Phoenix Park Nursery Nuthall

Phoenix House, 4 Millennium Way West, Nottingham NG8 6AS
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9.8 82 Reviews
  • Phoenix Park Nursery Nuthall, Nottingham
Phoenix Park Nursery and Pre-School is a purposefully designed and refurbished nursery located in Nottingham. The nursery opened in September 2015 which expanded in October 2021 to incorporate a dedicated pre-school transition class with an early years teacher and several level 6 practitioners.

The nursery provides a friendly and child-centred approach to childcare and learning, based in a professional and stimulating environment.

A large outdoor area offers children the chance to extend their learning in a multitude of ways, from exploring the mud kitchen, to growing their own fruit and vegetables.

Phoenix Park Nursery aims to give each child the best start in life.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Sarah-Jane Kemp (Manager)

Number of Childcare Staff

  • 25

Total Places for Children

  • 125

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30

When Closed

  • Bank Holidays & 1 week at Christmas

Phoenix Park Nursery Nuthall Reviews (82)

9.8

Phoenix Park Nursery Nuthall has a Review Score of 9.8 (9.833) out of 10, based on 31 reviews in the last 2 years.
Over all time Phoenix Park Nursery Nuthall has 82 reviews.

Overall Experience
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Date Published
  • 82
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Reviewer Connection to Phoenix Park Nursery Nuthall
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Total of 82, showing 61-80
Review from Becky B (Mother of Child) published on 20 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family, we absolutely love this nursery! Every single person makes you feel welcome and part of their family. They make every child feel loved, welcomed and cared for. Both of my children have attended since they were 9-months-old and have made immense progress with their learning in all areas.
They are supportive of every step or stage your child is going through, and I cannot recommend them enough! Thank you for all you do.
Reply from Sarah, Manager at Phoenix Park Nursery Nuthall
Thank you for your kind words. We love caring for both of your children. Reading stories with your youngest one and playing hairdressers with your eldest.
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Review from Hazel A (Mother of Child) published on 5 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I absolutely love this nursery and the staff here. My son is a very sensitive little boy and despite attending for almost a year does still gets upset at drop off at times. All the staff always make sure to give him lots of cuddles and reassurance when I leave. He has moved up from the baby room to
the next room up and we had lots of support from them with this move. There are different activities for them every day and a great menu with lots of variety. They cater to his nut allergy well and check about any changes on food labels with me before he has anything. The owners are lovely and seem to know all the children well and are extremely approachable, always see them around. The thing that impressed us most of all when we first viewed the nursery was how friendly all the staff were and how organised, clean and tidy the nursery was. This is still true now as every member of staff always has a smile and hello ready. It will be a very sad day when my son leaves this wonderful nursery.
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Review from Hayley A (Mother of Child) published on 22 July 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
A lovely, warm and welcoming setting. Everyone is so friendly and genuinely cares for the development and wellbeing of the children in their care.
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Review from Chantelle O (Mother of Child) published on 20 July 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
My son started when he was 9 months old and being a first-time mum I was very nervous about leaving him but the staff were amazing and made me feel so comfortable. My son loves nursery and always in a good mood when I collect him which is always.
Staff -all staff I come across are good and some are
excellent! With different levels and experience, you're bound to have a variety. One thing I will call out is, all of them are extremely friendly and welcoming!
My experience with the management has been excellent. They really care and are 100% hands-on.
Activities- There’s always something happening. I would like to hear more during handover time or maybe update the app to advise what the planned activities are as I appreciate hand over time is very busy.
Majority of comments are good because I honestly don’t know enough about them to say otherwise.
Overall, a great nursery that really cares about your child with a good atmosphere and a culture that makes you feel welcome and part of it.
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Review from Jade W (Mother of Child) published on 20 July 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough of Phoenix Park Nursery - truly a fantastic place!


My son has settled well into the nursery. The staff are very caring, nurturing, welcoming and friendly. They really care about the children they look after and this ethos shines through the whole nursery. The manager

and owners are very approachable and regularly interact and spend time with the children, a lovely family feel.


