Monkey Puzzle Day Nursery Catford

25 Bromley Road, Catford, London SE6 2TS

Monkey Puzzle Day Nursery Catford is a purpose-designed facility, ideal for imaginative play and fitted with modern security equipment.

Roof gardens have been carefully planned in order to make the most of each child's ability for natural learning, while the friendly and professional team look to involve parents in their child's progress as much as possible.

As well as supporting established early years goals there are numerous extra curricular activities, including French language learning, interactive storytelling and a Stretch-n-Grow programme.

Group: Monkey Puzzle Day Nurseries Ltd

Person in charge: Imre Yavuzarslan (Nursery Manager)

Local Authority / Social Services: London Borough of Lewisham Council

Number of Staff: 30

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care

Total Places for Children: 122

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1830

When Closed: Bank Holidays & 1 week at Christmas

Overview

The Review Score of 8.7 (maximum of 10) for Monkey Puzzle Day Nursery Catford is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 13 Reviews over all time. This Average Rating is also the rating value for Monkey Puzzle Day Nursery Catford in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 5 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.538 for Monkey Puzzle Day Nursery Catford is calculated as follows: ( (93 Excellents x 5) + (55 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 156 Ratings = 4.538

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.205 Points relating to the number of positive Reviews for Monkey Puzzle Day Nursery Catford is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 24.4 positive Reviews (122 registered maximum number of service users ÷ 5). 5 Reviews ÷ 24.4 Target = 0.205

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.7 Monkey Puzzle Day Nursery Catford has a Review Score of 8.7 (8.743)

Average Ratings

  • Excellent
    8
  • Good
    5
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Monkey Puzzle Day Nursery Catford?

  • Extremely LIKELY
    10
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Monkey Puzzle Day Nursery Catford

  • Mother of Child
    12
  • Father of Child
    1

Happy with the environment and staff at the Nursery. Am comfortable my daughter is safe and cared for when I leave her.

How likely would you be to recommend Monkey Puzzle Day Nursery Catford? Extremely Likely

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Average Rating:   4.6 out of 5

We are very happy with the care our child gets and he seems happy with his life at the nursery.

He enjoys going to nursery, is learning a lot and he is well looked after by the staff.

How likely would you be to recommend Monkey Puzzle Day Nursery Catford? Likely

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Average Rating:   4.5 out of 5

We have been so delighted with Monkey Puzzle Day Nursery Catford ever since our daughter started at 14 months in may 2018. The staff have consistently been faultless: friendly, bubbly, enthusiastic and positive, making it a really fun, enjoyable environment. The children are clearly stimulated with lots of different activities, messy play and outdoor time and are always happy. Our daughter has made great progress with her development and most importantly loves being at nursery. Couldn’t fault it at all!

How likely would you be to recommend Monkey Puzzle Day Nursery Catford? Extremely Likely

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Average Rating:   4.8 out of 5

Lovely nursery, so welcoming. My daughter has just started full time and the nursery has been wonderful with her. She is still getting used to the change and they have been so patient with her.

Staff are knowledgeable and help with ideas to encourage your child with their further development.

How likely would you be to recommend Monkey Puzzle Day Nursery Catford? Extremely Likely

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Average Rating:   4.7 out of 5

My son has settled in really well and this is down to the staff at Monkey Puzzle. He has made friends and is really thriving there. It is a lovely environment and I feel good leaving my son in the very capable hands of the staff. The children’s menu is great and my son eats well there.

I am very happy with the standards and care for my son at this nursery.

How likely would you be to recommend Monkey Puzzle Day Nursery Catford? Extremely Likely

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Average Rating:   4.2 out of 5

My child thoroughly enjoys the nursery and enjoys the games and crafts. I feel that the teaching at the nursery is of a good standard and he is in line with his peers. I would like to have a better understanding of the lessons and teaching methods. The food and snacks are of a high quality and are plentiful. My sons allergies are catered for and the team are active if they feel that he reacts to ingredients. I feel the outdoor facilities are a little young for him. I also feel that the toilets require cleaning throughout the day due to the number of children potty training.

How likely would you be to recommend Monkey Puzzle Day Nursery Catford? Extremely Likely

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Average Rating:   4.4 out of 5

Very nice and friendly staff, attending to children needs quickly. The nursery seems well run, children are happy and want to come back. The nursery helped us enormously with potty training. The room my children are in is big, spacious, has sinks and toilet facilities which is very lovely. The only room the facility lacks is a sleep room for pre-schoolers who still take day time naps. The room should be quiet away from the main room.

