Dockside Day Nursery and Pre-school

Unit NURS 1, Dockside Outlet Ctr, Maritime Way, Chatham Maritime, Chatham ME4 3ED
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9.9 82 Reviews
  • Dockside Day Nursery and Pre-school, Chatham
Dockside Day Nursery and Pre-School is a full day care nursery situated in the Dockside Outlet Shopping Centre. The nursery has a unique, modern and fully secure rooftop garden looking out onto the picturesque Chatham Maritime Marina.

The nursery features five spacious and well equipped age-appropriate rooms ranging from babies to rising fives attended to by well qualified and experienced staff.

The Baby Room follows the home routines of younger babies, providing a loving and secure environment to meet all their needs. The Toddler Room features comfy areas, exciting activities and resources positioned around safe, fun physical equipment for those children who are toddling and explore a great deal more, but still may need aspects of their home routines. Staff work as closely as possible to match home routines for babies and toddlers.

The Nursery Rooms 1 and 2 cater for intrepid two-year-olds and all the excitement that being two brings. The engaging environment encourages a wide range of skills to be learned to aid independence with cosy areas to rest.

The Pre-School Room and Rising Fives Rooms inspires three and four-year-old children to gain the literacy, maths and self-care skills ahead of the crucial time of starting primary school ready to be life long learners.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Hayleigh Fry (Manager)

Admission Information

  • Minimum of three half day sessions or two full day sessions

Number of Childcare Staff

  • 35

Total Places for Children

  • 109

Age Range

  • from 0 years 3 months
  • to 4 years 11 months

Funding & Fees

  • Email Dockside Day Nursery for more information.

  • Dockside Day Nursery provides high quality childcare and education with experienced, qualified staff in a fantastic environment with a unique rooftop garden. We have five rooms - Babies, Toddlers, Nursery 1, Nursery 2, Pre-School and Rising Fives. All meals are freshly cooked on the premises by our nursery chef.


    **Funding terms and conditions apply **


    Parents and Carers are able to use the fifteen hour funding from 9 months old up to and including the 15 and 30 hour funding for three and four year olds, stretched over 51 weeks of the year.


    Sibling Discounts also available (Terms & Conditions apply)

    Additional Information:
    •   In order to secure your place, a deposit of £200 and a non refundable registration fee of £50. If you decide not to join the nursery, the deposit is not refundable as the place would have been held.
    •   Fees are based on 51 weeks per year, paid monthly in advance (1st of every month)
    •   A minimum booking of two full days or 3 half days per week is required
    •   Fees to be paid monthly by direct debit or tax free childcare
    •   No refunds will be given for sickness or holidays.
    •   Fees are subject to review in accordance with the Terms and Conditions
    •   The nursery will be closed on all Bank Holidays (normal charges still apply)

    NHS workers and Emergency Services get 5% off and there is also a 10% discount for full-time places.

Opening Times

  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30

When Closed

  • Bank Holidays

Parking

  • Plenty of free parking for up to one hours at the Dockside Shopping Outlet car park

Dockside Day Nursery and Pre-school Reviews (82)

9.9

Dockside Day Nursery and Pre-school has a Review Score of 9.9 (9.923) out of 10, based on 26 reviews in the last 2 years.
Over all time Dockside Day Nursery and Pre-school has 82 reviews.

Overall Experience
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Reviewer Connection to Dockside Day Nursery and Pre-school
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Total of 82, showing 1-20
Review from Samuel P (Uncle of Child) published on 6 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dockside has been amazing for my niece who joined in June 2025 following her transition of becoming a big sister. I do the drop offs and pick ups and cannot fault the staff team, management are great for answering any questions, reassuring any anxieties and being so welcoming! Great choice of nursery!
Reply from Hayleigh Fry, Nursery Manager at Dockside Day Nursery and Pre-school
Thank you for your kind words , it's been lovely getting to know you & little one :)
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Review from Maddie P (Mother of Child) published on 18 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son has attended Dockside Nursery since he was 7 months old, and it has been a truly wonderful experience. For nearly a year and a half, he has gone in so happy, a testament to the warm and caring staff. The bond he has formed with his key workers is special, and he has always separated easily from
me, which speaks volumes about the trust they create.
Even during a tough transition period, the staff were incredibly supportive and helped him with patience. The daily app updates-covering meals, naps, and nappy changes-are invaluable for a working parent. They also made a genuine connection with my older daughter who comes to drop-off.
We are so sad to be leaving but highly recommend Dockside Nursery to anyone looking for a nurturing and loving environment.
Reply from Hayleigh Fry, Nursery Manager at Dockside Day Nursery and Pre-school
Thank you for your kind words, it has been a pleasure having little one & for sure will miss him. Thank you for your continued support :)
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Review from Nikita W (Mother of Child) published on 9 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both of our daughters have attended, starting as early as 10 months old, and it has been such a positive experience for our family. From the very beginning, the staff have shown real dedication, not only in providing excellent care but also in listening to and meeting the individual needs of each child.
Reply from Hayley Fry, Nursery Manager at Dockside Day Nursery and Pre-school
Thank you so much, we have loved having both girls at Dockside. Thank you for all your continued support :)
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Review from Troy F (Father of Child) published on 27 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Best nursery around. Helpful staff. Understanding management. Loads of space for all the kids. Sad to be leaving.. Even tried my best to stay once moved house, but In the end had to leave reluctantly.