My son thoroughly enjoys coming to nursery as he now claps and waves when we arrive in the car park. The nursery is always very clean and effective learning activities are clearly set out ready for the children to engage with.


As my son has allergies, the staff have all been fantastic ensuring he has a healthy, balanced diet. This was commented on recently by his dietitian - she was very pleased with the standard of his food at nursery!


I have no doubts in recommending Phoenix Park Nursery- a fantastic hidden gem of a nursery!

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Review from Nazia A (Mother of Child) published on 18 July 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
The nursery provides so many different activities that really target the individual child's development needs! Amazing staff, always taking their time to go through your child's day and any questions you have. Both my children have really flourished here and most importantly they love going in! The
nursery has been a great support in the transition to school for our daughter! I cannot recommend them enough! Great communication and just always on the ball with stuff!
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Review from Cara F (Mother of Child) published on 17 July 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter will be leaving for school this month after 2 years at Phoenix Park Nursery. I was always sceptical about nurseries and used a childminder, but my opinion was completely changed when our childminder went on maternity leave and we visited Phoenix Park. The setting is really warm and welcoming,
the owners are super friendly and really get to know the kids in their care. I love how they make such an effort at Christmas, Halloween, graduation etc and make everyone feel so welcome. All the staff are all extremely caring and just absolutely lovely, it seems pretty obvious they look after their staff as well as they do the children, as they do seem to be happy to be there! We’ve always been so impressed with the care and development my child has received. She spends the whole day there, 3 times a week and I literally have to drag her out at home time. I would highly recommend this nursery and am really grateful for all their support in getting my child school ready.
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Review from Lorraine W (Mother of Child) published on 17 July 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our little one has been attending this nursery for over 2 years. All of the staff are lovely, very kind and friendly. Even the staff in the other rooms know each child by name. The security in the building is excellent and the facilities are superb. Our little one has progressed in leaps and bounds
thanks to the staff at Phoenix Park. We love the parenting app as means we are always up to date with what’s happening and they also hold a regular parents forum to discuss ideas, improvements and feedback. We have recommended this nursery and will continue to do so.


After looking at a number of nurseries, we turned up at Phoenix Park unannounced and experienced the warmest of welcomes. The place was spotless and the children very happy. Our decision was made and we have no regrets at all.

