Minibugs Nurseries Ltd (St Austell)

Blue Support House, 17a Moorlands Road, St Austell PL25 5BS
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9.7 122 Reviews
  • Minibugs Nurseries Ltd (St Austell), St Austell
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Stephanie Thompson (Nursery Manager)

Number of Childcare Staff

  • 16

Total Places for Children

  • 61

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Funding & Fees

  • We are an all year round nursery, open 51 weeks per year and offer the following sessions only:


    Session Time Hours
    Full Day 07:30-18:00* 10 hours 30 mins
    Morning 07:30:12:30 5 hours
    Afternoon 13:00-18:00 5 hours


    Funded hours are granted for 38 term weeks a year only. Annually this equates to 570/1140 hours for an entitlement of 15/30 hours respectively.


    *Due to Local Authority terms of a maximum funded claim of 10 hours, this is restricted to a 17:30 finish
    for those taking a ‘Funded Hours Only’ option below.

  • Contact the nursery directly for fee information.
    Funding available for 9 months to 4 years.

Opening Times

  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00

When Closed

  • Bank Holidays & Christmas

Parking

  • The nursery site has parking and a drop off area for parents / carers to use.

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Minibugs Nurseries Ltd (St Austell) Reviews (122)

9.7

Minibugs Nurseries Ltd (St Austell) has a Review Score of 9.7 (9.721) out of 10, based on 16 reviews in the last 2 years.
Over all time Minibugs Nurseries Ltd (St Austell) has 122 reviews.