Send your child here. It's outstanding by ofsted for a reason. Won't beat it.

Reply from Hayleigh Fry, Nursery Manager at Dockside Day Nursery and Pre-school
Thank you so much for your kind words- we will miss you guys. Wish you all the best :)
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Review from H T (Mother of Child) published on 5 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been going here from 12 months old (she is now 2 1/2) . She is a very nervous/shy girly but the staff have been nothing but understanding and patient with her. She has made some lovely friends who she talks about all the time.
Whenever I have had minor complaints, they have been dealt
with efficiently and effectively. I am beyond happy with the care daughter receives here.
Reply from Hayleigh Fry, Nursery Manager at Dockside Day Nursery and Pre-school
Thankyou so much for your kind words, we love having little one here! Thank you for choosing Dockside :)
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Review from Chaniece B (Mother of Child) published on 5 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my children attended this nursery, my son has been here since he was 2 he's now 4 and going into school come September and my daughter was 3 when she started. This nursery has been absolutely amazing, the staff are so welcoming and very supportive with both you and your child, cant fault them at
all i feel as if i have grown a bond with the nursery as a parent and i never felt that at my daughters first nursery which is nice because you want to be a part of their journey too
Reply from Hayleigh Fry, Nursery Manager at Dockside Day Nursery and Pre-school
Thankyou so much for your kind words, we loved having little one here! Thank you for choosing Dockside :)
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Review from Hayley D (Mother of Child) published on 5 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My twin girls have been attending here since they were 9months old and now are 2. They have come on so much since starting the nursery. One of my girls was very attached, shy and cried everytime at drop off, but all the staff in nursery room 1 worked with her and building her confidence and this has
really shown what they have done as she runs off say bye and goes in with a smile which makes my day feel so much easier. My other little girl enjoys the nursery so much and names all the staff on her room on a daily basis which shows me just how much they mean to her, she is full of confidence and just loves going everyday. They are turning into such clever little girls with the help of all the lovely staff! Thank you to all the staff for helping my girls on their journey with you all
Reply from Hayleigh Fry, Nursery Manager at Dockside Day Nursery and Pre-school
Thankyou so much for your kind words, we love having little one here! Thank you for choosing Dockside :)
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Review from Katie S (Mother of Child) published on 5 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter went here and they are amazing brought her out of her shell and helped with her speech. I'm truly thankful with all staff and what they do each day. I really recommend this nursery and pre school
Thank you staff at dockside nursery and pre school for everything.
Reply from Hayleigh Fry, Nursery Manager at Dockside Day Nursery and Pre-school
Thankyou so much for your kind words, we loved having little one here! Thank you for choosing Dockside :)
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Review from Natalie A (Mother of Child) published on 5 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has attended this nursery for just over 10 months, she began in baby room and is now in toddler room. We have nothing but praise for the nursery staff as they go above and beyond every single day.


Staff are always professional, friendly, thorough in handovers, communication is great

and clearly love their jobs.


The nursery were also not fazed by the additional needs our daughter has, which was a breath of fresh air.


We also have meetings with the SENCo who regularly reviews careplans to ensure they reflect her needs and challenge her- again, the SENCo is thorough, friendly and pays attention to detail.


There are a wide range of activities the staff do throughout the day to challenge and motivate the children and it is lovely to be sent photos monthly, so I can see her having fun. There is also an app where staff and parents can communicate, which makes contact easy.


