Hitchin House Day Nursery

41 Wilbury Way, Hitchin SG4 0TW
Review Us
9.8 61 Reviews
Hitchin House Day Nursery opened in March 2020. It was started by a team of very experienced nursery professionals who set out to offer something truly different and special - a magical play and learning environment for children aged up to 5 years.

From the highly experienced team of staff to the superb equipment and resources, every aspect of the nursery has been carefully considered to ensure that children are safe, engaged, excited and encouraged to develop a love of learning and discovery.

There has been overwhelming interest in the nursery since it opened and is already gaining an excellent reputation. Please get in touch to arrange a visit and find out more.

Come and find them on Facebook and Instagram and follow them on their adventures. FB: Hitchin House Day Nursery Instagram: @hitchinhouseday
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Owner

  • Hitchin House Day Nursery Ltd

Person in charge

  • Zoe Wright (Head of Operations)

Number of Childcare Staff

  • 55

Total Places for Children

  • 120

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Funding & Fees

  • For information about fees please contact the nursery who will send you full details of the fees and information regarding Funded Places for 2/3/4 year olds.

Opening Times

  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30

When Closed

  • Bank Holidays & between Christmas & New Year

Parking

  • Parking available on site. Please use extreme care and caution when entering and exiting the carpark.

Hitchin House Day Nursery Reviews (61)

Total of 61, showing 1-20
9.8

Hitchin House Day Nursery has a Review Score of 9.8 (9.783) out of 10, based on 20 reviews in the last 2 years. Over all time Hitchin House Day Nursery has 61 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

Hitchin House has been everything we could have hoped for and more in a nursery for our 2 children. Both my children have left/are leaving HH confident, capable, sociable and ready for school. It's a really nurturing environment with amazing staff who care deeply about the children. The daily menu always
sounds delicious and nutritious, I still don't know why my child will eat everything there and but reject anything green at home! Staff turnover is really low, we've known most of the staff for the whole time we've been parents there.
They have also been amazing at working with a human resource consultant company. I've saved a lot of money through this scheme and the nursery benefits from extra funding for resources too. Definitely worth asking your employer about it, it doesn't cost them and it's win-win for parents and the nursery.
Thank you for everything over the last 5.5 years! We're going to miss the staff, lovely environment, and getting to meet other parents who've become life long friends

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Overall Experience  Overall Experience 5.0 out of 5

TOP NURSERY IN HITCHIN! Everything about Hitchin House is exceptional, from the facilities staff, level of care and attention to detail over your child's development. From day one, they reassured us that our child was being well looked after and made a real effort to ensure our child settled in smoothly.
They send you pictures throughout the day via the app so you can see what your child get's up to while you're at work. They also do a great job at building a community amongst the parents and put on a number of social events and enablement sessions for you throughout the year. Highly recommend Hitchin House you won't be disappointed.

Reply from Zoe Wright, HOO at Hitchin House Day Nursery

Thank you so much for your kind and generous words! We're truly touched by your feedback and absolutely delighted to hear that you've had such a positive experience with Hitchin House.Supporting children to feel safe, happy, and confident from their very first day is at the heart of what we do, and it means the world to know that this came through in your child's journey with us. Thank you again for taking the time to share your experience - your recommendation really means a lot to the whole team.

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Overall Experience  Overall Experience 5.0 out of 5

This nursery is a brilliant nursery and has everything my daughter needs, she enjoys nursery a lot and she is very fond of the staff. There are lots of different things for the children to do and my daughter learns something new all the time, she has progressed so much since starting nursery and has
made friends. I have no doubt my daughter will continue to grow in the years to come with the nursery and make many more friends. I am so glad she has been able to be part of this nursery.

