Day Nurseries Owned by Smiles Nurseries

Smiles Nursery is brilliant and I would highly recommend it.

A lovely, friendly, accommodating pre-school. My son has had a fantastic time here and will miss it when he goes to school. The children have lots of opportunities offered to them, regularly going out and about on the minibus. Smiles did a lovely graduation ceremony for all of the school leavers. Very happy that we chose Smiles and would recommend it to anybody.

My child has been coming to this nursery for 9 months now and I can't fault them. My child is very happy, walks to staff in the morning, never experienced any crying/refusing to go in and always smiles for the staff. My child's learning is coming on greatly and their fine motor skills are excellent I know this is being encouraged and explored in the room, all the staff in any room talk to my child and smile when we are in reception and all seem to genuinely care about the children in their care. Lovely nursery and lovely staff in my experience.

My little boy loves it at Smiles Pre-school, they support his development and I never worry about whether or not he is properly looked after, the staff are very hands-on and attentive to the children in their care. The staff are very friendly and approachable, they put on lots of different activities for the children to join in with and sometimes go out on little trips. They provide snacks for the children to enjoy and new things for them to try. Overall great experience, my son has come along a lot with his confidence and his speech since going here. Thank you!

Smiles has the most welcoming and patient staff; each one makes the effort to know your child personally and with the wrap-around care, they get to follow the successes of children through their school journey too. This nursery really does prepare children for school and made my daughter's transition to school really smooth. My son now attends and he loves the array of activities and the kindness of the staff. Thank you!

Would highly recommend this nursery, hands down the best we've been to!

Couldn't be happier with smiles! My eldest attended Smiles in 2021 and they were amazing, I looked around so many settings and was so happy to find Smiles. It really is a home-from-home environment with genuinely committed staff who were always so kind and caring and go the extra mile for both children and parents, my child loved their time at Smiles and so did we, I have now sent my second child to Smiles and have yet again been so happy with the level of care. Both my children excelled here and developed lovely bonds with their key people and the rest of the staff, communication is brilliant too, I get updates from the app and am able to access their online journal with their photos and development. Management have also been brilliant with any questions I've had. Smiles is such a lovely place with the most incredible staff and I can't thank everyone enough.

Couldn't be happier with Smiles! My eldest attended Smiles in 2021 and they were amazing, I looked around so many settings and was so happy to find Smiles. It really is a home-from-home environment with genuinely committed staff who were always so kind and caring and went the extra mile for both children and parents, my child loved their time at Smiles and so did we, I have now sent my second child to Smiles and have yet again been so happy with the level of care. Both my children excelled here and developed lovely bonds with their key people and the rest of the staff, communication is brilliant too, I get updates from the app and am able to access their online journal with their photos and development. Management has also been brilliant with any questions I've had. Smiles is such a lovely place with the most incredible staff.

I reported my child's care to Ofsted after the person in charge of her care decided it was ok to intimidate and physically handle her to make her do as she was asked. This was enough to cause trauma to my child and was seen on CCTV by the manager who acknowledged this happened and then went on to say that although my child was upset, perhaps my child was over sensitive because she was tired and it wasn't his intention to hurt her. However my child claimed and still does, that he scared her with his horrible voice he makes and he hurt her. The nursery manager did apologise and asked me to take her back in so he could explain (not apologise). I said no and she hasn't been back. To summarise our experience, my child was intimidated and physically handled by a member of staff, it was caught on CCTV, it caused trauma and upset and the general response was that my child was over sensitive, tired and didn't show any signs of marking on her skin hours later, so it couldn't have been bad.

All of the staff are really lovely, always smiling and welcoming. My daughter really enjoys it at Smiles. She has been going for over two years now. Seems to be lots to do inside. Recommended. Secure, entry via intercom, they make sure the gate is locked.

My son has been going to Smiles for the last year or so and absolutely loves it. The staff are great, the food menu varied and nutritious, and the facilities are good. He has learned so much there and generally seems very happy.

My daughter loves going here! The staff all know her as an individual and truly do care about her. As soon as the doors open in the morning she just grabs her bags off me and runs straight in. The activities and themes they do each week are great and educational, encouraging the kids to learn new skills. Definitely recommend Smiles Preschool!

My son absolutely loved Smiles Preschool when attending (he was there for just over a year before moving up to the school). He always came out smiling and would have enjoyed the activities carried out. He was also very fond of the staff members and was happy to approach any of them if his key worker was not available. My only downfall about the preschool was the people who invoiced, so nothing to do with the specific setting. Numerous times invoices were incorrect and also, upon discussions in the playground, parents found that some were charged differently to others, even when still having government funded hours left over.

We have been so happy with Smiles! The staff know our child so well and have a good connection with him despite the fact he only attends one day a week. He enjoys the imaginative and exciting activities they do. The contact home is good via the app but there is also a comprehensive handover so I know what his day has looked like before we leave. He is encouraged to try new skills and has learnt a lot since starting at Smiles. The staff are friendly, energetic and approachable. We have suggested the nursery to our friends as we’re happy to recommend it.

Our children absolutely love Smiles and we feel very comfortable with the care they receive there! There is a great balance between play and learning to help our girls develop. Despite not having their own outdoor space, the nursery ensures the kids get plenty of access to the outdoors, including daily walks and day trips. The staff are kind, caring and welcoming and know each child as an individual! Couldn't be happier with a nursery!

Sometimes, it can take quite a while for someone to collect your child from the office in the morning or bring your child to you (rather than being let into the room), but it wouldn't change my overall opinion. I'd recommend it to anyone!

My son has been attending Smiles Day Nursery since he was 5-months-old. Everyone, there is so lovely and caring there. It’s such an active nursery going for walks, sports day or forest school. They have worked hard during the pandemic forming bubbles and keeping the nursery very clean.

I’m often sad I can’t go to Smiles myself, but I suppose that’s just another reason being an adult is awful!

Thank you for everything, team Smiles!

My mind is at rest while he is there, and I've never had any issues with his care.