day Nursery & Pre-school responded to this review on 27 Apr 2018:

Dear Sarah, Thank you for such a glowing review! It's wonderful to hear how well your son is getting on at the nursery and what a great impact the staff team have had on him! We couldn't agree more that we will continue to look at how we can flourish to continue to give you the excellent experience and service you have received so far! Thank you again.

The Little Garden Brentford Day Nursery and Pre-School is such wonderful Nursery. On joining, great care is taken to get to know each child really well. The staff are all very friendly, experienced and professional and amazing.
When my child was not well today the staff well looked after him and informed me.
Many thanks again to the staff. It is a nurturing and happy environment where there are lots of adventures to be had. My son was well introduced to a wide range of activities. Our son particularly loves the art room and the outside space. He is having a wonderful time at The Little Gardens Brentford day Nursery and Pre-School.

How likely would you be to recommend Brentford Day Nursery & Pre-school? Extremely Likely

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Average Rating:   5 out of 5

David Hancock at Brentford Day Nursery & Pre-school responded to this review on 25 Apr 2018:

Dear Sahra, Thank you for your wonderful comments on the nursery. I will pass your thanks on to the staff and I'm sure they will be over the moon to hear how happy you are. It's great to hear your son is having so much fun participating in all the different activities. Thanks again for your kind words.

Going back to work after having my first child was daunting but from the very first time I visited the Brentford Little Garden Nursery they’ve been absolutely brilliant and have made it all so easy.
Our son absolutely loves attending and is so happy when he sees the staff. It’s so obvious to us how much they genuinely care for our son too. I’m amazed at all the hard work they put in to making the day varied and interesting for the little ones and also the lovely personal touches, such as getting our son to make me a birthday card! I’m so happy with our choice in nursery and would recommend it to anyone.

How likely would you be to recommend Brentford Day Nursery & Pre-school? Extremely Likely

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Average Rating:   4.9 out of 5

David Hancock at Brentford Day Nursery & Pre-school responded to this review on 25 Apr 2018:

Dear Maire, What a lovely review to read! It's so nice to hear that the staff had made your return to work so easy. You are right the staff do put in a lot of hard work every day and that's what makes them so wonderful! Thank you again for your lovely comments.

I love the little garden nursery at Brentford. My little girl has been there since she was 8 months and she is always so happy when I take her. One of the nursery practitioners is amazing and all the kids love her. She’s always doing so many fun things like painting and singing and Spanish lessons and she has come on so much since being there. She is very socialable and has grown in confidence no end.
The only thing I would change is have a dark separate area for the babies to sleep. My daughter gets very easily distracted so doesn’t get much sleep in the day as it’s in the same room as everything. Other than that though I am very happy.

How likely would you be to recommend Brentford Day Nursery & Pre-school? Extremely Likely

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Average Rating:   4.8 out of 5

David Hancock at Brentford Day Nursery & Pre-school responded to this review on 25 Apr 2018:

Dear Aimee, Thank you for such wonderful feedback of the nursery. It's lovely to hear that your daughter is growing in confidence and learning so much! The staff will be delighted to hear how amazing you think they are. Thank you for your feedback regarding the babies sleep area; we will look in to this. Thank you again for your lovely feedback.

The staff are very friendly and personable. They are easy to speak with and seem very happy in their work.
The Deputy Manager and two nursery practitioners in particular have a great relationship with my son and every time I collect him he is having fun and laughing.
The chef is also great with the kids and I've heard her food goes down a treat!
It is all about the kids having fun and learning and the activities included each day are varied and interesting which keep them entertained.
Thank you Brentford Day Nursery!

How likely would you be to recommend Brentford Day Nursery & Pre-school? Extremely Likely

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Average Rating:   4.9 out of 5

David Hancock at Brentford Day Nursery & Pre-school responded to this review on 26 Apr 2018:

Dear Helen, Thank you for your fantastic review. It's great to hear how wonderful you think the staff are; they will be happy to hear this as they aim to make every child smile every day! It's wonderful to hear how happy your son is at the nursery as well and how much he enjoys his time with us. Thank you again for your kind words.

