Phoenix Park Nursery Nuthall

Phoenix House, 4 Millennium Way West, Nottingham NG8 6AS
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9.8 82 Reviews
  • Phoenix Park Nursery Nuthall, Nottingham
Phoenix Park Nursery and Pre-School is a purposefully designed and refurbished nursery located in Nottingham. The nursery opened in September 2015 which expanded in October 2021 to incorporate a dedicated pre-school transition class with an early years teacher and several level 6 practitioners.

The nursery provides a friendly and child-centred approach to childcare and learning, based in a professional and stimulating environment.

A large outdoor area offers children the chance to extend their learning in a multitude of ways, from exploring the mud kitchen, to growing their own fruit and vegetables.

Phoenix Park Nursery aims to give each child the best start in life.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Sarah-Jane Kemp (Manager)

Number of Childcare Staff

  • 25

Total Places for Children

  • 125

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30

When Closed

  • Bank Holidays & 1 week at Christmas

Phoenix Park Nursery Nuthall Reviews (82)

9.8

Phoenix Park Nursery Nuthall has a Review Score of 9.8 (9.833) out of 10, based on 31 reviews in the last 2 years.
Over all time Phoenix Park Nursery Nuthall has 82 reviews.

Overall Experience
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Date Published
  • 82
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  • 31
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Reviewer Connection to Phoenix Park Nursery Nuthall
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Total of 82, showing 21-40
Review from Hayley C (Mother of Child) published on 28 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely fantastic nursery. My daughter has attended since 9 months old - the baby room staff were excellent and made me feel so at ease leaving her originally. She's now 2.5 and we've not got a bad word to say. All of the staff are friendly, kind, helpful and supportive. Highly recommend it to anyone
looking for a nursery in the area!
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Review from L S (Mother of Child) published on 28 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter started in January 2024, she has settled in well and has built some great relationships with staff who have been consistent with their approach. I feel that the staff have been very helpful and have worked together with me in relation to my daughter's allergies. You can tell the staff really
enjoy their job and do genuinely care for the children, my daughter goes into the nursery happy and excited to see staff which also puts me at ease.
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Review from Natalie B (Mother of Child) published on 28 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both of our girls have attended and one still attends Phoenix Park. Both experiences have been amazing. If there is an issue they listen and try their very best to get resolved. Our littlest absolutely loves pre-school. It's amazing, they assist with everything where needed, they made arrangements to
help along the way with our oldest as she's a very fussy eater. Fab nursery and amazing preschool.
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Review from Emma W (Mother of Child) published on 28 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my daughter and son have attended here. The staff have always been kind and caring. Always going above and beyond to make me feel at ease. My son has struggled to settle in and they are trying their best to attend to his needs.
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Review from Amy G (Mother of Child) published on 28 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both of our children have attended Phoenix Park from around 10 months old. The eldest stayed through to Pre-school and the youngest will move to pre-school this September.
Both have loved their time at Phoenix Park and as parents, we couldn't be happier with the care that they have received. Staff
clearly care about the children they look after, and take the time to get to know them.
The time taken to develop children is visible, each week it seems that they come home with a new skill. Our eldest was set up brilliantly for her transition to school and I have no doubt that the youngest who is an August baby, will be more than ready too when her time comes.
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Review from Monika L (Mother of Child) published on 28 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Caring and nurturing nursery, one of the only outstanding ranked in the Nuthall area and for a reason - it really is a wonderful place both for care as well as the educational and social skills aspects. The staff treat all children as if they were their own and take great care in preparing various activities
and messy play tables so the children really do get exposed to a learning environment that helps them grow as individuals and makes them so ready for school. Both of my children attended since it had opened nine years ago and my youngest is about to leave for school, she is so ready for the school transition thanks to the wonderful nursery - we will miss the nursery and will keep many wonderful memories close to our hearts. Thank you to the wonderful staff.
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Review from T R (Father of Child) published on 28 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Overall great nursery.
Friendly staff and great facilities.
At Phoenix Nursery the staff are passionate and friendly. The environment is positive and facilitates are above the standard that I've seen and safe. The curriculum seems engaging. Communication with parents is excellent. Highly recommend!
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Review from Sophie B (Mother of Child) published on 28 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been going to Phoenix since he was 9 months old and I have been very pleased with the nursery as a whole. The staff who have been key workers for my son have been brilliant. The setting is lovely and now he is in Pre-School, I didn't think it could get any better - but it has done!
Whenever
you have any queries, the response and resolution time is quick and easy!
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Review from Madi D (Mother of Child) published on 28 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Phoenix Park Nursery has really helped my little boy come out of his shell. His newfound confidence has given him a new lease of life. Every member of staff we talk to has been friendly and very supportive. They are invested in my little one's progress which is really reassuring and lovely to see.
Couldn't
recommend them enough.
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Review from Rebecca H (Mother of Child) published on 28 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely amazing nursery! When I was returning to work after maternity leave we were looking at nurseries and after looking at a few we didn't feel the connection like we did after viewing Phoniex Park! A year and a half later my daughter loves her days with the staff looking after her and has come
on in leaps and bounds while attending this setting! 10/10 would recommend family and friends to Phoniex Park Nursery!
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Review from S T (Mother of Child) published on 28 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Phoenix Park has always been a great nursery. My eldest went here and now my youngest is here. Staff are great, on hand to help with any concerns and questions. My child enjoys going to nursery and it's now great to see updates throughout the day on the app too.
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Review from S B (Father of Child) published on 30 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my children have attended here since 9 months old. One at school now and one still attending - can not fault the service we have received throughout our experience.


