Kindred Bournemouth Nursery and Pre-School

Thank you so much for your kind review. It is always important to us to let you know everything your child has been up to while in our care, no matter how big or small, it is lovely to hear that you are enjoying receiving the observations and you can see how your daughter has built positive relationships with the team. Building relationships and getting to know each individual child is always key to ensure we are meeting their needs and they are happy and experiencing lots of awe and wonder moments. Thank you for choosing us! Read less

Thank you so much for your kind review. We work in partnership with parents to ensure you are kept up to date with all the amazing awe and wonder moments your child has had throughout the day, especially if they have been unsettled at drop off, it is reassuring to know that they have settled and are ok as some children take longer with the transition from home to nursery. The team will continue to support your child and you during this time. This is why our app is great as you can receive instant messages and pictures to keep you updated. We love the outdoor space too, the children really enjoy being outside and it enables us to create wonderful learning activities both inside and out. Read less

Thank you for your kind review, we are very pleased to hear you are happy with the wonderful improvements that the team have put in place at Kindred Bournemouth. It is great to hear that you can see that your son is happy to come to nursery and always has a big smile on his face. We ensure that all staff get to know every child and their interests to ensure they can support them with their development by creating activities specifically around them to support awe and wonder moments. Read less

It is lovely to hear how much your daughter enjoys it here at Kindred Bournemouth. The team always work hard to ensure that all children are given opportunities to have those amazing awe and wonder moments to support their development. It's wonderful to hear how much your daughter has come on since starting with us. Thank you so much for your kind review and thank you for choosing us to be a part of your daughter's nursery journey. Read less

Thank you so much for your kind review, we are so pleased to hear how happy your little one is here at Kindred Bournemouth. We always try to be inclusive with our fees we think it is much easier for parents to know that everything is included in the price for peace of mind. It is great that you love the new outdoor area, a lot of care and love has gone into it to ensure that we can create lots of learning opportunities full of awe and wonder, not just inside but outside too. Read less

Thank you so much for your kind review. It is always important to us to work in partnership with parents to ensure that we understand the needs and wants for their child, this includes being patient and supporting with the transition into nursery as this process is individual to every family. It is lovely to hear that you find the team welcoming, we always strive to achieve a home-from-home environment. Thank you so much for choosing us for your child's nursery journey. Read less

Thank you for your kind review. We are so pleased to hear that both you and your son love it at Kindred Bournemouth, it is a beautiful setting with an amazing team who take pride in everything they do and always ensure they create magical awe and wonder moments for all the children. Our team always ensure that settling into nursery transition goes as smoothly as possible to support your child and yourself, it's great to hear how you have felt supported during this transition and you are put at ease. Thank you for choosing us to be a part of your little boy's nursery journey. Read less

Thank you for your lovely review. We love the environment here at Kindred Bournemouth, the setting has a lot to offer the children and the team always creates wonderful activity set-ups full of awe and wonder to support the children's learning. We always treat every child as if they were our own, it's great to hear that you can see how caring we are as a nursery, as this is very important to us, children are always put first. Thank you for choosing us for your child's nursery journey. Read less

Thank you for your kind review. We are pleased to hear that you are happy with the care your child has received so far. We always ensure we build positive relationships with the child and their families so we can meet their needs. We are so proud of how far we have come here at Bournemouth with achieving good in our Ofsted inspection, we will always strive to reach outstanding. Thank you so much for choosing Kindred for your child to attend and we will continue to create those incredible awe and wonder moments. Read less

We are so pleased to hear that your granddaughter is happy here at Kindred Bournemouth. It is so important to us that our families know that their children are being cared for to a high standard. Our handovers are never rushed to ensure we tell you about all the amazing awe and wonder moments she has had during the day. We love our app too; it allows you, in real-time, to see what your granddaughter has been up to. Thank you so much for your lovely review. Read less

Thank you so much for your lovely review! We are so happy that your son has settled here at Kindred Bournemouth so amazingly, it is always important to us to make sure the transition from home to nursery goes at their own pace to ensure you are both happy. It is great to hear that he has been talking about his friends here at nursery and you feel you are informed of how he is getting on. We make sure we build positive relationships with you, as a parent, to ensure you know about all those amazing awe and wonder moments he has had with us. Read less

Thank you so much for your kind review! It is lovely to hear that your little girl has formed such lovely relationships with the team and other children here at Bournemouth. It is especially important to us to get to know each individual child and their needs so we can create those incredible learning opportunities full of awe and wonder. We love the food here too; we are pleased your daughter is enjoying the yummy meals. We are incredibly proud of the relationships we build with families to ensure you feel confident to leave your daughter with us. We are thrilled to be a part of her nursery journey. Read less

Thank you so much for your kind review. We love to hear that our parents are happy and content with the care we provide their little ones whilst they are with us in the home from home. We understand how difficult it can be to hand your most precious little person over to someone else, but rest assured we are one big happy family at Kindred Bournemouth and your little girl is cared for like she was one of our own. We love our app and how it allows us to communicate with our parents and let us show you all the moments of awe and wonder your child is creating helping her to grow and thrive whilst she is on her early years journey with us. We shall pass your compliments on to our chef and let our staff read your kind words. Read less

We love that you've now got your second child with us as part of our Kindred family and that you can see your daughter grow and thrive whilst with us in her home from home. We love what we do and all the team are always here for our parents if they ever need to discuss anything. Either be it via our amazing app or in person. We look forward to seeing your little one continue to develop on her early years journey with us. Read less

Naturally, we feel disheartened to receive this review and we are so sorry about the experience your family has had. We have been working diligently with our Bournemouth team to enhance the quality of care and we have an unwavering commitment to continuing to improve our delivery of high-quality care and education throughout the nursery.

We have implemented significant enhancements throughout the nursery recently. One notable change is the appointment of a new, highly experienced management team. This team has and will play a pivotal role in reinforcing our dedication to continuous improvement and unparalleled quality. Read less

Thank you for your feedback. We are so pleased to hear your child is very happy in the nursery and has built strong bonds with our other children. We were sorry to hear that there were a couple of areas that you felt were only satisfactory – I know that our nursery manager has since spoken to you about those specific areas and we are so pleased to hear that you were happy with the points discussed. Our team looks forward to continuing to see your little one flourish and if you have any more questions please do not hesitate to speak to the manager. Read less