Partou Prospect House Day Nursery & Pre-school

140 Prospect Way, London Luton Airport, Luton LU2 9QH
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9.7 146 Reviews
  • Partou Prospect House Day Nursery & Pre-school, Luton
Partou Prospect House Day Nursery & Pre-school has a well-earned reputation as the leading provider of childcare in the Luton and surrounding areas. They offer outstanding care to children aged 3 months to 5 years and are open from 7.30am - 6.30pm Monday to Friday, for 51 weeks of the year (closed during Christmas week).

Located in the vicinity of London Luton Airport, 2 miles from Luton Parkway Train Station, children enjoy the benefits of a large purpose-built nursery with high ceilings, large airy rooms, and its own outdoor play space, which the children love and thrive in.

There are separate rooms for babies, toddlers, 2-3 years olds, and Pre-School children, furnished with age-appropriate toys and resources, ensuring the team provide the best possible standard of care, development and education.

The nursery operates a Key Person policy, ensuring that your child is cared for by a member of staff who gets to know you and your child really well.

The team places a great emphasis on creating a loving, nurturing and warm environment for your child.

Freshly prepared meals are made onsite, offering special diet menu's and catering for allergies.
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Funding & Fees

Contact Partou Prospect House Day Nursery & Pre-school to get a personalised quote.

Contact Partou Prospect House Day Nursery & Pre-school to get a personalised quote.

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Number of Childcare Staff

  • 29

Total Places for Children

  • 114

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30

When Closed

  • Bank Holidays & 1 week at Christmas

Partou Prospect House Day Nursery & Pre-school Reviews (146)

