Monkey Puzzle Day Nursery West Acton

154 Saxon Drive, London W3 0NT
Review Us
9.5 28 Reviews
Welcome to Monkey Puzzle West Acton, conveniently located at 154 Saxon Drive, West Acton W3 0NT, a mere stone's throw from West Acton Central Line Station.

At Monkey Puzzle they provide full-time childcare in their light and spacious day nursery. Children aged 3 months to 5 years are cared for by the wonderful team of practitioners, carefully hand-picked to offer the highest level of care.

They offer your child the opportunity to learn and play in carefully designed surroundings, that are not only stimulating and creative but provide peace of mind where safety is of the utmost importance.

They have dedicated nursery spaces for the different age ranges, including mobile and non-mobile babies. Each room reflects the seven areas of learning as prescribed in the Early Years Foundation Stage and is designed to be accessible to every child.

- Award-winning nursery group
- Open Mon-Fri 51 weeks a year
- Closed for Bank Holidays and during Christmas week
- Full day sessions from 7.30 am to 6.30 pm
- Morning sessions from 7.30 am to 1 pm
- Afternoon sessions 1 pm to 6.30 pm
- All main meals and snacks prepared on site
- Branded Nappies, wipes and creams all included in the price
- Modern security systems, including CCTV cameras
- Amazing outside play area with impact absorbing safety surfacing
- Car Parking

Their fees are inclusive of freshly prepared breakfast, lunch, tea, snacks and drinks. Daily menus are carefully selected by a professional nutritionist to meet energy requirements of growing children.

If you would like to view the nursery, please call and they will be happy to arrange a time that suits.
... Read more
Show Monkey Puzzle Day Nursery West Acton on the Map

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Person in charge

  • Shpresa Hysa (Nursery Owner)

Number of Childcare Staff

  • 28

Total Places for Children

  • 57

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Funding & Fees

  • Please see our website for fee information.

Opening Times

  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30

When Closed

  • Bank Holidays & Christmas Holidays

Monkey Puzzle Day Nursery West Acton Reviews (28)

Total of 28, showing 1-20
9.5

Monkey Puzzle Day Nursery West Acton has a Review Score of 9.5 (9.492) out of 10, based on 8 reviews in the last 2 years. Over all time Monkey Puzzle Day Nursery West Acton has 28 reviews.

Overall Experience

  • 25
  • 2
  • 0
  • 0
  • 1

Date Published

28
7
8
8
20

Review from L M (Mother of Child) published on 12 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We've had such a fantastic experience with our daughter shes been attending since she was 12 months old, and she's now nearly 2. From the very beginning, the staff have been so warm, caring, and attentive-they've really helped her grow in confidence and settle in beautifully. The team always keeps us
updated, and it's clear how much they genuinely care about the children. We feel so reassured knowing she's in such a safe, nurturing, and fun environment every day. We're truly grateful to the wonderful staff for all the love, patience, and hard work they put in-it means the world.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Z W (Mother of Child) published on 12 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This nursery made us feel so welcome from the moment we stepped inside for a show round. The staff was very happy smiling and engaged with the children. They even invited her to join in .Our daughter has settled in quickly and we believe this is down to staff acknowledging her likes and interests
We feel like the nursery is already a second home for us - our daughter wakes up every morning (even weekends) to ask if it is nursery time and cries if we tell her no. The nursery has brought out our daughter's confidence and her development is growing strong. The nursery uses an app to update us in her process with monthly observations and daily reports you can also use the app to contact the staff - very fast replies. That gives us Peace of mind
I would definitely recommend this nursery.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from N S (Mother of Child) published on 21 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm truly grateful for the amazing care and support my two children receive. The practitioners are so kind, protective, and genuinely caring. From day one, they made my children feel safe, welcomed, and valued. It's clear they're passionate about what they do, always going the extra mile to create a
warm and nurturing environment.
I've seen such wonderful growth in my children-both emotionally and socially-and they look forward to going every day. As a parent, it gives me real peace of mind knowing they are in such capable and loving hands. Thank you to all the practitioners for your dedication and the incredible work you do!

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from N F (Mother of Child) published on 16 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This nursery was wonderful for my daughter. All the staff were amazing and taking beautiful care of her. She learnt and developed so much in this nursery and I couldn't recommend enough! Thank you all for treating my daughter like your own and caring for her in the best way possible We will forever
be grateful for your support and kindness.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Francesca C (Mother of Child) published on 16 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Not just a nursery..an amazing family that has grown our kid since he was 11 months until today that he is getting ready for reception. So many good memories and milestones achieved in Monkey Puzzle West Acton. I could never thank enough his key workers for looking after our little one like we would
have done home. And to all the staff in general, always accommodating and available, they have been present in the most professional way in every single situation. We couldn't thank you enough. Highly recommended!