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Overall Experience  Overall Experience 5.0 out of 5

I can't praise Hitchin House and all of the staff enough. The facilities are outstanding, as is the level of care and attention that the staff provide. It's clear that the staff genuinely care about the children and their development. My daughter has been attending for almost 2 years and has not once
been hesitant to go inside in the morning. She always comes out beaming, excited to tell me what she's been up to that day (currently she's obsessed with the climbing wall) . They really do go the extra mile, from dancing, yoga, Montessori activities and currently watching their classroom caterpillars turn into a butterflies, it's always a joy hearing what they're doing to ensure the children are engaged and learning new things/life skills.


The food provided is also very high quality with such a diverse menu.
They keep parents well informed with photos and updates.


Thank you Hitchin House for making sending my daughter to nursery an actual joy! I'll always be grateful.

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Overall Experience  Overall Experience 5.0 out of 5

We're so happy with the care and attention our daughter receives at Hitchin House. Every single staff member seems to genuinely care about her, which makes having to say goodbye to her every morning a lot easier. She absolutely loves going to nursery and seems to have the best time. It's a really special
place and we couldn't be happier with the nursery. We'd highly recommend Hitchin House!

Reply from Zoe Wright, HOO at Hitchin House Day Nursery

Thank you! we really appreciate your feedback - and we are so happy that both you and she is so happy! Thank you again for your kind words.

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Overall Experience  Overall Experience 5.0 out of 5

Outstanding nursery, staff, level of care and facilities. My daughter loves going to nursery here. Can't fault the nursery. Only one very minor comment is that drop off/pick up times could be quicker.

Reply from Zoe Wright, HOO at Hitchin House Day Nursery

Thank you so much for your review and kind words - it is very much appreciated!

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Overall Experience  Overall Experience 5.0 out of 5

The most amazing staff! The whole nursery has been adapted to the needs of our son, both the staff and ensuring the best equipment for learning and playing! There is nothing I could fault them on other than the fact that I wish the age to stay was higher so that he could be there throughout his whole
childhood.

Reply from Zoe Wright, HOO at Hitchin House Day Nursery

Thank you! We wish he could stay with us as well! He is a very special little man!

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Overall Experience  Overall Experience 5.0 out of 5

Couldn't recommend this nursery enough. From the moment we stepped into the nursery to have a look, we knew instantly that it was the right place for our child - a safe, homely and trusted place for children.
The team really helped support our child's settling-in period and now he's thriving. The
nursery is great with communication, letting us know well in advance of any issues in the local area, events that are running in the nursery and our child's personal development. There are too many people to thank, but as a whole, thank you for your hard work and support with our child's learning and development - you are great!

Reply from Zoe Wright, HOO at Hitchin House Day Nursery

Thank you! We very much appreciate your kind words and feedback and I have made sure this has been passed on! Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

Hitchin House is an incredible nursery and we couldn't be happier that our daughter is going here. All of the staff are lovely and so accommodating to your child's individual needs. They are open to suggestions and alternatives to ensure your child is being looked after in a way that suits you and your
bubba. The staff and their ability to flex is what really makes them stand out from all other nurseries - they are at the top of their game.
Our daughter has developed so much over the last 4 months, she's come out of her shell and built so much confidence and it's so wonderful to see at home. Knowing that she's being well looked after gives us such peace of mind and we're so grateful to the team here at Hitchin House - thank you.
Special shoutouts to her key worker managing all of her needs and another lady, who is her little bestie, consistently taking the time to bring her out of her comfort zone! You're all doing an amazing job, thank you so much. Thanks.

Reply from Zoe Wright, HOO at Hitchin House Day Nursery

Thank you! We are so pleased to read that you are all happy with the team and what we provide. Thank you for taking the time to write the review- it is much appreciated!

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Overall Experience  Overall Experience 5.0 out of 5

Hitchin House has been fantastic for our son. The staff are warm and caring and take the time to tell us what our son has been getting up to. The range of activities provided is wonderful - he is always learning new things and is stimulated and cared for.

Reply from Zoe Wright, HOO at Hitchin House Day Nursery

Thank you- we are very happy to read this feedback. Thank you for your time!

