Nerlana Ltd | 4 Day Nurseries

Review of
Smiley Stars Nursery - Pollokshaws
from Daniel S (Father of Child) published on 27 November 2025 Submitted via Website • Report

Overall Experience

My son started at this nursery when he was 11 months old and attended till he was 2years 8months only leaving as we are moving house. During that time he has developed from a baby into an intelligent little boy.

This is largely due to the talented and kind staff which have a genuine care and love

towards the children.

My son always enjoys going to nursery as there are always so many activities which are fun and educational.

It will be so sad for Alex to leave but the memories and love of the staff will stay with him as he continues through life.

Reply from Tamara Marashi, Managing Director at Smiley Stars Nursery - PollokshawsThank you so much for your beautiful review. It has truly been a joy watching Alex grow from a little baby into the bright, confident boy he is today. We feel very lucky to have been part of his early journey.
Our team will miss him dearly - he has brought so much happiness, curiosity, and laughter to the nursery. We're delighted to hear how much he enjoyed his days with us and that our activities and care helped support his development.
Although it's sad to say goodbye, we wish Alex and your family all the very best in your new chapter. Please know that he will always be part of our Smiley Stars family, and the door is always open for a visit anytime.
Warmest wishes,
Tammy & the Smiley Stars Nursery Team

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Review of
Smiley Stars Nursery - Crosshill
from C B (Mother of Child) published on 24 September 2025 Submitted via Website • Report

Overall Experience

My son attends Crosshill and we couldn't be happier with the nursery. The staff are amazing and treat the children with respect, compassion, and give them all the care and attention they need to thrive. I wouldn't want my son going anywhere else. He is so happy at nursery and it is so clear to see how

much the staff genuinely care for the children. The management have been so helpful and so supportive as well, we feel so lucky that we got a space here! Would definitely recommend!

Reply from Tamara Marashi, Managing Director at Smiley Stars Nursery - CrosshillThank you so much for your lovely review. We're delighted to hear how happy your son is at Smiley Stars Nursery - Crosshill and that you feel so supported by our staff and management team. We truly value your kind words and are so pleased that you're part of our nursery family :)

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Review of
Smiley Stars Nursery - Ibrox
from Courtney R (Mother of Child) published on 17 September 2025 Submitted via Website • Report

Overall Experience

Overall we have had an amazing experience with Smiley Stars Nursery, over the past 6.5 years we have enrolled both our sons here and never a bad experience yet!
The staff are very attentive and caring, they always go above & beyond for children and parents.

Reply from Tamara Marashi, Managing Director at Smiley Stars Nursery - IbroxThank you for sharing such wonderful feedback and for trusting us with both your sons. We're truly honoured to have cared for them over the last 6.5 years. Our team values building strong relationships with children and parents, and we're delighted to hear this has shone through. Thank you for being such an important part of our Smiley Stars family :)

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Review of
Smiley Stars Nursery - Mansewood
from H M (Mother of Child) published on 16 September 2025 Submitted via Website • Report

Overall Experience

Both of my daughters have attended smiley stars nursery in mansewood and I couldn't recommend it highly enough. The staff are caring and kind and my children have developed lovely relationships with key members of the team. The management team are helpful and very responsive and have a good understanding

of the complexities of family life. The environment is lovely with outdoor space that has been converted for use in any weather. The team also try to take the children out to local green spaces when they can.
The team have really helped to my eldest daughter adjust to having a younger sibling and have been a great source of stability for our family. They also did a great job preparing my eldest for school and supporting the transition.
Overall, smiley stars is a great nursery and I would highly recommend it.

Reply from Tamara Marashi, Managing Director at Smiley Stars Nursery - MansewoodThank you so much for your wonderful review and for trusting us with both of your daughters' early years. We are delighted to hear how much they have enjoyed their time at Smiley Stars Mansewood and how the team has been able to support your family.It means a lot to know that our staff have helped your eldest with her transition to school and with welcoming her younger sibling, while also building strong, caring relationships along the way. We are also glad you value our outdoor space and trips to the local green areas, as these experiences are an important part of the children's learning and development.Your kind words about our management team, staff, and environment are greatly appreciated. We are so pleased that your family has felt supported and that your children have thrived with us. Thank you again for your recommendation - it truly means the world to us.The Smiley Stars Nursery Team :)

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Review of
Smiley Stars Nursery - Ibrox
from Snehi L (Mother of Child) published on 9 September 2025 Submitted via Website • Report

Overall Experience

Smiley star is one of the best nursery at Glasgow. They are very helpful, flexible and amazing team, understands kids well. Good food. Nice welcome, Lot many creative toys, options they have to keep the kids engaged and on their learning path, safe environment, and their family app is excellent app

with all minute details about your child.
My kid adjusted their within no time.
We love Smiley Star Ibrox Nursery.

