Tops Day Nurseries: Christchurch Nursery

Priory Hall, Whitehall, Christchurch BH23 1DE
Review Us
9.0 40 Reviews
  • Tops Day Nurseries: Christchurch Nursery, Christchurch
Tops Day Nursery in Christchurch offers professional early years childcare and education for children aged 3 months to school age.

The environment is tailored to diverse age groups, with a friendly team of carers respecting cultural backgrounds.

The nursery features an excellent, all-weather outdoor play area connected to interior playrooms. As part of a group committed to eco-sustainability, Tops Christchurch actively promotes environmental responsibility.

With flexible hours and sessions bookable to the nearest 15 minutes, parents pay only for the hours they need.

Operating from 7:30 am to 6 pm Monday to Friday, including bank holidays, Tops Christchurch encourages open communication, welcoming calls from families to discuss their child's experiences and activities.
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Funding & Fees

Contact Tops Day Nurseries: Christchurch Nursery to get a personalised quote.

Contact Tops Day Nurseries: Christchurch Nursery to get a personalised quote.

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care

Group/Owner

Person in Charge

  • Oliver Matthews-King (Senior Nursery Manager)

Number of Childcare Staff

  • 11

Total Places for Children

  • 77

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 07:00-18:30
    Tuesday 07:00-18:30
    Wednesday 07:00-18:30
    Thursday 07:00-18:30
    Friday 07:00-18:30

When Closed

  • Christmas Day, Boxing Day & New Years Day

Tops Day Nurseries: Christchurch Nursery Reviews (40)

9.0

Tops Day Nurseries: Christchurch Nursery has a Review Score of 9.0 (8.959) out of 10, based on 7 reviews in the last 2 years.
Over all time Tops Day Nurseries: Christchurch Nursery has 40 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Tops Day Nurseries: Christchurch Nursery
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Review from Victoria W (Mother of Child) published on 20 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Tops have always been very caring towards my daughter and helped her settle in well. She loves going there and has developed confidence in making friends and learning. The team keep us updated with regular photos and videos which is great. Flexible shift booking system.
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Review from J A (Mother of Child) published on 6 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The practitioners are great, and the manager goes above and beyond. I've been sending my son here for nearly four years and my daughter for two years. I will be safe when they move on. I wouldn't hesitate to recommend Tops Christchurch.
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Review from H M (Mother of Child) published on 29 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter loves Tops Day Nurseries: Christchurch Nursery. She has been going just over a year and always comes home happy, with stories of what happened. She has made good friends. The app is invaluable to keep me up to date with her progress and see pictures of her.
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Review from Victoria D (Mother of Child) published on 9 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Brilliant nursery. The staff are wonderfully helpful. They are easy to contact and are superbly flexible which is useful for both parents in the NHS. The hours are great and only chargeable up to 15 minutes. Covid has unfortunately shortened the times but hopefully these will expand soon. Both of my
children have attended here and my third will too in the new year. We have been attending this nursery for almost 3 years and can't recommend it more!
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Review from Steph T (Mother of Child) published on 1 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son is really happy at Tops Christchurch; especially since moving up to preschool. Since returning to Tops after lockdown, his developmental progress has accelerated. The team at Tops are great and always happy to help or find an answer if they aren’t sure.
The outside space is fantastic, and it’s
excellent how much time in the fresh air the children spend.
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Review from Jacqueline D (Mother of Child) published on 18 June 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My son has been going for nearly three years and is due to start school in September. We were concerned about sending him in due to Covid, but being a nurse it was essential. The safety measures in place are reassuring as are the group bubbles. My son enjoys going and loves the staff who are very dedicated.
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Review from Joanne B (Mother of Child) published on 25 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been attending Tops for three years and I've never been disappointed. The staff work hard and it is a happy and safe environment. Thank you Tops for happy memories! It's nice to see cards and artwork made on special occasions. The food has been nice and varied. My daughter has enjoyed
the menu!
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Review from Sisy (Mother of Child) published on 6 March 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
I am very happy with the nursery. The staff are responsible, caring and very friendly. The rooms are well set up and spacious. Also, I like their garden a lot, not only for children to play but to learn from.
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Review from Oliver M (Father of Child) published on 12 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Tops Christchurch is superb. My little boy loves attending twice a week. The staff are fantastic and both of his lead practitioners so far have been first class. His learning has accelerated since starting at Tops Christchurch and he is keen to share what he has learnt when he comes home. He has also
forged some great friendships and this has been encouraged and nurtured by the team. Overall, the facility is great and the blend of indoor and outdoor space gives my little boy so many opportunities to learn and grow in a safe environment.
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Review from S D (Mother of Child) published on 21 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Although I like this nursery, however since the change of management I seem to dislike dropping and picking up my boy. The Manager is just not friendly at all and when I have asked a question, he has no idea. The other nursery staff are brilliant. My only downside would be a drop off and pick up point
as there is none and also standing at the door, I have knocked on the window to get attention but staff don't tend to hear. Maybe use a door bell or something.
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Review from Clare G (Mother of Child) published on 22 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My two children really love coming here. The activities appear to be very varied and really fun for them. I love that there is an emphasis on the environment and taking care of our planet. They always come home smiling and happy. The staff are all friendly and approachable and the outdoor space is really
great.
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Review from Kay B (Mother of Child) published on 22 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic setting. Great staff. Lovely garden area.
Fab little nursery.
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Review from Marie C (Mother of Child) published on 22 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Tops Day Nursery - Christchurch are all so friendly and welcoming. My son settled straight away and I can see a lot of progress already. The Eylog is a great tool to keep parents updated. All supported by pictures and videos. I wish my son came here earlier.
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Review from Michaela C (Mother of Child) published on 7 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son used to go to Tops Nursery in Parkstone which he loved; since moving to Christchurch I knew there would only be one place I would want him to go and that was the Tops Nursery in Christchurch.
My son has developed and learnt so much whilst being at Tops, the staff are so friendly and understanding.
He’s made so many friends and enjoys going to nursery. I’m 100% happy and confident with my son being there.
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Review from Katherine (Mother of Child) published on 2 February 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
Very friendly staff. Good activities and facilities for the children. I just love how flexible Tops are for booking different hours each which works so well for shift workers like my husband and I are.
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Review from Chantelle D (Mother of Child) published on 2 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely set of people and children too, very welcoming and understanding! Amazing nursery!
My daughter loves it here it’s the second nursery she’s been to, this one I’ve had no problems with and I love the nursery too!
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Review from Vicki C (Mother of Child) published on 30 October 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My 3-year-old has been here approximately 5 weeks now and is absolutely thriving. She has been in a Montessori setting previously which did not suit her - Tops Day Nursery Christchurch has been a breath of fresh air and my daughter's personality has been allowed to shine, which has seen a huge improvement
in behaviour. She loves the staff.


