Bright Horizons Lewisham Day Nursery and Preschool

83a Belmont Hill, Lewisham, London SE13 5AX

Bright Horizons Lewisham Day Nursery and Preschool, London, London
Bright Horizons Lewisham Day Nursery and Preschool, London, London
Bright Horizons Lewisham Day Nursery and Preschool, London, London

Recently refurbished, Bright Horizons Lewisham Day Nursery and Preschool (formerly Headstart), is one of the groups many London Nurseries and caters for children aged three months to five years.

The nursery has four spacious and comfortable rooms where children start in 'Owl Babies' developing into 'Gruffalo’s ' and making their way up to the preschool room before preparing to attend 'big school'.

There is a large and interesting garden which the children use every day and can free flow between. The nursery offers a wide range of extracurricular activities at the nursery including: gardening club, cookery club, science club and yoga sessions. They also provide click it and natural play builders from external providers.

The nursery will take children earlier, from 7.30am and late pick ups until 6.30pm for a small fee.

Group: Bright Horizons Family Solutions

Person in charge: Dominique Shera (Manager)

Local Authority / Social Services: London Borough of Lewisham Council

Number of Staff: 17

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 63

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0800-1800

When Closed: Bank Holidays & Christmas

Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.6 Bright Horizons Lewisham Day Nursery and Preschool has a Review Score of 8.6 (8.639)

The Review Score of 8.6 (maximum of 10) for Bright Horizons Lewisham Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 11 Reviews over all time. This Average Rating is also the rating value for Bright Horizons Lewisham Day Nursery and Preschool in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 5 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.242 for Bright Horizons Lewisham Day Nursery and Preschool is calculated as follows: ( (46 Excellents x 5) + (74 Goods x 4) + (10 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 132 Ratings = 4.242

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.397 Points relating to the number of positive Reviews for Bright Horizons Lewisham Day Nursery and Preschool is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12.6 positive Reviews (63 registered maximum number of service users ÷ 5). 5 Reviews ÷ 12.6 Target = 0.397

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    3
  • Good
    8
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Bright Horizons Lewisham Day Nursery and Preschool?

  • Extremely LIKELY
    6
  • Likely
    4
  • Don't know
    0
  • Neither Unlikely or Likely
    1
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Bright Horizons Lewisham Day Nursery and Preschool

  • Mother of Child
    9
  • Father of Child
    2

My daughter has been very happy at the school. The teachers are very kind.

How likely would you be to recommend Bright Horizons Lewisham Day Nursery and Preschool? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Satisfactory

Learning: Good

Resources / Equipment / ICT: Satisfactory

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Satisfactory

My son has mostly had an excellent experience in the baby room. The permanent staff are very kind and caring. We had a very shaky and upsetting first few weeks with terrible management, constant staff changes and a terrible atmosphere. The current room leader has turned things around and deserves a lot of credit for working with existing and new, excellent staff to create a lovely environment for the babies. The new manager is also excellent and is making very positive changes to the nursery.

How likely would you be to recommend Bright Horizons Lewisham Day Nursery and Preschool? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Satisfactory

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Poor

Very happy with the nursery, nice staff, nice garden. Mainly get a report card but not at every pickup. Baby seems happy with the food served.

How likely would you be to recommend Bright Horizons Lewisham Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Excellent

Management: Good

Cleanliness: Excellent

Safeguarding: Good

Value for Money: Satisfactory

Had great experience since my son started, all staff have been helpful and polite and my son enjoys being at nursery.

How likely would you be to recommend Bright Horizons Lewisham Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Very good nursery with good staff that are friendly and easy to approach. My daughter loves it.

How likely would you be to recommend Bright Horizons Lewisham Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

The staff in the baby room are lovely and very caring. I feel that my son is well looked after and they show a great interest in his development. The chef is excellent, providing tasty meals and he regularly visits each room to get to know the children.

The nursery has declined over the last year due to a poor manager being appointed and many excellent staff left. This manager has now left but a permanent replacement has yet to start. The assistant manager is unfriendly and it always seems like you are bothering her if you need to ask her something. She rarely smiles.

The nursery benefits from a great outdoor space. The baby room is a great size, with the added benefit of air conditioning. Plus there is a great 'natural builders' session each week for the pre-school children with a very popular visiting educator.

I feel, however, that the nursery is expensive for what it provides. There are a couple of local nurseries that are rated outstanding, which are cheaper.

How likely would you be to recommend Bright Horizons Lewisham Day Nursery and Preschool? Neither Unlikely or Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Satisfactory

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Excellent

Management: Poor

Cleanliness: Good

Safeguarding: Good

Value for Money: Satisfactory

My boys have been in this Nursery for 1 year now, and I can see big development in their speech, reflections, comments... There are exceptional and committed staffs working in order to bring our children in excellence.

In general the nursery has a good standard, very clean, nice and welcoming.

How likely would you be to recommend Bright Horizons Lewisham Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

Awesome staff and really care for each and every child. They take time to speak to me everyday during pick up to brief me about the progress of my child and also on her day to day activities. My daughter took a long time to settle in, and the staff were understanding and helpful all throughout, and how she is a happy bunny at the day care. Nice and safe garden for the kids to play in. Very good food for the kids and lots of activities.
I am sure every parent worries about putting their children into day nursery but I can 100% say that staff here will look after you children, help them develop and have a lot of fun on the way.

How likely would you be to recommend Bright Horizons Lewisham Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My son loves being at the nursery. Nursery staff are looking after him well and we are happy about that. However we are concerned about some areas. We've noticed high staff turnover last year especially in the baby room. There could be some improvement in staff management. Also children seem to be given ipad sometimes in toddler room. We understand developing IT skills is important but prefer children to be exposed to other activities that they can't experience at home.

How likely would you be to recommend Bright Horizons Lewisham Day Nursery and Preschool? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities / Outside Space: Satisfactory

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Satisfactory

Cleanliness: Good

Safeguarding: Good

Value for Money: Satisfactory

All staff are friendly including management. My child is happy to go to nursery.

How likely would you be to recommend Bright Horizons Lewisham Day Nursery and Preschool? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

The room staff are what really make this nursery. Friendly and caring, I really feel they have my daughters best interests at heart and have done so for the two years she has been there. My daughter loves the yoga and French and the large garden, as mentioned by previous reviewer. I think the garden in particular is great at bringing all the children of different ages together and there's a definite sense of Head Start community.

To make it even better, I'd like the nursery to find ways to link what the children do there with what they do at home; to structure regular feedback and help parents to build on children's learning at home more.

Thanks to them all for their hard work.

How likely would you be to recommend Bright Horizons Lewisham Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

Submit a Review for Bright Horizons Lewisham Day Nursery and Preschool

    • We welcome parents/individuals responsible for a child to submit reviews to daynurseries.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the nursery)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on daynurseries.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

March 2017

Job Vacancies

Staff Profiles

No image found

Dominique Shera

Job Title: Nursery Manager

Description:

I started working for Bright Horizons in 2009 at our Caterham Nursery. I have worked in the Early Years sector for over 14 years working in a variety of different settings and with a various age range of children however predominantly birth to 5 years. I have a strong knowledge of the Early Years Foundation Stage and how best to support children in their development. I have experience not only with Early Years but also within Management.

I love to share my experience and knowledge with others and really enjoy working with the team to ensure that we provide a stimulating, safe and caring environment for all children.