Monkey Puzzle Day Nursery Eltham

1 Alderwood Road, Eltham, London SE9 2JY
Review Us
9.9 95 Reviews
  • Monkey Puzzle Day Nursery Eltham, London
Monkey Puzzle Eltham is a brand new children's day nursery offering full day care and half day care sessions, to children aged 3 months up to 5 years.

The nursery is part of an award-winning nursery group and proud to provide high-quality childcare and excellent facilities.

Some of the brand new nursery facilities include...

- Highly qualified and well-motivated staff

- Beautifully appointed, bright open plan rooms

- Amazing outdoor play areas, which include a woodland forest school, mud kitchen and large walk-in sandpit

- Wide ranges of educational toys, resources and equipment

- Fantastic learning opportunities

Open times: Monday - Friday from 7.30 am - 6.30 pm, 51 weeks of the year. (Closed on Bank holidays and 1 week at Christmas)

Offering full daycare from 7.30 am - 6.30 pm as well as half day sessions. The morning session is from 7.30 am - 1.00 pm and the afternoon session is from 1.00pm - 6.30pm.

Funded sessions are also available.

Nursery fees include the following......nappies, wipes, formula milk, meals and snacks.

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Emily Quee (Manager)

Number of Childcare Staff

  • 30

Total Places for Children

  • 65

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Funding & Fees

  • £53.00 Half day sessions (Per Day)
    £90.00 Full day Sessions (Per Day)

Opening Times

  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30

When Closed

  • Bank Holidays & 1 week over Christmas

Monkey Puzzle Day Nursery Eltham Reviews (95)

