Bright Horizons Bexleyheath Day Nursery and Preschool

24 Brampton Road, Bexleyheath DA7 4HD

Bright Horizons Bexleyheath Day Nursery and Pre-school, provides high-quality childcare and education for babies from three months up to children aged five.

With its own 'Ready for School' programme in place, children thrive in their play and learning at this warm and friendly nursery setting.

Group: Bright Horizons Family Solutions

Person in charge: Jenny Harris (Nursery Manager)

Local Authority / Social Services: London Borough of Bexley Council

Number of Staff: 48

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 92

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0800-1800

When Closed: Bank Holidays

Overview

The Review Score of 9.4 (maximum of 10) for Bright Horizons Bexleyheath Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 29 Reviews over all time. This Average Rating is also the rating value for Bright Horizons Bexleyheath Day Nursery and Preschool in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.469 for Bright Horizons Bexleyheath Day Nursery and Preschool is calculated as follows: ( (184 Excellents x 5) + (137 Goods x 4) + (21 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 343 Ratings = 4.469

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.924 Points relating to the number of positive Reviews for Bright Horizons Bexleyheath Day Nursery and Preschool is based on 17 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 18.4 positive Reviews (92 registered maximum number of service users ÷ 5). 17 Reviews ÷ 18.4 Target = 0.924

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.4 Bright Horizons Bexleyheath Day Nursery and Preschool has a Review Score of 9.4 (9.393)

Average Ratings

  • Excellent
    14
  • Good
    15
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Bright Horizons Bexleyheath Day Nursery and Preschool?

  • Extremely LIKELY
    22
  • Likely
    6
  • Don't know
    0
  • Neither Unlikely or Likely
    1
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Bright Horizons Bexleyheath Day Nursery and Preschool

  • Mother of Child
    21
  • Father of Child
    8

Having had my son pass through Bright Horizons Bexleyheath, I had no reservations putting my daughter through this establishment.
The overall quality of the nursery is that of a high standard and all staff (especially in preschool) are very engaging and actually demonstrate a passion for their jobs.
They take time to study and know each child and are able to give an honest and personal feedback of each child when requested.
Management staff are equally responsible and always provided regular communication and updates as required.

How likely would you be to recommend Bright Horizons Bexleyheath Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.3 out of 5

My daughter looks forward every week to go into preschool and do all the activities of the day. She always goes in happy and comes out having had a good day. She has a great relationship with all the staff who know all the kids by name and the level of trust with them is high from a parent perspective as you are always told plenty about their day. Overall a great nursery, with brilliant staff, that my daughter looks forward to going to every week.

How likely would you be to recommend Bright Horizons Bexleyheath Day Nursery and Preschool? Likely

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Average Rating:   4 out of 5

My daughter struggled the first few weeks but the staff at the nursery were extremely helpful at helping her to settle in. I've seen a tremendous difference in my daughter at home and nursery with her speech etc. She feels comfortable to go to any of the staff and really enjoys teddies.

How likely would you be to recommend Bright Horizons Bexleyheath Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.7 out of 5

We are pleased with the overall progress our daughter makes at the nursery. She really enjoys the environment and can't wait to go there each day to see her friends. Would definitely recommend.

How likely would you be to recommend Bright Horizons Bexleyheath Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.3 out of 5

There is a clear focus on learning which is evident in my child's development. I have also observed a caring environment in my interaction with staff members. Teachers show a keen interest in the uniqueness and needs of each child. Safeguarding is a big part of the nursery's policies, I am satisfied with the measures in place to ensure our children's well-being and safety at all times. The nursery has a focus on quality which is demonstrated by recent and on-going refurbishments which to date is of a high standard. The nursery has lived up to our expectations in providing excellent care for our child.

How likely would you be to recommend Bright Horizons Bexleyheath Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.3 out of 5

The staff and nursery as a whole are very welcoming and I am happy with how my daughter is getting on here, she seems very happy.

How likely would you be to recommend Bright Horizons Bexleyheath Day Nursery and Preschool? Likely

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Average Rating:   4 out of 5

Since my son has attended this nursery he has developed so much and learnt many new skills. The staff have always been exceptional and friendly.

How likely would you be to recommend Bright Horizons Bexleyheath Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

The staff are so caring and always happy when meeting and greeting parents. My son loves going to nursery and always has a day packed with fun activities - he has excelled so much!

How likely would you be to recommend Bright Horizons Bexleyheath Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.8 out of 5

Our 2 yr old settled in very well in the nursery. The staff are caring and he enjoys his time there.

