The Chapel Nursery

The Chapel, Constance Grove, Dartford DA1 2GA
Review Us
9.0 20 Reviews
The Chapel Nursery is a purpose-built facility, set up at The Chapel at West Hill in Dartford.

The Chapel is a tastefully and carefully restored hospital chapel with a detailed plan to house the children's nursery.

The large rooms are bright and open plan with age appropriate toilet facilities and supported access to the outdoor play area. There is plenty of outdoor space for children to play within the boundary of the nursery where children can engage in creative and imaginative play or sit quietly to read a book or write a shopping list.

The professional and caring team provides a safe and enabling environment, ideal for children's learning and development.

The Chapel Nursery uses a web based system to communicate a detailed daily account of each child's experiences and movements, enabling them to track and learn about their child's development. The nursery also has full CCTV monitoring installed throughout.

The nursery bases the children's learning and experiences on a book of the month as well as the children's interests. Creative activities are used and extended on a daily basis to engage all the children. They focus heavily on developing independence, starting with supported activities in the toddler room to independent activities in the pre school room.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Person in charge

  • Lauren Bean (Nursery Manager)

Number of Childcare Staff

  • 20

Total Places for Children

  • 74

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Funding & Fees

  • Weekly Session Charges – used for your planned weekly attendance:


    Full Day from 7:30am till 6:30pm:
    Under 2 year olds - £82
    2 to 3 year olds - £80
    Over 3 year olds - £76


    Extra childcare sessions are £90 for extra full days and £55 for half days

  • We are a private day nursery, open all year round. We are closed for one week at Christmas (the week between Christmas and New Year). Bank Holidays and up to 4 staff training days each year. Fees are charged on a monthly basis, of weekly planned attendance for 51 weeks of the year. We do not charge for the week we are closed at Christmas.
    We accept the funding, we spread it across the year - stretched funding. This allows families to access the funding all year round. We use the funding towards the sessions and deduct it from the fees.

Opening Times

  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30

When Closed

  • Bank Holidays, staff training days & 1 week at Christmas

Parking

  • Please use the 4 spaces in front of the nursery. Please do not park in the numbered bays as they belong to the local residents.

The Chapel Nursery Reviews (20)

9.0

The Chapel Nursery has a Review Score of 9.0 (9.040) out of 10, based on 12 reviews in the last 2 years. Over all time The Chapel Nursery has 20 reviews.

Overall Experience

  • 15
  • 3
  • 1
  • 1
  • 0

Date Published

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Review from E S (Mother of Child) published on 2 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

I wouldn't say the Chapel is terrible but I wouldn't say it's amazing either. One of the main issues is they charge you the usual high fees but then expect you to wash bedding, put sun cream on yourself every morning (with no help if you've just forgotten that one time) and they use a happy/sad face
behaviour system with the kids which has been proven time and again to be unsuitable with small children. The expectations on behaviour are not age appropriate and the staff often are negative at pick up and do so in front of other parents. I've heard lots about other people's children I don't want to hear. On top of the fees as kids get older there's uniform. In the summer pick up is often from the garden where if you can't see over the gate you have to climb up. The entry system breaks regularly on the main door as well. There are some good members of staff but often they leave. We've had to stay because the only other local nursery is the same company and is apparently really not great.

Reply from Nursery manager, Nursery manager at The Chapel Nursery

Thank you for sharing your feedback. We shall try our best to improve on the points you have raised. Thank you for patronage and support.

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Review from Candy L (Mother of Child) published on 28 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Thank you teachers for giving my daughter certificates. She is very happy and she reminded herself to be a good girl at home. Thank you so much for recognizing her and let her have sense of achievement. Thank you again!

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Review from Tj O (Father of Child) published on 9 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I was initially hesitant due to the frequent staff changes, but once I got to know the team, I felt reassured and confident that my daughter is in safe, caring hands. The teachers are all incredibly patient and nurturing with the babies and young children.


A special mention goes to one staff member

in particular, she has truly made the transition into nursery life so much easier for both me and my little one. As a first-time parent, it can be nerve-wracking leaving your child, but this staff member's gentle, consistent communication and the detailed feedback she provides at the end of each day has brought me so much peace of mind.


