Day Nurseries Owned by Super Start Nurseries in Kent

It has been such a wonderful journey, and we will always remain thankful to the entire Chapel Nursery team for giving him such a loving and nurturing start. Highly recommend!

I wouldn't say the Chapel is terrible but I wouldn't say it's amazing either. One of the main issues is they charge you the usual high fees but then expect you to wash bedding, put sun cream on yourself every morning (with no help if you've just forgotten that one time) and they use a happy/sad face behaviour system with the kids which has been proven time and again to be unsuitable with small children. The expectations on behaviour are not age appropriate and the staff often are negative at pick up and do so in front of other parents. I've heard lots about other people's children I don't want to hear. On top of the fees as kids get older there's uniform. In the summer pick up is often from the garden where if you can't see over the gate you have to climb up. The entry system breaks regularly on the main door as well. There are some good members of staff but often they leave. We've had to stay because the only other local nursery is the same company and is apparently really not great.

Thank you teachers for giving my daughter certificates. She is very happy and she reminded herself to be a good girl at home. Thank you so much for recognizing her and let her have sense of achievement. Thank you again!

I was initially hesitant due to the frequent staff changes, but once I got to know the team, I felt reassured and confident that my daughter is in safe, caring hands. The teachers are all incredibly patient and nurturing with the babies and young children.

A special mention goes to one staff member in particular, she has truly made the transition into nursery life so much easier for both me and my little one. As a first-time parent, it can be nerve-wracking leaving your child, but this staff member's gentle, consistent communication and the detailed feedback she provides at the end of each day has brought me so much peace of mind.

I'm truly grateful to her and the whole team for creating such a warm and supportive environment!

The Chapel Nursery have been a great addition to my child's routine. The staff are very attentive & genuinely care about the children's development and progression. Two staff members in particular are very polite and always keep me informed- the two have worked with me to help with the numerous milestone transitions my child has gone through from baby to toddler.

The staff always have fun activities for the kids to take part in and also have a great menu for the children. Overall, I'm glad I chose The Chapel nursery, no reservations at all.

4) Quite dirty of a place if I have to compare against other local nurseries.

My daughter came here and still talks about her teachers here, staff have a wealth of knowledge and are always there to listen with empathy and help with any concerns. I was also given brilliant advice for my older son who was struggling at school. Amazing nursery and staff.

As a parent, it was nice to be invited into the nursery to take part in Christmas arts and crafts. Being able to just sit with my daughter in the nursery environment and speak with the key workers. It was just a nice warm experience to know my daughter is in safe and happy hands with the nursery. I’d like to take part in opportunities like this and get involved more as my daughter develops at the nursery.

Leaving my baby at 10 months was so difficult but The Chapel made it so much easier. The settling-in sessions were well organised and they sent lots of photos to reassure us. He settled very quickly, has established a good routine and enjoys going and seeing his friends and the lovely staff. The app is great and receiving the updates and photos each day are often the highlight of my day at work!

Communication is brilliant, especially as you can send messages, rather than calls. The staff are very reassuring, look after him well, put a lot of thought into giving the little ones different activities each day, including lots of messy play and art/craft activities, and notice new things that he's achieved. It's a lovely space with a nice garden. The staff also record food, naps, nappy changes etc on the app is really useful, as well as helping me feel connected to my boy during the day.

I highly recommend viewing the nursery and seeing for yourself.

My child is supported and loved at every setback or challenge but celebrated with milestones he accomplishes. The staff are well trained and professional. We are so lucky to have a daycare that looks after him as if he was with family.

My baby girl has been going to the chapel for a couple of months now and she loves it. She’s developing so much and I contribute that to a happy, friendly environment. The staff are all welcoming and supportive.

Nothing but positive things to say about The Chapel Nursery. They are a lovely, friendly, supportive nursery with an amazing space for the children to learn. My little boy has come on so much since joining last year & I couldn’t ask for a better place for him to learn.

Great experience going to The Chapel Nursery today. All staff were very welcoming and couldn’t tell us enough about how our daughter was getting on, all questions we had were answered in amazing detail. Couldn’t recommend them enough.

They also update their activity calendar planner, daily update, consistently checking with parents to assure everything is at the right place. We strongly recommend this nursery to all our friends and family.

Very happy with the nursery and how they are taking care of my son. I have seen amazing development and growth in my son since he has been attending. He has settled in well and seems to have a good relationship with the staff at the nursery. The staff are very friendly and supportive.

My youngest is due to start soon and I hope he loves it just as much!

Thanks

I drop off and collect my grandson most weeks at least once. He is very happy to attend and loves his helpers and classmates. My experience of the nursery is excellent, at handover in the morning they always ask how his evening was and check if there is anything they need to know. Upon collection, they give a brief report of how his day went, including what he has eaten and any issues we need to be aware of. The nursery assistants are always happy and friendly and go out of their way to help. (E.g. for his birthday party we didn't have a list of names of who he plays with, the girls compiled a list and labelled the invitations ensuring parents received them and even told us when some parents had accepted!). There have been times when he was going through phases of learning and the team made sure they built on the work we had put in at home (e.g. potty training). I really cannot fault anything and believe the nursery deserves to be awarded Outstanding in every category.

Great setting with loving and caring staff. Both my sons attended full time with my youngest still attending, and they love it. As a parent, I've always had peace of mind when my kids attended the nursery and were confident that they were looked after.

Highly recommended. The staff are very helpful and friendly. My son enjoys going to school and he has definitely improved in so many ways. Really appreciate how the nursery is looking after my son and helping him to learn and improve accordingly.