How likely would you be to recommend Bright Horizons Bexleyheath Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.7 out of 5

Both my daughter and son have come to Bright Horizons Bexleyheath Day Nursery and Preschool and enjoyed their time here. Both have learned skills socially and mentally and have become highly independent. My son, who still attends, is very happy and gets on with his key carer. He describes her as very funny and caring. This to me as a parent makes it a lot easier to leave him in the care of nursery.

How likely would you be to recommend Bright Horizons Bexleyheath Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.6 out of 5

The teachers are very good and engaging with my children. I'm well pleased with their progress.

How likely would you be to recommend Bright Horizons Bexleyheath Day Nursery and Preschool? Likely

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Average Rating:   3.6 out of 5

The staff in the pre-school room take a real interest in my child's development. He is extremely happy at Bright Horizons Bexleyheath Day Nursery and Preschool and he's grown in confidence over the past 16 months. He is learning to write his name and can recognise letters and numbers. He can count to 100 and knows the days of the week and the months of the year. The members of staff change quite a lot but the changes don't seem to affect the children.

How likely would you be to recommend Bright Horizons Bexleyheath Day Nursery and Preschool? Likely

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Average Rating:   4.3 out of 5

My son is more than happy to attend the nursery. Every morning he literally jumps out of bed ready to go to see his friends and teachers. My son's feedback says how valuable the nursery is and how happy we are as parents. We are welcome to ask for advice and can check our son's improvement. We have never had any problems with staff or children. Our child loves everyone especially his friend and teacher. We are happy to be part of the nursery.

How likely would you be to recommend Bright Horizons Bexleyheath Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.3 out of 5

It really is a great nursery. The staff are super nice - our child really gets along well with all his teachers. We appreciate the way they have a calm approach to handling children.

How likely would you be to recommend Bright Horizons Bexleyheath Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.8 out of 5

The learning activities are very nice and cover all aspects of children's development and learning while they do not stop playing and most importantly, they find it fun! The staff always encourage good behaviour and sharing.

How likely would you be to recommend Bright Horizons Bexleyheath Day Nursery and Preschool? Likely

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Average Rating:   4.2 out of 5

The boy learned letters and numbers. We appreciated the good care by some staff. However, more attention needed for cleaning after using the potty.

How likely would you be to recommend Bright Horizons Bexleyheath Day Nursery and Preschool? Neither Unlikely or Likely

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Average Rating:   4.1 out of 5

katherine o'brien at Bright Horizons Bexleyheath Day Nursery and Preschool responded to this review on 17 Apr 2018:

Thank you for your feedback. I will feed your concerns back to the Nursery Manager. Please do feel you can go into the nursery and discuss your concerns openly with your key worker.

Kind Regards
Katherine

My second daughter has recently joined this nursery. It is lovely to know that she will be going somewhere that her sister enjoys so much. The staff are all very welcoming and supportive of both my girls’ needs. My eldest daughter is currently in pre-school and is ALWAYS happy when we go and collect her. She is always singing new songs she has learnt or telling me stories about the various activities she has done that day. She has made many friends since starting Teddies and she obviously thinks a lot of the staff, this is most evident when she insists on running into the office and cuddling everybody before she leaves! I found leaving my second daughter at nursery easier than my first as I am confident she is in good hands and will thrive in the lovely surroundings.

How likely would you be to recommend Bright Horizons Bexleyheath Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.8 out of 5

We now have 2 children at Teddies, our eldest just going into pre-school and our youngest in a toddler room.

Teddies has felt very established from the start, a big old house that is divided into great spaces for the children and a huge garden for them to explore out the back.

Our youngest started recently and we have seen a noticeable step up in the nursery in general since our eldest began.

They have implemented recent changes which are reflective of what a nursery should be doing, identifying what the parent's needs are before issues arise.

The staff have always been friendly and warm, and the current management team proactive and approachable.

There are only positives to be said about the nursery, including planned refurb works to the rooms, to make them more modern after you can see plenty of children have enjoyed destroying them over the years.

Well done team!

How likely would you be to recommend Bright Horizons Bexleyheath Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.6 out of 5

My family have been using Teddies for years now, the oldest now being 14. I am confident that my son is getting the proper care he needs and learning through play. My son loves going to nursery and often talks about friends and what he has been playing at when he is back at home.
Like all mothers, I was really concerned leaving my son with people that I didn't know, but the staff at teddies made this a really easy transition for both myself and my son. I will defiantly be sending my younger son there next year!
I think the fact that 13 years after we sent my niece to teddies I am still choosing teddies as the best nursery to send my son to speaks for itself... And there is still a number staff there that looked after her too!

