Rosie and Jim's at Wyken Pre-school

Adj no. 90 Oldham Avenue, Wyken, Coventry CV2 5EU

Wyken Pre-school provides quality childcare and education to children aged from 18 months to four years. Situated in the heart of the community, the pre-school and operates from a spacious scouts hall.

The large, open plan room is split into different areas of learning and all children can access a well-equipped outdoor environment.

The pre-school offers excellent opportunities for children to thrive and develop into little learners, ready for their transition to school.

Group: Rosie and Jim's Childcare Ltd

Person in charge: Kaylie Woods (Manager)

Local Authority / Social Services: Coventry City Council

Number of Staff: 4

Service Offered: Nursery School (Privately Owned), Open term time, Full Day Care, Sessional Day Care

Total Places for Children: 26

Age Range: from 1 years 6 months to 4 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0800-1630

When Closed: School Holidays

Overview

The Review Score of 9.6 (maximum of 10) for Rosie and Jim's at Wyken Pre-school is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 18 Reviews over all time. This Average Rating is also the rating value for Rosie and Jim's at Wyken Pre-school in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 13 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.648 for Rosie and Jim's at Wyken Pre-school is calculated as follows: ( (169 Excellents x 5) + (27 Goods x 4) + (12 Satisfactorys x 3) + (7 Poors x 2) + (1 Very Poors x 1) ) ÷ 216 Ratings = 4.648

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Rosie and Jim's at Wyken Pre-school is based on 13 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 5.2 positive Reviews (26 registered maximum number of service users ÷ 5). 13 Reviews ÷ 5.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.6 Rosie and Jim's at Wyken Pre-school has a Review Score of 9.6 (9.648)

Average Ratings

  • Excellent
    15
  • Good
    1
  • Satisfactory
    1
  • Poor
    1
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Rosie and Jim's at Wyken Pre-school?

  • Extremely LIKELY
    15
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    1

Reviewer Connection to Rosie and Jim's at Wyken Pre-school

  • Mother of Child
    17
  • Father of Child
    1

Since my daughter has been attending the nursery since September 17 she has become more confident and come out of her shell more. She loves coming home to tell me the new things she has done that day. Also, the staff are now very approachable and she has taken very well to the increase from two days to four days.

How likely would you be to recommend Rosie and Jim's at Wyken Pre-school? Extremely Likely

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Average Rating:   4.9 out of 5

Very good. My son has been having some problems listening and they are really helping.

How likely would you be to recommend Rosie and Jim's at Wyken Pre-school? Extremely Likely

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Average Rating:   5 out of 5

I was happy with this nursery and my child was settled there for a year until all staff changed and caused my child to become unsettled and unhappy to attend. Also seen on 2 occasions a member of staff shouting at children, made me feel uncomfortable to continue sending my child here.

My child has now moved setting and is now happy and settled there.
On moving my child I got the learning book and since the staff change nothing had been updated and I received a few scraps of paper of my child’s recent activities.

How likely would you be to recommend Rosie and Jim's at Wyken Pre-school? Extremely Unlikely

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Average Rating:   2.3 out of 5

Amazing preschool for both my child who attends aged 3 and 4. They have been there since age 2 and 3. They are amazing with both my boys and they have progressed really well and they communicate with both me and children and if I have a concern they will deal with it 5*.

How likely would you be to recommend Rosie and Jim's at Wyken Pre-school? Extremely Likely

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Average Rating:   4.8 out of 5

This is my son's first nursery experience and I couldn't be happier with how the staff have supported and encouraged his settling in period. They fill the days with educational but fun and engaging activities which I can already see is bringing him on and preparing him for school.

How likely would you be to recommend Rosie and Jim's at Wyken Pre-school? Extremely Likely

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Average Rating:   5 out of 5

Cannot fault Rosie and Jims Wyken.
My son has come on Leaps and Bounds since starting and cannot wait to get to nursery lovely staff lovely environment. Faultless

How likely would you be to recommend Rosie and Jim's at Wyken Pre-school? Extremely Likely

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Average Rating:   5 out of 5

All the staff at Rosie and Jim's at Wyken Pre-school are lovely they've been really helpful with my daughter and her needs. Everyone is so friendly and the setting is great, there is a lot for them to do.

How likely would you be to recommend Rosie and Jim's at Wyken Pre-school? Extremely Likely

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Average Rating:   4.8 out of 5

I am very happy with everything at Rosie and Jim's at Wyken Pre-School. All the staff are very nice and friendly. I love seeing what they are all up to on social media. Our son is very happy and loves his best friend.

How likely would you be to recommend Rosie and Jim's at Wyken Pre-school? Extremely Likely

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Average Rating:   5 out of 5

I find Rosie and Jim's nursery very welcoming and a happy environment for all the children. All the teachers are so friendly and I feel very comfortable with discussing matters with my son who has problems with his speech. They have all been so supportive.

How likely would you be to recommend Rosie and Jim's at Wyken Pre-school? Extremely Likely

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Average Rating:   5 out of 5

Since my daughter started with Rosie and Jim's, she has come along way. Her talking is brilliant. My daughter always enjoys coming to nursery to play with her friends and always talks about what she has done. The staff are amazing and would recommend to friends and family.