Reply from Tamara Marashi, Managing Director at Smiley Stars Nursery - IbroxThank you so much for your wonderful feedback. We are delighted to hear that you and your family have had such a positive experience with Smiley Stars Ibrox. It means so much to know that our team's care, flexibility, and dedication have helped your child settle in so quickly and happily.We're especially pleased you find our nursery environment welcoming, engaging, and safe, with plenty of creative opportunities for learning and play. It's also great to know our app has helped you stay closely connected to your child's daily experiences.On behalf of the whole Ibrox team, thank you for your kind words and for being part of the Smiley Stars family :)

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Review of
Smiley Stars Nursery - Mansewood
from Paul N (Father of Child) published on 17 July 2025 Submitted via Website • Report

Overall Experience

My daughter attended Smiley Stars for a number of years.
I felt the care there was excellent and in clean environment. The food the children got was a varied menu.
There was a good outside space in the garden outside which was separated into different spaces for the different age groups.

Reply from Tamara Marashi, Managing Director at Smiley Stars Nursery - MansewoodThank you so much for your lovely review!We're delighted to hear that your daughter had such a positive experience with us over the years. It means a lot to know that you felt the care we provided was excellent and that our environment was clean, safe, and nurturing.We're especially pleased you appreciated our varied menu and outdoor spaces - we work hard to provide healthy meals and engaging, age-appropriate outdoor areas that support each child's development and play.Thank you again for trusting us with your daughter's early years - it was a joy to be part of her journey! :)

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Review of
Smiley Stars Nursery - Pollokshaws
from Nimisha S (Mother of Child) published on 11 July 2025 Submitted via Website • Report

Overall Experience

My kid first nursery and he learnt a lot.Highly recommended. Smiley Stars the best. All facilities are well versed. Highly recommended Pollokshaws Smiley Stars. The location is good and kids can learn lot of things

Reply from Tamara Marashi, Managing Director at Smiley Stars Nursery - PollokshawsThank you so much for your kind words and glowing recommendation! We're absolutely delighted to hear that your child has had such a positive experience at Smiley Stars Pollokshaws - especially as it's their first nursery. It means the world to us that you've noticed the learning, care, and well-equipped environment we strive to provide.We're so pleased that our location, facilities, and team have helped make this journey a joyful one for your family. Thank you again for your trust and support :)

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Review of
Smiley Stars Nursery - Pollokshaws
from K I (Father of Child) published on 7 July 2025 Submitted via Website • Report

Overall Experience

This place has been really great for our son. In very short time staff helped our son to adjust and he was very eager to go to nursery.
I would high recommend this place for any child as a parent. Staff are very helpful and engaging with the children. Always welcoming and cooperating.

Reply from Tamara Marashi, Managing Director at Smiley Stars Nursery - PollokshawsThank you so much for your lovely review! We're thrilled to hear that your son settled in so quickly and is eager to come to nursery-that's exactly the kind of experience we strive to provide. Our team works hard to create a welcoming, engaging environment where every child feels safe and happy, so your kind words mean a lot to us.We truly appreciate your recommendation and are so pleased that you've felt supported and welcomed by our staff. Thank you again for taking the time to share your experience :)

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Review of
Smiley Stars Nursery - Ibrox
from R N (Guardian of Child) published on 20 June 2025 Submitted via Website • Report

Overall Experience

My Stepchild attended for around 4 months. Overall, I rate the service as unsatisfactory and I will clearly outline reasons why...
Intercom was forever broken which meant parents and kids could be waiting outside for what seemed like forever until finally gaining access.
Negative atmosphere/vibe apon

entering the nursery as if some of the staff (not all may I add!) did not enjoy being there.
Several incidents which took place which in turn, led me to question her level of care whilst in the nursery itself.
Resources such as aprons were not provided at any time, even though they were clearly on display.
Several items we also provided the nursery subsequently went missing on seperate occasions.
Communication between staff also clearly lacking as conflicting info passed over on several occasions regarding food consumtion etc.
Good points: Nice back garden for kids to play outside and small setting, allowing for regular 1-on-1 learning.