I'm truly grateful to her and the whole team for creating such a warm and supportive environment!

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Review from Elizabeth O (Mother of Child) published on 7 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Chapel Nursery have been a great addition to my child's routine. The staff are very attentive & genuinely care about the children's development and progression. Two staff members in particular are very polite and always keep me informed- the two have worked with me to help with the numerous milestone
transitions my child has gone through from baby to toddler.


The staff always have fun activities for the kids to take part in and also have a great menu for the children. Overall, I'm glad I chose The Chapel nursery, no reservations at all.

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Review from Soraya B (Mother of Child) published on 13 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

The nursery is at a prime location which attracts many babies/toddlers. Unfortunately the care that this place provides is not good enough:
1) This place only caters for healthy children (who they deem easy). My little one was ex premie and had some care rules from the Hospital discharge letter which
the nursery had the ability to follow, they requested access to every hospital letter which we provided and then refused him to come back. Thankfully another Nursery accepted my baby boy without any issues and now he is flourishing with great care.
2) What they write on the app doesn't match the verbal update. For instance they write (ate no lunch on app) but at collection they say he ate a lot.
3) The managers would not reply at all for weeks if there are concerns unaddressed. At one point, there was no manager at the nursery for 2 weeks (due to illness) without replacement to reply.
4) Quite dirty of a place if I have to compare against other local nurseries.

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Review from Katy F (Mother of Child) published on 17 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend this nursery. It is such a huge thing to trust somebody with your baby. But they are nurturing my son. I cannot believe how quickly he has settled. The communication is excellent. The key person approach means that my child is understood and his needs are met. The planning is
detailed and thematic. The range of activities that they do is fantastic. My son loves the routine and thrives on it- he does circle time at home with us as a family! All members of staff try to spend as much quality time as possible with the children so that they form positive relationships quickly. Management is wonderful and takes a real interest in my son's well-being. There is such genuine love and care in everything that they do. I am so relieved that I chose them to be the first step in a child's education. He is making leaps of progress already and is so happy!

Reply from Katie Davies, Group Senior Manager at The Chapel Nursery

Thank you for taking the time to complete this review, it is very much appreciated. We are privileged to be part of your and your child's journey. Kind regards, The Pickford Nursery

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Review from Kerry H (Mother of Child) published on 27 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter came here and still talks about her teachers here, staff have a wealth of knowledge and are always there to listen with empathy and help with any concerns. I was also given brilliant advice for my older son who was struggling at school. Amazing nursery and staff.

Reply from Katie Davies at The Chapel Nursery

Thank you so much for your wonderful review, it was an absolute pleasure to be part of your family's journey. Kind regards, The Chapel Nursery

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Review from G R (Mother of Child) published on 15 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a parent, it was nice to be invited into the nursery to take part in Christmas arts and crafts. Being able to just sit with my daughter in the nursery environment and speak with the key workers. It was just a nice warm experience to know my daughter is in safe and happy hands with the nursery. I’d
like to take part in opportunities like this and get involved more as my daughter develops at the nursery.

Reply from Carley Gerard, Area Manager at The Chapel Nursery

Thank you so much for your kind words, we take such pride and joy in caring for your little one.

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Review from Natalie B (Mother of Child) published on 15 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Leaving my baby at 10 months was so difficult but The Chapel made it so much easier. The settling-in sessions were well organised and they sent lots of photos to reassure us. He settled very quickly, has established a good routine and enjoys going and seeing his friends and the lovely staff. The app
is great and receiving the updates and photos each day are often the highlight of my day at work!


Communication is brilliant, especially as you can send messages, rather than calls. The staff are very reassuring, look after him well, put a lot of thought into giving the little ones different activities each day, including lots of messy play and art/craft activities, and notice new things that he's achieved. It's a lovely space with a nice garden. The staff also record food, naps, nappy changes etc on the app is really useful, as well as helping me feel connected to my boy during the day.


I highly recommend viewing the nursery and seeing for yourself.

