Hugs and Giggles Nursery in Harrow, is situated in the lovely grounds of Headstone Manor, a Grade I listed 14th-century manor house.
The nursery is located near to Pinner, Hatch End and Harrow (many public transport links available).
- Managers and staff work very well with parents. They engage them successfully in their children's learning. They continually update parents with their children's achievements and give plenty of helpful ideas to support further learning at home.
- Staff actively provide the highest standards of care to all children, including those who have special educational needs and/or disabilities. They ensure children's emotional well-being and safety are paramount.
- Children are happy and show curiosity to explore and play. They make good progress in their learning overall and are well prepared for future education.
- Staff are exceptionally good role models for children. They have a consistent approach to supporting good behaviour. Children behave well, follow instructions readily and respond effectively to staff. Parents are particularly pleased with how well the staff teach children to be kind, considerate, respectful and well mannered.
- The welcoming environment, indoors and outdoors, enables children to choose which activity they wish to take part in. The outdoor area has a large selection of resources to help children develop in all areas of their learning. Children have good opportunities to investigate and explore their environment
- Staff use effective questioning to help younger children develop good communication and language skills. For example, children have lots of opportunities to learn new languages, enhance their vocabulary and gain confidence in their growing abilities.
Owner: Hugs and Giggles Nursery
Person in charge: Michelle Tierney (Manager)
Local Authority / Social Services: London Borough of Harrow Council
Number of Staff: 10
Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care
Total Places for Children: 50
Age Range: from 0 years 3 months to 5 years 0 months
Opening Days: Mon-Fri
Opening Hours: 0800-1800
When Closed: Bank Holidays
The Review Score of 9.2 (maximum of 10) for Hugs and Giggles Nursery is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 20 Reviews over all time. This Average Rating is also the rating value for Hugs and Giggles Nursery in Google's Search Results - more info
b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.7 for Hugs and Giggles Nursery is calculated as follows: ( (171 Excellents x 5) + (66 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 240 Ratings = 4.7
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 4.5 Points relating to the number of positive Reviews for Hugs and Giggles Nursery is based on 5 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 10 positive Reviews (50 registered maximum number of service users ÷ 5). 5 Reviews ÷ 10 Target = 0.500
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Hugs and Giggles Nursery has a Review Score of 9.2 (9.200)
Review submitted from a Postal Card by Julia K (Mother of Child) on Monday 5 February 2018. Relates to January 2018.
Nice staff, clean nursery, situated in the park. My little one (almost 3 years old now) enjoys staying there. Staff give feedback every day.
How likely would you be to recommend Hugs and Giggles Nursery? Likely
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Review submitted from a Website Submission by Dev (Father of Child) on Monday 6 November 2017. Relates to October 2017.
Hugs and Giggles is a great place with a good team being looked after a great manager. They also have a great outdoor place and well equipped.
How likely would you be to recommend Hugs and Giggles Nursery? Extremely Likely
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Review submitted from a Postal Card by A S (Mother of Child) on Thursday 2 November 2017. Relates to October 2017.
Hugs and Giggles Nursery is very a supportive and welcoming nursery. My son has made a wonderful bond with all the staff and I can already see a change in his development. The staff at Hugs and Giggles Nursery are always smiling and always happy to help you and your child.
How likely would you be to recommend Hugs and Giggles Nursery? Extremely Likely
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Review submitted from a Website Submission by M A (Mother of Child) on Thursday 31 August 2017. Relates to August 2017.
Team of professionals that always listen, support and help.
My child is always looking forward to visiting nursery and talking with excitement about things they've done and learned.
As a mom I simply like that my child is safe, in good care, a motivated environment and happy.
How likely would you be to recommend Hugs and Giggles Nursery? Extremely Likely
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Review submitted from a Website Submission by Aghileh D (Mother of Child) on Thursday 13 July 2017. Relates to July 2017.
It is a very friendly nursery. The staff are lovely and welcoming and my son is very happy to go there. He is constantly asking us to increase his hours. It is a very loving environment, however, it is a very down to earth place so if you are after fancy this is not it. If you are after a loving, happy environment this is your kind of nursery. There has been a change of management in the last year or so which has made enormous improvement. The management is incredibly responsive and when you ask questions about your child they are very happy to discuss or investigate further if needs be. I shall be sending my daughter to Hugs and Giggles when the time comes.
How likely would you be to recommend Hugs and Giggles Nursery? Extremely Likely
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Review submitted from a Website Submission by Rupi G (Mother of Child) on Monday 6 March 2017. Relates to February 2017.
Initially, my daughter was very reluctant to settle at the nursery, but with continuous support and perseverance from staff/management, she has grown to love the nursery, her carers and the management. It is clear to see that staff most definitely build excellent relationships with the children and nurture them. After a few months, my daughter's vocabulary has developed leaps and bounds and she is stringing sentences together. She loves the outdoors and I know the team take the kids for park visits and have an adequate garden with lots of fun activities.
Hugs and Giggles are such a wonderful environment and as a parent, I have complete trust in them for my daughters preschool needs.
How likely would you be to recommend Hugs and Giggles Nursery? Extremely Likely
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Review submitted from a Postal Card by S M (Mother of Child) on Monday 30 January 2017. Relates to January 2017.
My daughter had problems settling in for the first two months that she joined, but the staff at Hugs and Giggles have been a great help and have enabled me and my daughter to settle in quickly.
The nursery is very good and staff are very helpful and friendly. My daughter is finally at a stage where she is happy and settled but also learning a lot.
The atmosphere is cosy and the environment is very clean.
Thank you Hugs and Giggles for helping our girl.
