N Family Club - Tunbridge Wells - St John's

Newcomen Road, Tunbridge Wells TN4 9PA
Review Us
10 23 Reviews
  • N Family Club - Tunbridge Wells - St John's, Tunbridge Wells
N Family Club’s St John’s nursery is located in Tunbridge Wells. It is a 20-minute walk from the railway station.

The building was once a Victorian school and offers light and airy playrooms set across two floors, as well as a generous parents’ area. The private garden supports Forest School-inspired learning and has a space specially for babies.

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care

Group/Owner

Person in Charge

  • Abiola Daniels (Manager)

Number of Childcare Staff

  • 24

Total Places for Children

  • 79

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Funding & Fees

  • Under 3 years: £103.50 per standard day
    3 years +: £93.00 per standard day


    Fees include all food, drink, consumables and activities.

  • Our fees are all-inclusive, covering everything from meals and snacks, formula for infants, nappies and trips


    You can find out more about fees on our website, along with all the Ts & Cs you need to know

Opening Times

  • Monday 07:00-19:00
    Tuesday 07:00-19:00
    Wednesday 07:00-19:00
    Thursday 07:00-19:00
    Friday 07:00-19:00

When Closed

  • Bank Holidays, 1 week at Christmas & Inset Days

N Family Club - Tunbridge Wells - St John's Reviews (23)

10

N Family Club - Tunbridge Wells - St John's has a Review Score of 10 (9.978) out of 10, based on 23 reviews in the last 2 years.
Over all time N Family Club - Tunbridge Wells - St John's has 23 reviews.

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Total of 23, showing 1-20
Review from Emily S (Mother of Child) published on 11 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely nursery setting with friendly and attentive staff. Great facilities and they've really thought about the details to make it as easy for parents as possible. Plus, the free croissants at drop off go down very well with my older child!
Reply from Carla Osborne, Front of house Manager at N Family Club - Tunbridge Wells - St John's
Thank you for taking the time to share your experience with us, Emily We're over the moon to hear that you're happy and it really inspires us to keep providing the best care. -Love from Carla & the…read more
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Review from D I (Father of Child) published on 7 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our children absolutely love N Family. The staff are friendly and caring. The nursery itself is bright, clean and modern. The food menu is fantastic too, it's healthy, varied and the children really love eating there. We couldn't be happier with the care and environment they provide.
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Review from Sarah W (Mother of Child) published on 7 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We couldn't be happier here.The staff are incredibly welcoming, kind and genuinely invested in the children's development. It's such a comfort knowing our little one is in a safe and fun environment every day. We've seen so much growth in her confidence, communication, and social skills since starting
here. Highly recommended!
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Review from Shay R (Father of Child) published on 7 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son started in September and has been thriving. When he first started, we couldn't get him off of us, now he basically dives into their arms.It's so nice to see the daily updates and messages from the team.
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Review from Phoebe P (Mother of Child) published on 6 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son started at nursery this month and he's getting on great. The staff are lovely and have made the transition for both him and us super easy. The food is fantastic and the overall experience has been brilliant! We get updates daily on what he's been up to and I feel fully informed which has helped
the transition immensely!
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Review from Lois R (Mother of Child) published on 4 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter moved to N Family St John's after not settling at another local nursery and I can honestly say joining here was the best decision ever!!! The whole team, the facilities, the food and the activities are second to none and my little girl is utterly thriving here. She absolutely loves her nursery
days and has grown in confidence since joining here, the team complete regular updates throughout the day on a fantastic app so you have total peace of mind that your little one is happy, whilst learning and having fun! I would (and do) without hesitation recommend N Family St John's to anyone looking for a fantastic, caring and stimulating environment for their child.
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Review from Connor J (Father of Child) published on 3 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are beyond pleased to have chosen N family club St.Johns for our daughter. She started nursery feeling very shy and unsure but now absolutely loves it there. The staff are so friendly and informative always giving updates and information on how she's getting on. She has learnt so much already in
just 3 months and we feel happy knowing she's in safe hands. We couldn't recommend enough!
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Review from Evelina H (Mother of Child) published on 27 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We couldn't be happier with N Family Tunbridge Wells St Johns! The staff are incredibly friendly, caring, and professional - you can tell how much they genuinely love what they do. Even though our son has only recently started and is still settling in, the team have been so patient, understanding, and
supportive, which has made the whole process so much easier for us as parents.