Also, Tops took the pressure off my concerns of returning to work by being so flexible and helpful - something that lacks in other places we visited.
I highly recommend this nursery/preschool in it's beautiful setting.

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Review from Stephanie M (Mother of Child) published on 23 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My child started at Tops last month and although he was unsure of starting at a new setting, he was welcomed warmly and has settled in brilliantly. He enjoys talking about what he has done during the day and often mentions the new friends that he has made.
Tops offer a wide range of activities, indoors
and outdoors, rain or shine.
All staff are very approachable and are always happy to answer any questions.
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Review from Kelly M (Mother of Child) published on 3 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have to say my job as a community nurse means that my childcare arrangements may change last minute and Tops are more than adaptable and accommodating!!
I have always received excellent support and assistance from their receptionist and manager.


On two occasions, they have saved my bacon at the

last minute going above and beyond to accommodate my little girl.
I cannot express enough how excellent, friendly, professional and supportive the staff at Tops are. They are so nurturing to my little one's development in an amazing way, she is excelling thanks to their input!!
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Review from R M (Mother of Child) published on 23 June 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent nursery with caring and competent staff. They handle nervous and/or upset children brilliantly. Lovely facilities particularly the garden which my daughter loved on first sight. Despite only being there a short time my daughter has enjoyed trips out into Christchurch and many varied activities
within the centre including coming home with her own bread roll that she had made (possibly with a bit of help!!). I love the website that gives you updates and photos and keeps you generally well informed.
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Current Review Score: 9.0 (8.959)

Overview of Review Score

The Review Score of 9.0 (8.959) out of 10 for Tops Day Nurseries: Christchurch Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.1 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.904 for Tops Day Nurseries: Christchurch Nursery is calculated as follows: ( (75 Excellents x 5) + (8 Goods x 4) ) ÷ 83 Ratings = 4.904
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.055 Points relating to the number of positive Reviews for Tops Day Nurseries: Christchurch Nursery is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 = 3.6
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 77 number of registered child places is 15.4. 7 Positive Reviews ÷ 15.4 = 0.455
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (8)

Meet the Team (1)

Oliver

Oliver Matthews-King

Job Title: Interim Nursery Manager Joined: 2022

Interim nursery manager

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