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Review from Sarah C (Mother of Child) published on 17 July 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My first child came to this nursery, he is now five and now my second also attends. My daughter absolutely loves going to nursery and she always has so much fun. The staff are always amazing and approachable and it is obvious how much they care for the children they look after. I would not consider
sending them anywhere else and would recommend this nursery to anyone!
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Review from Rachel (Mother of Child) published on 1 June 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 10 month old son started this nursery in March and has since come on leaps and bounds. The nursery manager and all her staff made us feel at ease from the minute we went to visit for a look round and they still do now! My son is fed well, looked after amazingly by all staff. I'm always being told
what an amazing day he's had and it really shows on his little face when we go to pick him up. The nursery is set up beautifully and is so clean and tidy. My son has met some lovely friends and I hope he continues to grow and blossom and this wonderful nursery!
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Review from Anne-Marie B (Mother of Child) published on 26 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter loves this nursery, as I do. This is my fourth experience with a nursery and is by far my favourite. The staff are friendly, experienced and bond well with the children. They always seem to be having fun, which is what you want when leaving your child somewhere, to know that they are enjoying
themselves. The level of care is excellent. The staff have helped me with me regarding my daughters needs and are helpful in accommodating my requests. I couldn't want for more for my child.
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Review from L C (Mother of Child) published on 14 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really excellent nursery. Very friendly and approachable staff. Staff helped my daughter settle into the nursery which was her first time away from her parents/home. Can't recommend the nursery highly enough.
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Review from Akshat D (Father of Child) published on 18 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and management at Phoenix Park Nursery have been brilliant in the first 2 months that my 3 y. o. has been here. At Phoenix Park, apart from the very meticulous process and the professional cum personal care we have witnessed so far, it's small things that make this place very special to us.
Adjusting our little one here after spending 2 years at his first nursery, the staff were extremely helpful with his shy, introvert nature. They have shown great personal care by going out of the way to settle him in. Some key moments - The 1:1 early morning cuddles, staying late with him just because he loves watching the shutters close, letting him just be himself and standing by him through his tantrums. All in all 5 stars to the staff and warm, friendly management at Phoenix Park Nursery! xx thanks to all.
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Review from Frank (Great-grandfather of Child) published on 17 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We would like to recommend Phoenix Park to anyone as a first class nursery. Our great granddaughters "twins" go there. The nursery is always well kept, the staff are always polite to us and make the children feel at home as soon as they get in. All the play areas are well monitored. The children look
forward to going each day.
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Review from Deb G (Grandmother of Child) published on 17 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a grandparent to twins under 3 years old, I try to help my daughter. So I go to nursery and drop off the girls, the staff are friendly and welcoming, encouraging them in different aspects of nursery life, eating breakfast before playing.
The manager is always on hand to answer any specific questions
in regards to the girls learning. They are more outgoing since starting at this nursery, they really enjoy paying outside in the garden, planting a herb and watering the plants. I would recommend this setting to all my friends and family. Phoenix Park is a modern, friendly, encouraging learning setting for all ages.
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Review from Claire K (Mother of Child) published on 3 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Phoenix Park Nursery have made both my children feel at home. They love going every day as they learn something new. The staff are always pleasant and have a key worker who I can talk to about my children. The environment is fun and colourful and full of the children's artwork. The food choice
available are great and my children often have extra portions! I can't speak highly enough about the nursery and staff.
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Review from Nina B (Mother of Child) published on 2 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
- I travel 28 miles round trip for my son to attend.
- Excellent communication from management/staff.
- My son has attended since September 2015 and has progressed famously.
- I couldn't rate this nursery and staff any higher.
- Staff cannot do enough.
- Both my son and I are both very happy with
all parts of the nursery.
- Excellent facilities.
- Great variety of food.
- After visiting several nurseries Phoenix Park is by far the cleanliest and well kept.
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Review from L G (Mother of Child) published on 2 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My 2 year old daughter started at this nursery in September 2015 and she loves it. There is loads for her to do including outside play and crafts, but most of all she likes the lovely food that is provided throughout the day. The staff are great and have helped with potty training and my daughters development
during this time. I cannot recommend this nursery enough.
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Review from Irene H (Grandmother of Child) published on 7 September 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
Really impressed with the thought and planning that has gone into this fabulous new nursery, the staff we met were very engaging, informative and able to allay any queries we had about nursery care. All the rooms are all very open, bright and welcoming with lots of interesting learning activities to
keep our granddaughter busy, the outdoor space is very secure with more varied activities to develop little one's imagination. A great location perfect for us and our granddaughter.
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Review from Karen D (Stepmother of Child) published on 4 September 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a fantastic new facility with a great location. We were amazed at the set up and the facilities on offer here. The outdoor space is excellent, along with the indoor amenities. The staff are wonderful, and they cannot do enough for you and your family. Prices are reasonable by anyone’s standards.
Marvellous place with marvellous staff.
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Current Review Score: 9.8 (9.833)

Overview of Review Score

The Review Score of 9.8 (9.833) out of 10 for Phoenix Park Nursery Nuthall is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 31 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.833 for Phoenix Park Nursery Nuthall is calculated as follows: ( (317 Excellents x 5) + (48 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 372 Ratings = 4.833
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Phoenix Park Nursery Nuthall is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 125 number of registered child places is 25, which has been reached with 31 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Sarah

Sarah

Job Title: Nursery Manager Joined: 2018

Level 5 foundation degree and over 12 years experience

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