Reply from Carley Gerard, Area Manager at The Chapel Nursery

Thank you so much for your kind words, we take such pride and joy in caring for your little one.

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Review from L C (Mother of Child) published on 15 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My child is supported and loved at every setback or challenge but celebrated with milestones he accomplishes. The staff are well trained and professional. We are so lucky to have a daycare that looks after him as if he was with family.

Reply from Carley Gerard, Area Manager at The Chapel Nursery

Thank you so much for your kind words, we take such pride and joy in caring for your little one.

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Review from Kifayat O (Mother of Child) published on 28 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My baby girl has been going to the chapel for a couple of months now and she loves it. She’s developing so much and I contribute that to a happy, friendly environment. The staff are all welcoming and supportive.

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Review from Erin S (Mother of Child) published on 27 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Nothing but positive things to say about The Chapel Nursery. They are a lovely, friendly, supportive nursery with an amazing space for the children to learn. My little boy has come on so much since joining last year & I couldn’t ask for a better place for him to learn.

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Review from M D (Father of Child) published on 6 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great experience going to The Chapel Nursery today. All staff were very welcoming and couldn’t tell us enough about how our daughter was getting on, all questions we had were answered in amazing detail. Couldn’t recommend them enough.

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Review from H Z (Mother of Child) published on 24 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our baby was born during the pandemic, I found it really hard to settle the baby at nursery. The Chaple Nursery team spent lots of time and patience working with our family, we worked very closely to build up the baby's confidence and all the development.
This is a nursery I would listen to parents'
opinions and suggestions, they are willing to spend lots of time and effort on each child. They don't just babysit the child, they do care about children's development.
They also update their activity calendar planner, daily update, consistently checking with parents to assure everything is at the right place. We strongly recommend this nursery to all our friends and family.

Reply from Katie Davies, Office Manager at The Chapel Nursery

Thank you for taking the time to complete the review, we really appreciate it. Thank you for your continued support.

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Review from Mariam D (Mother of Child) published on 23 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy with the nursery and how they are taking care of my son. I have seen amazing development and growth in my son since he has been attending. He has settled in well and seems to have a good relationship with the staff at the nursery. The staff are very friendly and supportive.

Reply from Katie Davies, Office Manager at The Chapel Nursery

Thank you very much for your review, it is so nice to hear from you that your son is developing amazingly it is our absolute privilege to care for him and look after him.

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Review from E W (Mother of Child) published on 23 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a lovely nursery setting, my little boy loves going in and some days it's a struggle to get him out!
His teachers, especially key workers, put so much time and attention into the days and get them to try new things which, as parents, we don't always have time to do on a day-to-day basis.
My
youngest is due to start soon and I hope he loves it just as much!

Reply from Katie Davies, Office Manager at The Chapel Nursery

Thank you for your review, it is very much appreciated. We are looking forward to continuing your family's journey with you!

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Review from A M (Mother of Child) published on 22 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is an excellent nursery, my son is well cared for and has learned a lot.
My son is two years old and he is very happy and we as parents are also of the high level of learning that he has learned.
Thanks

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Review from Vanessa W (Grandmother of Child) published on 19 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I drop off and collect my grandson most weeks at least once. He is very happy to attend and loves his helpers and classmates. My experience of the nursery is excellent, at handover in the morning they always ask how his evening was and check if there is anything they need to know. Upon collection, they
give a brief report of how his day went, including what he has eaten and any issues we need to be aware of. The nursery assistants are always happy and friendly and go out of their way to help. (E.g. for his birthday party we didn't have a list of names of who he plays with, the girls compiled a list and labelled the invitations ensuring parents received them and even told us when some parents had accepted!). There have been times when he was going through phases of learning and the team made sure they built on the work we had put in at home (e.g. potty training). I really cannot fault anything and believe the nursery deserves to be awarded Outstanding in every category.

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Review from Radina G (Mother of Child) published on 19 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great setting with loving and caring staff. Both my sons attended full time with my youngest still attending, and they love it. As a parent, I've always had peace of mind when my kids attended the nursery and were confident that they were looked after.