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Review from Victoria C (Mother of Child) published on 14 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been going to Mini Bugs St Austell since he was nine months old and he absolutely loves it. His progress in development since joining has come on so much which is brilliant to see. The staff are brilliant, they keep me well updated throughout the day and on collection. Really can't praise
them enough and would highly recommend them to anyone.
Reply from Ros Thompson, Operations Analyst at Minibugs Nurseries Ltd (St Austell)
Thank you for your lovely review of our St Austell setting, it's wonderful to hear how your son's development progress has come along and that you enjoy the updates our staff provide throughout the…read more
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Review from J W (Mother of Child) published on 3 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are amazing and my son thoroughly enjoys his time at the nursery.
The staff are attentive, informative and patient. They are always happy to follow new routines based on what we do at home.
I would thoroughly recommend Minibugs!
Reply from Ros Thompson, Operations Analyst at Minibugs Nurseries Ltd (St Austell)
Thank you so much for your review of our St Austell setting! We've very pleased to hear your child enjoys his time at the nursery.
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Review from Victoria C (Mother of Child) published on 3 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since joining the nursery last month my daughter has come on so much and we can't praise the nursery enough for getting her to where she is now, she is thriving and loves the nursery. She has become such a happy little girl who just loves to make friends and is thriving with her toilet training too.
Reply from Ros Thompson, Operations Analyst at Minibugs Nurseries Ltd (St Austell)
Thank you so much for your review of our St Austell setting. We're pleased you and your child are having a good experience so far and look forward to continuing to make a good impression!
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Review from D T (Mother of Child) published on 3 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter looks forward to her sessions at Minibugs and loves all the assistants that work there. She is very confident and looking forward to starting school. This is all thanks to Minibugs and the supportive learning environment they have created for little ones.
Reply from Ros Thompson, Operations Analyst at Minibugs Nurseries Ltd (St Austell)
Thank you so much for your review of our St Austell setting, we're pleased to hear that your child is confident and looks forward to her sessions with us.
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Review from H P (Mother of Child) published on 3 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter always arrives at nursery happy and is happy when I collect her, which says a lot. I enjoy getting updates each day of what she’s been eating, nappy changes and activities although I feel these aren’t always consistent and some get missed. What she’s eating is particularly important to us
currently while we are weaning. The girls are very friendly and approachable and clearly take good care of all of the children in their care. I love that they merge the baby room and 2s room so that different ages can mix together. The activities are mixed and varied and often things I don’t do at home. Overall I’m very glad we picked Minibugs.
Reply from Ros Thompson, Operations Analyst at Minibugs Nurseries Ltd (St Austell)
Thank you so much for your review of our St Austell setting, we're so pleased that overall you're happy with your experience at Minibugs. We appreciate that the updates on your child's activity are…read more
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Review from C F (Mother of Child) published on 3 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are so friendly and really good with my little boy who is shy. They are really bringing him out of his shell. He’s always happy at nursery and doing fun activities. They always provide yummy meals for him which he enjoys every time. I love sending him there because I know he’s safe and happy.
Reply from Ros Thompson, Operations Analyst at Minibugs Nurseries Ltd (St Austell)
Thank you so much for your review of our St Austell setting! It's lovely to hear how you feel about your child attending the setting.
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Review from K C (Mother of Child) published on 2 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little boy started at the nursery almost a year ago and absolutely loves it and has developed amazingly, same as my eldest daughter, who attended when the nursery first opened until she left for school she's now eight and remembers her time there, and our youngest will start this year too. This nursery
is absolutely amazing at enabling the children to develop their full potential and thrive.
Reply from Ros Thompson, Operations Analyst at Minibugs Nurseries Ltd (St Austell)
Thank you for your lovely review of our St Austell setting, it's great to hear how your child has developed and that we will soon be welcoming another one! It's lovely that your eldest remembers her…read more
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Review from Maddison B (Mother of Child) published on 24 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been going there since January and struggled to talk and play with others but this last month I’ve seen such an improvement with his communication and interaction.
There have been times when my son has had a few off days but the staff have always reassured me and given him the attention
he needs.
Reply from Astra Pitman, Operations Manager at Minibugs Nurseries Ltd (St Austell)
Thank you for your lovely review of our St Austell setting. Its amazing to hear how much the team have had an impact on your son already!
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Review from L A (Mother of Child) published on 7 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little girl has been going to Minibugs for a couple of months now. At first she was very unsure, as she’s such a mummies girl and he didn’t want to leave my side, but the Minibugs staff have been amazing with her and now every time she goes in she’s so happy, and tells me she’s going in to have a
good day. They have been amazing yet again as when my twin boys were there they were so good with them. I can’t recommend a nursery enough! Thank you Minibugs!
Reply from Astra Pitman, Operations Manager at Minibugs Nurseries Ltd (St Austell)
Thank you so much for your lovely review. Its great to hear how much your little girl has settled into nursery. The staff work hard on creating a friendly and welcoming environment so that all the…read more
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Review from Sarah D (Mother of Child) published on 7 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son joined Minibugs in July of 2020 due to Covid delaying his start in the April. From day one, they have been amazing. My little boy at the time was showing signs of being non-verbal and having sensory problems believed to be autism. They allowed him to start in the July when restrictions should
have had him starting in the September. They have been amazing in helping me get the help and support I needed to get him a diagnosis as well as getting his support workers on board and doing what was needed, from his SALT worker to Senco to even the paediatrician. They have done wonders in getting him a much needed EHCP, which we are still in the process of doing, but without their help, I wouldn't be as far along with it as I am. They are amazing with him, but especially two members of staff in the room. They are great with using visuals to help him communicate in his own little way. My daughter also started in January of this year, and she has had an amazing start to nursery life.
Reply from Astra Pitman, Operations Manager at Minibugs Nurseries Ltd (St Austell)
Thank you for your lovely review. It's wonderful to hear how your little one is thriving at Minibugs and how supportive and helpful our team has been and continue to do so. Thank you again. The…read more
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Review from J B (Mother of Child) published on 7 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little girl loves the nursery, she has so much fun, and she enjoys going in. The girls are amazing with her; she's always happy. She loves learning, there are lots of activities that my little girl can do, and she's enjoying it.
Reply from Astra Pitman, Operations Manager at Minibugs Nurseries Ltd (St Austell)
Thank you for your lovely review. We are so happy to hear that your little one has been supported to make new friends at nursery and has built strong relationships with the team.
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Review from Jacqueline T (Mother of Child) published on 5 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little minibug has been a member since June 2019.


Over the last 12 months, the nursery has been great at adapting to the changes that covid has presented, they have continued to keep parents updated, provide accurate details and offer practical advice.


As my minibug has entered the school readiness

programme she has loved all of the activities, the school readiness staff have kept the parent app updated with the activity types and the little one has loved bringing activities home to further her learning.


The new manager has been a great addition to the Minibugs team and taken to the mangers role covering all aspects you would expect.


It has been great being able to get back into the nursery recently and see the children and staff interact and bring back that connection with the key workers.