9.7

Partou Prospect House Day Nursery & Pre-school has a Review Score of 9.7 (9.722) out of 10, based on 27 reviews in the last 2 years.
Over all time Partou Prospect House Day Nursery & Pre-school has 146 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Partou Prospect House Day Nursery & Pre-school
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Total of 146, showing 61-80
Review from Dara F (Mother of Child) published on 15 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My experience with Prospect nursery has been really good.
We decided to remove our child from his previous nursery because he wasn’t eating, very lethargic and looked unkempt.
We called all nurseries around us and received different responses. We chose Prospect House as this was the only nursery
we felt they listened in detail about what we wanted and not just rushed us off the phone. The manager on the phone was very pleasant. They pick up calls or return promptly.
I would say today we made the best choice for our son. He is doing so well and his character is coming out. They don’t leave him hungry if he doesn’t like what is served. They find him an alternative. Their play area is big enough and demarcated for all age groups.
Our son always looks good when he is picked up and we can view all he has done on the app.
The manager and her team have been good to our son and we are thankful every day we chose this nursery.
Oh, another tip is they have parking and in a secure location!
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Review from Florentina B (Mother of Child) published on 15 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have two kids at this nursery, one is 2 one is 4 y old. They both love to go to this nursery. The staff is truly amazing and knows how to make children happy, they have a lot of activities in the daily program, they have learned so many things in a few months. I am so happy I chose Prospect House
Day Nursery because I know my kids are looked after very well. Since they start nursery they had 0 cases of covid which mean cleanliness is excellent.
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Review from Elena I (Mother of Child) published on 5 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter is 2 years old and she started coming to the nursery about 3 months ago and she really enjoys coming here. I'm glad I chose Prospect House Day for her, the members of staff are very nice and they are doing a great job.
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Review from V C (Mother of Child) published on 18 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 3-year-old daughter started 3 months ago at Prospect House Day Nursery. Previous to this, she had been at childminders, but due to lockdown had been at home for 7 months with no outside interaction. Starting a completely new place was quite daunting for all of us. However the staff there made my
daughter and us feel totally at ease, it has taken a lot for my daughter to get back to “normal” but the staff have been so patient, and now she asks to go there now. I can go to work relaxed that she is happy.
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Review from Shenel D (Mother of Child) published on 10 December 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My son has been attending the nursery since he was 9 months old and absolutely loves it. The staff are friendly and nurturing and we chose this nursery as my daughter had such a positive experience here. The staff really encourage the children to develop independence as well as hit milestones in preparation
for school.
Communication is more difficult due to COVID but they follow government guidelines and still keep parents in the loop.
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Review from Brigitta Z (Mother of Child) published on 9 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
We could not have wished for a better setting for our son. He began at a different nursery and the settings are incomparable. The teachers are caring and provide a great combination of support and independence for the children to learn and develop through experiences.
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Review from Dan G (Father of Child) published on 9 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son attends Prospect House Day Nursery and absolutely loves it there, each day he runs in with excitement. All the team are great, they give time and attention to the children's needs. They work with the parents to give them the best education, environment and experiences. It is a great place for
a child to develop and grow in so many different areas. I'm happy we chose Prospect House for our son and couldn't recommend it more.
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Review from Jenny C (Mother of Child) published on 8 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Everyone is so welcoming and kind. The settling in sessions were perfect for making sure my son was happy before being left there. He now goes in no problem and has so much fun. Being able to see his care diary and observations of his learning is amazing and reassuring.
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Review from Bianca B (Mother of Child) published on 2 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very happy with this nursery. Both of my kids spent time here; my eldest until he went to school, and my youngest is still going, and I must say they feel like home. The personnel is great and truly engaged, and I feel so safe when I know that my kid is there with them.
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Review from Louise (Mother of Child) published on 27 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic nursery, my baby boy is very happy here and I can go to work knowing he is so well looked after. The care diary you can view throughout the day to check in on your little one is updated in a timely manner and milestones of their development are also added for you to see their progress. It
is a really great piece of software.
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Review from Linda K (Mother of Child) published on 27 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bringing my baby to Prospect House was the best decision we made. Not only are they flexible with attendance, but the staff are also all so lovely, their connection with the kids is amazing, and my baby has grown heaps and bounds from when she started. She is not a shy girl anymore. I would 100% recommend
Prospect!
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Review from Karen M (Mother of Child) published on 23 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Prospect's day nursery has been brilliant in providing the best care and nurturing for my boy since was two. He has grown in social confidence since being there, and he loves being at nursery.
Its like home from home and I love reading the feedback regarding his development on the app.
All the staff
are lovely, and easy to talk to and treat all the children like family.
I feel very confident and trust the nursery completely in giving my son the best care and a big thank you to the staff and key workers who have played a pivotal role.
I am impressed with the nursery being open most the year, unlike others which is very helpful. As well all the advise, support and prep since COVID-19; it has been amazing how they have been able to open as soon as the government gave a date. This is down to their dedication, commitment to their children and hard work ethic. There have been many local nurseries that did not have these qualities as a care provider and did not open for many weeks.
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Review from Sam C (Mother of Child) published on 3 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My child has attended Prospect House since she was eight months old. Throughout the nursery, each room and each keyworker has supported my daughter through her milestones with love and laughter. We saw the nursery go through the curiosity approach accreditation and now the nursery has an even better
feel. It is always homely and welcoming, because of the curiosity approach resources and display, I feel my child has the learnt the value of respect for others and things which she may not have been so embedded by using plastic resources.
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Review from Renata K (Mother of Child) published on 1 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very nice nursery, accommodating and tons of activities and space for children to run and play. My daughter loves going there, and the opening hours are very good if you work late. Staff is very friendly and management is excellent.
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Review from Carly M (Mother of Child) published on 29 June 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
Great day nursery, open at 7.30am which not many nurseries do, so that is very helpful. They are also very accommodating if extra childcare sessions are needed. My child loves it here and that is down to the wonderful staff.
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Review from Tiffany B (Mother of Child) published on 26 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has only been going for a few weeks and loves it. Not once has she gotten upset when dropping her, only picking her up so I know she has a great time there. All the staff are really friendly and I feel at ease in dropping her off.
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Review from Sara A (Mother of Child) published on 26 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I viewed many daycares before deciding to go with Prospect House. From the moment I walked in, I could see the level of professionalism and how kind and friendly every single member of staff were towards myself and my son. The girls are super kind and they take such amazing care of my son that I start
my day at work completely stress-free knowing my son is in good hands. Definitely a five-star daycare from the management to the staff and of course the chef who makes the best food for the kids, my son enjoys all his meals.
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Review from Dave A (Father of Child) published on 26 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Following the Coronavirus pandemic, we were quite nervous about our children returning to Nursery, however, all the steps and planning the manager and the team behind the scenes did convinced us that they would be safe.
Door handles and locks/any surfaces that are touched are cleaned between each use
and child entering which is good to see and gives a hint of the procedures in place inside.
Whilst we can't currently enter the building (understandably) to collect the children, the team are posting regular updates on the online learning journal which is a great tool to follow what the kids have been up to (as they can never remember!)
Excellent return after lockdown, can't recommend the manager and the rest of the team highly enough, both our kids go here currently and are very happy and well looked after whilst they are at Prospect House. Thank you all for your hard work!
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Review from Sammy M (Mother of Child) published on 26 June 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
Really happy with the nursery, my son has been going since he was 9/10 months old and he is now 3. He looks forward to going and has made friends. The staff are friendly, approachable and my son is comfortable with them.
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Review from Hannah (Mother of Child) published on 26 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Totally professional and friendly at the same time. Sounds cliche but it truly does become like family rather than "just" a nursery. Little one loves going and will often have tears on the way home because they want to go back. Nothing is too much trouble. Even with the recent changes needed, they have
handled with efficiency and ease and made parents feel the same. Easy to communicate with and constructive relationships all round. Couldn't think of a better place to entrust my little one to.
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Current Review Score: 9.7 (9.722)

Overview of Review Score

The Review Score of 9.7 (9.722) out of 10 for Partou Prospect House Day Nursery & Pre-school is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.722 for Partou Prospect House Day Nursery & Pre-school is calculated as follows: ( (246 Excellents x 5) + (68 Goods x 4) + (8 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 324 Ratings = 4.722
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Partou Prospect House Day Nursery & Pre-school is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 114 number of registered child places is 22.8, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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