Overall, we are thrilled our daughter has a place at this nursery. Thank you for all your hard work

Reply from Hayleigh Fry, Nursery Manager at Dockside Day Nursery and Pre-school
Thankyou so much for your kind words, we love having little one here! Thank you for choosing Dockside :)
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Review from Hasina B (Mother of Child) published on 25 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter has been at Dockside Day Nursery for over a year now and we couldn't be happier with the care receives. The staff are warm, nurturing, and genuinely invested in each child's development. From the moment she started, they made her feel safe and valued, helping her grow in confidence, independence,
and curiosity. The activities are creative and enriching, and she comes home excited to share what she's learned. Communication is excellent-we're always kept informed and feel completely reassured. Most importantly, our daughter absolutely loves going to nursery. The joy on her face each morning says it all. We're so grateful to the amazing team at Dockside for creating such a positive and loving environment. Highly recommend!
Reply from Hayleigh Fry, Nursery Manager at Dockside Day Nursery and Pre-school
Thank you for your kind words! We love having your little one at Dockside :)
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Review from Victoria B (Mother of Child) published on 3 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful nursery. My now almost 3 year old toddler has been attending since 9-months old. Child centred & professional approach. Friendly & enthusiastic staff. Attentive to my toddlers needs. I wouldn't hesitate to recommend Dockside Day Nursery & Pre-School. Thank you for all you do!
Reply from Hayley Fry, Nursery Manager at Dockside Day Nursery and Pre-school
Thank you for your kind words - we love having little one here at Dockside!! :)
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Review from Sukhi B (Mother of Child) published on 11 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son has been at Dockside for 2 years and we cannot express how amazing it is! We had to move our son from another nursery which closed down without any notice very quickly and our son's transition to Dockside was seamless - he went in skipping in the morning and always came out smiling and this
is down to the incredible staff they have who are so talented and nurturing and just all round wonderful! We will miss everyone dearly and will always be grateful for everything they have done for our son to prepare him for school and his next steps! The Manager is the bomb and she has a team of superstars! Highly recommend this nursery - there is nowhere better! Thank you!
Reply from Sharon Lucas, Nursery Manager at Dockside Day Nursery and Pre-school
Thank you so much, what a smashing review. It has been a wonderful 2 years to see him grow. We will miss seeing you all, thanks for choosing Dockside and we hope the next school journey is amazing.
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Review from A B (Mother of Child) published on 11 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son has been attending the nursery for 4 years and is just leaving to start primary school. We are so thankful that when viewing nurseries we settled with Dockside Day Nursery and Pre-School. Our son loves attending, and the feel of the nursery is very much a family. All the staff know our son and
are able to provide detailed handovers at the end of the day. We are provided developmental updates and photos via the app and this is lovely to feel involved in our son's learning and interests. Our son is very well prepared to start primary school. We are going to miss the friendly staff and laughs at the stories they tell us of our son's antics. The management team are involved in the day-to-day running of the nursery and are equally able to tell us what our son has been doing. We could not recommend the nursery enough and are so thankful for all they have done for our son.
Reply from Sharon Lucas, Nursery Manager at Dockside Day Nursery and Pre-school
Wow, 4 years, it has gone so quickly and he has really come along. We will miss you all, he will do well at school and is so confident now. Thank you so much.
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Review from A O (Mother of Child) published on 6 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son has been going to Dockside Day Nursery since he was a year old and has just completed his last day in Preschool. It is an amazing nursery with lovely staff. His confidence with his peers and learning has grown so much thanks to them. We will be forever grateful and will miss you all.
Reply from Sharon Lucas, Nursery Manager at Dockside Day Nursery and Pre-school
Thank you so much for a lovely review, we have really enjoyed looking after him at Dockside Day Nursery and wish him the very best first day at school. Kind Regards
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Review from C B (Mother of Child) published on 27 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son has been at the nursery for 4 years and our daughter started a year ago and we are so thankful for everything the team have done for them both throughout these years. They are always professional but have also become like part of the family to us. Our son loves attending and has never felt nervous
about going in and this is due to the fun environment the team provide and maintains whilst making sure they are ready to transition to primary. He has become so confident and that is all thanks to the nursery and we will be very sad when he has to say goodbye to them all. Whilst there are days our daughter can be a bit reluctant to go in, the team are always there to greet her with a smile and a cuddle and she is always happy to go straight to them. We always recommend the nursery to our friends and family and would like to say a huge thank you to you all.
Reply from Sharon Lucas, Nursery Manager at Dockside Day Nursery and Pre-school
Thank you for your review. It has been an absolute pleasure being a part of your little one's learning journey. We will miss him lots! Thank you for your continued support.