Reply from Tamara Marashi, Managing Director at Smiley Stars Nursery - IbroxThank you for your feedback and for highlighting the positive aspects of our garden and 1:1 learning environment. We note this is the 2nd review from the same household. Our intercom system admits one family at a time for safeguarding, this may cause short waits during busy times. The incidents mentioned were shared with the Care Inspectorate, who confirmed there were no concerns. The nature of these incidents was also considered age-appropriate for the child's stage of development. Our experienced team works with care and dedication. Like all of us, staff may occasionally have a day when they're not their usual selves, we continue to support them in upholding high standards of professionalism. Aprons are available during free play, wearing them is always the child's choice. No missing items were reported, but if a bottle was misplaced, we sincerely apologise. We're reviewing food logging to ensure consistency. We value all feedback and remain committed to high-quality, nurturing care.

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Review of
Smiley Stars Nursery - Ibrox
from S M (Mother of Child) published on 18 June 2025 Submitted via Website • Report

Overall Experience

Overall very dissatisfied with this nursery. Had to make a snap decision to pull my toddler out before end of term due to being very worried about her quality of care at the hands of this nursery. Would strongly advise against enrolling your children here!

Reply from Tamara Marashi, Managing Director at Smiley Stars Nursery - IbroxWe're sorry to hear the parent left feeling disappointed. Their child attended our Ibrox nursery for around 4 months, during which time they requested to increase attendance-something we feel reflects trust in our care. We took their concerns seriously, carried out a full internal review, also seeking guidance from our Care Inspectorate Officer. We are confident that our team acted with professionalism and compassion throughout, and our practices remain in line with regulatory expectations. At Smiley Stars, we pride ourselves on open communication, experienced staff, and a caring, safe environment for every child. While no setting is perfect for everyone, this review does not reflect the wider feedback we receive from families. To any families feeling concerned, please reach out directly or visit us. Our door is always open, happy to talk through how we work, our values, and how we support children to thrive. Thank you to all the families who continue to trust us and support our team.

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Review of
Smiley Stars Nursery - Pollokshaws
from Karina M (Mother of Child) published on 9 May 2025 Submitted via Website • Report

Overall Experience

Excellent staff. Extremely helpful and brilliant at easing my anxiety when leaving my daughter. The manager is extremely approachable and so helpful with any questions or concerns. Cannot sing praises enough for one of the staff in the baby room. All the staff just go above and beyond.

Reply from Tamara Marashi, Managing Director at Smiley Stars Nursery - PollokshawsThank you so much for your kind words and support!We understand how important it is to feel reassured when leaving your little one, and we're so glad to hear that our team - especially the staff in the baby room - have helped ease those worries. It means a lot to know that you feel comfortable and supported, and we're thrilled that our manager and wider team have been able to make a positive difference.Your lovely feedback will be shared with the whole team - they'll be so pleased to hear it. Thank you again for trusting us with your daughter's care! :)

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Review of
Smiley Stars Nursery - Pollokshaws
from M S (Father of Child) published on 6 May 2025 Submitted via Website • Report

Overall Experience

Our child has been attending Smiley Stars Nursery in Pollokshaws for the past 4 months, and we couldn't be happier with the experience. From day one, the staff have been incredibly welcoming, attentive, and genuinely invested in every child's development.

We've seen a noticeable difference in our

little one's learning, confidence, and social skills. The team makes sure to engage each child in meaningful activities and learning experiences tailored to their needs and interests. They regularly share updates, observations, and lovely photos that let us see just how much our child is enjoying and benefiting from their time there.

A big thank you to everyone at Smiley Stars Pollokshaws for creating such a nurturing, fun, and educational environment. Highly recommended to any parent looking for a caring and supportive nursery!