I am very happy with the choice I have made for my daughter with little garden nursery. The staff are extremely knowledgeable and I feel like they support both my daughter and me as a parent. The activities in the room look always stimulating and fun!
The outdoor space seems lovely, but I feel like it would be nice for babies to have their own private space. Overall though it gives me peace of mind knowing that she enjoys her time at nursery and she is in safe hands.

How likely would you be to recommend Brentford Day Nursery & Pre-school? Extremely Likely

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Average Rating:   4.8 out of 5

David Hancock at Brentford Day Nursery & Pre-school responded to this review on 25 Apr 2018:

Dear Manuel, Thank you for your wonderful feedback. It's great to hear that you feel supported by the team; we agree they are very knowledgeable and they will be delighted to hear that you think the activities are stimulating and fun! Thank you for your feedback about the garden - we will look in to this. Thank you again.

Our son started to attend in early April 2018 when I returned to work after a year of maternity leave. He was eleven months when he started. Prior to joining we were provide with six settling in sessions which really helped us to get used to the environment and were a great help. As expected it has taken a little while for him (and us!) to get fully settled, but already he is very comfortable with the staff, who really have been great - professional, welcoming, caring and attentive.
All of the staff have been lovely to deal with. Even though we are only a month in, our son seems happy to attend and he is now sleeping well in the day so he is clearly comfortable in the environment. The meal plans are varied and nutritional and he seems to enjoy the food. The opening times are convenient for us (both me and my husband work in central London). Overall we are really happy that we picked this nursery over all of the others that are in the vicinity.

How likely would you be to recommend Brentford Day Nursery & Pre-school? Extremely Likely

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Average Rating:   4.1 out of 5

David Hancock at Brentford Day Nursery & Pre-school responded to this review on 25 Apr 2018:

Dear Siobhan, Thank you for your kind words. It's great to hear that your son has settled in so well and is comfortable with the staff; they really are an amazing team! Thank you again, we really appreciate your lovely feedback.

My daughter has been going to The Brentford for about two years, and I could not be happier. She has learnt so much in terms of her language skills and interacting with other children! The staff is so helpful and caters to the needs of children. My daughter is always telling me what she does during the day, who she talks to, how she is feeling, etc. The program allows children to learn new things at their pace, while keeping up with standards. I feel confident my daughter will adjust to school when the time comes because of the skills she has learned at the Brentford and she eats very well there as well! She is happy so I am very happy!

How likely would you be to recommend Brentford Day Nursery & Pre-school? Extremely Likely

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Average Rating:   5 out of 5

David Hancock at Brentford Day Nursery & Pre-school responded to this review on 24 Apr 2018:

Hi Gothy, thanks for taking the time to write such a positive review. It's great to know that your daughter is flourishing and developing new skills at the nursery, the team will be delighted to hear your feedback.
Thanks again.

I am very happy with the nursery. It is clean, bright and secure and the food is freshly cooked.
The staff is amazing. My daughter has trouble settling in, she still cries when I drop her, but they always manage to take care of her, keep her busy and put a smile on her face again. Even if it is difficult for me to leave her crying I am fully confident that she is in very good hands and that she will be ok quickly.
The only thing I would suggest is to fix the hole in the garden grass. I think not only the kids but also parents and staff could fall as it is right in the middle of the passage.
Otherwise, it's all good and I am happy to see that they organise new activities like Tennis courses, Yoga etc.
Well done Team Brentford!

How likely would you be to recommend Brentford Day Nursery & Pre-school? Extremely Likely

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Average Rating:   4.2 out of 5

David H, CEO at Brentford Day Nursery & Pre-school responded to this review on 09 Apr 2018:

Dear Sophie, I am delighted to read that you are so happy with the nursery. Separation anxiety is always a struggle (for children and parents) so we place great emphasis on helping all involved. The team will be thrilled to read your very kind comments.

PS - noted re the garden, it's a work in progress.

Thanks again.

My little one started at Brentford Day Nursery a few months ago and she is really enjoying it. All the staff are lovely, caring and friendly, making me feel that I made the right decision to send my daughter there.

