Tiny Steps Day Nursery

157-159 Whiteway Road, St George, Bristol BS5 7RW

Tiny Steps Day Nursery in Bristol is open from 7.30 am to 6.30 pm and aims to provide a safe, caring, happy environment for every child.

With a five star food hygiene rating, the children's healthy lunches are prepared and supplied by local company Mini Meals which caters for all dietary requirements. Tiny Steps prepare light teas and snacks.

With a pre-school, toddler and baby room, children can enjoy exploring their surroundings and developing their skills.

The children can fuel their imagination with role-playing, explore the natural world in the nursery's garden and investigate the mud kitchen area.

There are balancing beams, tyre swings, slides and balance bikes, as well as a sand pit and access to different types of water play.

A level 3 qualified Forest school leader takes children out to investigate local woodlands.

Owner: Jeremy Hieron

Person in charge: Mandy Hieron (Manager)

Local Authority / Social Services: Bristol City Council

Number of Staff: 14

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 74

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1800

When Closed: Bank Holidays & Christmas

Overview

The Review Score of 7.8 (maximum of 10) for Tiny Steps Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Tiny Steps Day Nursery in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.778 for Tiny Steps Day Nursery is calculated as follows: ( (28 Excellents x 5) + (8 Goods x 4) ) ÷ 36 Ratings = 4.778

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.068 Points relating to the number of positive Reviews for Tiny Steps Day Nursery is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 14.8 positive Reviews (74 registered maximum number of service users ÷ 5). 1 Reviews ÷ 14.8 Target = 0.068

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

7.8 Tiny Steps Day Nursery has a Review Score of 7.8 (7.846)

Average Ratings

  • Excellent
    2
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Tiny Steps Day Nursery?

  • Extremely LIKELY
    2
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Tiny Steps Day Nursery

  • Mother of Child
    3

I am quite happy with the nursery as I can see that my child is improving his skills and language every day. The staff members are very welcoming and my child likes them a lot. There were few moments when I was not satisfied for example when my son had a runny nose and when I arrived he was dirty and nobody seemed to care that he could not breathe properly or when he played in the garden and he was all wet when I picked him up but it only happened in few occasions so I don't take it as a big deal. Overall I'm very satisfied!

How likely would you be to recommend Tiny Steps Day Nursery? Likely

Overall Standard

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Average Rating:   4.3 out of 5

Mandy Hieron, Manager at Tiny Steps Day Nursery responded to this review on 08 Aug 2017:

Thank you for your review. Tiny Steps pride ourselves on as much outside time as inside, we have investigation areas, mud kitchen and access to water play following the EYFS. This continues until our close of day, children can be damp and mucky upon collection, which hopefully means that they have had a great day with us.

Nothing in particular but staff are fantastic. Always very friendly and accommodating, very flexible with hours. Daughter is very happy there.

How likely would you be to recommend Tiny Steps Day Nursery? Extremely Likely

Overall Standard

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Average Rating:   5 out of 5

My child has been at this nursery sine she was 10 months old. I viewed around 5 nurseries before sending her to Tiny Steps. Since attending each individual area of the nursery have given their focus and attention to my daughter's well being and growth. She started in babies, through toddlers and to now in preschool. I feel as though they have helped me to raise my daughter, paying attention to her manners and behaviour. They have helped me personally with requests for tax credit details as well as extra childcare days. They have been understanding in regards to finances and have informed me regularly of information.

How likely would you be to recommend Tiny Steps Day Nursery? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   5 out of 5

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