Phoenix Park is a purposefully designed and refurbished nursery located in Nottingham. The nursery opened in September 2015.
The nursery provide a friendly and child centred approach to childcare and learning, based in a professional and stimulating environment.
A large outdoor area offers children the chance to extend their learning in a multitude of ways, from exploring the mud kitchen, to growing their own fruit and vegetables.
Phoenix Park Nursery aim to give each child the best start in life.
Owner: Nick Whiten
Person in charge: Donna Weston (Manager)
Local Authority / Social Services: Nottinghamshire County Council
Number of Staff: 22
Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care
Total Places for Children: 70
Age Range: from 0 years 2 months to 8 years 0 months
Opening Days: Mon-Fri
Opening Hours: 0730-1830
When Closed: Bank Holidays & 1 week at Christmas
The Review Score of 6.6 (maximum of 10) for Phoenix Park Nursery is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 13 Reviews over all time. This Average Rating is also the rating value for Phoenix Park Nursery in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.7 out of 5 from 2 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.935 for Phoenix Park Nursery is calculated as follows: ( (144 Excellents x 5) + (10 Goods x 4) ) ÷ 154 Ratings = 4.935
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.697 Points relating to the number of positive Reviews for Phoenix Park Nursery is based on 2 positive Reviews in the last 24 months and is calculated as follows:
3 + 0.25 = 3.25 then divided by 2 = 1.625
Target of 14 positive Reviews (70 registered maximum number of service users ÷ 5). 2 Reviews ÷ 14 Target = 0.143 , then divided by 2 = 0.072
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Phoenix Park Nursery has a Review Score of 6.6 (6.632)
Review submitted from a Website Submission by Rachel (Mother of Child) on Friday 27 May 2016. Relates to March 2016.
My 10 month old son started this nursery in March and has since come on leaps and bounds. The nursery manager and all her staff made us feel at ease from the minute we went to visit for a look round and they still do now! My son is fed well, looked after amazingly by all staff. I'm always being told what an amazing day he's had and it really shows on his little face when we go to pick him up. The nursery is set up beautifully and is so clean and tidy. My son has met some lovely friends and I hope he continues to grow and blossom and this wonderful nursery!
How likely would you be to recommend Phoenix Park Nursery? Extremely Likely
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Review submitted from a Postal Card by Anne-Marie B (Mother of Child) on Tuesday 24 May 2016. Relates to January 2016.
My daughter loves this nursery, as I do. This is my fourth experience with a nursery and is by far my favourite. The staff are friendly, experienced and bond well with the children. They always seem to be having fun, which is what you want when leaving your child somewhere, to know that they are enjoying themselves. The level of care is excellent. The staff have helped me with me regarding my daughters needs and are helpful in accommodating my requests. I couldn't want for more for my child.
How likely would you be to recommend Phoenix Park Nursery? Extremely Likely
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Review submitted from a Postal Card by L C (Mother of Child) on Monday 14 March 2016. Relates to January 2016.
Really excellent nursery. Very friendly and approachable staff. Staff helped my daughter settle into the nursery which was her first time away from her parents/home. Can't recommend the nursery highly enough.
How likely would you be to recommend Phoenix Park Nursery? Extremely Likely
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Review submitted from a Postal Card by Akshat D (Father of Child) on Thursday 18 February 2016. Relates to February 2016.
The staff and management at Phoenix Park Nursery have been brilliant in the first 2 months that my 3 y. o. has been here. At Phoenix Park, apart from the very meticulous process and the professional cum personal care we have witnessed so far, it's small things that make this place very special to us. Adjusting our little one here after spending 2 years at his first nursery, the staff were extremely helpful with his shy, introvert nature. They have shown great personal care by going out of the way to settle him in. Some key moments - The 1:1 early morning cuddles, staying late with him just because he loves watching the shutters close, letting him just be himself and standing by him through his tantrums. All in all 5 stars to the staff and warm, friendly management at Phoenix Park Nursery! xx thanks to all.
How likely would you be to recommend Phoenix Park Nursery? Extremely Likely
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Review submitted from a Postal Card by Frank (Great-grandfather of Child) on Wednesday 17 February 2016. Relates to January 2016.