How likely would you be to recommend Brentford Day Nursery & Pre-school? Extremely Likely

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Average Rating:   5 out of 5

David H, CEO at Brentford Day Nursery & Pre-school responded to this review on 09 Apr 2018:

Hi Daniela, thank you for taking the time to write a review - it's good to hear you remain confident that allowing us to care for your daughter was the right decision.
Thank you.

My daughter (20 months) has been going to Little Gardens since she was about 6 months old and every day we feel we have made the right decision. We’ve always had a good rapport with the staff, everyone always made sure that what we do at home is followed with my daughter as closely as possible and she has been loving her time there. Even when new challenges arise the staff overcome it quickly, everyone is always helpful and there’s a general feel-good factor to the whole atmosphere, always.

How likely would you be to recommend Brentford Day Nursery & Pre-school? Extremely Likely

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Average Rating:   4.7 out of 5

David H, CEO at Brentford Day Nursery & Pre-school responded to this review on 09 Apr 2018:

Hi Sophie, so pleased to read you remain happy with your decision to leave your daughter in our care. Our Educators spend a lot of time thinking about how they develop child learning from stuff they do when not at nursery, they find that quite exciting.
We love the "feel good factor" its quite energising and I am delighted you feel it too.
Thanks a lot for taking the time to write this review.

My daughter joined the nursery when she was 1 year old. Now she is 2.5 years old and has absorbed so many new concepts and things which only an inclusive, multi-cultural, caring and engaging educational community can offer. Learning is achieved through play, using day-to-day experiences and environments. Learning is also provided using different modes of learning, using pictures, props, music, toys, arts and crafts, books, and sports.
All staff are friendly, polite, caring, educated and approachable practitioners, who closely monitor each child's learning progress, paying close attention to each child, observing, recording and addressing their individual needs. They are open to discussion either face-to-face, email or phone. The management team are approachable, willing to listen to parents, focused on children’s progress and working collaboratively with parents. Here children eat together as the chef cooks amazing food. I can say that my daughter eats more varied foods at the nursery than at home.

How likely would you be to recommend Brentford Day Nursery & Pre-school? Extremely Likely

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Average Rating:   4.6 out of 5

David H, CEO at Brentford Day Nursery & Pre-school responded to this review on 09 Apr 2018:

Hi Andreea, your review has put a big smile on my face, thank you.
Comments such as this mean a great deal to our team of Educators - they work so hard and an endorsement like this helps them see what a difference their dedication can really make to a child and a family.
Being a father (and a grandpa also), I know how tricky it can be to encourage little people to eat - we spent a lot of time coming up with recipes that children would find tasty - but it only works if our in-house chef's get it right; so pleased to hear that our chef at Brentford is a big hit.
Again, thank you for the great feedback.

My son has been attending the nursery for over a year and a half and I am extremely happy with his progress. This is due to great members of staff and the way they have interacted with my son. It puts me at ease knowing my child is in a safe and caring environment and is being well taken care of. I appreciate how the staff take time to sit down with me and ask how I am doing. My son loves the activities, space and the staff. A happy child makes for a happy mummy.

How likely would you be to recommend Brentford Day Nursery & Pre-school? Extremely Likely

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Average Rating:   5 out of 5

David H, CEO at Brentford Day Nursery & Pre-school responded to this review on 09 Apr 2018:

Dear Cece, thank you for taking the time to provide us with such wonderful feedback. I am so proud of the team of Educators at Brentford - their commitment to helping children and parents get comfortable with nursery life is a real skill. Delighted to hear that you are a "Happy Mummy"!

As new parents, we had no experience with daycare. I've wanted a place that would be safe, educational and close to our home. We found, what we were looking for. Our son is being cared for by people that truly care about him and want to see him succeed in life. We appreciate all the staff they are very friendly and caring and not just watching him.
Thanks again.

How likely would you be to recommend Brentford Day Nursery & Pre-school? Likely

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Average Rating:   4 out of 5

David H, CEO at Brentford Day Nursery & Pre-school responded to this review on 13 Feb 2018:

Thank you for taking the time to write a review about our nursery. Our Early Years Educators are not just trained to care for children, it's what they do and almost part of their DNA and I am delighted to hear that you feel your son is benefiting from this.