The nursery itself is spotless and beautifully maintained, with such high standards across the board. The activities are creative and engaging, and we already feel confident that he's in safe, nurturing hands.


We're so grateful to the whole team for creating such a warm and welcoming environment. We honestly couldn't recommend them highly enough!

Reply from Carla Osborne, Front of house Manager at N Family Club - Tunbridge Wells - St John's
Thank you so much for taking the time to write such a wonderful review, Evalina! We truly cherish having you as part of our family, and I'll be sure to share your lovely feedback with our entire team.…read more
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Review from S H (Mother of Child) published on 27 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We recently joined N Family Tunbridge Wells St Johns for our daughter and couldn't be happier! Sophia, her key person, is absolutely wonderful, warm, friendly, and kind. The whole front of house team is lovely and welcoming from the moment you walk in. The atmosphere is relaxed and informal, yet professional.
Most importantly, our daughter is happy and stomps off into the room without a backward glance. We wouldn't hesitate to recommend!
Reply from Carla Osborne, Front of house Manager at N Family Club - Tunbridge Wells - St John's
Thank you so much for your kind and loving review, Your Little darling brings a smile to our faces every day, and we're all so proud of the incredible progress she's made here at N. It's wonderful to…read more
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Review from Luke F (Father of Child) published on 27 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We love the Nursery and all the staff. Every time we come in we are warmly welcomed, Etta always is happy when she is there, and even cries when we pick her up. The food menu is healthy and varied. I would highly recommend N Family as a great Nursery!
Reply from Carla Osborne, Front of house Manager at N Family Club - Tunbridge Wells - St John's
Thank you for your positive review-it was a pleasure to read! We're so glad to hear that you've noticed such progress in your daughter's development. We look forward to supporting her as she continues…read more
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Review from G W (Father of Child) published on 27 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We've been at N Family for a short while now and already feel extremely happy with our decision. From day one the team has been warm, welcoming and genuinely caring.


The facilities are beautiful and thoughtfully designed - bright, inspiring indoor spaces and a wonderful outdoor area.


We appreciate

their flexible hours option and the way they make mealtimes more than just feeding - all food is freshly prepared onsite and children dine together with educators.


We also love that they keep us in the loop about our child's progress via their app, and there's a real sense of community.


Overall, a top-quality nursery that feels like a "home away from home" - we couldn't be more pleased.