How likely would you be to recommend Bright Horizons Bexleyheath Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.3 out of 5

I have two children attending full time at Teddies Nurseries Bexleyheath who love going there. It has a good reputation and is close to the train station which is very convenient for working parents.

I would recommend the nursery to friends.

How likely would you be to recommend Bright Horizons Bexleyheath Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.2 out of 5

The staffs are very friendly and dedicated. The care, needs and welfare of the children and their parents are sort after by staff and management ensuring a high standard are met . My sons loves going into the nursery.

How likely would you be to recommend Bright Horizons Bexleyheath Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.8 out of 5

I'm very happy with our nursery in general, we can see many positive changes in our daughter's behaviour, we can see she's been singing songs as she is constantly singing alphabet at home recently (she is 18 months old). She enjoys crafty sessions, become more open to others and very interested in other children, since attending nursery. Carers are very accommodative and easy to talk to if necessary, however, this doesn't happen very often. My daughter loves going in there and I can see how much attached she became with some carers.

How likely would you be to recommend Bright Horizons Bexleyheath Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.3 out of 5

Teddies nursery Bexleyheath has been brilliant, very accommodating to both parent and child, my daughter is coming on in leaps and bounds from attending 2 days a week.

I couldn't be more positive about this wonderful nursery and all of the staff!

How likely would you be to recommend Bright Horizons Bexleyheath Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.9 out of 5

My older son attended Teddies and I marvel at his development while at Teddies. His speech and concentration were a concern for us before he started and we worried he would struggle a bit but when we met his teachers and they told us of the steps they would take to improving his learning and speech abilities we were left assured.
For his age, I am well pleased with his development and all kudos to the staff at Teddies.
As a result, we have enrolled his younger brother into Teddies too.

How likely would you be to recommend Bright Horizons Bexleyheath Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.2 out of 5

Lovely staff- our son loves his key worker and other staff. He has always felt loved and happy here!

How likely would you be to recommend Bright Horizons Bexleyheath Day Nursery and Preschool? Likely

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Average Rating:   5 out of 5

It's been a very nice and lovely experience for my son. The three years he spent here has been worth it and he has learnt the first stage of his early years in a very good and comfortable environment and we couldn't have asked for anything better.

How likely would you be to recommend Bright Horizons Bexleyheath Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.4 out of 5

Excellent childcare service, could not fault the nursery have been very happy with staff and management. Would highly recommend.

How likely would you be to recommend Bright Horizons Bexleyheath Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.7 out of 5

Teddies nursery is very good, my child comes home happy, cared for and has enjoyed the day. All the needs of my child is met at all times. My child's key worker is fantastic and supportive.

How likely would you be to recommend Bright Horizons Bexleyheath Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.5 out of 5

The entire team are outstanding. Everyone is always ready to help and happy. The staff in the office are phenomenal. They are always willing to help and assist in any matters of my children's well being. Teddies team is an absolute blessing.

How likely would you be to recommend Bright Horizons Bexleyheath Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.9 out of 5

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Staff Profiles

Jenny

Jenny Harris

Job Title: Senior Nursery Manager

Joined: 2018

Description:

I have worked at Bright Horizons for 16 years, starting as a Nursery nurse. I have managed nurseries for 8 years and enjoyed 2 years in the role of Regional manager. I have many fond memories working with some amazing staff and families, privileged to watch children play, learn and develop. Out of nursery I enjoy an active time with my 3 children, ages 7, 9 and 12 all who have enjoyed their own experiences in Bright Horizons settings’.

Gemma

Gemma Ford

Job Title: Deputy Manager

Joined: 2018

Description:

Hi, my name is Gemma Ford.

I have been a part of Bright Horizons since May 2008.
I started my journey as a part time worker at Teddies Greenwich Day Nursery and Preschool and since then I have progressed and worked from Senior Nursery Nurse to Room Leader and Third in Charge.
I started my deputy role at Teddies and in December 2016 I took on the new challenge of starting up and opening a brand new nursery, Greenwich Day Nursery and Preschool.

I am excited to become a part of the Bexleyheath Bright Horizons team and look forward to maintaining an outstanding nursery setting to help care, nurture and educate the children within our care.