Again, thank you so much for your kind words.

We dropped our son off 2 pm (his 4th day including his settling in days) I had to change his nappy as he had just done a poo but the manager of the nursery said she would change it for me as it's part of the settling in.
At 5 pm I was told they didn't change his nappy.
I picked up my son and he absolutely stank. I ran to the changing room and the manager was there. I opened his nappy in front of her and asked why he wasn't changed and how could they leave him for 3hrs in his poo!
She said sorry she had forgotten. My sons nappy was full to the top with a massive poo.
I asked how often they checked nappies and they said 3hourly.
How could the nursery nurse not have smelt my son, clearly something's not right as there were only 4 other babies/toddlers in that room?
I'm not even going to go into more detail of what happened but I feel I should let other parents know what we discovered in the first week of leaving our son here.
Also, the entrance gate was wide open another day and the manager said a parent must not have closed it.

How likely would you be to recommend Brentford Day Nursery & Pre-school? Extremely Unlikely

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Average Rating:   2 out of 5

David H, CEO at Brentford Day Nursery & Pre-school responded to this review on 15 Aug 2017:

Dear Bhavna,

Although we have talked about this and exchanged emails I wanted to respond directly to your comments.
I am embarrassed that this was your very short experience at the nursery; my team and I strive for uncompromising high quality and it appears that we fell short of that on this occasion - I am deeply sorry.

As I said when we spoke, the matter has been investigated and appropriate action was taken. Additionally, we have taken steps to bolster our team and now have a well-experienced management team in place along with some very high quality teachers.

Again, I am very sorry for your experience, it is certainly not typical of life in a Little Garden Day nursery, as many of our previous reviewers have reported.
I would like to invite you back to the nursery to meet the new team and I am confident your experience would be entirely different.

Nice bright and airy space with plenty of room for the kids. Well set-up and in general the kids seem content and the staff seem to be able to handle all ages without any problem. Real made-from-scratch food is a plus - no junk, ever. Flexible when needed which is a huge plus.

How likely would you be to recommend Brentford Day Nursery & Pre-school? Extremely Likely

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Average Rating:   4.3 out of 5

My Little One is two years old and had no previous experience going to daycare/nursery. She quickly adapted to the friendly environment, the airy rooms and garden space. The patience of children and staff helped my Little One settling in nicely and she's never refused of going to Little Garden in the morning.

How likely would you be to recommend Brentford Day Nursery & Pre-school? Likely

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Average Rating:   4.1 out of 5

David H, CEO at Brentford Day Nursery & Pre-school responded to this review on 21 Mar 2017:

Thank you so much for taking the time to write a review. We know how anxious children (and parents) can be when settling into nursery, I am happy to hear that your daughter has handled this well.
Thanks again.

Amazing nursery, we have been at this nursery nearly a year now and my daughter loves it. The staff are remarkable. The management is outstanding. I would recommend this nursery to anyone that wanted their child to be in a fun, caring and loving environment. The activities they do are great, my daughter comes home absolutely knackered as she is stimulated all day.

How likely would you be to recommend Brentford Day Nursery & Pre-school? Extremely Likely

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Average Rating:   5 out of 5

David H, CEO at Brentford Day Nursery & Pre-school responded to this review on 15 Mar 2017:

Dear Samantha, thanks for such a glowing review. So chuffed to hear your daughter has such a good time at nursery and equally delighted to know the team are delivering great learning activities.

What a lovely nursery the staff are all kind friendly and caring the children seem very happy with lots of activities and equipment. The refurbished nursery is just so lovely clean spacious and bright and lots of space and room for the children. The staff are lovely and make you and your child feel relaxed and loved. So happy with my decision to send my daughter here.

How likely would you be to recommend Brentford Day Nursery & Pre-school? Extremely Likely

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Average Rating:   5 out of 5

David H, CEO at Brentford Day Nursery & Pre-school responded to this review on 10 Mar 2017:

Dear Faye, thank you for the very positive feedback - our manager and team of practitioners will be delighted to know how you feel.