We would like to recommend Phoenix Park to anyone as a first class nursery. Our great granddaughters "twins" go there. The nursery is always well kept, the staff are always polite to us and make the children feel at home as soon as they get in. All the play areas are well monitored. The children look forward to going each day.
How likely would you be to recommend Phoenix Park Nursery? Extremely Likely
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Review submitted from a Postal Card by Claire K (Mother of Child) on Wednesday 3 February 2016. Relates to January 2016.
The Phoenix Park Nursery have made both my children feel at home. They love going every day as they learn something new. The staff are always pleasant and have a key worker who I can talk to about my children. The environment is fun and colourful and full of the children's artwork. The food choice available are great and my children often have extra portions! I can't speak highly enough about the nursery and staff.
How likely would you be to recommend Phoenix Park Nursery? Extremely Likely
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Review submitted from a Postal Card by Deb G (Grandmother of Child) on Wednesday 3 February 2016. Relates to January 2016.
As a grandparent to twins under 3 years old, I try to help my daughter. So I go to nursery and drop off the girls, the staff are friendly and welcoming, encouraging them in different aspects of nursery life, eating breakfast before playing.
The manager is always on hand to answer any specific questions in regards to the girls learning. They are more outgoing since starting at this nursery, they really enjoy paying outside in the garden, planting a herb and watering the plants. I would recommend this setting to all my friends and family. Phoenix Park is a modern, friendly, encouraging learning setting for all ages.
How likely would you be to recommend Phoenix Park Nursery? Extremely Likely
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Review submitted from a Postal Card by Nina B (Mother of Child) on Tuesday 2 February 2016. Relates to January 2016.
- I travel 28 miles round trip for my son to attend.
- Excellent communication from management/staff.
- My son has attended since September 2015 and has progressed famously.
- I couldn't rate this nursery and staff any higher.
- Staff cannot do enough.
- Both my son and I are both very happy with all parts of the nursery.
- Excellent facilities.
- Great variety of food.
- After visiting several nurseries Phoenix Park is by far the cleanliest and well kept.
How likely would you be to recommend Phoenix Park Nursery? Extremely Likely
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Review submitted from a Postal Card by L G (Mother of Child) on Tuesday 2 February 2016. Relates to January 2016.
My 2 year old daughter started at this nursery in September 2015 and she loves it. There is loads for her to do including outside play and crafts, but most of all she likes the lovely food that is provided throughout the day. The staff are great and have helped with potty training and my daughters development during this time. I cannot recommend this nursery enough.
How likely would you be to recommend Phoenix Park Nursery? Extremely Likely
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Review submitted from a Website Submission by Irene H (Grandmother of Child) on Sunday 6 September 2015. Relates to September 2015.
Really impressed with the thought and planning that has gone into this fabulous new nursery, the staff we met were very engaging, informative and able to allay any queries we had about nursery care. All the rooms are all very open, bright and welcoming with lots of interesting learning activities to keep our granddaughter busy, the outdoor space is very secure with more varied activities to develop little one's imagination. A great location perfect for us and our granddaughter.
How likely would you be to recommend Phoenix Park Nursery? Extremely Likely
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Review submitted from a Website Submission by Karen D (Stepmother of Child) on Friday 4 September 2015. Relates to September 2015.
This is a fantastic new facility with a great location. We were amazed at the set up and the facilities on offer here. The outdoor space is excellent, along with the indoor amenities. The staff are wonderful, and they cannot do enough for you and your family. Prices are reasonable by anyone’s standards. Marvellous place with marvellous staff.
How likely would you be to recommend Phoenix Park Nursery? Extremely Likely
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Review submitted from a Website Submission by Samantha B (Mother of Child) on Thursday 3 September 2015. Relates to September 2015.
Beautiful nursery , professional care, can't recommend highly enough a brand new nursery that delivers all expectations of care for my child.
Easily accessible at Phoenix park right by the tram station opening hours excellent too.
How likely would you be to recommend Phoenix Park Nursery? Extremely Likely
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Review submitted from a Website Submission by Kerrieann T (Mother of Child) on Thursday 3 September 2015. Relates to August 2015.
My son is 1 and had a great visit to this nursery, the staff are very friendly and welcoming.
The site has a lovely outside area which my son enjoyed exploring.
The opening hours are perfect for my life and a great location.
How likely would you be to recommend Phoenix Park Nursery? Extremely Likely
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