Tops Day Nursery - Christchurch

Priory Hall, Whitehall, Christchurch BH23 1DE

Tops Day Nursery - Christchurch, Christchurch, Dorset
Tops Day Nursery - Christchurch, Christchurch, Dorset
Tops Day Nursery - Christchurch, Christchurch, Dorset

Tops Day Nursery - Christchuch offers a professional early years childcare service and education to children from 3 months to school age.

A pleasant learning environment is tailored to the personal interests of different age ranges, with a friendly team of carers respectful of culture and background. The nursery has an excellent outdoor play area which is accessible in all weathers and linked to the interior playrooms.

This nursery is part of a group that provides the most eco-sustainable childcare and education in the UK, being respectful of the environment and acting to reduce, re-use and recycle resources is an important part of the culture and routine for the children and staff.

Tops Christchurch offers very flexible hours. Sessions can be booked to the nearest 15 minutes so parents only book and pay for the hours they require. Tops Christchurch is opened from 6am-8pm Monday - Friday, including bank holidays.

Families of children at the nursery are more than welcome to call as often as they like to talk to a member of staff about their child and their day at nursery.

Important information is recorded in a daily report on EYLOG to share with families, regarding children's sleep times, nappy changes, and milk and food intake.

Tops Day Nurseries has introduced a no-added sugar menu to all nurseries, ensuring children start their time at nursery with a nutritional, healthy diet.

Group: Tops Day Nurseries

Person in charge: Jenny Hawley (Manager)

Local Authority / Social Services: Dorset County Council

Number of Staff: 2

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care

Total Places for Children: 76

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0600-2000

When Closed: Christmas Day, Boxing Day and New years day

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.3 Tops Day Nursery - Christchurch has a Review Score of 9.3 (9.259)

The Review Score of 9.3 (maximum of 10) for Tops Day Nursery - Christchurch is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for Tops Day Nursery - Christchurch in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 7 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.798 for Tops Day Nursery - Christchurch is calculated as follows: ( (67 Excellents x 5) + (17 Goods x 4) ) ÷ 84 Ratings = 4.798

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.461 Points relating to the number of positive Reviews for Tops Day Nursery - Christchurch is based on 7 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 15.2 positive Reviews (76 registered maximum number of service users ÷ 5). 7 Reviews ÷ 15.2 Target = 0.461

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    6
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Tops Day Nursery - Christchurch?

  • Extremely LIKELY
    6
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Tops Day Nursery - Christchurch

  • Mother of Child
    7

My child started at Tops last month and although he was unsure of starting at a new setting, he was welcomed warmly and has settled in brilliantly. He enjoys talking about what he has done during the day and often mentions the new friends that he has made.
Tops offer a wide range of activities, indoors and outdoors, rain or shine.
All staff are very approachable and are always happy to answer any questions.

How likely would you be to recommend Tops Day Nursery - Christchurch? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

When your sons face lights up when he arrives at Nursery you know the team have it right. We love the log that we receive each day that tell us what our little one has been up to.

How likely would you be to recommend Tops Day Nursery - Christchurch? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My two girls go to Tops Day Nursery Christchurch and they really love it.
The nursery is so great, with so many different areas of play. I really like how the toys are wooden and my girls love the kitchen area and "cooking" pasta for a make-believe dinner. The outside area is great, my two seem to love the sand pit!
They know their main careers by name and always talk about what they talked about. They seem to have a lovely relationship with them, which is lovely to know it's a caring and nurturing environment.
I would definitely recommend it.

How likely would you be to recommend Tops Day Nursery - Christchurch? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

I have to say my job as a community nurse means that my childcare arrangements may change last minute and Tops are more than adaptable and accommodating!!
I have always received excellent support and assistance from their receptionist and manager.

On two occasions, they have saved my bacon at the last minute going above and beyond to accommodate my little girl.
I cannot express enough how excellent, friendly, professional and supportive the staff at Tops are. They are so nurturing to my little one's development in an amazing way, she is excelling thanks to their input!!

How likely would you be to recommend Tops Day Nursery - Christchurch? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My 3-year-old has been here approximately 5 weeks now and is absolutely thriving. She has been in a Montessori setting previously which did not suit her - Tops Day Nursery Christchurch has been a breath of fresh air and my daughter's personality has been allowed to shine, which has seen a huge improvement in behaviour. She loves the staff.

Also, Tops took the pressure off my concerns of returning to work by being so flexible and helpful - something that lacks in other places we visited.
I highly recommend this nursery/preschool in it's beautiful setting.

How likely would you be to recommend Tops Day Nursery - Christchurch? Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Good

Value for Money: Excellent

I would thoroughly recommend Tops Nursery. It is a very warm and welcoming place. The staff have been so supportive to me and are doing a fantastic job looking after my daughter. I am very impressed with the positive attitude from all the staff and am going to increase the time my daughter spends at the nursery.

How likely would you be to recommend Tops Day Nursery - Christchurch? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Excellent nursery with caring and competent staff. They handle nervous and/or upset children brilliantly. Lovely facilities particularly the garden which my daughter loved on first sight. Despite only being there a short time my daughter has enjoyed trips out into Christchurch and many varied activities within the centre including coming home with her own bread roll that she had made (possibly with a bit of help!!). I love the website that gives you updates and photos and keeps you generally well informed.

How likely would you be to recommend Tops Day Nursery - Christchurch? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Submit a Review for Tops Day Nursery - Christchurch

    • We welcome parents/individuals responsible for a child to submit reviews to daynurseries.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the nursery)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on daynurseries.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

March 2017

Top 10 Large Nursery Groups 2017

Recipient: Tops Day Nurseries

Date: Wednesday 01 Mar 2017

more details

November 2014

Investors In People Award 2014

Recipient: Tops Day Nurseries

Date: Thursday 20 Nov 2014

more details

Job Vacancies

Staff Profiles

Jenny

Jenny Hawley

Job Title: Nursery Manager

Joined: 2017

Description:

I joined Tops Day Nurseries as the Nursery Manager of Tops Christchurch earlier this year. Childcare is my passion and I am extremely proud of my nursery as well as my fantastic staff who work along side me.

I have a number of years experience working in the childcare industry and hold a Bachelor of Arts Professional Practice (Early Years).