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Review from Emma W (Mother of Child) published on 14 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter attended the nursery from the age of 2. Born during Covid I was worried about social skills, however, I think that the nursery has been integral to my little one forming close friendships and she is very outgoing and social. She is also very excited to start school and I think again this
is down to the care and attention in preparing the children for their next steps. Would recommend
Reply from Sharon Lucas, Nursery Manager at Dockside Day Nursery and Pre-school
Covid was a difficult time for all our little ones and she has certainly come on in leaps and bounds. Thank you so much for your lovely review. Kind regards
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Review from P A (Mother of Child) published on 14 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son attended this nursery for one year and I couldn't be more grateful for the care he was provided. If you're looking for a nursery with polite, kind and caring practitioners, this is definitely the one for you. The manager is very proactive, and I knew my child would feel welcomed here from the
first day I met her. In one year, he has shown significant improvement in his behaviour, speech, and interaction with other children and adults, and is a lot more confident now. My son is very fond of his key worker and the other practitioners and really enjoys his time at the nursery. This nursery is indeed outstanding.
Reply from Sharon Lucas, Nursery Manager at Dockside Day Nursery and Pre-school
Thank you so much for your lovely review of Dockside Day Nursery. It is really appreciated and we are really happy at his amazing progress. Kind regards
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Review from Emma F (Mother of Child) published on 8 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
A heartfelt thank you to you all for all your hard work, love, dedication, patience, and care. You have been nothing but supportive not only to our daughter but our little family. You've helped develop her in many ways and also embedded some truly great values. Caring, supporting, teaching, and developing
whilst making every day a fun environment to go to which was also very important. You have done amazing throughout covid and truly have a remarkable team they are all lovely staff and had an impact on our daughter's development and 1st stages in life and helped prepare her for school through creative and educational activities even, through play and songs that were easy to memorise. While keeping us updated regularly with golden moments and observations. This all means that the transition from nursery to Reception should be smooth. A big thank you to the Manager as well as the team, we will never forget you with this important chapter of my daughter's life.
Reply from Sharon Lucas, Nursery Manager at Dockside Day Nursery and Pre-school
Thank you so much for your kind words, we have loved being a part of your daughter's journey and wish her all the best in her new adventure in primary school. We will all miss you all. Thank you for…read more
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Review from Luke H (Father of Child) published on 8 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter has attended Dockside for over 4 years and we have been consistently impressed with the service. The team and management are so caring and have been like an extended part of the family.
There is good feedback provided each day alongside the more formal pieces shared through observations
in the app. The team are flexible and has been able to support us when hours have changed at work. There are a number of activities across the year which support learning and bring fun to the rooms.
Reply from Sharon Lucas, Nursery Manager at Dockside Day Nursery and Pre-school
Thank you for the kind words, we have loved having your child here at Dockside over the years. Thank you all for your continued support since your child started, it has not gone unnoticed at all. We…read more
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Review from C W (Mother of Child) published on 7 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son's overall time with the nursery has been nothing short of amazing. He has come so far since his first day and loves all the staff that work with him, often asking to see them over the weekends! The staff are always so helpful and give a detailed handover of each day. I have never had any complaints
about the nursery as they are excellent and very attentive. I can't wait for my youngest to start.
Reply from Sharon Lucas, Nursery Manager at Dockside Day Nursery and Pre-school
Thank you for your kind words, we have loved having your son at Dockside and equally cannot wait for your little one to join us! Thank you for your continued support.
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Current Review Score: 9.9 (9.923)

Overview of Review Score

The Review Score of 9.9 (9.923) out of 10 for Dockside Day Nursery and Pre-school is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.923 for Dockside Day Nursery and Pre-school is calculated as follows: ( (288 Excellents x 5) + (20 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 310 Ratings = 4.923
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Dockside Day Nursery and Pre-school is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 109 number of registered child places is 21.8, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Frequently Asked Questions about Dockside Day Nursery and Pre-school

What is the Age Range of Children that Dockside Day Nursery and Pre-school accepts?

Dockside Day Nursery and Pre-school accepts Children aged from 0 years 3 months to 4 years 11 months.

What Days & Hours is Dockside Day Nursery and Pre-school Open?

Dockside Day Nursery and Pre-school is open: Monday 07:30-18:30, Tuesday 07:30-18:30, Wednesday 07:30-18:30, Thursday 07:30-18:30, Friday 07:30-18:30.

How many Children does Dockside Day Nursery and Pre-school have capacity for?

Dockside Day Nursery and Pre-school has capacity for a total of 109 Children.

How far is Dockside Day Nursery and Pre-school to the centre of Chatham?

1.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Dockside Day Nursery and Pre-school to verify any information. View our terms and conditions. Dockside Day Nursery and Pre-school has an Enhanced Service - more info.