Tops Day Nursery - Christchurch

Priory Hall, Whitehall, Christchurch BH23 1DE

Tops Day Nursery - Christchuch offers a professional early years childcare service and education to children from 3 months to school age.

A pleasant learning environment is tailored to the personal interests of different age ranges, with a friendly team of carers respectful of culture and background. The nursery has an excellent outdoor play area which is accessible in all weathers and linked to the interior playrooms.

This nursery is part of a group that provides the most eco-sustainable childcare and education in the UK, being respectful of the environment and acting to reduce, re-use and recycle resources is an important part of the culture and routine for the children and staff.

Tops Christchurch offers very flexible hours. Sessions can be booked to the nearest 15 minutes so parents only book and pay for the hours they require. Tops Christchurch is opened from 6am-8pm Monday - Friday, including bank holidays.

Families of children at the nursery are more than welcome to call as often as they like to talk to a member of staff about their child and their day at nursery.

Important information is recorded in a daily report on EYLOG to share with families, regarding children's sleep times, nappy changes, and milk and food intake.

Tops Day Nurseries has introduced a no-added sugar menu to all nurseries, ensuring children start their time at nursery with a nutritional, healthy diet.

Group: Tops Day Nurseries

Person in charge: Jenny Hawley (Manager)

Local Authority / Social Services: Dorset County Council

Number of Staff: 2

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care

Total Places for Children: 76

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0600-2000

When Closed: Christmas Day, Boxing Day and New years day

Overview

The Review Score of 9.6 (maximum of 10) for Tops Day Nursery - Christchurch is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 13 Reviews over all time. This Average Rating is also the rating value for Tops Day Nursery - Christchurch in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 13 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.761 for Tops Day Nursery - Christchurch is calculated as follows: ( (119 Excellents x 5) + (35 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 155 Ratings = 4.761

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.855 Points relating to the number of positive Reviews for Tops Day Nursery - Christchurch is based on 13 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 15.2 positive Reviews (76 registered maximum number of service users ÷ 5). 13 Reviews ÷ 15.2 Target = 0.855

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.6 Tops Day Nursery - Christchurch has a Review Score of 9.6 (9.616)

Average Ratings

  • Excellent
    11
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Tops Day Nursery - Christchurch?

  • Extremely LIKELY
    12
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Tops Day Nursery - Christchurch

  • Mother of Child
    13

My two children really love coming here. The activities appear to be very varied and really fun for them. I love that there is an emphasis on the environment and taking care of our planet. They always come home smiling and happy. The staff are all friendly and approachable and the outdoor space is really great.

How likely would you be to recommend Tops Day Nursery - Christchurch? Extremely Likely

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Average Rating:   4.9 out of 5

The staff at Tops Day Nursery - Christchurch are all so friendly and welcoming. My son settled straight away and I can see a lot of progress already. The Eylog is a great tool to keep parents updated. All supported by pictures and videos. I wish my son came here earlier.

How likely would you be to recommend Tops Day Nursery - Christchurch? Extremely Likely

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Average Rating:   4.9 out of 5

Fantastic setting. Great staff. Lovely garden area.
Fab little nursery.

How likely would you be to recommend Tops Day Nursery - Christchurch? Extremely Likely

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Average Rating:   4.3 out of 5

My son used to go to Tops Nursery in Parkstone which he loved; since moving to Christchurch I knew there would only be one place I would want him to go and that was the Tops Nursery in Christchurch.
My son has developed and learnt so much whilst being at Tops, the staff are so friendly and understanding. He’s made so many friends and enjoys going to nursery. I’m 100% happy and confident with my son being there.

How likely would you be to recommend Tops Day Nursery - Christchurch? Extremely Likely

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Average Rating:   4.8 out of 5

Very friendly staff. Good activities and facilities for the children. I just love how flexible Tops are for booking different hours each which works so well for shift workers like my husband and I are.