How likely would you be to recommend Hugs and Giggles Nursery? Extremely Likely
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Review submitted from a Postal Card by Magdalena C (Mother of Child) on Tuesday 11 October 2016. Relates to September 2016.
My little girl has been attending the nursery only for a week now but I can already notice how much more sociable she has become. She is a much happier child. Thank you for the fantastic job you do. You are highly recommended.
How likely would you be to recommend Hugs and Giggles Nursery? Extremely Likely
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Review submitted from a Postal Card by OA (Father of Child) on Friday 16 September 2016. Relates to July 2016.
They take very good care of our kids.
How likely would you be to recommend Hugs and Giggles Nursery? Likely
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Review submitted from a Postal Card by Anne-Marie Q (Mother of Child) on Thursday 15 September 2016. Relates to August 2016.
Friendly, safe environment for our children.
How likely would you be to recommend Hugs and Giggles Nursery? Extremely Likely
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Review submitted from a Website Submission by HC (Mother of Child) on Friday 26 August 2016. Relates to August 2016.
I have a daughter who has attended this nursery for just over a year now. Both I and my partner have seen our daughter grow and blossom throughout her time at the nursery. The bond my daughter has with all the staff gives me great comfort when I leave her in the morning, knowing that she will be both safe and looked after by staff that clearly know their job.
How likely would you be to recommend Hugs and Giggles Nursery? Extremely Likely
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Review submitted from a Postal Card by Henrieta R (Mother of Child) on Thursday 4 August 2016. Relates to July 2016.
'Hugs and Giggles Nursery' is a lovely nursery with a stimulating environment. The staff are very caring and my daughter has created a special bond with the teachers and often talks about them at home. There is a lot of green space outside so children can enjoy walks in the park and visits to the playground and the duck pond. My daughter has been entirely happy at the nursery during her 15 months here and will miss her friends and truly lovely staff when she starts primary school in September. I would happily recommend this nursery to anyone who is looking for a caring and inspiring place for their little one.
How likely would you be to recommend Hugs and Giggles Nursery? Extremely Likely
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Review submitted from a Postal Card by Lilie S (Mother of Child) on Tuesday 28 June 2016. Relates to June 2016.
Very professional nursery. Always work with parents constantly. My children were easily settled due to such good staff handling them. They enjoy the two days they are at nursery, enjoying all the various activities that they do. The staff also handled my little girls allergies very well I have never had to rush back due to any allergic reaction. This has been very comforting. They have also fed her well in consideration to free from food.
How likely would you be to recommend Hugs and Giggles Nursery? Extremely Likely
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Review submitted from a Postal Card by Mihaela V (Mother of Child) on Tuesday 28 June 2016. Relates to June 2016.
My daughter has been at this nursery since she was one year and four months old, from the start the staff were fantastic. They listen to the parent and child's needs. There are plenty of activities. The outdoor space is large with a variety of activities, messy play, games and lots of fun there. Inside there are lots of learning activities and learning through play, singing and dancing. My daughter loves going to nursery and she is very happy here. I wouldn't hesitate to recommend this nursery!!! Thank you for all you do!
How likely would you be to recommend Hugs and Giggles Nursery? Extremely Likely
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Review submitted from a Postal Card by Donna C (Mother of Child) on Monday 27 June 2016. Relates to June 2016.
My daughter settled in very quickly and has made some very good friends. The facilities are great and so are the staff.
How likely would you be to recommend Hugs and Giggles Nursery? Extremely Likely
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Review submitted from a Postal Card by Angela C (Mother of Child) on Wednesday 22 June 2016. Relates to June 2016.
Nursery keeps me well informed of any problems encountered. Feedback is given verbally and documented in structured report system, which is useful and informative. My daughter has been well supported in toilet training, and the input of the staff has been invaluable. Staff are friendly and helpful.
How likely would you be to recommend Hugs and Giggles Nursery? Likely
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Review submitted from a Postal Card by Lisa G (Mother of Child) on Tuesday 14 June 2016. Relates to June 2016.
Hugs and Giggles is an amazing nursery. My daughter can not wait to go every morning and her development has come on leaps and bounds. I have already recommended to all of my friends and relatives. In my eyes there is nothing that the nursery needs to change, the care, the staff and facilities are excellent.
How likely would you be to recommend Hugs and Giggles Nursery? Extremely Likely
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Review submitted from a Postal Card by Tereza W (Mother of Child) on Tuesday 14 June 2016. Relates to June 2016.
My son really loves coming to the nursery. He has been learning some new things. He enjoys all the activities, especially the outdoor playing. We are very satisfied.
How likely would you be to recommend Hugs and Giggles Nursery? Extremely Likely
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Review submitted from a Postal Card by Sandy S (Mother of Child) on Tuesday 14 June 2016. Relates to June 2016.
Lovely, bright and happy nursery.
My daughter was cared for, loved and nurtured by all.
How likely would you be to recommend Hugs and Giggles Nursery? Extremely Likely
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Review submitted from a Website Submission by N M (Mother of Child) on Wednesday 8 June 2016. Relates to June 2016.
My daughter has been attending this nursery for over two years and has worked her way up the different rooms. She has thrived at this nursery - the environment is warm and wonderful, the staff very caring and receptive and there are plentiful opportunities to learn and develop. All the children seem happy and are well looked after, with staff forming genuine bonds with the children.
The nursery tries to keep parents involved in their children's development with regular feedback, parents meetings as well as social activities for the children and parents. My daughter loves her time at this nursery, has come on leaps and bounds since she started and she has lots of fun there!
How likely would you be to recommend Hugs and Giggles Nursery? Extremely Likely
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