Bright Horizons at 24 St Swithin

24 St Swithin Street, Aberdeen AB10 6XD

Part of Bright Horizons, the St Swithin day nursery is located in the west end of Aberdeen, and proud to receive the Royal Society for the Prevention of Accidents (ROSPA) award in April 2018.

The setting is spread over three floors. It caters for children from birth to five-years-old. The baby room is designed to be cosy and homely, helping the babies to settle quickly and feel like they are at home. The two to- three-year-old room is spread over the ground floor and has a bright conservatory for the children to play in. The pre-school area is situated on the first floor and the children play in the three separate rooms.

The nursery is filled with many original features and the team of passionate childcare professionals offer children many opportunities to play, learn and discover about the world through play.

The children are helped with their transition to school with Bright Horizon's unique Ready for School Programme including Growing Readers, Writers and Mathematicians.

Group: Bright Horizons Family Solutions

Person in charge: Helen Stevenson (Manager)

Local Authority / Social Services: Aberdeen City Council

Number of Staff: 20

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 53

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0745-1745

When Closed: Bank Holiday

Overview

The Review Score of 9.8 (maximum of 10) for Bright Horizons at 24 St Swithin is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 15 Reviews over all time. This Average Rating is also the rating value for Bright Horizons at 24 St Swithin in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 15 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.816 for Bright Horizons at 24 St Swithin is calculated as follows: ( (148 Excellents x 5) + (29 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 179 Ratings = 4.816

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Bright Horizons at 24 St Swithin is based on 15 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 10.6 positive Reviews (53 registered maximum number of service users ÷ 5). 15 Reviews ÷ 10.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.8 Bright Horizons at 24 St Swithin has a Review Score of 9.8 (9.816)

Average Ratings

  • Excellent
    14
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Bright Horizons at 24 St Swithin?

  • Extremely LIKELY
    15
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Bright Horizons at 24 St Swithin

  • Mother of Child
    13
  • Father of Child
    2

Really fantastic preschool department. All staff seem lovely. Really enthusiastic preschool teachers, original ideas and activities, plenty of outside time, walks etc.

How likely would you be to recommend Bright Horizons at 24 St Swithin? Extremely Likely

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Average Rating:   4.3 out of 5

We have had a wonderful experience with the nursery, our little boy started at 8 months and we felt the baby unit was so loving and secure. We had no nervousness leaving him at nursery whilst we worked. The infant department is so much fun for our little boy he loves going to nursery learning new things and having new experiences with his friends in the infant department. The staff are wonderful, so relaxed and caring.

How likely would you be to recommend Bright Horizons at 24 St Swithin? Extremely Likely

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Average Rating:   4.8 out of 5

My daughter has recently started in the baby room and immediately settled in. She loves her carers and gets a big grin on her face when they meet her each morning. I get a full report of her day. It is clear that they thought about what she needs to develop and challenge her when coming up with activities for the week eg at the minute she is working on using her own cutlery so there is a lot of playing with spoons in the water tray and with gloop. She has quite a few food allergies and these have been catered for very well. The staff were determined that she would not miss out on baking a birthday cake for her birthday and bravely attempted gluten-free, vegan cupcakes with her and we really appreciated the effort that was put into doing this. We do recommend the nursery to friends and family.

How likely would you be to recommend Bright Horizons at 24 St Swithin? Extremely Likely

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Average Rating:   5 out of 5

My son has attended St Swithin nursery since January 2017 (from 6 months old). At first, he was attending 3 days a week, before doing 5 days a week at 9 months. He has been very happy and content since the first day. He has grown into a very social and content boy and I attribute it greatly to the nursery, as much as from home. The staff is truly amazing in all points; very caring, nurturing, stimulating and very attentive. The place is very safe, not only due to the staff but also to the facilities. I can only highly recommend Bright Horizons at 24 St Swithin nursery.

How likely would you be to recommend Bright Horizons at 24 St Swithin? Extremely Likely

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Average Rating:   4.9 out of 5

Very happy with the nursery. It is clean, has a great variety of toys and books for the kids, and the staff are great for encouraging learning and creativity. There was a change to the outside area to remove standard slides etc. and replace them with items that the children can be more creative with, which I'm very pleased with.
It can be hard during the winter months to get outside, but I would like more walks and trips to the nearby parks with the children. This may pick up again in the warmer months.
The staff and management actively look for ways to improve and involve parents, looking for feedback and suggestions. I'm very happy to have my child at the nursery and would recommend it to friends.

How likely would you be to recommend Bright Horizons at 24 St Swithin? Extremely Likely

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Average Rating:   4.8 out of 5

My positive experience, staff all friendly and helpful.
My little boy loves coming here. They provide a large variety of fun and educational activities which children thrive on. Overall great and very happy with the nursery.

