Day Nurseries Owned by Spring by Action for Children in Norfolk

Spring nursery have been amazing for my child, took a while to settle in but she always looks forward to going to see the staff and her friends she has made. The experience has been amazing from the start of our journey and thanks to the amazing team at Spring. A calming, friendly and inviting space and fun from start to finish! The outside space is a real gem too would highly recommend to others

Great care and service.

Staff are very accomodating. The setting has a good range of tools and toys for engaging the kids.

Have been very happy with the level of care provided by all staff, with good levels of development updates and tracking.

From our fist time to now the nursery and staff have been amazing. Always there if you have any queries and keeping me informed of progress with my twins one of which has global development delay and he is included in all the activities for his ability. They have been trained to tube feed him too. I really can't praise them enough

Very pleasant, smiling and responsive team. From the first day my daughter liked it and still likes to go there. I would recommend it to all my friends and acquaintances. This team is amazing. My daughter and I have become so accustomed to them that they are part of our family and not just teachers. Applause for these people.Thanks

The staff are always informative and keep us updated, which gives us real peace of mind. It's clear that they truly want the absolute best for every child in their care. We feel confident knowing our son is in such a nurturing and supportive environment. Highly recommend.

My child hasn't been with this nursery for long but while he has been they have been nothing but welcoming and supportive. Unfortunately my child is going through a lot at the moment regarding family illnesses as well as his own illnesses and the nursery have been amazing with making his life as normal as possible and I couldn't thank them enough. The staff are helpful supportive kind caring in many ways. Would highly recommend this nursery to all the families out there.

My daughter has settled in remarkably quickly and well. No tears since day 3! Communication has been excellent throughout the process of settling in sessions and since she has started via the Famly app where i can follow her feeds, sleeps and nappy changes throughout the day and exchange messages with the adults in the room. We love that she is in a small group of kids the same age as her, getting individualised attention. They have her sussed. It has more of a multiple childminders feel than a nursery feel because of the small groups. Our daughter loves the garden, the sensory room, the musical instruments and is coming home with new words every day. Convenient location with parking. Chef on site. Great value for money. We couldn't be happier.

Amazing nursery, the staff go above and beyond in all aspects. Willing to help out wherever possible and couldn't appreciate them anymore if I tried! Wonderful group of people. My child has also come on leaps and bounds since being there it's incredible to see what they do! Always finding new activities for the kids to do, the food variety is fantastic too. Wouldn't pick anywhere else for my child.

My son absolutely loves attending-he looks forward to going in the morning and always comes home excited to tell me about what he learned, who he played with, and the fun activities they did. The staff take the time to get to know each child individually, and it really shows in the way they support their growth and confidence.

There has always been open and clear communication from management even with changes in staff. Everyone is extremely approachable and multiple members of staff have been very supportive to me personally.

I am extremely happy overall with the nursery.

Thank you very much for all your support, care, and patience!

It's such a comfort knowing she's happy, thriving, and surrounded by people who make her feel safe and encouraged to explore and learn. We're so grateful for everything the Explorers Room team does - thank you all

Thank you to the wonderful team at the nursery. My son is showing some traits that may be on the autism spectrum, and the support and understanding he has received has been amazing. The environment is calm, patient, and encouraging, and I can see how much it has helped his communication and learning.

I also really appreciate how the staff have adjusted the environment to meet his needs, including offering special toys, sensory resources, and activities that he truly enjoys. These thoughtful adaptations have made a big difference in helping him feel comfortable and happy.

A very special thank you to Melissa and Tanya. They have supported not only my son, but me as a mom, always taking the time to listen, offer guidance, and reassure me. Their kindness and understanding have meant so much. I am truly grateful.

Maggie aka Nanna

I am very happy with all the staff that look after my son at nursery. He is very happy there and also happy with all the activities they do and range of meals they have. The app is updated throughout the day so I know how many times he has had his nappy change and what he has eaten. Thank you

I wouldn't hesitate to recommend Spring Milecross to any prospective parent. My son has been through all 4 rooms now, from a baby to a preschooler, and the staff in each and every room have really gotten to know him, have built such strong relationships with him, and have tailored his support to his needs. I can tell just how much the staff value and respect my son as a little person, and that they like him for the little person that he is, which is exactly what you want from the people caring for your child when you can't be with them. We've also experienced some challenges as a family, and every member of staff who supported us through these challenges, from the management team to the room staff, went above and beyond, and showed us such kindness and compassion. Everybody is so approachable, friendly, and non-judgemental, and they really take the time to listen. My son has absolutely thrived at Spring Milecross, and it's made me so happy to see how much his confidence has grown.

An excellent setting. My little boy attends the baby room and really struggled with the transition to nursery. The staff were incredible helping him settle. They were so kind and patient. He gets lots of 1-1 time. They make a real effort to understand his interests and implement it into the scheme of work. The communication is excellent throughout the day and the end of day handovers are really informative. I could not be happier with our experience.

Resources in each room have been updated to reflect the interests of children in which they help to promote communication, imagination and turn taking skills. The resources are now much more appropriate for the age and stage of development.

2 year olds and above have open access to the outdoor area, meaning children can develop independence, get fresh air and navigate the spaces much more freely. I feel the use of basic signing, along to routine songs is an inclusive and fun way to promote language development.

Staff are good at updating verbally about your child's day. At times it would be nicer to have more observations added onto the app which shows the progress your child is making, especially as they transition into other rooms. However the app is well used to update families about things happening within the nursery.

Ever since my little one has started nursery everyone has been great. Very attentive to his needs specially as he has ASD they've been very understanding. Also very supportive in helping with support for his needs and looking at the right areas to help with his improvement.

Our Daughter started at Spring, Thorpe Hamlet in September of this year. To start with, she was upset with going, Mum and myself were then a bit apprehensive about her going. The staff reassured us that this is completely normal and now just a couple of months in she loves her days at nursery. The staff are always warm and welcoming with her and do everything to make her settle. They adjusted some meals for her and went out of their way to help her with nap times. We appreciate everything they do for our daughter. 5