Day Nursery Owned by Twizzle Tops Day Nurseries in Suffolk

manager always helped with any managerial and adminstrative related queries timely.

Overall, a wonderful experience.

and one adult.

capture his days!

teach in a lively manner where kids can enjoy.

starting school. Firstly, I cannot remember the last time I had updates on the parent app. The room my son was in has no toys or age appropriate resources (arts and crafts materials for example). Nobody can ever tell us about his day because the person we drop him off with is never the same person we pick him up from. There are constant staff in and out and the children never go out like they used to - Park, shops, on the bus - Presumably because they don't have enough staff. The nursery itself is dirty and dingy and is not the same place we enrolled our son into 3 years ago. Avoid this place.

was fractured and the reassurance disappeared. I tried to give this nursery some time to turn things around, but found the improvements to be small and not enough in the end. The updates on the app not coming through to parents and always being blamed on the internet or app. Staff that were there most of the day with my child not there for handover so the other staff member didn't know and being given contradictory information. Whilst I wish the nursery would have turned around with the care and information, it never did.

that he will eat at home now! Another staff member is an absolute angel and my son absolutely adores her!
I don't have one bad thing to say about the nursery or any of the staff! I drop him off knowing that he is safe and will be well looked after, supported and will have fun. I'm really glad that I chose Twizzle Tops Day Nursery Ipswich for my sons' nursery journey.

Thankyou

this being staff or management, and this has only been for the last year this has gone downhill.
There has just been a change to one of the entrances where desks are in the entrance room. I understand staff need to do work, but now it feels like an office and not a welcoming space for children
There has been a change to breakfast times, with it being 7 am - 8 am meaning needing to book the child in an extra hour, whereas before breakfast was until 8.30 am. I understand the staff want a good routine for the children, however, I just feel this is a money-making way and making it more difficult for parents to have an easy start to the morning before going to work as I have spoken to a few other parents, who agree.

has been up to.
Thank you to all the staff, we are very happy so far!

actually glasses she needed, as her speech has completely changed since having them. Any little thing I ask, the girls will accommodate for. They do go above and beyond for the children.
One thing I would like though is for there to be more communication on the app. I know there have been a few huge staffing changes, and the break-in over Christmas, but I do like to see photos of my daughter doing her activities and to know how she has done with food.
Overall, I'm very happy. My daughter loves it there, and because of that, my youngest daughter is starting in February.

to spend time with other children as well as she also loves the staff. I am proud of my little lady and all because the staff are so caring, nice, respectful and patient. Thank you all.

app, and weekend newsletters on what’s coming up next. Our child also loves going to the soft play area next door during the early morning too (what a plus!).

be too much trouble and my son loves the food and the activities. Everyone seems to know him - not just his room staff but everyone smiles and welcomes him.
I highly recommend this nursery and am really pleased we chose this nursery.

rate this nursery enough.