The Green Giraffe Day Nursery - Cardiff Bay

Unit 2, Dunleavy Drive, Cardiff CF11 0SR
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10 15 Reviews
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Person in charge

  • Cheryl Jacobs (Manager)

Total Places for Children

  • 78

Age Range

  • from 0 years 2 months
  • to 5 years 0 months

Opening Times

  • Monday 07:45-18:00
    Tuesday 07:45-18:00
    Wednesday 07:45-18:00
    Thursday 07:45-18:00
    Friday 07:45-18:00

When Closed

  • Bank Holidays and Christmas

Parking

  • Free parking

The Green Giraffe Day Nursery - Cardiff Bay Reviews (15)

10

The Green Giraffe Day Nursery - Cardiff Bay has a Review Score of 10 (9.956) out of 10, based on 15 reviews in the last 2 years. Over all time The Green Giraffe Day Nursery - Cardiff Bay has 15 reviews.

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Review from Abie S (Mother of Child) published on 11 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were really anxious about our daughter starting nursery but it's turned out to be the best decision we could have made. The manager and every single member of staff we've interacted with have been kind, enthusiastic and invested in the development of our daughter. She is so happy, kind, thoughtful
and they are working to support our developmental goals. We love the values and mission of the nursery and whilst it was more expensive than other nurseries, we think the quality, care, curriculum and love they show the children make it worth it. Our daughter loves nursery and we'd send her more frequently if we could! Everything is clean, looked after, communication is excellent and the input of parents is wanted and reflected in the nursery. Thank you so so much.

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Review from C T (Mother of Child) published on 11 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was so worried about sending my daughter to daycare but had absolutely no reason to stress. She loves it there and comes home a happy child. The staff genuinely love your child and go above and beyond to make sure they are cared for.

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Review from S D (Mother of Child) published on 12 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the beginning my experience with the nursery has been exceptional. The management are so welcoming and help with anything that I need. My little boy settled in really well and the staff are so lovely and nurturing with him. You can tell that he is loved and happy within the nursery and I can't
thank the staff enough for making my little boy so happy and content. The care and attention that is met for my little boy is amazing from the daily diaries, observations and daily feedback. I am so happy with the Green Giraffe at Cardiff Bay and I can't recommend it enough, thank you so much for everything you do!

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Review from Heather R (Mother of Child) published on 4 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't speak highly enough of all the staff at Green Giraffe. Over the last 3 years they have got to know my daughter and tailored their support to nurture her in the best way.
The fundamentals go without saying- she is well fed with lovely healthy food, had her changing needs met promptly and the
range of activities are fantastic.
They supported her and us so well during potty training and I credit their dedication for how sociable and bright she is becoming.
They are accommodating and communicative.
It is a big thing to send your baby to nursery when they are so small but they made it so easy!

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Review from M C (Father of Child) published on 3 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been at this nursery since he was 9 months old and the care has always been exceptional. They have helped him develop and progress and the staff are always very kind and supportive. I would highly recommend this nursery.

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Review from Jo M (Mother of Child) published on 3 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'd love to recommend this nursery. We have had nothing but a positive experience with them. Our eldest thrived and we will definatly put in our 2nd child as soon as needed.
Pleasant, professional, Fab team, understanding, willing and always happy to help.

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Review from L V (Father of Child) published on 2 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The facility is extremely well kept in term of uptake and tidiness. All the rooms, from little toddlers to grown ups are very broad, full of light and pleasant to the eye. Food menu is well communicated, healthy and varied


The staff is very attentive and supportive to parents' requests. They track

children's progresses with the app and they can provide detailed summaries of children's day upon collection.
All in all a very good experience for both parents and children.

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Review from A J (Father of Child) published on 25 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son thrived under the care of Green Giraffe. The staff were attentive to his needs and the communication was prompt and effective. We moved from England and were nervous for our son to start a new setting, but the staff went above and beyond to make him feel welcomed.

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Review from E R (Mother of Child) published on 25 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so grateful to have found such a fantastic nursery for our little one to attend. She has been to Green Giraffe Cardiff Bay since she was 10 months old, and the care she receives is incredible. They really love the children, providing a home from home environment but really developing them with
age appropriate tasks/play/craft/outside time etc. Our little one loves going in, which is the greatest test and gives us comfort that she's happy. They also deal with food allergies really well, updating care plans, providing her with safe alternatives of the meal so she's not excluded, but they keep her really safe which is such a relief for us. The meals are nutritional and varied too, and sound delicious. Updates are great through the day via the app, and verbally on collection. I would always highly recommend the nursery based on our experience to date. Thank you,

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Review from Dominic B (Father of Child) published on 25 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has attended this Green Giraffe Cardiff Bay for over 3 years and i'm so happy that we chose this nursery. The care is excellent and from so many of the staff, particularly one member, who has gone the extra mile with in caring for him for the past 18 months - my son always talks about her at
home! They have done so much in developing his speech, problem solving, emotional intelligence and humor that I cannot thank them enough!