Reply from Carla Osborne, Deputy Manager at N Family Club - Tunbridge Wells - St John's
Thank you so much for your kind words, It has been an absolute joy having your child with us, and we feel truly lucky to be a part of their learning and growth. Your feedback means the world to us,…read more
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Review from Elizabeth J (Mother of Child) published on 22 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely nursery and lovely staff! Made the transition of sending our little one to nursery super easy. After viewing other nurseries in our area N Family became the clear choice for us due to the excellent facilities, lovely staff and care taken towards the children, their safety and hygiene.
Reply from Carla Osborne, Front of house Manager at N Family Club - Tunbridge Wells - St John's
Thank you for your wonderful review! The entire team is so happy to hear you're enjoying your time at N and we will keep trying to make every day special for you and your family.- Love from management…read more
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Review from L L (Mother of Child) published on 17 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter started at the nursery in November after moving from another nursery near by. All the team at St Johns are wonderful. All the team go above and beyond for our daughter. The menu is sent weekly and offers our daughter a very healthy varied diet. Hats off to the chef! The transition was easy
and she settled very quickly. The app updates us on her day and during collection there is always time for a quick catch up. The provision for the children is inviting, fun and stretches her learning. She enjoys all the different things ti explore and I can tell she is getting a broad range of activities. Such as cooking, painting and music. I wouldn't hesitate to recommend N Family at St Johns to any new parents.
Not to mention our daughter loves going! We are very happy.
Reply from Carla Osborne, Front of house Manager at N Family Club - Tunbridge Wells - St John's
Thank you for taking the time to share your feedback! It's a pleasure to be part of your child's care, learning, and development. We are extremely proud to know that we've made you feel at ease.…read more
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Review from Elle C (Mother of Child) published on 17 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
N Family -St Johns. The team have been brilliant at helping my little one and our family settling into the nursery work life balance . Naturally nursery has been a big adjustment for us but the N Family at St John's have been so reassuring and provide regular updates throughout the day. The app is fantastic
and the team are regularly communicating throughout the day which certainly gives that peace of mind. It's a really friendly atmosphere right the way from reception to the rooms and most importantly I know my baby (10 month ) is safe and enjoying the activities. We have really bonded with the whole team but especially our key worker that is fantastic and so caring . Thank you team . Would highly recommend N Family -St johns
Reply from Carla Osborne, Deputy Manager at N Family Club - Tunbridge Wells - St John's
Thank you for taking the time to share your feedback! It's a pleasure to be part of your child's care, learning, and development. We are extremely proud to know that we've made you feel at ease.…read more
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Review from K D (Mother of Child) published on 17 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter was one of the first to join this nursery when it opened and we have been very happy from the get go. We had a bad experience at a nearby nursery so I was anxious about sending her somewhere new. But I really feel she is in safe hands at N Family SJ and she is constantly coming on leaps
and bounds. We are always kept up to speed with her development and she has made some lovely friends too. We couldn't be happier.
Reply from Carla Osborne, Front of house Manager at N Family Club - Tunbridge Wells - St John's
Thank you so much for taking the time to write such a wonderful review, We truly cherish having you as part of our family, and I'll be sure to share your lovely feedback with our entire team. Love…read more
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Review from A H (Mother of Child) published on 18 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been at the nursery since opening and is extremely happy. On a daily basis the team arrange for different activities which help increase development of my son. One activity was growing caterpillars to butterflies which my son really enjoyed and the happiness on his face when he told me about
it every night was amazing.
The team are welcoming and have made the transition to a new nursery very smooth. I would 100% recommend the nursery.
Reply from Poppy Roberts, Deputy Manager at N Family Club - Tunbridge Wells - St John's
Thank you so much for your kind words! It has been an absolute joy having your son with us, and we feel truly lucky to be a part of his learning and growth. Your feedback means the world to us, and…read more
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Review from E G (Mother of Child) published on 20 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
N Family St John's is basically Hogwarts for babies. After transferring from another nursery in Tunbridge Wells, my son came back a different child after week 1. He was stimulated, happy, full of personality and most importantly tired with a full belly when he comes home. He loves nursery and I was
so concerned about putting him in early at 9 months but the staff are so encouraging, supportive of any home personal circumstances and really focus on the differentiation of each individual kid and what their needs and requirements are to support their developmental milestones. Every staff member from the cleaner, chef, front of house to key worker are engaged and have a wonderful influence on him. The admin is tops, although I would recommend going through the front of house manager rather than head office because she will always go above and beyond to make your life easier. Best investment I ever made. Thank you NFamily for the wonderful impact you all have on both our lives x
Reply from Carla Osborne, FOH Manager at N Family Club - Tunbridge Wells - St John's
Thank you so much for your lovely feedback! We absolutely adore having your son with us, and it's a true joy to watch his personality and confidence blossom. Our team is committed to creating a…read more
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Review from Angelica C (Mother of Child) published on 16 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter has been attending N Family Club since February 2025. Transitioning from a Childminder, I was a bit concerned about her settling well with the nursery as it is a completely different environment as she was used to. I was quickly impressed by the professionalism of the nursery, their high
standards, clean and organised facilities and the love and care they put into the work they do every day, my daughter feels very happy there and I could see how she was quickly learning new skills and independence in every day tasks. The food seems to be really good and I like that we are updated weekly about the menu, my daughter has been trying a variety of ingredients and my initial concern of her not eating much was soon going away as I could see that she was enjoying the meals with her friends. The App is really good too, easy to use , set up and update, and you'll get daily updates about activities, naps and meals, which it was also what I was looking for when choosing NFamily Club.
Reply from Poppy Roberts, Deputy Manager at N Family Club - Tunbridge Wells - St John's
Thank you so much for leaving us such a wonderful review, we are so pleased your daughter loves it here at N, Best wishes from the all of the Tunbridge Wells St Johns Team x
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Review from S P (Father of Child) published on 21 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great team - so friendly and helpful.
Regular updates via the app which works well too.
Food menu is amazing.
Lots of daily activities.
My son loves going to nursery now which is hard to believe.
Thank you so much.
Reply from Carla Osborne, FOH Manager at N Family Club - Tunbridge Wells - St John's
Thank you so much for your lovely review, we really appreciate you taking the time to write it! We are really happy your son enjoys coming to nursery. Sending warm regards from all the N Tunbrudge…read more
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Review from Tuba S (Mother of Child) published on 17 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son joined N Family Club St Johns after moving from another nursery, and the difference has been remarkable. From day one, the team has been well-organized, caring, and professional. Every aspect-from safety to relationships-has been exceptional. Leaving your child in someone else's care is never
easy, but the team made the transition smooth. His 2 key persons have been incredible. One key worker in particular has been his safe space, helping him through separation anxiety with patience and warmth.
The entire team, including 6 in particular and many more I could not mention here, make him feel secure and valued. The nursery excels in real-time updates, attentive staff, hygiene, and a home-like atmosphere. The food is nutritious, and the activities have boosted his speech, confidence, and social skills.
We are beyond grateful and highly recommend this nursery to any parent seeking genuine care and excellence.
Reply from Carla Osborne, FOH Manager at N Family Club - Tunbridge Wells - St John's
Thank you so much for your lovely feedback! We absolutely adore having your son with us, and it's a true joy to watch his personality and confidence blossom. Our team is committed to creating a…read more
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Current Review Score: 10.0 (9.978)

