The Grosvenor Day Nursery

Church Hall, Grosvenor Place, Exeter EX1 2HJ
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10 76 Reviews
  • The Grosvenor Day Nursery, Exeter
The Grosvenor Day Nursery nurtures the growth and development of every child by providing a bespoke service to children and parents.

The nursery prides itself on being as flexible as possible, with staff understanding that everyone’s needs are different. They always try and accommodate children’s and parents’ individual needs, to make going back to work as stress-free as possible.

All food, formula, milk and nappies are included in the price to make getting out the door in the morning that little bit easier.

The Grosvenor Day Nursery strives to provide opportunities for children to learn through play whilst ensuring a healthy balanced diet in an active environment. The caring and passionate Grosvenor team have the same outlook and vision for the setting and work well in delivering the best care for your child. They believe these are the key elements when it comes to the important development of your child.

The nursery is open 7:45am-6.15pm, 51 weeks a year, offers year-round term-time, part-time and full-time places and is always happy to assist with fitting in with parents shift patterns.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Owner

  • The Grosvenor Day Nursery Ltd
  • Privately Owned

Person in Charge

  • Estee Diment (Manager)

Number of Childcare Staff

  • 8

Total Places for Children

  • 36

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Funding & Fees

  • Full week (Monday-Friday):
    0-1 year £245,
    2-3 year £230,
    3+ year £220.


    Full day 7.45-6.15:
    0-1 year £57,
    2 year £55,
    3 year £52.


    Half days 7.45-1.15 / 1.15-6.15:
    0-1 year £36,
    2-3 year £35,
    3+ year £34.

  • All nappies, wipes, food, and formula included in the price.

Opening Times

  • Monday 07:45-18:15
    Tuesday 07:45-18:15
    Wednesday 07:45-18:15
    Thursday 07:45-18:15
    Friday 07:45-18:15

When Closed

  • Bank Holidays

The Grosvenor Day Nursery Reviews (76)

10

The Grosvenor Day Nursery has a Review Score of 10 (10.000) out of 10, based on 12 reviews in the last 2 years.
Over all time The Grosvenor Day Nursery has 76 reviews.

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Total of 76, showing 21-40
Review from Ronja D (Mother of Child) published on 13 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The nursery and the staff there, are simply amazing. Our son was a bit shy and clingy after spending the best of 18 months in a very minimal exposure environment, due to Covid. I really wasn’t sure how it was going to go. The staff have been super accommodating to his needs and have given him all the
attention he needed to settle in. He is now a confident little boy that loves his time there. The staff have been really amazing and curious. They even tried to learn and refresh their language skills so he wouldn’t feel left out when speaking in any of his three languages. I honestly would have never expected this, but it is so good to see. In terms of inclusiveness, it sets the standard very high!
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Review from Keri C (Mother of Child) published on 9 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been using the Grosvenor day nursery for 4 years now for both our girls. We couldn't recommend it highly enough! The staff are amazing with the kids and even try to learn different languages to assist bi-lingual children. The nursery is very flexible to modern working patterns and is always
eager to help parents with difficult schedules. Our girls both love it there and have learned so much. It is so lovely to see their characters developing with all the new skills they have developed at the nursery.
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Review from V C (Mother of Child) published on 9 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The best nursery in the South West! If I had 10 children, all ten would have to go there. Staff are the best, my son has learned so many things there and I must give all the credit to people who work at The Grosvenor Day Nursery. Extremely recommended!
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Review from Laurence G (Father of Child) published on 6 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic nursery with highly attentive and friendly staff. Our son has attended for almost 3 years, and our daughter for around a month. We've been nothing but impressed with the Grosvenor since day one, and would have no hesitation in recommending them to anyone.
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Review from Emm L (Mother of Child) published on 13 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We love the Grosvenor and so do our little girls. The staff are kind and caring and carefully plan to support each child’s needs. Our eldest was at Grosvenor for four years and our youngest has been there for a year. The flexibility is so brilliant and definitely something other settings don’t offer.
The communication is great too. Our little one comes home every day happy, rested and well fed and we couldn’t be happier with what the Grosvenor offers.
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Review from Rachel S (Mother of Child) published on 30 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Love this nursery! They have always been so good with both of my boys, nothing is too much for them and my children have made some special bonds with both the staff members there and other children. The nursery staff genuinely care about the children and my boy always comes home having had the best
day with his friends. Would highly recommend it.
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Review from Alice C (Mother of Child) published on 13 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter started here last September aged ten months and we couldn’t be happier with how well she settled, is looked after and how much she is thriving! The love and care shown to her are exceptional, and she is always happy going in. Her speech, and confidence, has developed amazingly as has her
eating due to the lovely food served. All the staff are wonderful and have been so supportive and kind to us during a difficult few months, which has been so appreciated.
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Review from Louie R (Father of Child) published on 25 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter is learning a lot at the nursery, she loves the staff and is happy in their company. The meals provided are more than acceptable and suitably nourishing. I would highly recommend The Grosvenor Day Nursery. The manager, one particular member of staff and the team are fantastic. Thank you!
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Review from Samantha K (Mother of Child) published on 15 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my children have attended The Grosvenor Day Nursery and have had wonderful experiences. My daughter was incredibly shy and was often upset when I left her, but the staff always made me and her feel safe and supported. I saw such a change in my daughter as a result of her time at nursery. My son
is the opposite and always has a blast. The setting is small, so you can be confident of one on one time, and the outside area is a great space. All the staff are so caring and fully engaged in the development of the individual children. I can’t recommend it highly enough.
Reply from Estee Diment, Manager at The Grosvenor Day Nursery
Thank you so much for your review. We love having your family at The Grosvenor. Both such characters!
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Review from Kaarthi S (Mother of Child) published on 11 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son has been going to Grosvenor Day Nursery for just over a year. They have been amazing from the very start. They had settling in days to see if it was a good fit for him and frequent updates at the start, which put my mind at ease knowing he was OK. I can't praise the staff enough for how attentive
and caring they are to the children here. Within a few days of starting he would keep mentioning the staff members names at home and was so happy to see them on his nursery days, that we felt comfortable that he was being looked after really well there. You can tell how much the staff love the children here because of how fondly they speak of the kids here and they know all of the children really well and seem to love what they do. They have also been very accommodating with providing childcare at short notice when I have had to pick up extra shifts at work. I feel very relaxed leaving my son here as I know he is loved and feels at home. Keep up the good work!
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Review from Nikolina L (Mother of Child) published on 11 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Couldn't have chosen a better nursery for my son. All staff there are amazing and they truly care about the children. The staff always take the time to let you know what they have been up to. Days at the nursery are structured with a variety of fun learning activities and my son learns so much there.
My nearly 3 year old has attended The Grosvenor Day Nursery since he was 18 months old, I honestly could not recommend this nursery enough.
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Review from Rebecca B (Mother of Child) published on 11 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot recommend this nursery highly enough. The nursery manager and the team are completely dedicated to the happiness, development and care of the children. My son could not be happier in this setting. It's a fun, joyful environment, backed up by the solid foundations in learning and knowledge.
The staff cannot be faulted for their kindness and genuine care for the children. This is the kind of place where, if you bump into one of the staff of a weekend, the kids are so excited to see them! Who could ask for more? Deciding where to send your child is hard, especially when they are tiny, but after 2 years with the Grosvenor, I wouldn't choose anywhere else.
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Review from Joelle K (Mother of Child) published on 9 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
We had visited other nurseries but they'd all felt a little clinical. We got a totally different impression when visiting the Grosvenor - it felt immediately welcoming and homely.


