Quays Park Nursery

B2 Quays Office Park, Conference Avenue, Bristol BS20 7LZ
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9.5 31 Reviews
  • Quays Park Nursery, Bristol
Quays Park Nursery & Pre-School in Portishead has 122 children's places and is open Monday - Friday, 7:30am - 6:30pm.

Offering care for children from 6 months to 5 years old, the nursery has designated areas inside for different age groups; babies, toddlers and pre school children. This ensures the team of experienced, inspirational practitioners are able to offer each child the care and attention they need in an environment purposefully designed to promote children’s development.

Outside there is a large adventure garden, with many opportunities for fun, engaging physical play, allowing children of all ages to enjoy some time in the fresh air. With plenty of trips out in the community too, the team work hard to plan regular activities outside, there are always opportunities to enjoy the great outdoors.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Zoe Mathias (Nursery Manager)

Number of Childcare Staff

  • 20

Total Places for Children

  • 122

Age Range

  • from 0 years 6 months
  • to 5 years 0 months

Funding & Fees

  • Under 3 Years Old:
    •?????£76 Full Day
    •?????£46 AM Session
    •?????£46 PM Session


    Over 3 Years Old:
    •?????£71 Full Day
    •?????£43 AM Session
    •?????£43 PM Session

  • Pricing includes everything your child needs for the day, including nappies and milk.
    Morning Sessions include snack and lunch.
    Afternoon sessions include tea.
    Government Funding from 9 months through to pre-school is accepted without restriction, for Working Parent, Universal and Eligibility Funding which is simple deducted from your first chargeable sessions.

Opening Times

  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30

When Closed

  • Christmas Eve to New Years Day and all Bank Holidays

Parking

  • Dedicated Staff and Visitor parking with drop off spaces

Quays Park Nursery Reviews (31)

9.5

Quays Park Nursery has a Review Score of 9.5 (9.462) out of 10, based on 13 reviews in the last 2 years.
Over all time Quays Park Nursery has 31 reviews.

Overall Experience
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Date Published
  • 31
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Reviewer Connection to Quays Park Nursery
  • 28
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Total of 31, showing 21-31
Review from Z D (Mother of Child) published on 22 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Admittedly I was very nervous starting nursery and weary of how my son would be cared for due to severe separation anxiety by him. I can honestly say it's the best decision ever made to choose this nursery. The staff have been wonderful! Fully supportive, caring and understanding. Providing regular
updates, photos and feedback. My son is now thriving and actually enjoys attending nursery. This has made work life easier to manage knowing he's cared for in such a friendly environment. I couldn't thank the staff enough!
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Review from Eva L (Mother of Child) published on 14 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter started in Mar 23, she was 9 months. She was crossed for a few weeks, I can see her key person is caring and helping my daughter to settle (I saw her sleep in her key person's arm one day when I pick up her). She enjoys to go the nursery now and has a smile when she meets the staff from
the nursery.
Good Job!
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Review from E G (Mother of Child) published on 14 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely amazing! My little boy has developed in all areas incredibly since starting in February 2023. His key worker as well as all other staff know him very well, including his interests and skills. They work with both me and my little boy to develop knowledge using these. Thank you so much! We
really appreciate everything you do. (Could change the door system though.)
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Review from A W (Mother of Child) published on 8 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Quays Park Nursery are amazing! Staff are friendly, knowledgeable and caring and they clearly love what they do. Since starting at Quays Park our little boy has become more confident and we have noticed how much he is developing - thank you!
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Review from Danielle K (Mother of Child) published on 14 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are really happy with how well the staff have helped our little boy settle in. His key worker has developed a lovely relationship with him and very quickly he was very settled and comforted by her. The staff clearly love working with children and they are very caring and playful. The activities they
set up for the children are varied and are tailored towards things they like - our son loves the messy play trays. Communication with the nursery has been excellent- we particularly like their use of the app to keep us informed of his food, sleep and activities.
I also really like how much time they spend outdoors - they are out in the garden at least twice every day, plus they take them on walks in the local area and to the local park.
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Review from Simon D (Father of Child) published on 19 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My child has now been going to this nursery since they opened in October. I can honestly say she has loved every minute. The staff here are second to none, I can not speak highly enough, very welcoming, kind, thoughtful, enthusiastic, they listen to what we have been doing at home with our child and
extend this whilst she is at nursery to help bring on her development. We are constantly updated on her throughout the day. The facilities are brilliant, there is a wide selection of resources, they plan lots of activities that our child loves. I have already recommend this nursery to a few friends and will continue to do so in the future.
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Review from E C (Mother of Child) published on 16 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at the nursery have been nothing but supportive, welcoming and friendly. We get updates through photos and observations through the nursery app as to what my child has been doing. My child has settled in really well and always looks forward to going to Quays Park.
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Review from P K (Grandfather of Child) published on 6 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
To be honest, as a grandfather I don't have a lot of experience of nurseries, but I can only speak as I find. First and foremost, all staff I've come into contact with have been attentive, friendly and approachable. Always have plenty of stories of their daily activities. The location at Quays Park
is a great location close to Junction 19 with plenty of easy parking. The facility is modern, clean and full of all the facilities you would expect in a nursery. Security to the nursery is first class with all the latest radio frequency identification door security. In my humble opinion, the combination of the above makes for a well-run nursery.
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Review from Lucy A (Mother of Child) published on 6 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Outstanding nursery - very clean, and staff are very supportive. Would recommend it to friends and family who have children as they are very well looked after. Brilliant outdoor area for the children and is very secure.
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Review from A K (Mother of Child) published on 3 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little girl started at Quays Park as they opened in October. The staff were absolutely brilliant and settled her in straight away. She was only 9 months when she started and she has always arrived at the nursery beaming to see everyone! We get such good handovers every time we arrive to collect her
alongside being updated throughout the day on the nursery app. There is a vast range of resources on offer and the room is welcoming and homely. The staff observe my child and plan activities to extend her learning. I was able to do my own parent observation showing my little girl's interests at home and they extended this by planning activities around this interest! As new staff have started, they have all been amazing, and make me feel so confident to leave her for each session. As a mum, it was daunting going back to work and having to take her to nursery but Quays Park have made this so easy. I see how much she gets out of her sessions at nursery! Thank you so much!
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Review from E P (Mother of Child) published on 23 December 2022 Submitted via Website • Report
Overall Experience 1.0 out of 5
My son had a short stay at the nursery and he has never really adapted; the staff are rude to parents. I have never seen notes of daily planned activities (only toys around a room), and staff would refuse to give information about my son when I would pick him up. They have an electronic door (that was
broken for a few weeks, so you would have to wait when they see you, to manually open the door - it could take a couple of minutes and afterwards they would charge a late fee, even for 4 minutes that you were waiting for the door to be opened). They did ignore my email with complaints for almost 3 weeks and only replied after I chased them. Not recommended at all.
Reply from Vicky Collins, Childcare Director at Quays Park Nursery
Whilst disappointing that you have chosen to ignore our replies and instead write a review, we do urge you to consider the points you raise.

As explained, we completed an investigation into your…read more
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Current Review Score: 9.5 (9.462)

Overview of Review Score

The Review Score of 9.5 (9.462) out of 10 for Quays Park Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.929 for Quays Park Nursery is calculated as follows: ( (146 Excellents x 5) + (9 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 156 Ratings = 4.929
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.533 Points relating to the number of positive Reviews for Quays Park Nursery is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 122 number of registered child places is 24.4. 13 Positive Reviews ÷ 24.4 = 0.533
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Quays Park Nursery to verify any information. View our terms and conditions. Quays Park Nursery has an Enhanced Service - more info.