It's a wonderful nursery. Our daughter first joined in January 2017, just after the school had undergone its refurb. The staff are always excited and full of energy. When I've had questions or concerns (as any parent would when leaving their daughter alone for the first time!) they were quick to give me informed responses and to listen and take on board any requests that we had so that we knew our daughter was getting the care that we wanted her to have. I can't speak for other nurseries, however, this nursery definitely supports an individual approach to each child and we're very happy with the way she is cared for.

How likely would you be to recommend Brentford Day Nursery & Pre-school? Extremely Likely

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Average Rating:   4.8 out of 5

David H, CEO at Brentford Day Nursery & Pre-school responded to this review on 08 Mar 2017:

Dear Benedict, thank you for taking the time out to write this review.
It's wonderful to hear that your daughter has adapted so well to nursery life - our team really do enjoy caring for children (it's not just a job) and I'm glad this shows.
Again, many thanks for the review.

My daughter has been attending the nursery for a year now and has grown in character and confidence immensely. The support and guidance the staff have given her has been excellent.
The recent refurbishment of the nursery has added an extra vibrancy and colour to the surroundings, whilst maintaining a calm and welcoming atmosphere.
I can leave my child at the nursery knowing she will be well looked after and well fed (from the many options of meals available) giving me peace of mind.
Thank you very much to all the staff.

How likely would you be to recommend Brentford Day Nursery & Pre-school? Extremely Likely

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Average Rating:   5 out of 5

David H, CEO at Brentford Day Nursery & Pre-school responded to this review on 01 Mar 2017:

Thank you very much for taking the time to write this review. We are very grateful for your kind feedback. It's delightful to know that your daughter has flourished so well over the last year. Very pleased to hear our food gets the thumbs as well, we spent quite some time working to ensure our menu is as healthy and tasty as possible.
Thanks again.

We are so pleased we chose to send our daughter to this wonderful nursery. She has really thrived in the pre-school and seems positive with the thought of going to school, thanks to the support and encouragement she has received from the wonderful staff. The introduction of a uniform has helped also.
She is very excited to attend nursery as soon as she wakes and loves the routine there. She is learning through play and developing her concentration which is again thanks to the nurturing environment.
The staff and management are very engaging with parents and children. I feel at ease going about my working day, knowing the excellent hands she is in. The meals served here are also nutritious and aid broadening the children's palettes, which has helped our little one immensely.
Keep up the great work!

How likely would you be to recommend Brentford Day Nursery & Pre-school? Extremely Likely

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Average Rating:   5 out of 5

David H, CEO at Brentford Day Nursery & Pre-school responded to this review on 27 Feb 2017:

Thank you so much for taking the time to write such a positive review. It's great to hear that your daughter loves coming to nursery so much.
I am very proud of our team of practitioners, they really do love their jobs and this shows in how they engage with the children.
Thanks again.

My daughter is very happy when she attends the nursery which is a good sign.
Great staff keep you updated with the progress of your child. Always friendly and the place kept really clean.
Will recommend to other parents.

How likely would you be to recommend Brentford Day Nursery & Pre-school? Extremely Likely

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Average Rating:   4.6 out of 5

David H, CEO at Brentford Day Nursery & Pre-school responded to this review on 27 Feb 2017:

Thanks for giving us this very kind review. Delighted to hear how happy your daughter is here at the nursery.

My daughter has been attending for almost 1 year. She loves it and I believe that's the best indicator that she's safe, cared for and entertained properly.
I wouldn't let her spend her day (from 8 am to 6 pm) at a place I don't trust or have doubts about, they are great.
After the renewal it just got better, now that they have the right structure they can do even more, with such a solid background and knowledge, the new manager always makes sure that all the staff attend to training, execute the policies and work the right way. I can say, as a customer I'm extremely satisfied with the feedback, attention that my family and I receive and also for the "service" that we're paying for.

My daughter is learning a lot through a fun, simple and natural way, it's clear how much she built up in her character, behaviour and knowledge throughout the activities and tools that she was offered.
The only thing I can say to all those amazing women that dedicate themselves and always give their best every day is, thank you.