Overview of Review Score

The Review Score of 10 (9.978) out of 10 for N Family Club - Tunbridge Wells - St John's is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.978 for N Family Club - Tunbridge Wells - St John's is calculated as follows: ( (269 Excellents x 5) + (6 Goods x 4) ) ÷ 275 Ratings = 4.978
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for N Family Club - Tunbridge Wells - St John's is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 79 number of registered child places is 15.8, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

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Meet the Team (1)

Abi

Abi

Job Title: Nursery Manager Joined: 2024

With over 17 years of experience in the childcare sector, Abi has worked with children from birth to 5 years old and supported young adults in her local community. Starting as a nursery nurse and advancing to a management role, Abi has a Level 5 in Management and Leadership, enhancing her skills in creating a great workplace. She is deeply passionate about helping children grow and develop. Outside of work, she enjoys cooking and has recently discovered a passion for the gym.

Frequently Asked Questions about N Family Club - Tunbridge Wells - St John's

What is the Age Range of Children that N Family Club - Tunbridge Wells - St John's accepts?

N Family Club - Tunbridge Wells - St John's accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is N Family Club - Tunbridge Wells - St John's Open?

N Family Club - Tunbridge Wells - St John's is open: Monday 07:00-19:00, Tuesday 07:00-19:00, Wednesday 07:00-19:00, Thursday 07:00-19:00, Friday 07:00-19:00.

How many Children does N Family Club - Tunbridge Wells - St John's have capacity for?

N Family Club - Tunbridge Wells - St John's has capacity for a total of 79 Children.

How far is N Family Club - Tunbridge Wells - St John's to the centre of Tunbridge Wells?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact N Family Club - Tunbridge Wells - St John's to verify any information. View our terms and conditions. N Family Club - Tunbridge Wells - St John's has an Enhanced Service - more info.