How likely would you be to recommend Tops Day Nursery - Christchurch? Extremely Likely

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Average Rating:   3.9 out of 5

Lovely set of people and children too, very welcoming and understanding! Amazing nursery!
My daughter loves it here it’s the second nursery she’s been to, this one I’ve had no problems with and I love the nursery too!

How likely would you be to recommend Tops Day Nursery - Christchurch? Extremely Likely

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Average Rating:   5 out of 5

My son has recently attended the nursery and he absolutely loves it. This is the first nursery he has been to and he feels right at home. He can't stop talking about it. It's very healthy and it's very educational. It really encourages the children to learn through play.

How likely would you be to recommend Tops Day Nursery - Christchurch? Extremely Likely

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Average Rating:   4.7 out of 5

My child started at Tops last month and although he was unsure of starting at a new setting, he was welcomed warmly and has settled in brilliantly. He enjoys talking about what he has done during the day and often mentions the new friends that he has made.
Tops offer a wide range of activities, indoors and outdoors, rain or shine.
All staff are very approachable and are always happy to answer any questions.

How likely would you be to recommend Tops Day Nursery - Christchurch? Extremely Likely

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Average Rating:   4.8 out of 5

When your sons face lights up when he arrives at Nursery you know the team have it right. We love the log that we receive each day that tell us what our little one has been up to.

How likely would you be to recommend Tops Day Nursery - Christchurch? Extremely Likely

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Average Rating:   5 out of 5

I have to say my job as a community nurse means that my childcare arrangements may change last minute and Tops are more than adaptable and accommodating!!
I have always received excellent support and assistance from their receptionist and manager.

On two occasions, they have saved my bacon at the last minute going above and beyond to accommodate my little girl.
I cannot express enough how excellent, friendly, professional and supportive the staff at Tops are. They are so nurturing to my little one's development in an amazing way, she is excelling thanks to their input!!

How likely would you be to recommend Tops Day Nursery - Christchurch? Extremely Likely

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Average Rating:   5 out of 5

My 3-year-old has been here approximately 5 weeks now and is absolutely thriving. She has been in a Montessori setting previously which did not suit her - Tops Day Nursery Christchurch has been a breath of fresh air and my daughter's personality has been allowed to shine, which has seen a huge improvement in behaviour. She loves the staff.

Also, Tops took the pressure off my concerns of returning to work by being so flexible and helpful - something that lacks in other places we visited.
I highly recommend this nursery/preschool in it's beautiful setting.

How likely would you be to recommend Tops Day Nursery - Christchurch? Likely

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Average Rating:   4.6 out of 5

I would thoroughly recommend Tops Nursery. It is a very warm and welcoming place. The staff have been so supportive to me and are doing a fantastic job looking after my daughter. I am very impressed with the positive attitude from all the staff and am going to increase the time my daughter spends at the nursery.

How likely would you be to recommend Tops Day Nursery - Christchurch? Extremely Likely

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Average Rating:   5 out of 5

Excellent nursery with caring and competent staff. They handle nervous and/or upset children brilliantly. Lovely facilities particularly the garden which my daughter loved on first sight. Despite only being there a short time my daughter has enjoyed trips out into Christchurch and many varied activities within the centre including coming home with her own bread roll that she had made (possibly with a bit of help!!). I love the website that gives you updates and photos and keeps you generally well informed.

How likely would you be to recommend Tops Day Nursery - Christchurch? Extremely Likely

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Average Rating:   4.9 out of 5

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Vacancies

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Awards / Recognitions

March 2018

Top 20 Large Nursery Groups 2018

Recipient: Tops Day Nurseries

Date: Thursday 01 Mar 2018

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Top 10 Large Nursery Groups 2017

Recipient: Tops Day Nurseries

Date: Wednesday 01 Mar 2017

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November 2014

Investors In People Award 2014

Recipient: Tops Day Nurseries

Date: Thursday 20 Nov 2014

more details

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