N Family Club - West Hampstead

You can only truly judge whether a nursery is great by seeing how your child feels about going there every day. My son always woke up excited and happy to attend, which spoke volumes about the environment. The quality of the staff is outstanding-they are caring, professional, attentive, and genuinely dedicated to the children's well-being and development. Their warmth and commitment gave us complete confidence and made our experience exceptionally positive.

We feel so lucky to have found this nursery and are deeply grateful for the role it has played in his early years. We wouldn't hesitate to recommend it to any family looking for the very best start for their child.

Our child is very happy and has become so social and learning so much.

We are really impressed with N Family West Hampstead. Every staff member is attentive, very thorough and thoughtful in their communication and give a very personalised and caring approach to each child. Each staff member has been so helpful and we have been particularly impressed by the level of pastoral care around the settling in period. We are also so impressed by the menu and our son really enjoys the activities - there is incredible attention to detail. They even made his 1st birthday feel special. Leaving your child with someone new to start work again is a nerve wracking experience but the team's expertise and care mean that I always feel confident about myself or my partner leaving him for the day. We are so grateful for the team's hard work.

N family West Hampstead is an amazing environment for our 14 month old son. He takes part in an incredible selection of activities which allow him to be creative and messy. He's developed a huge amount since being there and the staff are always so friendly and warm.

All of the staff I have interacted with at West Hampstead are kind and warm with the children. Our room leader maintains a cheerful and fun atmosphere and encourages collaborative play and craft between the children. They follow themes each week to encourage the kids to build upon and retain knowledge. I wish the outdoor space was bigger enabling more free time and play outside but it is well designed and reasonably sized for a central London location.

We would recommend to parents in the area.

This was our daughter's first year away from home, and as parents, it was a challenging decision to trust someone else with her care. However, despite the initial hurdles, the nursery staff listened carefully to our feedback, and we've seen significant improvements. We are delighted to say that the past nine months have been smooth and positive. One of the biggest highlights for us is how much our daughter enjoys being at the nursery. She loves spending time with her key persons-special thanks to three staff members in particular for their incredible care and attention. The nursery offers a great variety of activities, which keeps her engaged and learning in fun, creative ways. We also appreciate that fresh food is prepared on-site. The staff are always friendly, making drop-offs and pick-ups easy and pleasant. A special shout-out to to another two specific staff members for being so helpful. Overall, we were happy with the nursery and we couldn't be more grateful for their care and support!

Long may this continue and I'm hoping he continues to flourish and thrive at N Family.

The warmth and dedication of the staff are truly commendable. We are always welcomed with a lovely smile from front of house who is so helpful with our queries. Thank you N family West Hampstead

Love this nursery, my baby started at the nursery a couple of weeks ago and is very happy there. The staff was so helpful and supportive and made me feel comfortable very quickly. They cared a lot about my baby which made it easy for me to relax into this new step. I love that the baby's room has windows floor to ceiling and a little covered outdoor space so they can enjoy fresh air and daylight. They also were very open to using the same nappies and formula brands I use at home. I love that they have a baby sensory room. My baby loves going there.

A very loving, supportive and sweet nursery. Our daughter has been at N Family Club for two years and has really enjoyed it. The team genuinely cares for your child and the food is excellent (something I am very grateful for as they get fed very well multiple times a day). Very grateful for the nursery and I have already put my other daughter's name down for next year.

Big shoutout also to their in-house chef - the menu is excellent and very balanced from a nutritional perspective, kids love it!

Friendly staff, if a few too many Arsenal fans! Kids seem happy there and activities and learning is varied. Very structured, ideal prep for school. Nice treats in reception. Flexible in terms of swapping days etc. Very comfortable with my kids being there. Good nursery!

My daughter has been at the nursery for about two months and it has been an excellent experience! N West Hampstead has an excellent manager, room leads/team and front-of-house staff. I am so glad to send my daughter to a place where she is well looked after, learning and experiencing new things, and all smiles at drop off and pick up! Great play facilities and activities for the children, as well as a very interactive app keeping parents up to date on their children’s day in real time! Feeling lucky to have got a place here and would recommend it to all parents.

N Family is the nurturing and loving environment that we looked for when enrolling our daughters into nursery. Each child is supported in a personalized way which enhances their self trust, curiosity and determination. As parents, we made great friends among the parent community not to mention that our daughters made lifelong friends. The hours 8 AM to 6 PM help tremendously when both parents work full time. We highly recommend N West Hampstead and are grateful for the lovely staff and management team which took great care of our family.

We joined the Nursery a month ago and although our little one has not been settled in yet, everyone is there to support us - from the lovely team in the babies' room to the management team! We receive updates on how her day is going and we love the pictures of her while she is playing/ drawing/ reading! The staff really cares about each baby individually and the constant update makes us feel that she is in good hands. We love all the activities and the things she is learning and we can see that it has a positive impact on her while she is at home showing us new things she learned at the nursery. Thank you very much to the whole team!

My daughter has been attending N Family Club, West Hampstead for over a year now. She loves going to school and is so well looked after by the staff and management. We love the N Family education philosophy and the range of activities for the children.

Our daughter has been at N Family West Hampstead for 1.5 years and has absolutely thrived during this time. She walks in each day with a smile on her face and she has made many friends there. She is always stimulated and learning with the many activities available to her. The staff are wonderful and caring, and always go above and beyond. We love the events they put on for Sports Day, Easter, Mother's and Father's Day, and Halloween. N Family have created a sense of community and we are very happy to be a part of it.

We are so incredibly happy with N Family Club West Hampstead. Our son is doing very well and has developed so much in the time he’s been there. The range of activities the brilliant nursery staff do with the children is fantastic and the staff are always happy to give tips on fun developmental activities items we can also do easily at home. The communication between staff and parents is exceptional, I always know exactly how he’s getting on and they make sure at every pick-up and drop-off there is a good amount of time to do a verbal handover. The Famly app is really good and I get lots of pictures and videos. The food is of exceptionally high quality and a real variety is provided, in fact, I wish they did takeaways for parents! We couldn’t be happier with N Family Club and would recommend it to any parent looking for a nursery in West Hampstead.