All of the staff are fantastic, the food is great and the location for pick up and drop offs is very convenient for us.


Very

reassuring as working parents knowing that your children are safe and happy while you work ?? thank you all.
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Review from Sophie G (Mother of Child) published on 14 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little one absolutely adores Phoenix Park nursery. He settled in so quickly when he first started during the pandemic, and he's easily transitioned to the different groups and rooms. He's developed so much and so fast since he joined and the nursery staff are all so wonderful, kind, and caring. The
outside space is great too, with lots of greenery and they do fantastic activities including weekly P.E. sessions. The staff have done an amazing job throughout the pandemic and I commend them all for their hard work and dedication to the children.
Reply from Darren Whiten, Director at Phoenix Park Nursery Nuthall
Thank you for your lovely words. We are so proud of our team and totally agree that they are completely dedicated to providing the best care possible for your children.
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Review from Michelle B (Mother of Child) published on 14 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been coming here since being young, and I've always recommended this nursery to everyone I know! The place is so nice, and everyone knows you or of you and can't do enough for your child and their ability to bring them on more and more.
Reply from Darren Whiten, Director at Phoenix Park Nursery Nuthall
Thank you. Time flies by so quickly, doesn't it, and thank you for all of the recommendations.
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Review from Jade B (Mother of Child) published on 14 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Brilliant nursery, I couldn’t recommend any other better than this one! The space (now expanding) is used brilliantly and decorated with inviting colourful displays. The staff are very friendly and inviting with lots of smiles and warm gestures. Activities are always creative and well thought out. Development
is monitored and logged with parents' evenings held to discuss the progress of your child. Food is all healthy, homemade, diverse, cultured and they cater extremely well for the dietary needs of the children. They always listen and take on your queries and concerns and consider suggestions. They care a lot about the children, parents, staff and their environment. I would definitely recommend this nursery to anyone looking for an all-around good quality, high standard nursery. Always been very happy here, I’ve never had any issues and I’m always impressed with everything they do and have done in the past.
Reply from Darren Whiten, Director at Phoenix Park Nursery Nuthall
Thank you so much. Your words mean a lot to us all.
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Review from Andrea J (Mother of Child) published on 14 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
During the lockdown, we were concerned our son was missing out on valuable learning experiences due to a lack of social interaction. We already had family support for childcare but we knew we needed to look for a nursery for the social aspect. He was also behind in speech so I explained all my concerns
on the first phone call and the owner was amazing! Children don't come with a manual and we were first-time parents so all this was new and scary. You wonder what you had done wrong or could have done differently. She was more than happy to listen to me and put me at ease straight away. From just one conversation I knew I had found a gem of a nursery! Since then it took a while for our little one to settle in, but that was him not meeting new people for nearly the whole of 2020. However, every day they smiled and said "don't worry he will be fine" and sure enough he always is. His main contact is absolutely wonderful and you can tell she generally cares for our boy.
Reply from Darren Whiten, Director at Phoenix Park Nursery Nuthall
Thank you for your amazing words. What a journey! Supporting parents is such an important part of what we do and you are so right, children don't come with a manual.
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Review from Rachel F (Mother of Child) published on 14 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
After visiting a number of nurseries, we immediately knew Phoenix Park was the perfect fit for our son. The staff are just wonderful and constantly go above and beyond in such a warm, safe and nurturing environment. Our son is always so excited to attend and gets so much out of all the brilliant and
varied learning opportunities and experiences. Despite how busy they must be, the staff always make time to talk, whether on the phone or at handover and make you feel like you are part of a Phoenix Park family. We could not recommend them enough.
Reply from Darren Whiten, Director at Phoenix Park Nursery Nuthall
Such lovely, kind words. Nursery is indeed always so busy, but we are over the moon to hear that you feel that we always make time to talk.
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Review from Alan B (Father of Child) published on 14 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have had two children attend the nursery, and both have really enjoyed their time there. Our eldest joined just after the nursery opened, and we were really pleased with how he developed through the years before going into school. Our youngest is still at the nursery and is progressing very well.
Reply from Darren Whiten, Director at Phoenix Park Nursery Nuthall
Thank you for the kind words. You were one of the first sets of parents that entrusted us with your little one all those years ago.
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Review from Catherine R (Mother of Child) published on 14 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My two children have only started at Phoenix Park a few months ago, however, they have both settled in very quickly and love attending and believe that is because of the warm, kind and friendly staff team supporting them.
Reply from Darren Whiten, Director at Phoenix Park Nursery Nuthall
Thank you for your kind words. They have fitted into their room effortlessly, and there is never a day where they don't make us smile. Thank you for trusting us to care for them.
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Review from Roisin D (Mother of Child) published on 14 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing nursery, my little boy always leaves his half-day session happy, with lots to say about his day. The nursery staff are superb. They allowed me to stay for as long as it took to settle him in, no more separation anxiety when he’s left. His little sister is very excited about joining Phoenix Park
nursery.
Reply from Darren Whiten, Director at Phoenix Park Nursery Nuthall
Thank you so much. I remember those early days, and they seem a lifetime ago now!
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Current Review Score: 9.8 (9.833)

Overview of Review Score

The Review Score of 9.8 (9.833) out of 10 for Phoenix Park Nursery Nuthall is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 31 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.833 for Phoenix Park Nursery Nuthall is calculated as follows: ( (317 Excellents x 5) + (48 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 372 Ratings = 4.833
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Phoenix Park Nursery Nuthall is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 125 number of registered child places is 25, which has been reached with 31 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (0)

Meet the Team (1)

Sarah

Sarah

Job Title: Nursery Manager Joined: 2018

Level 5 foundation degree and over 12 years experience

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