Reply from Carley Gerard, Office Manager at The Chapel Nursery

Thank you for your feedback and thank you for your continued support.

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Review from Sabrina H (Mother of Child) published on 18 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Highly recommended. The staff are very helpful and friendly. My son enjoys going to school and he has definitely improved in so many ways. Really appreciate how the nursery is looking after my son and helping him to learn and improve accordingly.

Reply from Carley Gerard, Office Manager at The Chapel Nursery

Thank you so much for your feedback. We really do appreciate your support.

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Current Review Score: 9.0 (9.040)

Overview of Review Score

The Review Score of 9.0 (9.040) out of 10 for The Chapel Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.364 for The Chapel Nursery is calculated as follows: ( (102 Excellents x 5) + (19 Goods x 4) + (5 Satisfactorys x 3) + (6 Poors x 2) + (11 Very Poors x 1) ) ÷ 143 Ratings = 4.364

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.676 Points relating to the number of positive Reviews for The Chapel Nursery is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 number of registered child places is 14.8. 10 Positive Reviews ÷ 14.8 = 0.676

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

News (0) & Events (0)

News

Upcoming Events

There are no upcoming events for The Chapel Nursery

Previous Events

There are no previous events for The Chapel Nursery

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for The Chapel Nursery

Meet the Team (19)

Lauren

Lauren Bean

Job Title: Nursery Manager

Joined: 2022

Nursery Manager
Vicky

Vicky Jones

Job Title: Senior Early Years Educator

Joined: 2021

Preschool Room leader and Senco
Regan

Regan King

Job Title: Level 2 practitioner

Joined: 2022

Working in Preschool room
Emma

Emma Kitchener

Job Title: Senior Early Years Practitioner

Joined: 2023

Room Leader Preschool
Itohan

Itohan Ozulumba

Job Title: Senior Early Years Practitioner

Joined: 2022

Deputy room leader toddler room
Joanne

Joanne Satchell

Job Title: Level 3 apprentice

Joined: 2021

Works in the Toddler room
Elle

Elle Millar

Job Title: Level 3 apprentice

Joined: 2021

Works in the toddler room
Athi

Athi Vasanthakumar

Job Title: Level 2 practitioner

Joined: 2020

Works in baby room
Vanesa

Vanesa Mitseva

Job Title: Housekeeper

Joined: 2023

Cook and housekeeper
Lynne

Lynne Welton

Job Title: Cleaner

Joined: 2021

School cleaner
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Maisie Scott

Job Title: Deputy Manager

Joined: 2024

Deputy Manager
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Charlotte Baker

Job Title: Room Leader Under 2's

Joined: 2024

Room Leader Under 2's
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Eileen Bower

Job Title: Senior Early Years Educator

Joined: 2024

Senior Early Years Educator
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Chloe Andrew

Job Title: Apprentice

Joined: 2024

Apprentice
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Anya Edwards

Job Title: Early Years Educator

Joined: 2024

Early Years Educator
No image found

Leda Nunes

Job Title: Senior Early Years Educator

Joined: 2024

Senior Early Years Educator
No image found

Hannah Good

Job Title: Apprentice

Joined: 2024

Apprentice
No image found

Lily Brown

Job Title: Apprentice

Joined: 2024

Apprentice
No image found

Nedyalka Stancheva

Job Title: Early Years Qualified Teacher

Joined: 2024

Early Years Qualified Teacher

Frequently Asked Questions about The Chapel Nursery

What is the Age Range of Children that The Chapel Nursery accepts?

The Chapel Nursery accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is The Chapel Nursery Open?

The Chapel Nursery is open: Monday 07:30-18:30, Tuesday 07:30-18:30, Wednesday 07:30-18:30, Thursday 07:30-18:30, Friday 07:30-18:30.

How many Children does The Chapel Nursery have capacity for?

The Chapel Nursery has capacity for a total of 74 Children.

How far is The Chapel Nursery to the centre of Dartford?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact The Chapel Nursery to verify any information. View our terms and conditions. The Chapel Nursery has an Enhanced Service - more info.