How likely would you be to recommend Bright Horizons at 24 St Swithin? Extremely Likely

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Average Rating:   4.7 out of 5

The nursery has been well organised in terms of facilities, safety and children's education on daily activities safety.
The staff are well trained and patient to children. Good behaviour is encouraged by gentle but persistent reminding r to children
However, after moving to Pre-School, we felt that the facilities for activities is rather limited. Children often stay indoors in rooms. Outdoor play or visiting to other places has been reduced to a minimum. This may be due to the weather conditions. We are hoping that outdoor activities will be encouraged once the weather is warmer.

How likely would you be to recommend Bright Horizons at 24 St Swithin? Extremely Likely

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Average Rating:   4.5 out of 5

We are extremely happy with our child's care at the nursery. At both drop off and home time, it is clear that she loves being at nursery. The staff are all great and we can see our daughter has great relationships with them. Every day we find out the activities that have taken place and any key pieces of information we need. It's lovely to hear what our daughter has been up to and the range of activities that take place.

How likely would you be to recommend Bright Horizons at 24 St Swithin? Extremely Likely

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Average Rating:   5 out of 5

My son always receives excellent care and education. He absolutely loves all his teachers, they make him feel safe and welcoming in the nursery. The garden has an excellent choice of toys which bring out their imagination to the max. They have a primary school and a French teacher who comes and teaches them on weekly basis, and there's always amazing planned activities for my son to join.

How likely would you be to recommend Bright Horizons at 24 St Swithin? Extremely Likely

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Average Rating:   5 out of 5

The staff have a good focus of my daughter's needs and have a clear plan for further development.

There is a lot of one to one time for my daughter which I am very pleased with.
Overall, I am very pleased with how the nursery is being managed and staff carry themselves professionally.

How likely would you be to recommend Bright Horizons at 24 St Swithin? Extremely Likely

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Average Rating:   4.7 out of 5

We have our nearly three year old son and one year old daughter at the nursery. Our daughter started in May and settled in very quickly and now loves going to nursery.
My son has not settled in very quickly as he has delayed speech and some other developmental delay. We cannot praise the staff at St Swithin enough for their continued support, eagerness to help my son in any way at nursery and home life, patience and time with my son and always having time for us too.
They have gone above and beyond their duties for our family and are always happy to help.

How likely would you be to recommend Bright Horizons at 24 St Swithin? Extremely Likely

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Average Rating:   5 out of 5

My daughter and son have both attended the nursery and I have always been very happy with the care my children have received. The staff are knowledgeable and very friendly. My daughter tells me all about the staff and her friends in the evening.

How likely would you be to recommend Bright Horizons at 24 St Swithin? Extremely Likely

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Average Rating:   5 out of 5

We are extremely happy with the nursery, the team are fantastic and we are completely confident in them. Our daughter loves going to nursery and it is clear to see that a lovely relationship has formed between her and nursery staff. We cannot recommend this nursery enough, they are clearly passionate about providing an encouraging, engaging environment for the children.

How likely would you be to recommend Bright Horizons at 24 St Swithin? Extremely Likely

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Average Rating:   4.9 out of 5

A very welcoming and pleasant nursery. My child is very happy to go in every day. The staff are warm, smiley and friendly and provide excellent care. The food is nutritious and varied and the children do lots of activities including art, planting flowers and role play. They get outdoor play and walks a lot and the daily communication we receive is always thorough and informative regarding our child's day. I viewed quite a few nurseries- this one is the best I've seen.

How likely would you be to recommend Bright Horizons at 24 St Swithin? Extremely Likely

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Average Rating:   4.8 out of 5

The staff are ready to accept your child in as soon as nursery opens. They speak nicely to the children and are very calm and welcoming each morning.
My child has only cried a handful of times in the 1.5 years that he has attended. He is always keen to go to nursery and gets excited when he goes in.
I believe that this is a result of the interesting, structured curriculum the nursery offers but also the homely atmosphere created by the caring and professional staff.
All the staff I have come into contact with, demonstrate a keen interest in the children they care for.
They have an excellent understanding of their personalities and needs.

How likely would you be to recommend Bright Horizons at 24 St Swithin? Extremely Likely

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Average Rating:   4.9 out of 5

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Staff Profiles

Helen

Helen Stevenson

Job Title: Nursery Manager

Joined: 2000

Description:

I started off my career training to be a children’s nurse back in 2000, I gained my qualification and started working at St Swithin in 2004. I have been working in childcare for the last 12 years. During this time I have worked with all three age groups and helped to open the second and third nursery. I have grown with the nurseries and share all the knowledge that I have learnt with my colleagues. I completed my CCLD Level 4 qualification in December 2009 and hope to progress on to do my PDA in the near future.