Day Nurseries Owned by Smiles Nurseries in Leicestershire

happy that we chose Smiles and would recommend it to anybody.

I know this is being encouraged and explored in the room, all the staff in any room talk to my child and smile when we are in reception and all seem to genuinely care about the children in their care. Lovely nursery and lovely staff in my experience.

back. The staff are happy and engaging. They do fun things like baking, dancing, performing arts classes, and they even take them out on field trips.
Would highly recommend this nursery, hands down the best we've been to!

to school really smooth. My son now attends and he loves the array of activities and the kindness of the staff. Thank you!

for the children to join in with and sometimes go out on little trips. They provide snacks for the children to enjoy and new things for them to try. Overall great experience, my son has come along a lot with his confidence and his speech since going here. Thank you!

and parents, my child loved their time at Smiles and so did we, I have now sent my second child to Smiles and have yet again been so happy with the level of care. Both my children excelled here and developed lovely bonds with their key people and the rest of the staff, communication is brilliant too, I get updates from the app and am able to access their online journal with their photos and development. Management has also been brilliant with any questions I've had. Smiles is such a lovely place with the most incredible staff.

and parents, my child loved their time at Smiles and so did we, I have now sent my second child to Smiles and have yet again been so happy with the level of care. Both my children excelled here and developed lovely bonds with their key people and the rest of the staff, communication is brilliant too, I get updates from the app and am able to access their online journal with their photos and development. Management have also been brilliant with any questions I've had. Smiles is such a lovely place with the most incredible staff and I can't thank everyone enough.

that although my child was upset, perhaps my child was over sensitive because she was tired and it wasn't his intention to hurt her. However my child claimed and still does, that he scared her with his horrible voice he makes and he hurt her. The nursery manager did apologise and asked me to take her back in so he could explain (not apologise). I said no and she hasn't been back. To summarise our experience, my child was intimidated and physically handled by a member of staff, it was caught on CCTV, it caused trauma and upset and the general response was that my child was over sensitive, tired and didn't show any signs of marking on her skin hours later, so it couldn't have been bad.

Definitely recommend Smiles Preschool!

was not available. My only downfall about the preschool was the people who invoiced, so nothing to do with the specific setting. Numerous times invoices were incorrect and also, upon discussions in the playground, parents found that some were charged differently to others, even when still having government funded hours left over.

what his day has looked like before we leave. He is encouraged to try new skills and has learnt a lot since starting at Smiles. The staff are friendly, energetic and approachable. We have suggested the nursery to our friends as we’re happy to recommend it.

walks and day trips. The staff are kind, caring and welcoming and know each child as an individual! Couldn't be happier with a nursery!

but the children go on walks around the village or to the park every morning, which I think is even better anyway!
In the past two months alone, there have been a few different events, such as bake sales, fancy dress days, photo days, parent and carer stay and plays and more, I'm sure.
Sometimes, it can take quite a while for someone to collect your child from the office in the morning or bring your child to you (rather than being let into the room), but it wouldn't change my overall opinion. I'd recommend it to anyone!

And he loves them with all his heart.
I’m often sad I can’t go to Smiles myself, but I suppose that’s just another reason being an adult is awful!

which have been lovely. Staff are professional, polite and friendly. Overall, very happy.

handing over your precious little one to anyone other than family, but I am so glad that I chose smiles. She is so happy to be there and has developed so much in such a short space of time.

any issues with his care.