N Family Club - Dollis Hill

82 Dudden Hill Lane, London NW10 1DR
Review Us
9.8 26 Reviews
  • N Family Club - Dollis Hill, London
N Family Club couldn’t be more excited about their new nursery in Dollis Hill. The purpose-built and modern space is located just a 10-minute walk away from Dollis Hill station. The nursery features large open playrooms, a dedicated art studio and a state-of-the-art mini kitchen. There are two garden spaces, with plenty of space for playing outdoor games. Regular Forest School-inspired sessions (where children build dens, explore bug hotels and cook outside) and local community trips also form an important part of the core programme.

The nutritious nursery meals are cooked fresh every day by in-house chefs and have been designed with the support of Laura Matthews, the former Head of Nutrition at Jamie Oliver. N have designed a nursery experience with the whole family in mind, and a service that puts you first. So for parents, there is a dedicated front-of-house team who are ready to welcome you each day. To brighten your mornings, there is a breakfast bar serving fresh coffee and snacks for you to grab as you drop off. They have also created The Family Hub: an online platform packed with advice for the early years, child-approved recipes, activities recommended by educators to try at home, and access to a series of online parenting events with leading experts,

Working with leading experts, N has developed a progressive learning programme unique to N, and entirely bespoke to each child. Designed to inspire and prepare children to thrive in the modern world, it includes subjects such as yoga, Spanish, cookery, science, art, and global citizenship. N also believe that in order to provide the best possible learning environment for children, it's important to invest in the team's development too. N support their educators to pursue further early years studies through their in-house training scheme, The N Academy.

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care

Group/Owner

Person in Charge

  • Sharon (Manager)

Number of Childcare Staff

  • 45

Total Places for Children

  • 80

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Funding & Fees

  • Under 3 years: £109.50 per standard day
    3 years+: £101.50 per standard day

  • Our fees are all-inclusive, covering everything from meals and snacks, formula for infants, nappies and trips.
    The minimum plan we offer is 2 full days, and every N plan must include either a Monday or Friday.


    You can find out more about fees on our website, along with all the Ts & Cs you need to know.

Opening Times

  • Monday 07:00-19:00
    Tuesday 07:00-19:00
    Wednesday 07:00-19:00
    Thursday 07:00-19:00
    Friday 07:00-19:00

When Closed

  • Bank Holidays & 1 week at Christmas

N Family Club - Dollis Hill Reviews (26)

9.8

N Family Club - Dollis Hill has a Review Score of 9.8 (9.821) out of 10, based on 15 reviews in the last 2 years.
Over all time N Family Club - Dollis Hill has 26 reviews.

Overall Experience
  • 25
  • 1
  • 0
  • 0
  • 0
Date Published
  • 26
  • 5
  • 5
  • 14
  • 12
Reviewer Connection to N Family Club - Dollis Hill
  • 19
  • 7
Total of 26, showing 21-26
Review from Pieter G (Father of Child) published on 11 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great teachers, a fun atmosphere. We came here for the food diversity and the curriculum and have not been disappointed. Also, the management team is very warm and helpful to new parents - would highly recommend for parents in the area to bring their kids here.
Reply from Laura O'Neill, Nursery Manager at N Family Club - Dollis Hill
Thank you so much, Pieter, for the wonderful feedback. We really do appreciate it!
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from T S (Father of Child) published on 7 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
N family club has truly built a family atmosphere and with a brilliant community of people.
We have been with them for over 1 year now.
We really appreciate the effort they put in and the quality of their care.
Reply from Laura O'Neill, Nursery Manager at N Family Club - Dollis Hill
Thank you so much for the wonderful feedback. We really appreciate it.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Ani H (Mother of Child) published on 23 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Couldn't wish for a better nursery. My son loves his nursery and enjoys his time there very much. On top of that, I have peace of mind to go on with my day. The staff members are the most friendly, caring, and professional people I have seen around. I am sending my youngest one there as well when I
go back to work. Incredible staff, engaging environment - I 100% would recommend it to my friends.
Reply from Laura O'Neill, Nursery Manager at N Family Club - Dollis Hill
Thank you so much for the wonderful feedback. It is very much appreciated and thank you for being a part of our N Family.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from T O (Mother of Child) published on 8 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The N Family Club is an excellent nursery. Attentive teachers and management team, safe environment, transparent and open in their communication. I would absolutely recommend it, I know my child is in good hands.
Reply from Laura O'Neill, Nursery Manager at N Family Club - Dollis Hill
Thank you so much for the wonderful feedback, we really appreciate it!
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Nicolas J (Father of Child) published on 26 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
N Family Club - Dollis Hill has been wonderful. The staff were very supportive during the settling-in period. Our little one quickly developed a strong relationship with his room's staff (and key person) and is striving. His napping and eating have significantly improved since starting at the nursery.
We have also been very impressed by the range of activities the children get to participate in.
The frequent updates on the app are very useful and allow one to keep track of naps, meals and nappy changes throughout the day. The app also facilitates communication with the nursery staff (manager or room staff). As new parents, it has given us great comfort in the knowledge that he is happy and settled.
Reply from Laura O'Neill, Nursery Manager at N Family Club - Dollis Hill
We really appreciate the feedback and are extremely happy to hear all the wonderful things you have to say about the nursery. Thank you so much.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from A A (Mother of Child) published on 26 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have the best experience with N family Club - Dollis Hill. We get constant communication from the practitioners throughout the day about how and what our kid is doing.
He is learning so many things in a short time span of one month. He now dances with nursery rhymes, recognises a few animals and
responds pretty well to instructions.
We are really happy that our kid is happy.
Reply from Laura O'Neill, Nursery Manager at N Family Club - Dollis Hill
Amazing feedback and happy to hear you have had a great experience and that your child is excelling at nursery. Thank you for the feedback.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Current Review Score: 9.8 (9.821)

Overview of Review Score

The Review Score of 9.8 (9.821) out of 10 for N Family Club - Dollis Hill is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.883 for N Family Club - Dollis Hill is calculated as follows: ( (160 Excellents x 5) + (19 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 180 Ratings = 4.883
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.938 Points relating to the number of positive Reviews for N Family Club - Dollis Hill is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 number of registered child places is 16. 15 Positive Reviews ÷ 16 = 0.938
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

Loading

Loading

Awards / Recognitions (2)

Loading...

Meet the Team (1)

Sharon

Sharon

Job Title: Nursery Manager Joined: 2024

Sharon is a seasoned Early Years Education expert with over 30 years of hands-on experience in childcare. Her qualifications in Early Years and Leadership & Management reflect her deep passion for giving children the best start in life. As a proud mother of three, Sharon knows just how important great childcare is, and this personal experience drives her commitment to providing top-notch care that helps every child grow, learn, and flourish. Sharon believes that working together with parents and building a supportive team is key to helping children reach their full potential.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact N Family Club - Dollis Hill to verify any information. View our terms and conditions. N Family Club - Dollis Hill has an Enhanced Service - more info.