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Review from Piyumini H (Mother of Child) published on 20 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I could be happier with the care and attention my child receives at this nursery. From day one, the staff have been warm, welcoming, and incredibly professional. It's clear that they genuinely care about every child's wellbeing and development.


The environment is safe, clean, and filled with fun

and educational activities. My little one comes home smiling every day, full of stories and new things they've learned. The communication from the team is excellent & I always feel informed and involved.


If you're looking for a nursery that feels like a second home for your child, I can recommend Green Giraffe highly enough!

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Review from Alexander H (Father of Child) published on 20 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son absolutely loves going to nursery at the Cardiff Bay Green Giraffe. As a parent I could not be more content with his care there.
The app gives me regular updates to let me know how he has been and what he has been getting upto which I find extremely useful especially for what food he likes.


Now

for the Staff. The staff are the most lovely and supportive bunch of people I could ever leave my child with, regularly staff members i see outside of the playrooms ask after my son and are always smiling and welcoming.


Recently my Son changed rooms and the communication from the Staff and way it was handled so as to minimise his discomfort cannot be faulted in anyway.
Thank you Team, I am extremely happy with every aspect of Green Giraffe Cardiff Bay, especially the Staff.

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Review from Ciara F (Mother of Child) published on 20 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My child has been at Green Giraffe since September 2024. We looked around for a long time for nurseries and felt that this one met our requirements. It's far surpassed our expectations and we're delighted that we chose it. It's always a nerve racking experience for any parents when their children start
nursery but he runs in to see his key workers and comes home happy and smiling after a fun filled day. We love how "on it" with sharing his day with us they are, and how well they know him. My son genuinely loves coming to nursery and the staff are kind, empathetic and real professionals. They have always been so open and receptive and I feel they genuinely love our little guy. We're so grateful for the care they give him. Our little girl will be attending when she is a little older and I have no doubt she will have the same experience.

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Review from Jessica P (Mother of Child) published on 29 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault Green Giraffe. The staff are fantastic. They are super friendly and warm and welcoming to the children. They are genuinely interested in them and their development. They are looking out for your child. For example they took my son to see stick insects they had in a different room
as they could see he has a particular interest in bugs.
Their communication is so good. I feel I can trust them to tell me what has happened, both positive and negative. They keep the app updated and give me courtesy calls when there has been an accident or incident.
They helped my son settle into the nursery and into the different rooms as he moves up. He has made some really good friends through nursery. My son talks about the staff and the other children with great fondness. He really enjoys his time at the nursery. My son has developed great social skills and communication skills by being at this nursery. The staff support is second to none.

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Review from F A (Father of Child) published on 28 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were amazing.
Thanks for looking after my child.
My child is in his transition period which is not easy on us at all, but I must admit they are trying hard to make it as smooth as possible for him to settle down.

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Current Review Score: 10.0 (9.956)

Overview of Review Score

The Review Score of 10 (9.956) out of 10 for The Green Giraffe Day Nursery - Cardiff Bay is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.994 for The Green Giraffe Day Nursery - Cardiff Bay is calculated as follows: ( (179 Excellents x 5) + (1 Goods x 4) ) ÷ 180 Ratings = 4.994

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.962 Points relating to the number of positive Reviews for The Green Giraffe Day Nursery - Cardiff Bay is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 number of registered child places is 15.6. 15 Positive Reviews ÷ 15.6 = 0.962

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Awards / Recognitions (0)

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Frequently Asked Questions about The Green Giraffe Day Nursery - Cardiff Bay

What is the Age Range of Children that The Green Giraffe Day Nursery - Cardiff Bay accepts?

The Green Giraffe Day Nursery - Cardiff Bay accepts Children aged from 0 years 2 months to 5 years 0 months.

What Days & Hours is The Green Giraffe Day Nursery - Cardiff Bay Open?

The Green Giraffe Day Nursery - Cardiff Bay is open: Monday 07:45-18:00, Tuesday 07:45-18:00, Wednesday 07:45-18:00, Thursday 07:45-18:00, Friday 07:45-18:00.

How many Children does The Green Giraffe Day Nursery - Cardiff Bay have capacity for?

The Green Giraffe Day Nursery - Cardiff Bay has capacity for a total of 78 Children.

How far is The Green Giraffe Day Nursery - Cardiff Bay to the centre of Cardiff?

1.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact The Green Giraffe Day Nursery - Cardiff Bay to verify any information. View our terms and conditions. The Green Giraffe Day Nursery - Cardiff Bay has an Enhanced Service - more info.