How likely would you be to recommend Brentford Day Nursery & Pre-school? Extremely Likely

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Average Rating:   4.9 out of 5

David Hancock, CEO at Brentford Day Nursery & Pre-school responded to this review on 23 Feb 2017:

Many thanks for taking the time to give feedback on our nursery; I am delighted that your daughter is enjoying her time with us and equally delighted that this allows you to happily get on with your day.

My daughter has been at the Brentford Day Nursery for over a month now and so far we have had a very good experience. When she first started she wasn't too keen on the idea of spending a day away from parents as up to this point she'd spend all her time at home.
However, the nursery had a really good settling in procedure. My daughter, however, required some additional attention from the staff in order to make her feel comfortable.
I was pleased to find out that the staff at the nursery were happy to make that additional effort and now she can't wait to spend her days at the nursery. We have found that the staff are caring, responsible and passionate about what they do.
Overall, I and more importantly, my daughter are very happy with our experience so far and would recommend this nursery to our friends and family.

How likely would you be to recommend Brentford Day Nursery & Pre-school? Likely

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Average Rating:   4.2 out of 5

David Hancock, CEO at Brentford Day Nursery & Pre-school responded to this review on 20 Feb 2017:

We are very grateful that you spent the time to post this review, thank you so much. It's great to hear that your daughter is happy here at the nursery.

Our son has been going to this nursery full time for just over two years now and overall we are very pleased with it. The current manager and deputy manager are excellent and have definitely gone the extra mile on occasions. Our son is always happy going to the nursery, is encouraged through many different types of activities, including occasional external trips. He interacts well with and enjoys being with the other children and staff. He has learnt good manners and eats well. The nursery building itself has benefited recently from a refurbishment and is light and welcoming. Overall we would recommend this nursery to others.

How likely would you be to recommend Brentford Day Nursery & Pre-school? Extremely Likely

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Average Rating:   4.5 out of 5

David Hancock, CEO at Brentford Day Nursery & Pre-school responded to this review on 17 Feb 2017:

Thank you for your kind review. We are delighted that you (and your child) have been so happy with what we do.

We have got 2 kids, one of them has attended Brentford Day Nursery & Pre-school full time for about 3 years before she was diagnosed as Autistic and offered a place in a specialist nursery for SEN. The nursery has helped to identify my daughter's special needs and helped us get a specialist nursery place and was very supportive especially the deputy Manager who was the SEN-CO. She has been extremely helpful, supportive and trustworthy.

During 2016, the nursery service and management quality was in some way up and down. However, since the new manager has been appointed and the deputy manager back from maternity leave, and the nursery gets refurbished, I would say the nursery service and management quality has been great.

The new Manager is such a kind and trustworthy lady who can understand kids needs and meet them.

Our Kid has been attending Brentford Day Nursery & Pre-school for 3 years now and he loves the nursery

All staff and the chef have been nice and helpful.

How likely would you be to recommend Brentford Day Nursery & Pre-school? Extremely Likely

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Average Rating:   4.7 out of 5

David Hancock, CEO at Brentford Day Nursery & Pre-school responded to this review on 13 Feb 2017:

Thank you for your very kind review - we love caring for children and feel so happy when a parent takes the time to tell the world.

I want to give a big thank you to Brentford Nursery that is based in Brentford. My son who is nearly 2 and 1/2 years old. Myself and my husband decided that my son would go there due to the fact we were so impressed with the nursery and the standard of care. The manageress is so nice, polite and helpful, she is always there welcoming my son on his way in. This leaves a great impression on the whole staff, who are very approachable and helpful along with the most important factor - being caring and giving our child a great start in their education. The nursery itself is a beautiful building that is fully equipped for what the kids need, in both educational materials and all the safety aspects. My son improves his eating appetite, communication and language, things I couldn't have achieved by doing it myself at home. My son comes home after having not only learnt new things but he has also had fun being there. I cannot recommend Brentford Nursery enough. A big thank you to the management.

How likely would you be to recommend Brentford Day Nursery & Pre-school? Extremely Likely

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Average Rating:   5 out of 5

David Hancock, CEO at Brentford Day Nursery & Pre-school responded to this review on 03 Jan 2017:

Thank you for your very kind review - it is a pleasure caring for your child.

