My First Friends Bromsgrove

11-13 Ednall Lane, Bromsgrove B60 2DF

At My First Friends Bromsgrove, children are encouraged to be involved in their own learning experiences and planning.

Independently owned, My First Friends provides children from six weeks to school age with secure, homely surrounding and offers opportunities for them to flourish under the guidance of highly qualified staff.

Their aim is to help children build a foundation for life by developing confidence, good social skills and an enquiring mind.

The nursery has created soft areas for afternoon naps and dedicated baby areas for the youngest members.

Children can enjoy their surroundings and delicious healthy food.   

Staff will support each and every child to foster their creativity and ingenuity and encourage them to interact with their peers and grow in self-assurance, so that by the time they attend school, they are independent and confident individuals.

Group: My First Friends

Person in charge: Vicky Rutter (Manager)

Local Authority / Social Services: Worcestershire County Council

Number of Staff: 15

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 57

Age Range: from 0 years 2 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1800

When Closed: Bank Holidays

Overview

The Review Score of 9.4 (maximum of 10) for My First Friends Bromsgrove is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 10 Reviews over all time. This Average Rating is also the rating value for My First Friends Bromsgrove in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 6 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.842 for My First Friends Bromsgrove is calculated as follows: ( (101 Excellents x 5) + (19 Goods x 4) ) ÷ 120 Ratings = 4.842

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.526 Points relating to the number of positive Reviews for My First Friends Bromsgrove is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 11.4 positive Reviews (57 registered maximum number of service users ÷ 5). 6 Reviews ÷ 11.4 Target = 0.526

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.4 My First Friends Bromsgrove has a Review Score of 9.4 (9.368)

Average Ratings

  • Excellent
    10
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend My First Friends Bromsgrove?

  • Extremely LIKELY
    9
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to My First Friends Bromsgrove

  • Mother of Child
    10

I cannot rate My First Friends Bromsgrove high enough. My son is only 13 months old and has been going to nursery for 5 months.
At first, it was daunting leaving my baby for a day let alone a week but all the staff made us feel comfortable and with settling in days my son was familiar with his surroundings before day 1.
The staff are great, very caring and attentive and always get a very big smile from my son on arrival!
He is always busy doing lots of different activities to broaden and develop his skills, and I can check on this all day through the app.
The nursery provides all food throughout the day with a fresh hot meal at lunchtime and it is very rare my son eats less than 100%
People say the price of nursery, in general, is a lot, but personally, I don’t think you can put a price on knowing that your child is happy and well looked after when they’re not with you. I wouldn’t want him anywhere else!

How likely would you be to recommend My First Friends Bromsgrove? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   5 out of 5

Vicky Rutter at My First Friends Bromsgrove responded to this review on 21 May 2018:

Thank you, Rachel, for such a lovely review, it is our pleasure caring for your little boy and glad that you feel so confident in the care he receives.

The nursery is fantastic! My little boy loves going there so much. He also has additional needs and the staff and management at this nursery have gone above and beyond to help him in every way and he is coming on leaps and bounds. I cannot recommend highly enough!

How likely would you be to recommend My First Friends Bromsgrove? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   5 out of 5

Vicky Rutter at My First Friends Bromsgrove responded to this review on 21 May 2018:

Thank you, Jenny, for your review.

My son loves going to nursery. My First Friends is lovely. Staff are all nice, friendly and really look after the children. They know all their names even if not in their particular room. Never had any issues.

How likely would you be to recommend My First Friends Bromsgrove? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.8 out of 5

Vicky Rutter at My First Friends Bromsgrove responded to this review on 24 Apr 2018:

Thank you for you review Nicola.

This is a wonderful place where children are encouraged to learn and develop essential skills. My daughter adores the staff and has been allowed to explore many different types of activities.
I would not hesitate to recommend this nursery to anybody.

How likely would you be to recommend My First Friends Bromsgrove? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.6 out of 5

Vicky Rutter at My First Friends Bromsgrove responded to this review on 24 Apr 2018:

Thank you for your review Charlotte.