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from A M (Mother of Child) published on 16 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Highly recommended. This is the best nursery that we have ever experienced. The staff are fantastic and so passionate about childcare. The kids are very well cared. This is a magical and unique place where the children have the most amazing experience and are nurtured as if they were family.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from J L (Mother of Child) published on 16 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has attended Monkey puzzle since she was 13 months, she is now getting ready for reception and feels school ready. We are so appreciative of everything that the nursery has done with her over the last 3 years, we wholeheartedly recommend them to anyone seeking a childcare place for their
child in this area. The most important elements for us were continuity of staff and happy employees and this is so evident at MP West Acton, staff are now family friends of ours, most have been there the whole way through and long before we arrived also.


The food at this nursery is amazing, such a wide variety for the children and my daughter eats so well, it takes a worry away for us. She goes in happy in the morning and comes home happy with full feedback from the day at handover. The other children and families that attend are all lovely, it's such a nice little community. Location is great too if you need to get to work it's next door to the tube station. 10/10

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from N E (Mother of Child) published on 31 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I will be grateful to this amazing nursery for many years to come. All the carers have always gone above and beyond to nurture and cherish and safeguard my children. I have been able to have the peace of mind that my children are cared for, fed homemade healthy food and taught how to identify letters
and numbers from an early age. This nursery goes way above and beyond in everything they do for children. The support they have given me in potty training, in weaning and in raising my children will never ever be forgotten. I recommend this nursery to everyone who asks me for a place they can trust their babies or toddlers with. Thank you Monkey Puzzle West Acton you will always be in our hearts.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Chase D (Father of Child) published on 21 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Many thanks from the heart for all your hard work, love, dedication and patience to the children, and for keeping personal belongings in order (toys, clothes), helping with the routine, caring when they were not feeling well, making everyday a fun environment to go to which was also very important.
Many
thanks to all the lovely staff who were part of my son’s development and 1st stages in life and taught him through creative and educational activities.
One of his most impressive achievements was teaching him to walk.
A big thank you to all the team for letting enjoying every second; we will never forget you.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Altin B (Father of Child) published on 27 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Monkey Puzzle West Acton is the best nursery when my son can be. I’m so glad and happy that I chose this nursery. The staff is amazing they are very welcoming and also take care so much of everything my son is doing.
Starting with the practitioners they are so welcoming, they take care so much of my
son. He is in the baby's room and he feels so happy to be there. Every morning we wake up, he knows where to go and starts giving me the shoes so he can go straight away to nursery. He is enjoying it so much and I’m very lucky he can have friends there and also he has an amazing routine. Is learning so much on talking and being nice to everyone. I’m so grateful regards the nursery and all staff management team, the chef as well. A big thanks to everyone and I recommend 100% this nursery for everyone who wants to come and want to be here.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Usama T (Father of Child) published on 19 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Monkey Puzzle West Acton is an amazing nursery and I cannot recommend it highly enough.
It is a well organised, nurturing nursery which provides a calm, home-style feeling. There is home-cooked food on site, a lovely outside space, additional activities (french, theatre/dance, football and lots of
festivals and holidays celebrated ) which make this nursery a wonderful environment for small people.
My son was a tough settler but with the support from the incredibly caring, creative and supportive staff team it didn't take him long before he felt at home.
My son always comes back home with joy and excitement to tell me what he has done throughout the day and I couldn't ask for a better nursery for him to be in.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Mark G (Father of Child) published on 9 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Me and my partner have fallen in love with this nursery it has made us and our daughter feel so welcome even with covid restrictions in place. Our daughter has settled in quickly and we believe this is down to the friendly and most caring staff who are always welcoming and happy to see you. We feel
like the nursery is already a second home for us. Our daughter wakes up every morning (even weekends) to ask if it is nursery time and cries if we tell her no. The nursery has brought out our daughter's confidence and her development is growing strong. The nursery uses an app to update us in her process with weekly observations and her daily activities you can also use the app to contact the staff with very fast replies. That gives us peace of mind. I would definitely recommend this nursery.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Kelita W (Mother of Child) published on 20 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My son has been attending for over a year and I can honestly say that I have not had a dissatisfied moment. The nursery is lead by professional, caring and loving management ). The staff have been exceptional from the start of my son's journey at Monkey Puzzle in Dec 18, getting to know his personality,
his likes and dislikes and always has arms out for cuddles which my son loves. Staff in the Tweenies room has been fantastic and the Chef is wonderful, always a smiling face interacts so lovelily with my son, she is so loving towards the children and cooks healthy delicious food with lots of variety.
My son has now moved to the 2-3 group and I am so impressed with all the fantastic educational activities that the staff facilitate. I always get such a warm welcoming from all members of staff at the nursery and feel really happy dropping my son off in the mornings.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from A S (Mother of Child) published on 29 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I am impressed by this nursery and the staff every day. They do many great activities with the kids I would never think of myself. My son just loves going there. He started as a baby full-time and everybody was fantastic, giving us the reassurance and confidence needed. They are doing a great job at
keeping parents informed at the right time and brightening up the day with the occasional pictures and reports of the child’s daily activities. Since we started, my son developed from a baby to a confident and very happy toddler. Credit goes to the practitioners for his positive development. Everybody - management, practitioners and staff - is involved with the children, greeting each child by name in the morning.
The rooms have lots of toys and age-relevant play areas and the backyard is great. The nursery has a buggy-shed on the property and is conveniently located close to the Central Line. If you come by car, there is enough parking upfront. We can only say good things about this nursery.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from L H (Mother of Child) published on 29 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursery and the team at Monkey Puzzle are excellent. My child has developed and grown so much in his time at the nursery. It was one of the best choices we made sending him. The team are really responsive and always look to work with us to deal with questions and manage any issues.
My child loves
going to nursery every day and has a wonderful time exploring and learning new things. The nursery are really flexible and tailor their care to the needs of the child and I really like that. I would definitely recommend the nursery.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Preeti (Mother of Child) published on 19 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We've been sending our son to West Acton Monkey Puzzle since it opened. He's been thriving there. The staff are all very caring. When I leave my son there in the morning, they welcome him, he gets excited about deciding on his breakfast! During the day, you can message to see how your child is getting
on and on some days there are also app updates to show their activities. Daily, you can use the app to see what your child has eaten, when they've been to the potty and when they sleep - I like this functionality as you can check the app whilst at work or on the way home knowing how their day has been before pick up.
On pick up, you get a good update verbally too from your child's key worker, they are happy to spend time with you at the end of the day to explain this. We potty trained our son last weekend, and I was nervous about nursery after this, the staff were amazing, they stuck to the plan I made for him and it worked! I'm glad we made the choice to send our son there 18 months ago.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from M M (Father of Child) published on 17 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter attends Monkey Puzzle West Acton and I cannot recommend them highly enough. The management are so supportive and accommodating to our needs. They have created a loving and warm environment for all the children and as a parent, I have really seen all the positive changes that have taken place
this last year. We are really happy we took the decision to keep our daughter at this nursery.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Sara H (Mother of Child) published on 29 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