Reply from Tamara Marashi, Managing Director at Smiley Stars Nursery - PollokshawsThank you so much for your kind words and thoughtful feedback!We're absolutely delighted to hear how happy you are with your child's experience at Smiley Stars Pollokshaws. It means so much to our team to know that the care, attention, and learning opportunities we provide are making a real difference.Watching your little one grow in confidence, learning, and social skills has been a joy for us too. We're so pleased you feel supported and informed along the way - strong communication and trusting relationships with families are really important to us.Thank you again for your lovely review and recommendation. We're so proud to be part of your child's early learning journey! :)

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Review of
Smiley Stars Nursery - Crosshill
from Lynne H (Mother of Child) published on 2 April 2025 Submitted via Website • Report

Overall Experience

I am very happy that I chose Smily Stars nursery for my son. It's important to me that he be able to relax and enjoy his time at nursery while learning in a fun environment. Smily Stars has ticked all these boxes for me and I see my son thriving. The staff are extremely friendly and approachable. I

feel encouraged when I speak with them about my child. I love having the family app as I feel involved in my son's day and it's great to see pictures of him getting involved in activities. It feels like a colourful, happy place to be. My son is excited in the morning when I drop him off. Overall, I feel Smily Stars is great!

Reply from Tamara Marashi, Managing Director at Smiley Stars Nursery - CrosshillThank you for your heartwarming review of Smiley Stars Nursery. We're delighted to hear that your son is thriving in our fun and nurturing environment. Our team is dedicated to creating a space where children can relax, enjoy, and learn, so knowing we've met your expectations is truly rewarding.We're also pleased that our communication app helps you feel connected to your son's daily activities. Fostering strong partnerships with parents is essential to us, and your feedback encourages us to continue enhancing our communication and engagement.Your kind words mean the world to us. Thank you for being a valued part of the Smiley Stars family! :)

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Review of
Smiley Stars Nursery - Pollokshaws
from David T (Father of Child) published on 2 April 2025 Submitted via Website • Report

Overall Experience

Amazing staff that really make us confident that our son is getting great care and educational experiences. They take time to talk each morning and evening to discuss our son's progress. Good facilities including outdoor space, and evidence of ongoing investment in improvements

Reply from Tamara Marashi, Managing Director at Smiley Stars Nursery - PollokshawsThank you for your wonderful review of Smiley Stars Nursery. We're thrilled to hear that our team has provided you with confidence in the care and educational experiences your son receives. Our staff is dedicated to open communication, and it's heartening to know that our morning and evening discussions about your son's progress have been valuable to you.We're also pleased that you appreciate our facilities, including the outdoor space, and that you've noticed our ongoing investments in improvements. Ensuring a nurturing and stimulating environment for the children is our top priority.Your feedback is greatly appreciated and motivates us to continue providing the best possible care and experiences for all our children. :)

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Review of
Smiley Stars Nursery - Crosshill
from Colette W (Mother of Child) published on 31 March 2025 Submitted via Website • Report

Overall Experience

Smiley stars is a fantastic Nursery. My little girl has attended for nearly two years and loves it, the staff are very friendly and go above and beyond to help in any way. The nursery is very clean, very good communication from nursery with updates if my Child. I would highly recommend

Reply from Tamara Marashi, Managing Director at Smiley Stars Nursery - CrosshillThank you so much for your glowing review of Smiley Stars Nursery! We're thrilled to hear that your little girl has been enjoying her time with us over the past two years. Our dedicated team strives to create a warm and nurturing environment, and it's heartening to know that their efforts have made a positive impact on your family's experience.Maintaining a clean and safe space for our children is a top priority, and we're glad you noticed our commitment to cleanliness. Effective communication with parents is essential to us, and we're pleased that our updates about your child's progress have been helpful.Your high recommendation means the world to us. Thank you for being a valued part of the Smiley Stars family!

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Review of
Smiley Stars Nursery - Pollokshaws
from William C (Father of Child) published on 31 March 2025 Submitted via Website • Report

Overall Experience

I can't thank this nursery enough. We have a daughter who needs specific precautions when she attends. The staff at the nursery were very receptacle to our situation.
They have great facilities and we can really see our daughter grow with confidence since she has attended.

Reply from Tamara Marashi, Managing Director at Smiley Stars Nursery - PollokshawsThank you for your heartfelt review of Smiley Stars Nursery. Knowing that we've been able to accommodate your daughter's specific needs and provide a nurturing environment where she can thrive brings us immense joy.Our mission has always been to ensure that every child feels valued, supported, and empowered. Hearing that our facilities have contributed to your daughter's growing confidence is truly rewarding for our entire team.Your family's trust and appreciation mean the world to us. Thank you for allowing us to be a part of your daughter's journey and for sharing your experience with our community.

