Mama Bear's Day Nursery & Pre-School (Speedwell)

My children have made lots of friends with the pupils and staff and I can see such a difference in their development in just the 5 months they have been going! Highly recommend it to anyone looking for great care and support for your child.

Both myself and my partner are very happy with the care provided at Mama Bears Whiteway Road. The team are very nurturing and our daughter really enjoys attending, so much so that she has started to run to the door to get let in as soon as she's dropped off! The team are very flexible and understanding of last-minute requests which we have found incredibly helpful.

We have had two very happy years at this nursery. It's lovely to see the different activities that the children are engaging in. Staff have been very attentive in helping us resolve any issues our child has been having (settling etc). The only real criticism is the amount of staff turnover, especially in the last year, although staff do their best, obviously, there is less continuity of care and session availability is disrupted. Overall a fantastic team.

Stars relate to care received when at the nursery but sessions are very often canceled due to ‘staffing issues’ and informed with very little notice (e.g. 15 minutes before start time) by email. Very poor and inconsistent communication from the nursery on canceling sessions, ranging from an email to not being informed until you’re at the door! Staffing issues by their own admission, yet still holding open days and taking on new children when unable to provide care for the ones currently on regular hours! Do not use if needing reliable childcare, especially if you’re a working parent.

My son is going off to school in September and although he is very excited for this next big adventure I know he will miss coming here a lot.

I am very impressed how much do they want to make sure every child is having a good time and that nothing it is upsetting them. They also try developing their weakness and help them get more confident.

My son has recently started at Mama Bear’s and has very quickly began to settle in due to the staffs care, commitment, patience and genuine interest in my child’s likes, dislikes and needs. Within the first week of him attending he very quickly developed in his skills for example, learning to feed himself and this was reflected at home. Staff are very friendly and interactive. When I have shared with staff a change regarding my son, likes, dislikes, behaviours etc they have quickly taken this on board and implemented what I do at home at nursery. My son has quickly developed bonds with staff and peers and is given plenty of opportunity for play, development and activities. I would like to thank two staff members, in particular, for ensuring that my son was settled, having fun and promoting his development, always keeping me informed and reassuring me!

My son absolutely loves it here, the staff are amazing, would recommend it very highly. Nothing is too much trouble, my son will be gutted when it's time to leave for big school as he loves everybody so much.

Lovely nursery setting with excellent staff and great play and learning facilities. The staff are fantastic with my daughter and I never worry about her whilst she is there, I know she is having a great time and is well looked after.

Brilliant nursery! Thank you.

My daughter was very young when she started here, only five months but the staff made her and me feel very comfortable straight away. She has formed good relationships with the staff and is happy here. They do lots of crafts, learning activities and she enjoys going in to see her friends. I am confident that she is safe and she feels secure here.

My son is thriving at this nursery. The curriculum is varied, the staff are fun and caring and many of them are long standing, which is really important for children to feel settled. There is a big garden which is used during all weathers. There is a kitchen for food to be cooked on site. Staff provide regular updates through an app and give feedback at the end of the day. I would thoroughly recommend the nursery.

We couldn’t have picked a better nursery.

My son loves it there. The ladies are really nice and professional

Almost always short of staff and get called to pick your child up.

It is a good and safe place for your child to be if you are not employed or self-employed, if you are employed think twice or have a backup plan which is next to impossible with child care in the area, everyone is always booked. Not unless you have family members who can help you out.

Both my children enjoy and look forward to attending nursery. The outdoor space is lovely and indoors, they enjoy free access to everything. It seems to stimulate their imagination. Both my girls have developed strong bonds with all the staff. I feel like the staff go above and beyond for the children.

I have had children at this nursery since before it changed management. My children have always been well looked after and have thrived. The staff are hard-working and extremely caring.

I am quite happy with the nursery as I can see that my child is improving his skills and language every day. The staff members are very welcoming and my child likes them a lot. There were few moments when I was not satisfied for example when my son had a runny nose and when I arrived he was dirty and nobody seemed to care that he could not breathe properly or when he played in the garden and he was all wet when I picked him up but it only happened in few occasions so I don't take it as a big deal. Overall I'm very satisfied!

Nothing in particular but staff are fantastic. Always very friendly and accommodating, very flexible with hours. Daughter is very happy there.

My child has been at this nursery sine she was 10 months old. I viewed around 5 nurseries before sending her to Tiny Steps. Since attending each individual area of the nursery have given their focus and attention to my daughter's well being and growth. She started in babies, through toddlers and to now in preschool. I feel as though they have helped me to raise my daughter, paying attention to her manners and behaviour. They have helped me personally with requests for tax credit details as well as extra childcare days. They have been understanding in regards to finances and have informed me regularly of information.