At this nursery my daughter learnt, through games and activities, to count, write her name, wear her jacket, socks and shoes.
The activities are tailored with the child at heart. The garden is lovely as well as all other amenities such as toys and nap area.
All staff are welcoming and motherly creating
a family for the children.
I advise anyone thinking about this nursery to come and see before jumping to conclusions.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from R A (Mother of Child) published on 2 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 1.0 out of 5

We had our daughter join the nursery in January 2018 when they first opened and we saw the high turnover in staff. There is still no structure in place 9 months on. There is still chaos and it is a very disorganised place with a poor management in place. The latest members of management seem to lack
experience especially with concerned parents and don't provide credible information. Some of the practitioners are very unprofessional. There is yet no established routine, food menus and development plan.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from FC (Mother of Child) published on 31 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter absolutely loves going to this nursery and made friends with all the children and teachers. She developed her social skills and independence in a short period of time.


All the staff are friendly and knowledgeable, I felt really grateful to find this lovely daycare nursery for my daughter.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Current Review Score: 9.5 (9.492)

Overview of Review Score

The Review Score of 9.5 (9.492) out of 10 for Monkey Puzzle Day Nursery West Acton is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.990 for Monkey Puzzle Day Nursery West Acton is calculated as follows: ( (95 Excellents x 5) + (1 Goods x 4) ) ÷ 96 Ratings = 4.99

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.502 Points relating to the number of positive Reviews for Monkey Puzzle Day Nursery West Acton is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 number of registered child places is 11.4. 8 Positive Reviews ÷ 11.4 = 0.702

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Awards / Recognitions (0)

Meet the Team (1)

Hysa

Hysa

Job Title: Co-Owner

Joined: 2018

Hello, my name is Shpresa. I proudly co-own Monkey Puzzle West Acton. I am a mother of 3 wonderful grown children. My experience in childcare started as a foster parent; for 14 years, my husband and I cared, nurtured and educated children of different ages, genders, backgrounds, faiths and abilities and welcomed them all to be apart of our family.

As my children grew older, I began to do babysitting and nannying roles. Looking after and caring for children, keeping them safe, helping them develop and ensuring they have positive outcomes into adulthood has always been at the forefront of my mind. I am very passionate about all the children that have been a part of my life, be it as a mother or a carer, we all want the best for our children and I am so overjoyed to be coowning such an establishment that does exactly that.
... Read more

Frequently Asked Questions about Monkey Puzzle Day Nursery West Acton

What is the Age Range of Children that Monkey Puzzle Day Nursery West Acton accepts?

Monkey Puzzle Day Nursery West Acton accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Monkey Puzzle Day Nursery West Acton Open?

Monkey Puzzle Day Nursery West Acton is open: Monday 07:30-18:30, Tuesday 07:30-18:30, Wednesday 07:30-18:30, Thursday 07:30-18:30, Friday 07:30-18:30.

How many Children does Monkey Puzzle Day Nursery West Acton have capacity for?

Monkey Puzzle Day Nursery West Acton has capacity for a total of 57 Children.

How far is Monkey Puzzle Day Nursery West Acton to the centre of London?

5.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Monkey Puzzle Day Nursery West Acton to verify any information. View our terms and conditions. Monkey Puzzle Day Nursery West Acton has an Enhanced Service - more info.