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Overall Experience  Overall Experience 5.0 out of 5

Hitchin House is a wonderful nursery, the staff take great care of all the children. We have two children at Hitchin House and they both love it. Staff go above and beyond to meet the children's needs, are friendly and approachable. The facilities and equipment are in excellent condition and constantly
updated.

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Overall Experience  Overall Experience 5.0 out of 5

Our son joined Hitchin House almost a year ago after we moved into the area and the whole team were so helpful and made us all feel very welcome from the outset. Our son settled into the Pioneers room very quickly and loved all different aspects of the room, especially the climbing wall, the garden,
the Montessori area and the library. Every teacher and staff member we met was kind, helpful and very committed to the children receiving the utmost care. Our son recently started school and we believe his smooth transition into school was definitely helped by the preparation and support we were all offered to Hitchin House. We would highly recommend this nursery and look forward to sending our second child there shortly.

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Overall Experience  Overall Experience 5.0 out of 5

This nursery has been incredible for my child. The amount of activities they offer throughout the day is incredible. From Montessori to yoga and dance and the fact they have a studio within the nursery.
I wish I could go to nursery to have so much fun. The workshop space is lovely and the fact the
children are encouraged to do self-serving is also something very important t to me. A skill for life. The staff are always incredibly friendly and know the children.

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Overall Experience  Overall Experience 5.0 out of 5

We have had such a wonderful experience at this nursery, not just with our youngest who is currently at Hitchin House, but also with our first son, who also had a fantastic time there from the baby room all the way through to pre-school. From the moment we accepted our space, the staff have welcomed
us all as a family, making us feel valued and listened to. Our little boy has food allergies, and the management team went above and beyond to support us, ensuring his needs were fully understood and accommodated. They've been so approachable and friendly, making everything worry-free. The care and attention given by the entire team is amazing, and it's clear they genuinely care about the children and families. We couldn't be happier having our kids at Hitchin House.

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Overall Experience  Overall Experience 5.0 out of 5

As soon as you visit Hitchin House you know it is something special. The facilities are like nothing I've ever seen before despite working in education for 15 years, from the workshop, climbing wall, dance studio, library and garden amongst others it has been so well thought out to be an engaging place
for children. There are so many extra activities they provide as part of their daily fee including yoga, dance and sports. It's been inspiring watching my kids develop through their time at Hitchin House teaching them great independence and life skills.
The staff are absolutely amazing. They are so positive and you can see they have a real fondness for the children. They give you daily photo updates of what they've been doing which really brighten up your day. I've seen both my children flourish under their care and can't rate the staff highly enough.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter attended Hitchin House from the age of 1 until she started school. She is a happy confident little girl, who has had what feels like a head start in life after her experience at Hitchin House. The staff are fantastic at providing creative activities and caring for the children. The facilities
are outstanding and my daughter really enjoyed the workshop, dance classes, yoga, sports, and the climbing wall! I would wholeheartedly recommend the nursery to anyone looking for outstanding care for their child.

Reply from Zoe Wright, Head of Operations at Hitchin House Day Nursery

Thank you! We feel very grateful to be able to offer all these fabulous facilities and know that it makes such a difference to the children and the team! Thank you for enjoying them with us!

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Overall Experience  Overall Experience 5.0 out of 5

Our twin daughters have been at Hitchin House as the first babies when the nursery opened. Sadly they are leaving to start school in September. Our experience of this nursery has been outstanding. The care, love and support is out of this world. My girls run into the nursery and absolutely love being
here and will sadly miss everyone and everything this nursery offers. The resources, activities, sports, dance library, construction area, home corner, and workshop to name a few have kept my girls really engaged and they are thriving due to the environment. The staff are all just wonderful loving individuals who have not only cared for our girls they have guided us. Nothing is too much trouble and they have always been available to chat anything through and support us immensely as parents.
I couldn't recommend this fabulous nursery enough to any parents.

