Bright Horizons West Dulwich Day Nursery and Preschool

226c Gipsy Road, London SE27 9RB
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9.9 67 Reviews
  • Bright Horizons West Dulwich Day Nursery and Preschool, London
West Dulwich Day Nursery and Preschool provides exceptional childcare for children aged 3 months to 5 years in a grand, home from home environment located in West Dulwich.

There is a range of exciting extra-curricular activities including French classes, Boogie Mites and myHappymind programmes, in addition to a 'Growing Enhancement' and 'Ready for School' programme unique to Bright Horizons.

The nursery uses the EYFS alongside beautifully resourced learning rooms and outdoor spaces to inspire and educate children at every stage.

The nursery was rated 'Good' by Ofsted in March 2018.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Peggy (Nursery Manager)

Number of Childcare Staff

  • 32

Total Places for Children

  • 76

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00

When Closed

  • Bank Holidays & Christmas

Bright Horizons West Dulwich Day Nursery and Preschool Reviews (67)

9.9

Bright Horizons West Dulwich Day Nursery and Preschool has a Review Score of 9.9 (9.860) out of 10, based on 18 reviews in the last 2 years.
Over all time Bright Horizons West Dulwich Day Nursery and Preschool has 67 reviews.

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Total of 67, showing 41-60
Review from Darlyene W (Mother of Child) published on 20 April 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our daughter has enjoyed her time at Bright Horizons. We have seen much improvement in her confidence, speech and communication skills. We are happy with her progress. The staff and management are great. I have no hesitation in recommending Bright Horizons to friends and family. We also like the family
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Review from Z B (Mother of Child) published on 1 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The nursery director and the team are always brilliant and very helpful. My little girl is very happy and settled at Bright Horizons and has enjoyed it even more since moving up a class. The staff are very good at staying in touch and updating me which is great as we don’t get that drop-off or pick
up interaction at the moment. They have been great at communicating through the pandemic and keeping everyone fully updated.
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Review from Kathryn J (Mother of Child) published on 23 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Bright Horizons West Dulwich is such a warm and welcoming place. My boys (3 and 1) love it here and are always happy at drop-off and pick-up. The staff are amazing and communicative and their arrangements for Covid-19 have worked so well. It's a lovely place.
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Review from N S (Mother of Child) published on 19 November 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall very happy with Bright Horizons, staff are friendly and have been managing with Covid restrictions very well. It has been difficult not being able to go into the nursery and sometimes I feel communication could be improved, returning phone calls and emails etc. Bright Horizons have been very
supportive of my daughter changing rooms and also throughout potty training.
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Review from K N (Mother of Child) published on 10 November 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband and I couldn't be happier with the care our youngest daughter receives at Bright Horizons West Dulwich and the care our eldest did before she recently left to start school. The staff warm, management professional and facilities great. Our only constructive criticism would be, now that parents
can not go into the nursery we aren't having as much communication with ket workers.
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Review from Gabriela R (Mother of Child) published on 9 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My two year old has been attending Bright Horizons West Dulwich over a year now. I would highly recommend this nursery in specific. My child loves attending her set days each week. It is a pleasure to see your child growing in a safe environment especially during this Pandemic under the supervision
of a professional team of the nursery. She is well attended in the nursery and from her daily worksheet, I can track if she ate well, slept, the games she played and activities they did. The place is well organised and nicely run.
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Review from Niamh B (Mother of Child) published on 4 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been attending West Dulwich day nursery for two and a half years and I've watched him grow into a beautiful, caring, fun-loving and confident boy. He wakes up excited to go to nursery which is just the peace of mind you want as a working parent. The programmes are amazing and the staff are