How likely would you be to recommend Monkey Puzzle Day Nursery Catford? Extremely Likely

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Average Rating:   4.4 out of 5

My son has only been attending this nursery for a week but from the first settling in session until now, there has been no problems and the nursery staff have been outstanding in their approach towards my son making him feel settled and comfortable, he is always smiling when I pick him up and doesn't want to leave he enjoys it so much! It is a brilliant nursery and I'm so glad I have found a nursery where I feel comfortable leaving my son there and happy knowing he will always be well looked after there. The meals are always varied and healthy and everything is recorded down in the daily diary from nappy changes, sleeps, bottles, meals to what he has done in the day. It is brilliant. The staff are always so friendly, bubbly and welcoming. I can't fault the nursery, it is just a lovely, friendly nursery!

How likely would you be to recommend Monkey Puzzle Day Nursery Catford? Extremely Likely

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Average Rating:   5 out of 5

Since my children started attending Monkey Puzzle they have developed even better in their communication and social skills. My son has a speech and language delay and I have seen massive improvements in his speech and confidence. They enjoy having a place to play and learn outside of home that feels safe and I would recommend Monkey Puzzle Catford to anyone.

How likely would you be to recommend Monkey Puzzle Day Nursery Catford? Likely

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Average Rating:   4.1 out of 5

Staff are fantastic. Lots of activities. My daughter loves the baking. She is learning lots of songs and improving her letters and numbers. Great, thank you.

How likely would you be to recommend Monkey Puzzle Day Nursery Catford? Extremely Likely

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Average Rating:   5 out of 5

Both my children have settled in well. Love the activities. The value for money is excellent.

How likely would you be to recommend Monkey Puzzle Day Nursery Catford? Extremely Likely

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Average Rating:   4.8 out of 5

My daughter started in December 2015.

Initially I wasn't impressed with the security of the nursery. When we first arrived for her first day the door was open and we were able to let ourselves straight into the nursery, with no-one to authorise our entry. This was a very big concern of me. I brought it to the attention of the staff however this still happened on a few more occasions. After again bringing it to the attention of the office manager and making my concerns very clear, later that day I noticed that the door had been fixed and I have not had this problem again.

I was also very concerned when after a few weeks at the nursery my daughter’s father went to collect her. I had forgot to tell the nursery that he would be coming. The staff in the baby room had not yet met him, but he was still able to go into the nursery to pick her up. I think that safeguarding MUST be a priority and as annoying as it may have been, the nursery should definitely have called me first to check that this was with my permission and that he was who he said who he was.

The staff are all very friendly. Particularly the baby room which is where my daughter is. I was left completely at ease by the staff looking after her. They are extremely loving and caring towards her and I very quickly noticed a fond relationship from my daughter towards the staff (now she doesn't even day bye to me). They are very honest, and I feel that I am able to trust them with my daughter's wellbeing, which for me is the most important thing.

Another concern for me however was the lack of soft furnishing in the baby room. The floor was hard and cold when she first started and definitely required soft carpet or something to make it cosier. I did raise this with the baby room manager and as a result I did noticed that a week or so later there was soft carpet put into the room.

Generally I am very happy with what I have seen so far; however I would like the nursery books to be completed in a lot more detail. As a parent you are keen to know exactly what your baby has been up to during the day. These books are meant to give you an insight, however unfortunately at the moment most of the sections are left blank.

The outside space if good, however they do bring the babies outside and put them on the floor which I am not comfortable with. Especially in the current weather. It is cold and the floor is most likely wet. There needs to be an area of the babies otherwise they need to re-think how they give the babies some fresh air. I would suggest a 6 seater pram for example. (Other nurseries I visited use this to take the children out). But putting them on the floor is not an option for me.

I find it difficult to comment on my daughter learning or activities because like I mentioned the books are not completed properly and I am not told what she has done all day unless I ask. It would be nice to know that there is some structure to her day.

Overall, I am most impressed by the care of the babies by the staff. They are the reason my daughter is still there and they are the reason I feel so comfortable leaving her. I know she is well looked after and they are the reason I feel so comfortable leaving her. I know she is well looked after and they are always giving me advice and tips on things to do. I think being a new nursery this branch still has a few things that is needs to improve on but nothing is unattainable.

How likely would you be to recommend Monkey Puzzle Day Nursery Catford? Likely

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Average Rating:   4 out of 5

Our 2 year old daughter comes home very happy. The staff are lovely, friendly, caring and easy to approach. The nursery rooms are spacious, bright, clean and well organised. The outside courtyard is clean and safe, however I wish there were some plants, trees and grass. The management proved well organised and prompt. I would not hesitate to recommend this nursery.

How likely would you be to recommend Monkey Puzzle Day Nursery Catford? Extremely Likely

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Average Rating:   4.5 out of 5

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