Our daughter has additional needs and the staff have been amazing. She has progressed amazingly since starting and most

importantly she absolutely adores going to nursery every morning.
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Review from Erin A (Mother of Child) published on 9 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our child is confident, expressive, kind and thoughtful and I attribute these strengths to the commitment the Grosvenor family has had to his development and well being. Our son looks forward to his days at nursery and comes home with new skills and a growing sense of accomplishment. I am so happy that
we chose Grosvenor for these fundamental years in our son’s life.
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Review from Hannah R (Mother of Child) published on 6 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The nursery is personal, loving, individual, friendly and tailored to each child. Every staff member knows the children in the nursery individually and they are all wonderful, loving people who go above and beyond to look after your children. I would never hesitate to leave my children with these wonderful
ladies! Thank you for all you do. The nursery is fun, secure and happy! And child-centred - everyone spends time on the floor with the children and managers are always around - with the children being in the heart of what they do!
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Review from Jayne G (Mother of Child) published on 6 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely fantastic nursery! I highly recommend The Grosvenor to anyone. My son has been attending since he was 9 months old and I felt fully reassured he would be fine there due to the amount of settling in sessions that were offered. The staff are very kind, experienced and attentive and have really
worked hard to ensure they are making my son's time with them the very best it can be. In particular, they have given extra advice and help with his speech and language and most recently potty training. They really do go the extra mile! The value for money is excellent. Food, resources, building, garden, location (on the outskirts of the city centre), are also fantastic. My son never wants to leave at the end of the day!
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Review from Maria G (Mother of Child) published on 6 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The manager and her team are truly amazing and my girls could not be happier to attend nursery every day.
I can not praise the staff enough who are very nurturing and provide them with many opportunities both academic and creative.
The food is excellent and the children are happy and enjoying themselves.
We
will definitely miss them when school starts and is time to say our goodbyes.
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Review from Katie W (Mother of Child) published on 6 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Incredible experience with the nursery. As a first time
Mum, I was very nervous about leaving my daughter but have not had a single problem since she started. She absolutely adores the staff and is always excited to arrive. Nothing is too much trouble for the team. She has progressed so much while
she has been there and I would highly recommend to anyone!
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Review from Rachael M (Mother of Child) published on 6 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a lovely nursery, they treat everyone like family and you know you are leaving your child in safe hands. They focus on learning as well as playing, with lots of outside time. I couldn’t rate this nursey more highly! Also when I have had a last-minute problem they have always come through to
look after my child for me. Which makes me know they care.
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Review from Paul T (Father of Child) published on 6 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The daycare is amazing. Our son can’t wait to go every morning! The activities fully support his development and you can see the confidence that he is gaining. The staff are extremely attentive and make the days fun and educational for all the kids. I would highly recommend the nursery.
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Current Review Score: 10.0 (10.000)

Overview of Review Score

The Review Score of 10 (10.000) out of 10 for The Grosvenor Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for The Grosvenor Day Nursery is calculated as follows: ( (144 Excellents x 5) ) ÷ 144 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Grosvenor Day Nursery is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 number of registered child places is 7.2, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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