Reply from Zoe Wright, Head of Operations at Hitchin House Day Nursery

We cannot believe it is time for them to start their next adventure- we will miss you all so much! Thank you for being part of our story and your kind words!

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Overall Experience  Overall Experience 5.0 out of 5

The best nursery! We are delighted with Hitchin House Day Nursery and don't think we could have found a better place for our son who has loved it since the start. Max joined when he was 11 months old, and is now 31 months old and still loving it. We already have our next one on the waiting list for
when they arrive!
Huge thanks to the amazing staff and team for going above and beyond, we have never had any concerns and it's lovely to see how excited he is running in in the morning and then telling us about his day. Highly recommended and very grateful we found such a wonderful nursery thank you.

Reply from Zoe Wright, Head of Operations at Hitchin House Day Nursery

Thank you! We love that you are all part of the Hitchin House family and journey and cannot wait for number two to join in the fun!

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Overall Experience  Overall Experience 5.0 out of 5

Hitchin House has been a safe haven for us as a family over the past three years. Our son was born bang in the middle of covid, and they made him feel comfortable in what can be an intimidating environment. It was an absolute joy seeing him grow and develop during his time there. He created some incredibly
special bonds with key workers and peers along the way. We were always blown away by the facilities and endless activities that were churned out every single day. School has some big shoes to fill. We feel very lucky that we can enjoy it all again now with our daughter now there, who goes in and out with the biggest smile on her face everyday!

Reply from Zoe Wright, HOO at Hitchin House Day Nursery

Thank you! We cannot believe all those teeny tiny covid babies are all heading off to big school! He will have such fun!

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Overall Experience  Overall Experience 5.0 out of 5

I would like to say a big thank you to everyone at Hitchin House. My little one had been to three other nurseries before coming into Hitchin House. Throughout her nursery life, she was always very anxious to the point she would make herself sick. She wasn't eating or sleeping and was constantly wetting
herself. Hitchin House was my last hope. From the moment we stepped inside for her first day, I knew as a mother this was where I wanted my child to be. The atmosphere was calm, the children seemed happy, and the staff were happy and engaging with the children. Her key person was amazing when she did her entry assessment. She was calm and gave my little one a lot of attention. All of a sudden my little one agreed to go up for her settle. I held my breath waiting for the tears or for her to be sick, instead, it was all smiles and I also got a little wave. Ever since that day, I knew she was in safe hands. She always was happy when I came to collect her. I could not ask for anything more.

Reply from Zoe Wright, HOO at Hitchin House Day Nursery

Thank you! We remember that first day very well! We also remember all her giggles that came soon after!

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Current Review Score: 9.8 (9.783)

Overview of Review Score

The Review Score of 9.8 (9.783) out of 10 for Hitchin House Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.950 for Hitchin House Day Nursery is calculated as follows: ( (228 Excellents x 5) + (10 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 239 Ratings = 4.95

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.833 Points relating to the number of positive Reviews for Hitchin House Day Nursery is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 number of registered child places is 24. 20 Positive Reviews ÷ 24 = 0.833

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

News

Phase 2 completed

11 Feb 2021
We are so pleased to say that phase two is now complete. The children can all benefit from: The yoga studio The theatre The art room The library and the new and ...read full article
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Awards / Recognitions (0)

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Frequently Asked Questions about Hitchin House Day Nursery

What is the Age Range of Children that Hitchin House Day Nursery accepts?

Hitchin House Day Nursery accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Hitchin House Day Nursery Open?

Hitchin House Day Nursery is open: Monday 07:30-18:30, Tuesday 07:30-18:30, Wednesday 07:30-18:30, Thursday 07:30-18:30, Friday 07:30-18:30.

How many Children does Hitchin House Day Nursery have capacity for?

Hitchin House Day Nursery has capacity for a total of 120 Children.

How far is Hitchin House Day Nursery to the centre of Hitchin?

1.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Hitchin House Day Nursery to verify any information. View our terms and conditions. Hitchin House Day Nursery has an Enhanced Service - more info.