all very friendly and caring. The nursery management have been working tirelessly throughout the pandemic to ensure parents and children feel safe and secure. My two suggestions for improvement to the wider organisation would be; 1) to move away from a paper-based reporting system for environmental purposes 2) strengthen the outdoor programme e.g. more trips to the park/nature (in a post-Covid world!) Would definitely recommend this nursery.
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Review from Maria G (Mother of Child) published on 3 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bright Horizons West Dulwich Day Nursery and Preschool is an excellent nursery. Our daughter has been in the nursery since she was 9 months and she's almost three years now so we have been in all the rooms now. All the staff and teachers are very professional, they really care for our children's wellbeing,
happiness and development. They gave us a lot of support during the lockdown and have been very careful since they opened. Our daughter loves her nursery!
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Review from Beatrice (Mother of Child) published on 3 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very pleased with my child's development. The management and the staff are really caring and they notify me of anything to do with my child. I have regular calls to check on how my child is. My child is very happy at the nursery and I am happy with the nursery.
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Review from Nicola F (Mother of Child) published on 3 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at the West Dulwich branch are fantastic. They are so warm and welcoming. My daughter has been going for 3 years and loves it there. She feels safe, happy and loved. Her key workers have been very engaged and have always given me detailed feedback about how my daughter is getting on. One member
of staff in particular, is wonderful - she is so enthusiastic about her job and the children. My daughter adores her and so do I. Sadly, due to Covid, we aren’t able to see many of the staff anymore. However, thanks to the nursery managers, I always feel connected to what is going on. They have risen to each challenge thrown their way and always greet the parents with a positive attitude and a smile on their face. The manager is brilliant. She knows exactly what is going on with each child and takes the time to visit the rooms throughout the day. She can never do enough to help. I can’t recommend it enough. Thank you to everyone for all of their hard work; especially during these difficult times.
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Review from Harriet C (Mother of Child) published on 29 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was very nervous about sending my 9-month-old baby to start nursery in the midst of a global pandemic, but the staff at Bright Horizons were fantastic! We had a different settling in day than what is normally done due to Covid restrictions, but the staff kept me informed throughout her time as we
waited eagerly at a local coffee house to hear how she was getting on. She was so happy and we knew the school would be a great fit for her. Since starting she has learnt to crawl, she is eating a variety of foods and enjoys nursery rhymes and is a very happy little lady. I can only thank the staff for always being at the other end of the phone, for when I would give a worried call to check on her during the day and for providing feedback every day as to what she had learnt any important details I needed to know. Communication has been great and the staff have been brilliant. Would highly recommend.
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Review from Steven R (Father of Child) published on 20 February 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
At years 0 -3 kids should really be playing and having fun, but they also prepared her well for school with counting, the alphabet, writing mechanics, potty training, and so much more. We found Bright Horizons to be a very healthy, happy, and safe environment for our daughter. The staff were wonderful
and very accommodating for half days, late arrivals, etc... Our daughter really enjoyed going to this nursery and made friends.


Negatives:
- They really don't have a large outdoor space. I wish there was a park a bit closer so the kids could get more outside time.
- They still do all their bookkeeping/ management by paper and pen. It would be nice to have an app/ website where I could see the activities they do, food menus, and status updates with photos. I know a lot of other nurseries already have this.


I highly recommend this nursery for working parents who need dayminders 8am to 6pm, 5 days a week. Thank you to the staff for all the love and care you've given our daughter.

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Review from Selase C (Mother of Child) published on 17 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff in the baby room are very lovely with very good people skills. My son seems to love it at Bright Horizons West Dulwich Day Nursery and Preschool, its a shame he has to move as we are relocating.


I think this nursery has some very good and pleasant people working here!