I am very pleased with this nursery, being a first-time mum returning to work I was very nervous about where to put my daughter (10months). After visiting a few nurseries I decided to place her in this one. I found the new manager very welcoming and friendly. Staff are very organised and know what they're talking about. I like the activities they do with my daughter when I go to collect her they tell me what she's doing new, show me photos of her progression and so on.
Very clean and food cooked fresh daily, I like the personal touch they have when I'm at work if I want to know how my daughter is, I can just text the manager and she will reply with an update, which keeps my mind at ease.

How likely would you be to recommend Brentford Day Nursery & Pre-school? Extremely Likely

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Average Rating:   4.8 out of 5

David Hancock, CEO at Brentford Day Nursery & Pre-school responded to this review on 04 Jan 2017:

Thank you for your review. We are delighted you chose us to care for your daughter.

My child has been attending the nursery for 2 years and in that time I have seen several managers come and go. What I find upsetting is how this affects the children and how senior management or head office don't seem to do anything about it or even try and explain to parents what's been happening and what they intend to do. There's been a refurbishment a few weeks ago and new staff have come on board, but that doesn't change the fact that the nursery has taken a turn for the worse and I have had to take my child out. As a concerned parent, I find HO & senior management a real cause for concern. There haven't been many efforts to try and build a relationship with the parents. Recently staff have left without the children or parents acknowledgement, so we didn't have a chance to say goodbye or thank them for their support. If it wasn't for the wonderful and supportive care staff who have been really great with the care of my child, we would have left long ago. Very disappointing.

How likely would you be to recommend Brentford Day Nursery & Pre-school? Extremely Unlikely

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Average Rating:   2.6 out of 5

David Hancock, Owner at Brentford Day Nursery & Pre-school responded to this review on 03 Jan 2017:

It's a shame you have left such an unfair and inaccurate review. Despite our efforts to deal with your concerns, all of which are unfounded, you deliberately set out to create problems out of nothing. I am sorry it didn't work out for you, but I think you'll find most nurseries will take the reasonable step and ask you to pay extra when you constantly arrive up to 30 mins late in the evening to collect your child.

The new management is very rude, I am very disappointed now and am going to move my little one from there.
Before the staff was very friendly and my son was in a very good relationship with his key worker. Now it is just terrible. The new management got rid of the professional staff.
Please do not take your children there. Do not trust them.

How likely would you be to recommend Brentford Day Nursery & Pre-school? Extremely Unlikely

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Average Rating:   1.8 out of 5

This was such a wonderful nursery before with great staff. It has since been taken over and is terrible. In my own experience, they are only concerned with money and how to best make more money. I had a dispute with Head Office and it was such a stressful time for me and the staff at the head office were unsympathetic, rude and just not interested. Such a shame as my experience with them was of a lovely friendly nursery. Now though please be aware of staff at Head Office, extremely rude staff. I do not think they have good practice in dealing with parents, and as such, there are other delightful nurseries who have respect and understanding of parents and children.

How likely would you be to recommend Brentford Day Nursery & Pre-school? Extremely Unlikely

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Average Rating:   2.4 out of 5

My baby attends the nursery full time and we trust the staff with our precious daughter.
The nursery is very supportive with my daughters routine and development. We get all excited to hear all about her day, what she explored and learned.

How likely would you be to recommend Brentford Day Nursery & Pre-school? Extremely Likely

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Average Rating:   4.4 out of 5

My daughter has been at Bringing up Baby for five months and has developed great relationships with her key worker (who really helped her to settle in) and also the members of the staff team and other children. There has been a period of seemingly high staff turnover including the management but that seems to have settled down now. The team have put a lot of effort into reorganising the space and updating the resources. The nursery has a positive and warm environment in which the children have the opportunity to learn through play. The effort that went into preparing the Easter activities - egg hunt, bonnet and little show was really appreciative and the children loved it. I'm looking forward to later in the year when the nursery has committed to providing dedicated space for pre-school separate from the toddlers.

How likely would you be to recommend Brentford Day Nursery & Pre-school? Likely

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Average Rating:   4 out of 5

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