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Review of
Smiley Stars Nursery - Ibrox
from J G (Mother of Child) published on 31 March 2025 Submitted via Website • Report

Overall Experience

Im so happy I choice best nursery for my son he always love to go there in nursery stuff is amazing so support you cen trust them with ur child 100 percent thenks you for everything you do for all kids

Reply from Tamara Marashi, Managing Director at Smiley Stars Nursery - IbroxThank you so much for your lovely review of Smiley Stars Nursery. We're overjoyed to hear that your son loves attending and that our staff has provided the supportive and trustworthy environment we strive for.Your trust and appreciation mean the world to us. It's our privilege to care for your child and all the wonderful children at our nursery. We'll continue to do our utmost to support their growth and happiness.

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Review of
Smiley Stars Nursery - Crosshill
from Yvonne R (Grandmother of Child) published on 19 March 2025 Submitted via Website • Report

Overall Experience

Both my grandchildren love the nursery the staff are absolutely brilliant with them both are in different rooms staff are friendly always warm welcome both have different characters but learning different skills every day would recommend crosshill nursery to my friends family keep up the excellent work

that you all do well done.

Reply from Tamara Marashi, Managing Director at Smiley Stars Nursery - CrosshillThank you so much for your lovely review! We're delighted to hear that both of your grandchildren are enjoying their time at Crosshill Nursery. Our team works hard to create a nurturing and engaging environment, so it's wonderful to know that they are thriving and learning new skills every day. Your kind words mean a lot to us, and we truly appreciate your recommendation. We look forward to continuing to support your grandchildren on their learning journey! :)

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Review of
Smiley Stars Nursery - Crosshill
from Ross M (Father of Child) published on 19 March 2025 Submitted via Website • Report

Overall Experience

Since my two boys have joined Smiley Stars nursery they have come on a lot with speach and learning.
The Nursery staff are brilliant with the children regarding child development, and I can see the benefits in my two since they have both joined the nursery.
Thank you all the staff at Smiley Stars

Reply from Tamara Marashi, Managing Director at Smiley Stars Nursery - CrosshillThank you so much for your kind words! We're thrilled to hear that your boys are making great progress with their speech and learning since joining Smiley Stars Nursery. Our team is passionate about supporting each child's development, so it's wonderful to know you're seeing the benefits firsthand. We truly appreciate your feedback and look forward to continuing to support your little ones on their learning journey! :)

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Review of
Smiley Stars Nursery - Crosshill
from Siobhan C (Mother of Child) published on 28 February 2025 Submitted via Website • Report

Overall Experience

We trust all the staff, they work so hard and are so caring. We are kept updated. I feel my child's educational development is supported and she has been provided with a good grounding at Smiley Stars Nursery.

Reply from Tamara Marashi, Managing Director at Smiley Stars Nursery - CrosshillThank you so much for your kind words! We truly appreciate your trust in our team and are delighted to hear that you feel supported and well-informed. It's wonderful to know that your child's educational development is thriving at Smiley Stars Nursery. Our staff are dedicated to creating a nurturing and enriching environment, and your feedback means the world to us. Thank you for being part of our Smiley Stars family.

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Day Nurseries Owned by Nerlana Ltd

Nerlana Ltd Locations (4)

Nerlana Ltd Reviews (172)

Smiley Stars Nursery - Pollokshaws

Smiley Stars Nursery - Crosshill

Smiley Stars Nursery - Ibrox

Smiley Stars Nursery - Mansewood

Smiley Stars Nursery - Ibrox

Smiley Stars Nursery - Mansewood

Smiley Stars Nursery - Pollokshaws

Smiley Stars Nursery - Pollokshaws

Smiley Stars Nursery - Ibrox

Smiley Stars Nursery - Ibrox

Smiley Stars Nursery - Pollokshaws

Smiley Stars Nursery - Pollokshaws

Smiley Stars Nursery - Crosshill

Smiley Stars Nursery - Pollokshaws

Smiley Stars Nursery - Crosshill

Smiley Stars Nursery - Pollokshaws

Smiley Stars Nursery - Ibrox

Smiley Stars Nursery - Crosshill

Smiley Stars Nursery - Crosshill

Smiley Stars Nursery - Crosshill

Awards / Recognitions (4)

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