I am very happy with the nursery in Bromsgrove. My youngest child, who is nearly 3, has been there since he was 9 months old and he is thriving. He is very settled at nursery and often talks to me about the staff with fondness when he is away from there. The staff are super friendly and attentive. The nursery is immaculate in a newly-converted building. The low numbers in the individual rooms make the setting feel intimate, like a family and my little boy has made many friends there. Nothing is too much trouble and the nursery staff are very accommodating. 5 stars *****

How likely would you be to recommend My First Friends Bromsgrove? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.9 out of 5

Vicky Rutter at My First Friends Bromsgrove responded to this review on 17 Apr 2018:

Thank you for your excellent review Rebecca we are very pleased to hear that you are happy with the service we provide.

Nursery is very good. Staff are friendly and know each child well. It is handy to walk to and has parking available for drop offs / pick ups. My son moved there aged three and went straight into pre-school. He is developing well.

I wish the outside area was bigger but local trips to the park give them more space to run around.

How likely would you be to recommend My First Friends Bromsgrove? Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.6 out of 5

Vicky Rutter at My First Friends Bromsgrove responded to this review on 17 Apr 2018:

Thank you for your review, Lisa, we are pleased to hear you are happy with the nursery, the staff and how your son is developing.

Both my husband and I are really happy with My First Friends Bromsgrove. My twin girls started nursery a little younger than I'd planned so I was particularly anxious but the nursery staff did everything to alleviate my worries. My girls are happy to see their carers in the mornings when they arrive and are very content when we collect them in the evenings. We have been happy with all the staff and they have worked out our girls personalities very quickly. The nursery have gone out of their way to make a lovely space for the girls and lots of interaction for them.

How likely would you be to recommend My First Friends Bromsgrove? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.7 out of 5

My daughter is extremely happy at My First Friends Bromsgrove. The room she is in has brilliant resources including both toys and technology. The staff are very caring; they really quickly got to know my daughter, perhaps due to the relatively small number of children in the room. Each day seems to be well-structured and no matter what time of day I collect my daughter, the children seem to always be engaged in the many, varied activities which are available. I would have no hesitation at all in recommending MFF to others.

How likely would you be to recommend My First Friends Bromsgrove? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.9 out of 5

My First Friends Day Nursery have made my little girl feel very welcome. My daughters confidence has blossomed since attending the nursery. The carers will go to any level to make sure all the children are well looked after and happy. The nursery is very tidy and clean. Me and my husband would highly recommend this nursery.

How likely would you be to recommend My First Friends Bromsgrove? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   5 out of 5

My First Friends Nursery in Bromsgrove is an incredible thriving environment where my child is cared for in a friendly, warm, stimulating and safe setting. My daughter has been attending since the nursery first opened in November and she absolutely adores it. The manager is completely on the ball, all staff take the time to get to know your child, invest time in their individual needs and are always focused on learning through play. The nursery itself is a brand new refurbished setting with everything new and fresh. The rooms are incredibly spacious and well laid out with the most creative toys and activities. The whole setting is simply outstanding and I am thrilled my daughter is thriving and getting prepared for her big move to a primary school setting.

How likely would you be to recommend My First Friends Bromsgrove? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   5 out of 5

Submit a Review for My First Friends Bromsgrove

    • We welcome parents/individuals responsible for a child to submit reviews to daynurseries.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Contact Details

Please provide your details as we may contact you to verify this review. Reviews cannot be submitted anonymously. Your details may be passed to the care provider or to its service provider handling reviews but not to any other third party. They will not be published. Please enter your own personal email address (the email of the day nursery provider will not be accepted).

Your Review & Rating

This information will be published on the website, the day nursery provider website and potentially on selected websites/social media. Before publication, we check that all reviews comply with our Review Policy and we show all reviews to day nursery providers. It can take up to 30 days for a review to be published or deemed non-compliant.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the nursery)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please do not use names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on daynurseries.co.uk/terms.
Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

There are currently no awards/recognitions posted yet for My First Friends Bromsgrove

Job Vacancies

Staff Profiles

There are no staff profiles posted yet