Reply from Rebecca Spry, Regional Operations Manager at Minibugs Nurseries Ltd (St Austell)
Thank you for your lovely review! We love that your little minibug is enjoying our school readiness program and you are too! It's so important that the parents and children work together to get the…read more
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Review from Lauren W (Mother of Child) published on 29 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little boy started in the baby room in January, to start with he’d cry at drop-offs but the girls would reassure me when I’d come to collect him that he was fine after a few minutes. Now he’s happy at drop off when I leave him and seems to be having a better time each session. He’s started becoming
more confident around other children since coming too. I can’t wait to see how he will progress as he grows.
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Review from Sofie B (Mother of Child) published on 8 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Minibugs is a fab nursery. The ladies really look after the children as their own, they listen to your anxieties and ease them.
I would recommend this nursery over and over again.
My little boy started April 2021 and has never once cried, he loves getting up and ready for nursery and enjoys every
time he goes.
I am definitely impressed and will miss them all dearly in September.
Reply from Rebecca Spry, Regional Operations Manager at Minibugs Nurseries Ltd (St Austell)
Thank you for your review! We are so happy to hear how much your little one loves nursery! It's always a sad time for us as well as the families letting them go off to school! We're always here for…read more
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Review from C M (Mother of Child) published on 8 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The nursery is great, my kids love going and the staff are amazing. The staff are very helpful and always happy to answer any questions you have. They support the parents and will happily work with parents. They can play outside when they want it is an open room where the children can flow between different
areas.
Reply from Rebecca Spry, Regional Operations Manager at Minibugs Nurseries Ltd (St Austell)
Such a lovely review, thank you! We absolutely love our huge garden, we are so lucky to be able to provide such a fantastic outdoor area to the children. It's lovely to hear the parent support is…read more
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Review from Stephen P (Father of Child) published on 8 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Minibugs St Austell is absolutely fantastic.


Our son loves going there 4 days a week, always enters and leaves the nursery with a smile on his face.


The staff are incredibly friendly and helpful.


I couldn't recommend this nursery highly enough.

Reply from Rebecca Spry, Regional Operations Manager at Minibugs Nurseries Ltd (St Austell)
Thank you for your review! We love seeing the children so happy it really makes the job worth it! Our staff love welcoming all the children and giving them the best day with lots of fun activities!
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Review from R D (Mother of Child) published on 22 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My one year boy is loving going to nursery at Minibugs Nursery St Austell, he waits by the door with his bag in the morning! It took a couple of weeks for him to settle in fully and was helped by the suggestion of bringing something familiar from home, which worked its magic from day one! It’s great
to see all the activities he gets up to through the photos shared on the parent app. The nursery has accommodated requests for additional days where they could. Would highly recommend Minibugs Nursery St Austell.
Reply from Rebecca Spry, Regional Operations Manager at Minibugs Nurseries Ltd (St Austell)
Thank you so much for your review! How sweet he waits by the door to come to nursery. It's so lovely to hear how well he has settled as we appreciate how difficult this can be for the child and the…read more
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Review from Zoe C (Mother of Child) published on 8 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Couldn't recommend this nursery enough! My son absolutely loves coming to nursery and is forever asking where the ladies are. The staff are incredibly welcoming, cheerful, informative and approachable. There's never a day, where I am not kept up to date with my child's day, whether that be by the app
or in person and its always bonus when I receive photos as well. My 2 year old boy has made incredible progress since being there since 1 year old - he's talking, singing, can tell me about his day and is forever sharing new words that he must've learnt from there. Thank you Minibugs for the best start to my child's education journey.
Reply from Rebecca Spry, Regional Operations Manager at Minibugs Nurseries Ltd (St Austell)
Thank you so much for your lovely review, we are so happy to hear that lovely relationships have been built between not only your son and the staff but you too, our parents are extremely important to…read more
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Review from Katie T (Mother of Child) published on 7 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We absolutely love Minibugs! Our daughter loves going to nursery to see all the adults and have a go at all of the activities available for her! The staff are so so friendly and approachable and make us feel at ease when we drop off and pick up. Our daughter's confidence has grown so much since she
has started and it’s amazing to see. Highly recommend Minibugs!
Reply from Astra Pitman, Operations Manager at Minibugs Nurseries Ltd (St Austell)
Thank you for your lovely review of our St Austell nursery site. It is wonderful to hear what makes us stand out as a childcare provider. Our team have worked tirelessly to continue to provide a…read more
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Review from E S (Mother of Child) published on 7 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Minibus staff has helped my daughter grow out of the shell she was in and helped her become a very exploitative young lady. And for that I am very happy for what they have done for my daughter and my family. Will be sending my youngest.
Reply from Astra Pitman, Operations Manager at Minibugs Nurseries Ltd (St Austell)
Thank you for your lovely review of our St Austell setting. It's wonderful to hear how much your daughter has been enjoying her time at our nursery. It is great to hear that you'll be continuing with…read more
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Current Review Score: 9.7 (9.721)

Overview of Review Score

The Review Score of 9.7 (9.721) out of 10 for Minibugs Nurseries Ltd (St Austell) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.721 for Minibugs Nurseries Ltd (St Austell) is calculated as follows: ( (142 Excellents x 5) + (45 Goods x 4) + (2 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 190 Ratings = 4.721
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Minibugs Nurseries Ltd (St Austell) is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 number of registered child places is 12.2, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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