9.9

Monkey Puzzle Day Nursery Eltham has a Review Score of 9.9 (9.855) out of 10, based on 23 reviews in the last 2 years.
Over all time Monkey Puzzle Day Nursery Eltham has 95 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Monkey Puzzle Day Nursery Eltham
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Total of 95, showing 21-40
Review from Lauren G (Mother of Child) published on 6 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We really recommend this nursery - we have had 2 of our children attend and our third is due to start later this year. Every room has been such a great experience, they have a brilliant schedule of varied activities and the staff are so welcoming and lovely, they know every child so well. They are
really effective at making the children happy, our daughter loves going in to see her friends and we love hearing the stories of her day. Our daughter who left for primary school was so confident after being in this setting it really eased the transition into school for her.
Reply from Rachel Morton, Deputy Manager at Monkey Puzzle Day Nursery Eltham
Thank you for taking the time to leave such a lovely review. We are all so pleased that you feel comfortable leaving your child in our care and feel at home with us! I will share your comments with…read more
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Review from Maria S (Mother of Child) published on 6 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter started at Monkey Puzzle in August 2023, from our show around at the nursery it instantly felt right. We were shown all elements of each room, the structure of the day and exactly what developmental goals the staff would help our child to achieve.
It’s clean, bright, spacious and fun.
Children are taken outside every day which is so important, they are encouraged to play together and independently and our daughter loves it she goes in and out so happy every day! The staff eat with the children and my daughter eats things I could never get her to eat at home.
As a full-time working Mum, it’s what I need to be able to walk away and know my daughter is well cared for.
Everyone is really nice and friendly and they love the children so much!
Reply from Rachel Morton, Deputy Manager at Monkey Puzzle Day Nursery Eltham
Thank you for taking the time to leave such an amazing review. We are all so pleased that you have had 2 wonderful little ones with us, soon to be 3! I will share your comments with the team as they…read more
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Review from H G (Mother of Child) published on 18 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a first-time Mum, I was so apprehensive about sending my son to Nursery, but I needn’t have worried at all when it comes to Monkey Puzzle. Since the first week my son has been so happy arriving and leaving the nursery, I love all the pictures I receive of him throughout the day. I can see everything
that he has eaten throughout the day and all his nappy changes.
All the staff are so lovely and friendly and my son’s face lights up the minute he sees them. I couldn’t recommend this nursery any more!
Reply from Rachel Morton, Deputy Manager at Monkey Puzzle Day Nursery Eltham
Thank you so much for your review! We are glad we have made your first nursery experience so enjoyable and eased all your worries.
We share all of our reviews with the staff team, they love to see…
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Review from Hollie M (Mother of Child) published on 30 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My son is coming on leaps and bounds since starting recently. He is my second child to attend the nursery and I am so happy to have a setting I can trust will meet his needs and support him to develop. He loves his key workers and talks about her at home. He takes part in lots of activities and brings
crafts home. I love seeing the updates knowing he is having lots of fun.
Reply from Rachel Morton, Deputy Manager at Monkey Puzzle Day Nursery Eltham
Thank you for taking the time to leave such a lovely review. We are all so pleased that you feel comfortable leaving your child in our care and feel at home with us! I will share your comments with…read more
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Review from K M (Mother of Child) published on 10 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both of my children have attended Monkey Puzzle Eltham and experienced a nurturing, fun and creative environment, with teams in each room who clearly care deeply about every child. My daughter has just made a smooth transition from the Baby to Toddler rooms and I cannot praise highly enough the support
she received from the Baby Room team, as well as the management and kitchen staff, in light of her medical condition, which requires a special diet and care needs. Everyone went above and beyond and we’ll never forget their kindness, nor the massive smiles on our daughter’s face whenever she saw her key worker and other members of the team.
Reply from Rachel Morton, Deputy Manager at Monkey Puzzle Day Nursery Eltham
Thank you so much for your lovely review, your feedback means so much to all of us!
We are so happy you have had such an amazing experience with us, we will share the feedback with the team.
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Review from Seán G (Father of Child) published on 8 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great nursery. The care that is shown towards our son is very noticeable and comes across as genuine and sincere. Activities that take place are varied and staff always take time to discuss what has happened on the day.
Overall couldn’t be happier.
Reply from Rachel Morton, Deputy Manager at Monkey Puzzle Day Nursery Eltham
Thank you for taking the time to leave such a lovely review. We are all so pleased that you feel comfortable leaving your child in our care and feel at home with us! I will share your comments with…read more
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Review from E H (Mother of Child) published on 8 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot say a bad word against Monkey Puzzle Day Nursery Eltham. When you send your child/children to a nursery, you have many fears of how they will be treated/looked after, but I can honestly say I drop my son to such caring, kind, loving members of staff, and I walk away without a single fear. You
are updated throughout the day on everything your child has eaten, nappy changes, naps and many pictures of them having such fun. The variety of activities they offer the children to do each day is something I could never offer my child as a working parent, so knowing they are able to experience all this and are not missing out takes away some of the mum's guilt. This nursery is like an extended family to my children. I am forever thankful for the love and care both my children have received and are still receiving.
Reply from Rachel Morton, Deputy Manager at Monkey Puzzle Day Nursery Eltham
Thank you for taking the time to leave such a lovely review. We are all so pleased that you feel comfortable leaving your child in our care and feel at home with us! I will share your comments with…read more
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Review from F B (Mother of Child) published on 8 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My boys have only been in this nursery for two months but have had the best experiences! They have been so happy and settled and really enjoy going to this nursery. This is the second nursery we have tried, and it has been 100 times better than their previous nursery. All those working there are so
friendly and engaged, and my boys love them! I feel like they learn so much, and they do so many activities. Would very much recommend it.
Reply from Rachel Morton, Deputy Manager at Monkey Puzzle Day Nursery Eltham
Thank you for taking the time to leave such a lovely review. We are all so pleased that you feel comfortable leaving your child in our care and feel at home with us! I will share your comments with…read more
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Review from Olivia F (Aunt of Child) published on 21 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My niece attends Monkey Puzzle Eltham 3 times a week and we couldn’t be happier with the staff and facilities provided to her, she is always so enthusiastic and excited on her days to attend which makes drop offs and pick ups a pleasure and never a dread. The online system is also great as I'm able
to see what she’s up to during the day and all the fun activities she gets involved with. We couldn’t be happier.
Reply from Rachel Morton, Deputy Manager at Monkey Puzzle Day Nursery Eltham
Thank you do much for taking the time to leave such a wonderful review!
We are so happy your niece is learning & thriving with us, we will share the feedback with all of our team so they know their…
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Review from Billiejean H (Mother of Child) published on 11 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely love this nursery, all staff are brilliant and so kind (not just the teaching staff, all of them) I feel like I leave my daughter with a member of my family when I drop her in, very caring and they genuinely care for the children. Best nursery I have put my children in, couldn’t recommend
enough.
Reply from Rachel Morton, Deputy Manager at Monkey Puzzle Day Nursery Eltham
Thank you for taking the time to leave such a lovely review. We are all so pleased that you feel comfortable leaving your child in our care and feel at home with us! I will share your comments with…read more
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Review from G M (Mother of Child) published on 9 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great nursery. Friendly and professional staff. Regular updates in the form of photos and monthly newsletters.
Our boy has been there since baby room and has now graduated from the 'big' school - couldn't have been happier with the care he received and the friendships he's made.
Reply from Rachel Morton, Deputy Manager at Monkey Puzzle Day Nursery Eltham
Thank you for taking the time to leave a lovely review. We are all so pleased that you have loved your time at Monkey Puzzle and now ready for big school! I will share your comments with the team as…read more
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Review from Melissa C (Mother of Child) published on 2 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My child has just finished his time at Monkey Puzzle, and we would really recommend this nursery. Since he started in 2020, it’s improved hugely in terms of its curriculum and education offered for the children. The staff are really good and enjoy being with children. They get to know your child and
will work hard to meet their needs. My child made some great friends at this nursery and has had a brilliant start to his education. Thank you.
Reply from Rachel Morton, Deputy Manager at Monkey Puzzle Day Nursery Eltham
Thank you for taking the time to leave such a lovely review. We are all so pleased that you have loved your time at Monkey Puzzle and are now ready for big school! I will share your comments with the…read more
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Review from Hayley R (Mother of Child) published on 2 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My child has thrived since starting in the baby room in January. She may be grumpy at home sometimes, but she loves going to nursery and smiles all day. She adores the adults, and her physical and emotional development is well-supported.
Reply from Rachel Morton, Deputy Manager at Monkey Puzzle Day Nursery Eltham
Thank you for taking the time to leave a lovely review. We are all so pleased that your child is happy to come to Monkey Puzzle every day! I will share your comments with the team, as they really…read more
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Review from L K (Mother of Child) published on 2 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
This nursery is truly amazing. I took my son out of a nursery before coming to Monkey Puzzle and was so nervous about how it would be, but I shouldn’t have worried because he loves it, and the women are amazing. I never have to worry about him because the care is just exceptional, from the activities
to the kindness and caring nature of the workers.
Reply from Rachel Morton, Deputy Manager at Monkey Puzzle Day Nursery Eltham
Thank you for taking the time to leave a lovely review. I am so pleased that your child is enjoying their time at Monkey Puzzle! I will share your comments with the team as they really value such…read more
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Review from Hayley R (Mother of Child) published on 2 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been attending Monkey Puzzle for just over two years now. He is leaving at the end of this month and starting big school in September. Since starting, he has come on leaps and bounds and absolutely loves all the girls at Monkey Puzzle. For me, the staff have been amazing throughout, and I
could not fault them at all. They are a great bunch, and we will both miss them all dearly.
Reply from Rachel Morton, Deputy Manager at Monkey Puzzle Day Nursery Eltham
Thank you for taking the time to leave a lovely review. We are all so pleased that you have loved your time at Monkey Puzzle and are ready for big school! I will share your comments with the team, as…read more
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Review from Sacha Y (Mother of Child) published on 8 December 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
My son has thrived at Monkey Puzzle. He is always eager to start his day and get involved in the numerous activities that are prepared for the toddlers. I can honestly say I have not picked up my son (and I do pick him up at random times) and noticed he needs a nappy change. A true sign of great care.
Thank you, Monkey Puzzle.
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Review from Kay W (Mother of Child) published on 23 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little girl is currently in the preschool room, and my baby boy is in the baby room, and I couldn't be happier with how both of them are getting on. I feel happy to leave them, knowing they will be cared for and happy. The communication I receive from the nursery is excellent; daily reports, photos
and regular newsletters. The staff are all exceptionally friendly and very professional.
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Review from H A (Mother of Child) published on 23 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic nursery! Our boy has been here since a baby. He receives excellent care and has a lot of fun whilst I am at work. It's a fabulous setting with lovely staff, brilliant facilities, yummy meals and a whole range of planned activities to keep young children happy. I always enjoy finding out what
he's been up to on their helpful app - although now he's old enough to tell me himself too!
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Review from Tali B (Mother of Child) published on 23 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We could not be happier with this nursery! The staff are kind, honest, hard-working, and full of energy. They care so much about the children that they work with and plan fun, timely activities which link well to the interests of the children, the seasons, current events and focus books that they share
with the children. All of my children know that they are safe and cared for, they have fun every day and love the food too. A perfect start for our little ones. Thank you!
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Review from B K (Mother of Child) published on 23 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My review refers to since my son started the nursery in February. The staff are very welcoming, friendly, accommodating and very proactive. I have emailed them several times and they have always been responsive and willing to help.
They have really settled my son well into nursery and have been really
active and amazing with accommodating to his needs.
Well done Monkey Puzzle!
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Current Review Score: 9.9 (9.855)