How likely would you be to recommend Rosie and Jim's at Wyken Pre-school? Extremely Likely

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Average Rating:   5 out of 5

Excellent nursery. Really care for the children. Have been really helpful to my son who is really shy. Lots of different activities for the children to do. Really recommend this nursery. Very helpful and friendly staff who are easily approachable.

How likely would you be to recommend Rosie and Jim's at Wyken Pre-school? Extremely Likely

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Average Rating:   5 out of 5

I find the staff pleasurable and polite. I think the staff change hasn't been helpful. It's come at the wrong time. It would be helpful to be informed more about events, dress up days etc.
I'd like to see the learning book more often and it updated more.

How likely would you be to recommend Rosie and Jim's at Wyken Pre-school? Likely

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Average Rating:   3.3 out of 5

Suzanne Davies, Director at Rosie and Jim's at Wyken Pre-school responded to this review on 15 Jan 2018:

Thank you for taking the time to review our Wyken Pre-school, we value your feedback as it supports us to move forward and continually improve our services for all children and families. With regards to the comments, you have made I would like to inform you below of what we have put into place as a result.
"I think the staff change hasn't been helpful. It's come at the wrong time".
As with any change, timing is never easy. The staff changes were made to the setting due to a number of reasons including staff moving to different positions in the company, staff choosing to pursue other careers and staff going on Maternity Leave. I am aware that change can be very unsettling however we have used this opportunity to strengthen the team at Wyken. We now have staff in place who hold higher qualifications and have vast experience of managerial roles as well as vast experience of working directly with young children particularly in the areas of SEN. Some of the staff had already been working at Wyken as bank staff and therefore were familiar with the setting and the children attending. We feel the staff changes that have been made have had a very positive impact on the setting and as a result the children.

"It would be helpful to be informed more about events, dress up days etc".
I have seen that you are an avid user of our facebook page and often leave comments and communicate with our staff through this page. This is a great way to communicate with the setting about what is happening. There is a requirement in place for all settings to post at least twice weekly regarding what the children are doing and on top of this to publish event schedules and newsletters. There are also signs displayed around the setting and letters going home for any events which are to be held.

"I'd like to see the learning book more often and it updated more".
Learning journals are available at all times for parents to view/add to. Termly parents evenings will be held were you can view your child's learning journal and speak to your child's keyworker. However you do not have to wait for these parents evenings you can ask to view your child's file at any time. We are currently trailing a new online journal at some of our other settings which if successful will also be rolled out at Wyken Pre-school. This notifies you every time an observation is collected on your child so you can view in real time what your child is doing. You can also add comments to observations and send them back to us so you are an active partner in your child's learning. Hopefully this along with parents evening and facebook posts will give you a real grasp of what your child gets up to each day.

Since starting at Rosie and Jim's my son has developed so much. The staff are fantastic, well organised, interaction with the children and parents great, communication with me as a parent is second to none. I could not think of my son at a different place now, in his early formative years.

How likely would you be to recommend Rosie and Jim's at Wyken Pre-school? Extremely Likely

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Average Rating:   4.7 out of 5

Great nursery, made me feel so relaxed leaving my son, as I have never left him before. My son loves it.

How likely would you be to recommend Rosie and Jim's at Wyken Pre-school? Extremely Likely

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Average Rating:   5 out of 5

Rosie and Jim's at Wyken Pre-school provide a safe learning environment for the children in their care. The staff are friendly, approachable and always willing to offer advice. My child adores nursery and there is always new activities to try and learning opportunities available.

How likely would you be to recommend Rosie and Jim's at Wyken Pre-school? Extremely Likely

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Average Rating:   5 out of 5

Really friendly atmosphere, with very understanding staff. Both my son and daughter go there, and are excited when they hear it's nursery time. The staff have been really excellent when it comes to my son who has recently been diagnosed with autism - they have helped a lot with him at nursery as well as our home life, giving good advice and directing us where to go for other help.

How likely would you be to recommend Rosie and Jim's at Wyken Pre-school? Extremely Likely

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Average Rating:   5 out of 5

I am very satisfied with the Rosie and Jim`s Pre-school. My twin children happily telling stories about the nursery, and how much they love to going there. They absolutely love it, the setting is amazing, great activities.
Thanks to all the staff who work so hard to provide such a high level of care :) :)

How likely would you be to recommend Rosie and Jim's at Wyken Pre-school? Extremely Likely

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Average Rating:   4.8 out of 5

Suzanne Davies, Company Director at Rosie and Jim's at Wyken Pre-school responded to this review on 01 Feb 2017:

Thank you for your wonderful review, we are so happy your child is having such a great time at Wyken Pre-school!

I am very pleased with this preschool setting and feel my daughter is progressing well. Her key worker is very invested in her and they have a good bond - she is able to talk to her and console her when needed. My daughter responds to her very well. I feel the setting has improved communication recently and I enjoy the facebook updates at the end of the day (although I wish they were shared in a more private group).

How likely would you be to recommend Rosie and Jim's at Wyken Pre-school? Likely

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Average Rating:   4.1 out of 5

Suzanne Davies, Company Director at Rosie and Jim's at Wyken Pre-school responded to this review on 01 Feb 2017:

Thank you for your review we are so pleased that your daughter is having a great experience at Wyken Pre-school. We fully take on board your comments regarding facebook. We would like to reassure you that all parents have given written permission for their children's photographs to be published. If you have any other ideas on how we could share information or any other suggestions on how we can improve our service then please let us know.

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