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Review from Terreika C (Mother of Child) published on 29 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have had such a great and positive experience at the nursery. Initially, I had a lot of anxiety as I have never left my son with anyone else apart from my family. However, the welcoming atmosphere at the nursery enhance my trust and I feel safe knowing that from the first time onwards, the approach
has been great. My son has now become more confident and has developed his communication skills. He always looks happy and looks forward to attending nursery.
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Review from Natasha M (Mother of Child) published on 10 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
As most parents probably are I was very anxious about leaving my son in childcare for the first time. I visited a number of nurseries, however, Bright Horizons West Dulwich stood out from the rest. From the day I visited the nursery to my son's 1st day, everyone has been warm and friendly. I find the
staff willing to listen and very attentive to the child's wants and needs. I've never had any concerns about leaving my child in their care. The structure and routines are of a high standard. Staff are friendly and approachable.
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Review from Suzanne T (Mother of Child) published on 9 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
. Friendly and caring staff.
. Stimulating activities suitable for age.
. Great outside space.
. Good communication.
. Good and varied food and drink.
. Good safeguarding of the children.
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Review from Caroline O (Mother of Child) published on 7 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Prior to our daughter starting nursery we used a childminder. Both myself and my husband were extremely dissatisfied with them and moved our daughter to Bright Horizons. The change we saw in our daughter was astonishing. She is absolutely thriving and she clearly absolutely adores the staff. We
love getting her daily reports and hearing all about the fun she's had, the gorgeous meals she's served and all the progress she's making with communication and spatial ability. On top of this, I have a hearing loss and the key workers ensure that they speak clearly for me so I have full access to my daughter's daily adventures.
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Review from James M (Father of Child) published on 7 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our son has attended the nursery for about a year and a half and we have been very happy with how he has developed. The nursery staff are lovely and very friendly. The children are fed very well too.
The facilities and activities are appropriate for their age.
Overall, we have been very happy and
would highly recommend the nursery to anyone.
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Review from C R (Mother of Child) published on 7 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great nursery. Lots of activities and stimulation. Lovely staff, very attentive to the babies needs. Also professional approach, I am confident the babies are well looked after.
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Review from Rebecca Z (Mother of Child) published on 20 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My son started in February and he is very happy and enjoys his time with the staff. He does not cry or is unhappy.
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Current Review Score: 9.9 (9.860)

Overview of Review Score

The Review Score of 9.9 (9.860) out of 10 for Bright Horizons West Dulwich Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.860 for Bright Horizons West Dulwich Day Nursery and Preschool is calculated as follows: ( (187 Excellents x 5) + (26 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 215 Ratings = 4.86
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bright Horizons West Dulwich Day Nursery and Preschool is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 number of registered child places is 15.2, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (2)

Peggy

Peggy

Job Title: Nursery Manager

Peggy has been with Bright Horizons for over 13 years and brings more than 20 years of experience in childcare.


Her goal is to make the nursery experience special for every child and family, supporting children in all areas of learning and helping them grow.


As a leader, she cultivates a calm environment for children and their families while fostering a positive atmosphere for staff. Peggy adheres to Bright Horizons' HEART Principles: Honesty, Excellence, Accountability, Respect, and Teamwork.


She looks forward to welcoming you and your family to her nursery.

Tracey

Tracey

Job Title: Deputy Manager

I am a confident, knowledgeable worker, dedicated to creating a stimulating, encouraging, safe atmosphere for each child's individual needs. During my 19 years of experience, I have developed strong skills in supporting young children, and am genuinely passionate about providing the best child care and play experiences. I have been in childcare since 2001, working my way up from unqualified to room manager, unit coordinator and deputy manager. Learning all the way, ever-expanding in childcare knowledge, and understanding the ever-evolving way children like to learn. Working with lots of different families and professionals along the way.


I consider myself as a hardworking and self-motivated individual who enjoys facing challenges and finding a professional way to deal with them. I enjoy listening to children, members of staff, and families, take their thoughts into consideration. I feel that my good communication skills are very essential when working as a team especially when children are involved. In my leisure time, I enjoy socialising, travelling, listening to music, reading and visiting my family.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Bright Horizons West Dulwich Day Nursery and Preschool to verify any information. View our terms and conditions. Bright Horizons West Dulwich Day Nursery and Preschool has an Enhanced Service - more info.