Overview of Review Score

The Review Score of 9.9 (9.855) out of 10 for Monkey Puzzle Day Nursery Eltham is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.855 for Monkey Puzzle Day Nursery Eltham is calculated as follows: ( (241 Excellents x 5) + (30 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 276 Ratings = 4.855
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Monkey Puzzle Day Nursery Eltham is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 number of registered child places is 13, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

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Meet the Team (2)

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Vikki Aarons

Job Title: Nursery Owner and DIrector Joined: 2017

I have a BTEC National Diploma in childcare and education and have worked within the childcare industry for the past 16 years.


I have a vast amount of experience when it comes to running a nursery setting and I am extremely passionate about providing high standards of care and education to children.
I am also a mother myself to two young children, both of whom attended nursery settings during their earlier years. I therefore appreciate first hand, from a parent’s perspective, the importance of meeting children’s needs through providing a nurturing, high quality setting full of unique and wonderful learning opportunities.


I will also be a hands-on manager at Eltham and am very keen to work in partnership with parents as well as build relationships within the local community.

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Lesley Chesterton

Job Title: Nursery Owner and Director Joined: 2017

I have worked alongside my husband, in the Health and Safety industry, running our own Fire Protection company for the last 25 years.


Alongside offering a high standard of care and education to all children, high standards of health and safety within the nursery setting will always be our main objectives.
I have a huge amount of experience in accounts and HR and I am looking forward to working closely with the nursery staff and in partnership with parents and visitors to the nursery.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Monkey Puzzle Day Nursery Eltham to verify any information. View our terms and conditions. Monkey Puzzle Day Nursery Eltham has an Enhanced Service - more info.