64B Station Road, London E4 7BA
Group: Footsteps Day Nurseries
Local Authority / Social Services: London Borough of Waltham Forest Council
Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care
Total Places for Children: 48
Age Range: from 0 years to 5 years
Opening Days: Mon-Fri
Opening Hours: 0800-1800
Footsteps Day Nursery (Chingford) has a Review Score of 6.5 (6.521)
The Review Score of 6.5 (maximum of 10) for Footsteps Day Nursery (Chingford) is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 3.4 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Footsteps Day Nursery (Chingford) in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 3.417 for Footsteps Day Nursery (Chingford) is calculated as follows: ( (5 Excellents x 5) + (7 Goods x 4) + (7 Satisfactorys x 3) + (3 Poors x 2) + (2 Very Poors x 1) ) ÷ 24 Ratings = 3.417
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.104 Points relating to the number of positive Reviews for Footsteps Day Nursery (Chingford) is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 9.6 positive Reviews (48 registered maximum number of service users ÷ 5). 1 Reviews ÷ 9.6 Target = 0.104
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Carly D (Mother of Child) on Friday 16 February 2018. Relates to September 2017.
My son attended this nursery for 18 months prior to starting school. Staff were helpful and caring towards children without being overbearing and let them be independent. Food choices were good and were adapted for my son when he wasn't keen on something. He made great friends at the nursery too which we have kept in touch. I will be enquiring for my next child as was pleased with the care and facilities overall. Focus on learning appeared mainly to be in science and maths the only criticism I have is maybe some more work into writing before school but from a nurturing standpoint, we couldn't have asked for more. The staff make amazing efforts for all events like Halloween, Christmas, Easter etc and my son had so much fun at all the parties and loved celebrating with his friends. Graduation was great and I know my son will miss Footsteps!
How likely would you be to recommend Footsteps Day Nursery (Chingford)? Extremely Likely
Overall Standard: Excellent
Facilities / Outside Space: Excellent
Resources / Equipment / ICT: Good
Food / Nutrition: Good
Value for Money: Excellent
Review submitted from a Website Submission by Darina G (Mother of Child) on Sunday 26 November 2017. Relates to September 2017.
Very unprofessional staff and nursery manager. My daughter had a traumatic settling experience due to an incident with a boy at the toilet that had happened at nursery. We advised that she is not potty trained and should not go to the toilet unassisted. Despite that, she must have been sent to the toilet alone as she has been pushed in the toilet by a boy and smudged in poo. We didn’t find out initially and certainly nothing was mentioned to us. She was scared to go and was constantly begging us to not take her there since. I discussed that she is too upset with the staff and tried to contact the manager a few times to see if we can extend the settling period. No one came back to us and we decided eventually to change the nursery.
She told us about the incident recently and we are confident that this is true as she retold it a few times. We understand that an incident can happen but it should not be ignored and hidden from the parents especially when we could see she is distraught.
How likely would you be to recommend Footsteps Day Nursery (Chingford)? Extremely Unlikely
Overall Standard: Satisfactory
Facilities / Outside Space: Satisfactory
Resources / Equipment / ICT: Satisfactory
Food / Nutrition: Satisfactory
Management: Very Poor
Safeguarding: Very Poor
Value for Money: Satisfactory
There are currently no awards/recognitions posted yet for Footsteps Day Nursery (Chingford)